Novotel Manchester West 3 stars

Customer review rating (ALL Rating) 4.6/5 1,024 reviews

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Worsley Brow, Worsley, Salford, M28 2YA MANCHESTER, United Kingdom

Description

Hotel extras

  • Visit RHS Bridgwater Garden in the village of Worsley, an leisurely 20min walk from the hotel.

  • Located on junction 13- M60, 20 mins from the city, a great destination to meet. & NO CITY TAX

  • Breakfast, light lunch & snacks, evening meals daily in the restaurant, overlooking our garden

  • FREE PARKING, ON SITE for all hotel guests and customers. You must enter reg. no. in lobby

  • Private meeting rooms available for 2 to 200 guests, or just casually meet up in the lounge.

Our accommodation(s)

Hotel location

Novotel Manchester West

Worsley Brow, Worsley, Salford
M28 2YA MANCHESTER
United Kingdom

GPS:53.50145, -2.384557

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Elements Garden Restaurant

120 seated restaurant decorated in a contemporary style with views over the garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,024 reviews

TripAdvisor Rating  3.8/5  1,138 reviews

Lovely hotel, clean, quiet and amazing staff

TripAdvisor rating 5.0/5

Kev H TripAdvisor review

I’ve been a long term visitor and guest of this hotel. I’ve stayed here most weeks for over six months and it has been superb. Staff, amazing bar the odd hiccup, more later. Location, a bit out of the football zones if that’s what you are looking for, however,, Worsley has some great restaurants at better prices than city centre. This hotel is just off J12 M60. Despite this it is quiet and no noise from the motorway disturbs your sleep. The hotel is clean, modern and the rooms are spacious if you are a lone traveller or a couple. I can’t comment on family rooms as I/ We don’t have kids. It is close to the Trafford centre and situated just outside of Worsley, a beautiful little town that needs some Exploring. Plenty pubs and restaurants abound!. Back to the hotel, I’ve eaten here twice and both times have been good. There are better local restaurants, however, the .hotel menu is limited but acceptable. Rooms, spotless, high traffic but very comfortable. Staff. Just superb. I’m going to mention two members of staff here, Jo and Vaz. There are plenty other members of staff who have been gradely! However, Jo and Vaz have been head and shoulders above others. Jo primarily works the food/ bar area. Vaz works reception. I’ve been made so welcome by these two beautiful people that I wanted them to read just how much difference you two have made In my stays. Just bloody exemplary and I will miss you both. Bottom line, this is a three star hotel that is clean, has great staff and punches above its weight. Plenty good eating locally,, breakfasts at the hotel are very good. Don’t look anywhere else for the money. I’ll miss you as I am stopping further south

Customer review rating 5.0/5

Imran A. Families - Confirmed reviews ALL

Stayed for 1 night with family and kids. The reception team members are great to talk to. And the breakfast was too good and have many options. They did extra care by providing the boil eggs.

100% score, THANK YOU for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your time with your family, particularly the breakfast options and the attentive service from our reception team. Your feedback is greatly appreciated.

Customer review rating 5.0/5

Stuart H. Couples - Confirmed reviews ALL

Stayed for one night whilst visiting family. Excellent service and fantastic breakfast. Very enjoyable stay (even though I did leave something behind in the room as we left :) )

MASSIVE THANK YOU, 100% SCORE AND GREAT COMMENTS Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our service and breakfast. See you again soon we hope.

Customer review rating 0.5/5

Laycock M. Families - Confirmed reviews ALL

We stayed 3 nights and they didn't service our room We came in on the afternoon of our last night stay and we went to the room and it wasn't serviced at all Went to reception and they didn't take our word that it wasn't serviced and left us stood around with no idea what's going on. My partner ended suggested they gave us a clean room whilst they were sorting whatever they were doing as we were stood around like plums so my partner asked for a room next to ours so we could move our stuff over but no they were sending us somewhere else in the hotel until my partner put her foot down

Whilst I wish you had a better experience, I feel the need to enlighten anybody reading your review. So now for the facts, twice you sent housekeeping away, when they went to service your room, and two days you had either 'skip the clean' or 'do not disturb' on your door. I think I've commented enough, except to say when I was speaking with you on departure only pleasant things were discussed?

Customer review rating 3.0/5

Venkata P. B. G. Friends - Confirmed reviews ALL

The stay went well except one issue. Lady bugs in 334 initially given. Though it got sorted as we were moved to a different room, the response of staff was "Its only a Lady ug and cannot bite or harm"

Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your stay, however, we regret any discomfort caused by the initial room condition and the response you received from our staff. Your comments will be taken into consideration.

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Other web-users rate our hotel

  • 492 reviews 9.3/10 Location
  • 1,021 reviews 8/10 Room
  • 901 reviews 9.3/10 Service
  • 38 reviews 7.1/10 WiFi
  • 567 reviews 8.6/10 Breakfast
  • 498 reviews 8.5/10 Cleanliness
  • 271 reviews 8.3/10 Amenities
  • 113 reviews 9.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.