Mövenpick Living West Hanoi 5 stars

Customer review rating (ALL Rating) 4.7/5 621 reviews

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Mövenpick Living West Hanoi - Image 1
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21 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, 100000 HANOI, Vietnam

Description

Hotel extras

  • A combination of traditional and modern touches

  • Indoor Saltwater Swimming Pool

  • Diverse accommodation selection

  • Outstanding Ballroom with 20 sqm LED screen, no pillar and 5-metre-high ceiling

  • Potential location for your successful business

Our accommodation(s)

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Room 1

Hotel location

Mövenpick Living West Hanoi

21 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District
100000 HANOI
Vietnam

GPS:21.03113, 105.78163

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  621 reviews

Customer review rating 5.0/5

Hsuan F. L. Business - Confirmed reviews ALL

Dear Mr/Ms. Hsuan F. L., Thank you very much for your perfect rating and for sharing your valuable feedback. We’re delighted to hear that you had a positive experience overall. Your suggestion regarding massage services—whether in-room or in a public area—is greatly appreciated and will be taken into consideration as we continue to enhance our guest offerings. We also note your score for breakfast and will share it with our culinary team to explore ways to further improve variety and quality. We truly value your insights and look forward to welcoming you back to Mövenpick Living West Hanoi in the near future. Warm regards, Frank Le (Mr.) Guest Experience Manager Mövenpick Living West Hanoi

Customer review rating 5.0/5

Minh K. V. Families - Confirmed reviews ALL

Dear Mr. V., Thank you very much for your perfect rating and for sharing your kind comments. We’re delighted to know that you enjoyed a clean and beautiful environment, along with the attentive service from our team. Your satisfaction is our greatest reward and a true motivation for us to continuously improve. We look forward to welcoming you back to Mövenpick Living West Hanoi in the near future. Warm regards, Frank Le (Mr.) Guest Experience Manager Mövenpick Living West Hanoi

Customer review rating 5.0/5

Brendan B. L. Families - Confirmed reviews ALL

Dear Mr. L., Thank you very much for your wonderful feedback and for being a valued Platinum member of ALL – Accor Live Limitless. We’re truly delighted to know that you and your family had a comfortable stay in our spacious two-bedroom unit and enjoyed the lounge and the pool. Your comment about the convenient access to the Old Quarter via taxi is also greatly appreciated, as it helps future guests plan their visit. It was our pleasure to accommodate your family, and we hope to welcome you back to Mövenpick Living West Hanoi again soon for another memorable experience. Warm regards, Frank Le (Mr.) Guest Experience Manager Mövenpick Living West Hanoi

Customer review rating 4.0/5

Kyungsun W. Business - Confirmed reviews ALL

Dear Mr. Kyungsun W., Thank you for choosing Mövenpick Living West Hanoi and for taking the time to share your recent experience with us. We are glad to hear that you enjoyed our convenient location, clean facilities, and the hospitality extended by most of our team members — especially our bellman. Your recognition means a lot to us. At the same time, we sincerely regret that your impression was affected by the attitude of one of our front desk team members. Please accept our apologies. Your comments have been taken seriously and will be used as part of our ongoing training to ensure consistently warm and professional service across all touchpoints. We are grateful for your loyalty as a Silver member of ALL – Accor Live Limitless, and we hope to have another opportunity to welcome you back for an even better experience next time. Warm regards, Frank Le (Mr.) Guest Experience Manager Mövenpick Living West Hanoi

Customer review rating 5.0/5

Le M. D. Couples - Confirmed reviews ALL

Dear Mr. Le M. D., Thank you very much for choosing Mövenpick Living West Hanoi and for taking the time to share your wonderful feedback. We are delighted to know that your short stay was a perfect one — from the cleanliness and spaciousness of your room on a high floor, to the warmth and professionalism of our team. It’s great to hear that our colleague was able to support your late check-out request, making your departure more convenient. We will do our best to identify and share your appreciation with her. As a valued Gold member of ALL – Accor Live Limitless, your continued loyalty is deeply appreciated. Your kind recommendation means a lot to us, and we hope to welcome you back soon for another memorable experience — perhaps for a longer stay next time! Warm regards, Frank Le (Mr.) Guest Experience Manager Mövenpick Living West Hanoi

Other web-users rate our hotel

  • 148 reviews 7/10 Location
  • 316 reviews 9.2/10 Room
  • 430 reviews 9.6/10 Service
  • 167 reviews 9.6/10 Cleanliness
  • 149 reviews 9.1/10 Comfort
  • 129 reviews 7.5/10 Breakfast
  • 127 reviews 9.8/10 Vibe
  • 123 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.