Mercure Hotel Munich Altstadt 3 stars

Customer review rating (ALL Rating) 4.7/5 1,447 reviews

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Mercure Hotel Munich Altstadt - Image 1
Mercure Hotel Munich Altstadt - Image 2
Mercure Hotel Munich Altstadt - Image 3
Mercure Hotel Munich Altstadt - Image 4
Hotterstr. 4, 80331 MUNICH, Germany

Description

Hotel extras

  • Prime location - only a three-minute walk from the famous Marienplatz

  • Our extensive buffet breakfast is always included

  • Free minibar with juices, water, soft drinks and beer - refilled daily.

  • Free Sky entertainment (sport and movies)

  • Internet-connected PCs and free WLAN

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with double bed

Photo out of - Standard Room with double bed

Our standard rooms (18 m²) feature TV, telephone, safe, high-quality beds (180cm x 200cm) and a workstation. Free WiFi, electric kettle, mini-bar and SKY TV.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Pay per view channel(s)
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Our ground floor standard rooms (17 m²) feature TV, telephone, safe, high-quality beds (180 cm x 200cm) and a workstation. Free WiFi, kettle, non-alcoholic mini-bar and SKY TV.

  • Views:

    City View

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Pay per view channel(s)
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Our standard rooms (15 m²) come with TV, telephone, safe, high-quality bed (120cm x 200cm) and a workstation. Free of charge: WiFi, coffee/water kettle, mini-bar and SKY TV.

  • Views:

    City View

Max. number of persons
1
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Pay per view channel(s)
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

Superior Suite

Photo out of - Superior Suite

The Superior Suite (60 m²) with a view of the Frauenkirche offers a flat-screen TV, phone and bathroom with shower. Please note there are stairs and no lift. Free WIFI, Nespresso machine, minibar, SKY TV.

  • Views:

    City View or Historic side view

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Pay per view channel(s)
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hotel Munich Altstadt

Hotterstr. 4
80331 MUNICH
Germany

GPS:48.13714, 11.571127

Telephone
Fax +49 89 23259127
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 80 rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • Near the property
  • Indoor parking
  • Public
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.02 m / 6.56 ft

  • Parking pricing: 40 EUR 40 EUR Per day
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Breakfast

Photo out of - Breakfast

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Buffet

Start your day with an authentic and delicious experience in our buffet, offering pastries, different types of bread, a host of dairy products, and a delicious selection of savory dishes.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • American
  • Hot Breakfast
  • Cold breakfast

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,447 reviews

Customer review rating 5.0/5

Varbinka H. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Jocelyn R. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Maria E. E. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Nina S. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Bruce D. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Jocelyn R. Couples - Confirmed reviews ALL

The hotel was in the perfect location to Marienplatz. The room was a nice size for us

Customer review rating 5.0/5

Maria E. E. Families - Confirmed reviews ALL

The best hotel i have checked in by far in this trip . Will stay again

Customer review rating 4.5/5

Nina S. Friends - Confirmed reviews ALL

Excellent stay, more than one would expect from a three star hotel.

Customer review rating 5.0/5

Bruce D. Couples - Confirmed reviews ALL

Everything was great. Staff, room, breakfast and location exceeded expectations.

Customer review rating 4.5/5

Glenn W. Couples - Confirmed reviews ALL

We had a wonderful 5 days stay . Hotel great, location great, room great, food great and service great

Dear Guest, Thank you for sharing your experience and for choosing Mercure Hotel Muenchen Altstadt for your five-day stay. We are delighted to learn that our location, accommodations, dining, and service all contributed to a memorable visit. Our team strives to provide consistently high standards across every touchpoint, and it is wonderful to know this was reflected throughout your stay. Your recognition motivates us to continue delivering the attentive hospitality our guests expect. We appreciate your recommendation and look forward to welcoming you back on your next visit to Munich. Greetings from Munich, Mersiha

Customer review rating 5.0/5

Adam L. Families - Confirmed reviews ALL

Very comfortable as a drop and go hotel. No bar or lounge facility but plenty of nearby cafes and restaurants. All the staff were great. First Mercure I’ve stayed in and I would definitely book again.

Dear Guest, Thank you for taking the time to share your impressions of your stay at Mercure Hotel Muenchen Altstadt. We are delighted to know our location made it convenient for exploring the Old Town and accessing transport from the airport. It is wonderful to hear that you found our hotel comfortable for your travels and that our team left a positive impression. Your recognition of their efforts is truly appreciated. We are glad the nearby dining options complemented your stay and added to the overall experience. It is a pleasure to learn that your first stay with our brand encouraged you to consider a future visit. We look forward to welcoming you back on your next trip to Munich. Greetings from Munich, Mersiha

Customer review rating 5.0/5

Gustave S. Friends - Confirmed reviews ALL

Very friendly, professional staff who made effort to accommodate al of our needs. Stocked complimentary mini fridge. Super great central location to Altstadt activities. Excellent, comfortable and spacious restaurant for included breakfast. What more could I want?

