Mercure Sydney St Leonards 4 stars

Customer review rating (ALL Rating) 4.5/5 615 reviews

Best price
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Mercure Sydney St Leonards - Image 1
Mercure Sydney St Leonards - Image 2
Mercure Sydney St Leonards - Image 3
Mercure Sydney St Leonards - Image 4
194 Pacific Highway, 2065 Greenwich, Australia

Description

Hotel extras

  • Walking distance to Royal North Shore Hospital and North Shore Private Hospital.

  • Complimentary local shuttle to St Leonards station - 10 minutes to Sydney CBD

  • Well-appointed King, Twin, Family rooms and Suites with plush bedding and leafy outlooks

  • Light-filled, flexible meeting and event spaces.

  • Underground parking, onsite gym and laundry

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with 2 Single Beds

Photo out of - Classic Room with 2 Single Beds

Classic room with 2 single beds, free WiFi, tea and coffee facilities, safe, fridge, ensuite bathroom with shower

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 26 m² / 279 sq ft
See availabilities

Superior room with king size bed, private patio, free WiFi, tea and coffee facilities, safe, fridge, ensuite bathroom with shower. Accessible rooms available.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior room with 1 king size bed, quiet balcony, free WiFi, tea and coffee facilities, safe, fridge, ensuite bathroom with shower

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Classic room with 1 king size bed, 1 single bed, free WiFi, tea and coffee facilities, safe, fridge, ensuite bathroom with shower

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Family room with patio. One king-size bed and one double sofa bed

  • Views:

    Patio

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Bathroom

See availabilities

Privilege Junior Suite 1 Kingsize bed, with large balcony. Large bathroom with shower and seperate spa bath. Large TV, Free mini bar, coffee machine, Free WiFi and in room safe.

  • Views:

    Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 38 m² / 409 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Sydney St Leonards

194 Pacific Highway
2065 Greenwich
Australia

GPS:-33.822952, 151.18663

Telephone
Fax +610

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • 100 rooms
  • 4 rooms for people with reduced mobility
  • One family room
  • 8 connecting rooms
  • 100 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Korean
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Catering

One Restaurant

Business

3 Meeting rooms

Well-being

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 2 m / 6.562 ft

  • Parking pricing: 25 AUD 25 AUD Per day

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Restaurant

Non contractual photo

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  615 reviews

Customer review rating 3.0/5

Hanan J. A. A. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Colin P. Families - Confirmed reviews ALL

Hi Colin P., Thank you for your feedback. We're pleased to hear you had a comfortable stay and enjoyed the service, cleanliness, and overall experience with us. We also appreciate your comments regarding the restaurant and loyalty card benefits, and we'll keep this in mind as we continue to improve. We hope to welcome you and your family back again soon. Kind regards, Mercure Sydney St Leonards Team

Customer review rating 2.5/5

Beatrice P. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found your room clean and comfortable, and that our location was convenient for your hospital visit. However, we sincerely apologise for the inconvenience caused by the water interruption and the broken shower head. We understand how frustrating this must have been, especially when you needed to prepare for your hospital appointment. We also apologise that you were not informed about the water interruption in advance. We appreciate you bringing these concerns to our attention, and we will share your feedback with our team to help us improve our communication and maintenance procedures. Thank you for your understanding. We wish you all the very best and hope to have the opportunity to provide you with a more comfortable experience in the future. 🌸

Customer review rating 5.0/5

Jay-sen P. Business - Confirmed reviews ALL

Thank you for your wonderful feedback ! 😊 We’re delighted to hear that you had a comfortable stay and found our location convenient for your needs. We truly appreciate your kind words and look forward to welcoming you back to Mercure again soon. 🌸

Customer review rating 4.5/5

Peter G. Couples - Confirmed reviews ALL

Thank you for your wonderful review and for sharing your experience with us! 🌸 We’re delighted to hear that you enjoyed the spacious Junior Suite, the balcony views of Sydney, and the peaceful atmosphere. It’s also great to know that you appreciated our friendly team, Wi-Fi, and especially our breakfast selection. Your kind words about the generous portions and variety are much appreciated. Thank you also for your feedback regarding the parking facilities. We value your comments as they help us continue to improve our guests’ experience. We truly appreciate your loyalty as an ALL Accor Diamond member and look forward to welcoming you back to Mercure for another enjoyable stay. 🌷

Customer review rating 5.0/5

Colin P. Families - Confirmed reviews ALL

It was a brief but comfortable stay.

Hi Colin P., Thank you for your feedback. We're pleased to hear you had a comfortable stay and enjoyed the service, cleanliness, and overall experience with us. We also appreciate your comments regarding the restaurant and loyalty card benefits, and we'll keep this in mind as we continue to improve. We hope to welcome you and your family back again soon. Kind regards, Mercure Sydney St Leonards Team

Customer review rating 2.5/5

Beatrice P. Couples - Confirmed reviews ALL

Overall the room was clean and comfortable, but unfortunately we were not informed that the water would be turned off so I was unable to shower prior going into hospital, also the shower head was broken.

Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found your room clean and comfortable, and that our location was convenient for your hospital visit. However, we sincerely apologise for the inconvenience caused by the water interruption and the broken shower head. We understand how frustrating this must have been, especially when you needed to prepare for your hospital appointment. We also apologise that you were not informed about the water interruption in advance. We appreciate you bringing these concerns to our attention, and we will share your feedback with our team to help us improve our communication and maintenance procedures. Thank you for your understanding. We wish you all the very best and hope to have the opportunity to provide you with a more comfortable experience in the future. 🌸

Customer review rating 5.0/5

Jay-sen P. Business - Confirmed reviews ALL

Comfortable stay close to where I needed to be.

Thank you for your wonderful feedback ! 😊 We’re delighted to hear that you had a comfortable stay and found our location convenient for your needs. We truly appreciate your kind words and look forward to welcoming you back to Mercure again soon. 🌸

Customer review rating 4.5/5

Peter G. Couples - Confirmed reviews ALL

The junior suites are spacious with a massive balcony and have good views over Sydney. They face away from the highway so have almost no street noise. Parking is a bit tight and costs $25. Staff friendly. Good wifi. Breakfast is a highlight. A voucher gives you one main meal and a drink. Great range, generous servings and tasty dishes. So much better than a buffet.

Thank you for your wonderful review and for sharing your experience with us! 🌸 We’re delighted to hear that you enjoyed the spacious Junior Suite, the balcony views of Sydney, and the peaceful atmosphere. It’s also great to know that you appreciated our friendly team, Wi-Fi, and especially our breakfast selection. Your kind words about the generous portions and variety are much appreciated. Thank you also for your feedback regarding the parking facilities. We value your comments as they help us continue to improve our guests’ experience. We truly appreciate your loyalty as an ALL Accor Diamond member and look forward to welcoming you back to Mercure for another enjoyable stay. 🌷

Customer review rating 4.0/5

Shaxson B. Business - Confirmed reviews ALL

As above

Thank you for taking the time to share your feedback with us. 😊 We’re pleased to hear that you enjoyed our convenient location, as well as the cleanliness and comfort of your stay. We appreciate your comments regarding the bathroom size and breakfast selection, and we will share your feedback with our team as we continue to improve our guest experience. We’re especially glad to hear that Ishika made a positive impression with her friendly and helpful service. We will be sure to pass on your kind words to her. 🌸 Thank you for your support as an ALL-Accor Classic member. We look forward to welcoming you back for another pleasant stay.

Customer review rating 5.0/5

Kylie W. Solo - Confirmed reviews ALL

After an unexpected visit to the city for surgery and a week wait for testing and treatment the staff at the Mercure made sure I was comfortable, safe and couldn’t have been more accomodating. Thank you.

Thank you so much for your wonderful feedback and for taking the time to share your experience with us. 🌸 We are pleased to hear that our team was able to make you feel comfortable, safe, and well cared for during what must have been a challenging time. Your kind words mean a great deal to us. We will be sure to pass on your special thanks to Amy and Ishka, who will be delighted to know that their care and assistance made a positive difference to your stay. 🌷 Thank you once again for your kind recommendation. We wish you all the very best with your recovery and hope to have the pleasure of welcoming you back to Mercure in the future under happier circumstances. 🌼

Customer review rating 2.0/5

Brennan M. Families - Confirmed reviews ALL

Room service advertised to 9pm. Call for it at 8.40pm and told " we are closed". After spending all day at hospital thats not what you want to hear. Nothing in the room said you need to oder by xyz time. So when it said 9pm, i assume you can order up until 9pm. In addition, no mini bar, the bed was hard and there is also lots of road noise. You can do better.

Customer review rating 5.0/5

Geoff D. Couples - Confirmed reviews ALL

Easy check-in, very reasonable parking fee, great location. Very pleased with the room and the double glazing (so quiet, even though facing the highway).

It's wonderful to hear you had such a positive stay, Geoff. We're pleased that the easy check-in, convenient location, and reasonable parking added to your experience. We're especially glad you enjoyed the comfort of your room and appreciated the double glazing, which helped ensure a quiet night's rest despite the nearby highway. Thank you for your perfect scores and recommendation. We hope to welcome you and your partner back to Mercure Sydney St Leonards again soon. Regards, Mercure Sydney St Leonards

Customer review rating 4.0/5

Tina J. Families - Confirmed reviews ALL

Well located, staff very helpful and accommodating. Stayed here close to RNS, discount applied and extended checkout time. Very grateful

Thank you, Tina, for your kind review. We're pleased to hear that our convenient location, helpful team, and proximity to Royal North Shore Hospital made your stay a positive one. We're also glad the discount and extended check-out helped make your visit a little easier. We truly appreciate your feedback and hope to welcome you back to Mercure Sydney St Leonards in the future. Regards, Mercure Sydney St Leonards

Customer review rating 4.0/5

William B. Couples - Confirmed reviews ALL

I chose this hotel as I was doing a charity cycle ride the next day. The hotel was convenient to the location (North Syndey), clean, with useful amenities.

