hotelF1 Paris Saint Ouen - Marché aux Puces 1 star

Customer review rating (ALL Rating) 3.6/5 1,287 reviews

hotelF1 Paris Saint Ouen - Marché aux Puces - Image 1
hotelF1 Paris Saint Ouen - Marché aux Puces - Image 2
hotelF1 Paris Saint Ouen - Marché aux Puces - Image 3
hotelF1 Paris Saint Ouen - Marché aux Puces - Image 4
29, Rue du Docteur Babinski, 75018 PARIS, France

Description

Hotel extras

  • Close to the flea market and the Sacré Coeur basilica

  • Close to major Olympic venues

  • Buffet breakfast and 24-hour reception desk

  • Child facilities available on request

  • Secure payable car park for cars and buses

Our accommodation(s)

Hotel location

hotelF1 Paris Saint Ouen - Marché aux Puces

29, Rue du Docteur Babinski
75018 PARIS
France

GPS:48.901018, 2.332756

Telephone
Fax +33 1 40 12 14 55

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,287 reviews

Customer review rating 2.5/5

Mohtashim M. S. Couples - Confirmed reviews ALL

The check-out time is at 12. I have had different staff knocking 4 times starting from 8.30 asking when I'd check out

Dear Mohtashim M. S., Thank you for your feedback. I apologize for the inconvenience you experienced with the frequent knocks on your door. Our intention is to ensure a smooth check-out process, and I appreciate your understanding regarding our policies. Goodbye, hotelF1 Paris Saint-Ouen - Marché aux Puces

Customer review rating 4.0/5

Aude M. F. Business - Confirmed reviews ALL

Thanks. Good value for money! But I do not put 9/10 because of the people at the desk one in particular. Not really nice and not really helpful. I understand there are a lot of people and sometimes not all of them are nice but we are not all bad people. Anyway I had a good stay and will come back.

Dear Aude M. F., Thank you for your feedback regarding your recent stay. We are delighted to hear that you found good value for money and that you plan to return. We sincerely apologize for the experience you had with our front desk staff. Providing excellent service is a priority for us, and your comments will be taken into consideration as we strive to improve our guest experience. We appreciate your understanding and look forward to welcoming you back soon. Best regards, hotelF1 Paris Saint-Ouen - Marché aux Puces

Customer review rating 5.0/5

Natalya M. E. F. Couples - Confirmed reviews ALL

Easy going and great location. Rooms are silently

Dear Natalya M. E. F., Thank you for your kind words regarding our staff and the location of hotelF1 Paris Saint-Ouen - Marché aux Puces. We are pleased to know that you enjoyed the peaceful atmosphere of our rooms. Goodbye and best wishes, hotelF1 Paris Saint-Ouen - Marché aux Puces

Customer review rating 3.5/5

Martijn R. R. N. D. J. Couples - Confirmed reviews ALL

The location is a bit sketchy and may feel unsafe to some people. Overall a good hotel, always helpful personel. Toilets and showers could use a renovation, they are broken and dirty a lot.

Customer review rating 0.5/5

Defne T. Solo - Confirmed reviews ALL

My visit to your hotel, booked through trip.com with reservation number 16…1284, was for a 4-night stay. I stayed for one night and had to leave. While the hotel's location is poor, the main reason I didn't stay for three nights was because I didn't feel safe inside. Homeless people enter the hotel in their slippers, shower in the common areas, and use the toilets. This horrific experience as a single woman was unbelievable. I've stayed in many different hotels in many different countries, but I've never experienced anything like this. The rooms are freezing cold, there's no heating, the rooms are dirty, the elevators are unsafe, like a house shaking during an earthquake, and the breakfast is so terrible I can't even describe it. I paid for four nights including breakfast. In short, I checked in on January 25th, stayed one night, and paid for four nights plus city tax. I left your hotel on January 26th without staying three nights and continued to stay at another hotel. I wrote about this discomfort on trip.com before leaving the hotel and explained it to your reception. I came from Italy to Paris hoping to travel and return with beautiful memories, but this bad experience made me sit and cry from fear and sadness on the first day. Not only was I afraid to run from the street to the hotel because of its location, but I felt the same fear even inside the hotel, which was a completely different experience. I stayed at your hotel for 1 night, not 3. I paid for 4 nights. I paid the hotel fee through trip.com and the 4-day city tax to your reception. I would like to provide information regarding your hotel and, if possible, request a refund for the 3 nights I paid for but did not stay. This trip was something I planned and dreamed of days and months in advance. As a student, it was a huge expense. Thank you very much for your attention. Sincerely,Defne T.

Dear Defne T., Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret to learn about the discomfort and safety concerns you experienced during your visit. Your safety and comfort are of utmost importance to us, and we take such matters seriously. We understand your concerns regarding the location and the issues you faced within the hotel. While we strive to maintain a welcoming environment, we are aware that the presence of unauthorized individuals can be unsettling. We continuously work to enhance our security measures to ensure a safe stay for all our guests. Regarding the temperature and cleanliness of the rooms, we appreciate your feedback and will review our maintenance protocols to ensure a higher standard moving forward. Additionally, we will address your comments about the breakfast offerings with our team. As for your reservation and refund inquiry, we recommend contacting trip.com directly, as they manage all bookings and related transactions. We sincerely apologize for the distress this trip caused you and hope for the opportunity to welcome you back under better circumstances in the future. Best regards, hotelF1 Paris Saint-Ouen - Marché aux Puces

Other web-users rate our hotel

  • 2,244 reviews 5.7/10 Location
  • 4,162 reviews 4.7/10 Room
  • 2,239 reviews 7.2/10 Service
  • 59 reviews 8.7/10 WiFi
  • 2,250 reviews 3/10 Comfort
  • 2,146 reviews 5.2/10 Cleanliness
  • 773 reviews 5.2/10 Breakfast
  • 275 reviews 3.9/10 Food

Powered by Trustyou

Our other establishments nearby