Dear Guest, Thank you for sharing such encouraging feedback about your stay at Mercure Hotel Muenchen Altstadt. We are delighted to know our team’s attentive service and professional approach contributed to a seamless visit. It is wonderful to hear that the central location suited your plans in the Altstadt and that the room and hotel cleanliness met your expectations. We are also pleased that the complimentary in-room refreshments added convenience to your stay. Your remarks about the breakfast experience and comfortable setting are greatly appreciated. Providing a relaxing start to the day is important to us, and it is gratifying to know this was a highlight. We value your recognition of our entire team’s efforts. Creating a welcoming environment for every guest is a core part of our service philosophy. We look forward to the pleasure of welcoming you back on your next visit to Munich. Greetings from Munich, Mersiha

Customer review rating 5.0/5

Samara W. Business - Confirmed reviews ALL

This hotel is conveniently situated in the city centre, a couple of minutes walk from a train station. Very clean, comfortable and has excellent facilities including free drinks in the mini bar, access to a coffee machine in the breakfast room as well as kettle in room and lots of bathroom amenities. Breakfast was also wonderful- lots of different options.

Dear Guest, Thank you for sharing such enthusiastic feedback about your stay at Mercure Hotel Muenchen Altstadt. Our team is delighted to know that our central location contributed to a smooth and enjoyable visit. We are pleased that the cleanliness and comfort of the room met your expectations. It is wonderful to hear that the in-room and breakfast room refreshments added convenience to your stay. Your compliments about the range and quality of our breakfast are truly appreciated. Providing thoughtful amenities that enhance value and comfort is an important part of our service philosophy. We are grateful for your recommendation and look forward to the pleasure of welcoming you back on your next visit to Munich. Greetings from Munich, Mersiha

Customer review rating 5.0/5

Alena N. Families - Confirmed reviews ALL

We had a great stay! The breakfast was one of the best I’ve ever had at a hotel and the staff was so friendly and able to give good recommendations. The bed was comfy and their were good bathroom amenities. You can walk easily to the English Gardens and other fun sites.

Customer review rating 5.0/5

Ross M. Couples - Confirmed reviews ALL

Great location with clean and updated rooms. Very comfortabel bed. Staff are friendly and effficent. Nice breakfast buffett included.

Dear Guest, Thank you for sharing your experience at Mercure Hotel Muenchen Altstadt. We are delighted to know you enjoyed our central location, the comfort of your room, and the professionalism of our team. It is wonderful to hear that the bedding and room updates contributed to a restful stay. We are equally pleased that the breakfast selection met your expectations and added a pleasant start to your days. Your remarks about the ease of booking and browsing amenities on our website are greatly appreciated. Streamlined planning is important to us, and it is encouraging to know this supported your travel. We also value your recognition of our sustainability efforts. Your choice to forgo housekeeping during a short stay is sincerely appreciated and supports our ongoing commitment to responsible hospitality. Thank you again for choosing us for your two-night visit. We look forward to welcoming you back on your next trip to Munich. Greetings from Munich, Mersiha

Customer review rating 0.5/5

Peter W. Couples - Confirmed reviews ALL

I specifically requested a quiet room, yet we were given room 501 which is directly over a night club/bar/meeting area for young drunks who like to party to 5 am. Pathetic hotel that doesn't read your email request.

Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. Please be assured that we took your request for a quiet room into consideration and specifically allocated a room on one of the upper floors. Furthermore, all our rooms are equipped with brand-new sound-insulating windows to help minimize outside noise. There is no nightclub in the immediate vicinity of our hotel. However, due to our central location in the heart of Munich’s Old Town, a certain level of background noise is unfortunately unavoidable. We regret that this did not meet your expectations and appreciate your feedback, which we take seriously. Kind regards, Mersiha

Customer review rating 4.5/5

Kalane B. Couples - Confirmed reviews ALL

Well located, great breakfast & water pressure. The pillows were very flat and uncomfortable and the tissue for the toilet was not very soft.

Customer review rating 4.5/5

Sylwia K. Couples - Confirmed reviews ALL

Closely located to the main Platz and S/UBahn, very good breakfast, comforable beds, wellequipped.

Customer review rating 4.5/5

Marcelo C. Couples - Confirmed reviews ALL

Hotel was walking distance to the main and busy plaza where you can access restaurants, shops and the metro system.

Customer review rating 4.5/5

Kendra L. Couples - Confirmed reviews ALL

Very centrally located to attractions and shopping with comfortable rooms!

Customer review rating 5.0/5

Dale S. Friends - Confirmed reviews ALL

We had a great weekend in the city center. Hotel is well located. The rooms are nicely sized. Breakfast was very good. Staff was friendly and spoke English. Rooms and lobby were very clean.

Customer review rating 5.0/5

Tu N. Friends - Confirmed reviews ALL

Loved that breakfast was included. It made it easy to start off our day in Munich. The location is also amazing too and near public transportation.

Customer review rating 4.5/5

Patrick K. Families - Confirmed reviews ALL

The hotel was in a great location, only a 5 to 10 minute walk to historical sites and great restaurants. My only issue, and this is a minor one, was that there were no washcloths in the bathroom. This is the only hotel I've been in that didn't have those. Other than that, the hotel was quite nice. The breakfast was quite good. And they have a machine that makes fresh-squeezed orange juice. Very cool!

Customer review rating 5.0/5

Christine Z. Families - Confirmed reviews ALL

Lovely comfortable room. Quiet yet convenient. Extra touches made it special. Breakfast was outstanding.

Other web-users rate our hotel

  • 1,253 reviews 9.7/10 Location
  • 1,092 reviews 8.3/10 Room
  • 953 reviews 9.5/10 Service
  • 14 reviews 9.8/10 WiFi
  • 1,208 reviews 9.7/10 Breakfast
  • 572 reviews 6.8/10 Comfort
  • 417 reviews 9.1/10 Cleanliness
  • 324 reviews 8.9/10 Value

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