Thank you, William, for sharing your experience with us. We're pleased that our convenient location, clean accommodation, and useful amenities helped support your charity cycle ride. It's also wonderful to hear that you enjoyed a comfortable stay and that our team contributed positively to your visit. We appreciate your continued loyalty as an ALL Classic member and look forward to welcoming you back to Mercure Sydney St Leonards on your next trip. Regards, Mercure Sydney St Leonards

Customer review rating 3.5/5

Susanne D. Families - Confirmed reviews ALL

Very handy for us. Would have liked to have some streaming services available. Shower blocked and not repaired by plumber properly. Good cafe. Friendly staff.

Customer review rating 4.0/5

Christine K. Families - Confirmed reviews ALL

The hotel was clean and the bed comfortable however I felt there was a lack of storage place for clothes.Check in was straight forward though the check in receptionist was a bit brusque and double charged. Check out receptionist was warmer and followed up on the double charged promptly.

Thank you for sharing your feedback with us. 🌸 We’re delighted to hear that you found the hotel clean and the bed comfortable. We sincerely apologise for the inconvenience caused by the double charge and for the less welcoming experience during check-in. We’re pleased that our check-out team was able to follow up promptly and resolve the matter. Your comments regarding storage space and our service are greatly appreciated and will be shared with the relevant team as we continue to improve our guests’ experience. We hope to have the pleasure of welcoming you back for an even more comfortable and enjoyable stay. 🌷

Customer review rating 5.0/5

John H. Families - Confirmed reviews ALL

Service was great Restaurant food was excellent

Thank you so much for your lovely feedback! 🌸 We’re delighted to hear that you enjoyed our service and found the restaurant food excellent. We truly appreciate your kind words and look forward to welcoming you back again soon! 🌷

Customer review rating 4.5/5

Doug B. Business - Confirmed reviews ALL

Easy check, in comfortable room, friendly staff, excellent retaurant.

Thank you for your wonderful feedback! 🌸 We’re delighted to hear that you enjoyed our smooth check-in process, comfortable rooms, friendly staff, and excellent restaurant. Your kind words mean a lot to our team, and we look forward to welcoming you back for another enjoyable stay. 🌷

Customer review rating 4.0/5

Christine L. Couples - Confirmed reviews ALL

Efficient check in and expected facilities and comfort level

Thank you for your lovely feedback. 🌸 We’re delighted to hear that you enjoyed our efficient check-in process and found our facilities and comfort to meet your expectations. We truly appreciate your support and look forward to welcoming you back for another pleasant stay. 🌷

Customer review rating 4.0/5

Cheryl C. Solo - Confirmed reviews ALL

Great to have undercover carparking.

Thank you for your lovely feedback! 🌸 We’re pleased to hear that you found our service efficient and helpful, and that you enjoyed a comfortable stay. We’re also glad that our undercover car parking added to your convenience. We appreciate your feedback and look forward to welcoming you back again soon! 🌷

Customer review rating 3.5/5

James S. Business - Confirmed reviews ALL

Nice room and good location. However I booked charge back to room and on the first night, restaurant staff at first said I couldn't charge back then said I could. The second night they asked if I could pay with my credit card instead of charge back. If charge back is booked then it should be charge back with no questions asked. Some restaurant serving staff dont even say hello or how was your food, just silence, (basic manners) when serving your table. 10pm both nights there were drunken ladies shouting on the floor for 15 minutes. Couldn't exit the car park with fob. Is this broke? Had to contact reception each time to get out.

Thank you for sharing your feedback. 🌸 We’re pleased to hear that you enjoyed the room and our convenient location. However, we sincerely apologise for the confusion regarding charging your restaurant bills back to your room and for the inconsistent service you experienced. We understand how important a smooth, hassle-free experience is, and we also agree that warm greetings and attentive service are essential to making our guests feel welcome. Your feedback is greatly appreciated and will be shared with our team as we continue to improve our service standards. We hope to have the pleasure of welcoming you back for a more enjoyable experience in the future. 🌷

Customer review rating 5.0/5

Dianne H. Solo - Confirmed reviews ALL

Staff were friendly and helpful on arrival. The room was well presented and clean with a comfortable king bed. Room service was prompt and the steak was delicious.

Thank you, Dianne, for your wonderful feedback. We're delighted to hear that our team made you feel welcome and that you enjoyed your clean, well-presented room, comfortable king bed, and prompt room service. It's also fantastic to know the steak was a highlight of your stay! We truly appreciate your kind comments and look forward to welcoming you back to Mercure Sydney St Leonards again soon. Regards, Mercure Sydney St Leonards

Customer review rating 5.0/5

Gary M. M. Solo - Confirmed reviews ALL

Good room facilities, well serviced, Cafe on site, convenient transportation options.

We're delighted to hear you had such a comfortable stay, Gary. It's great to know you enjoyed the room facilities, daily servicing, our on-site café, and the convenient transport options nearby. Thank you for your kind feedback and perfect score. We look forward to welcoming you back to Mercure Sydney St Leonards in the future. Regards, Mercure Sydney St Leonards

Other web-users rate our hotel

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  • 257 reviews 9.3/10 Food
  • 216 reviews 9.1/10 Cleanliness
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