Mercure Jakarta Batavia 4 stars

Customer review rating (ALL Rating) 4.5/5 410 reviews

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Description

Hotel extras

  • Nearby Ancol, JI Expo & Jakarta International Stadium (JIS) only 10-15 minutes driving.

  • 5 minutes walking distance explore Old Town of Jakarta. 30 minutes driving to Soekarno Hatta

  • 3 minutes walk to Transjakarta Bus Station connecting Jakarta area, offers an easy access.

  • 3 minutes walk to Chinese & Local Restaurant. Wide selection of local food and street foods.

  • 15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers

Our accommodation(s)

Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia

GPS:-6.132382, 106.810051

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MALAKA

Malaka Restaurant at Mercure Jakarta Batavia offers all-day dining with International, Asian, and Nusantara cuisine. Perfect for daily dining, weddings, and special events in Jakarta, with a wide selection of flavorful dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  410 reviews

Customer review rating 5.0/5

Wedding A. &. A. Couples - Confirmed reviews ALL

Really convenient experience with mercure from the beginning of our survey to the rooms until our stay in privilege luxe, what we needed is being covered and all the staff are really helpful

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Customer review rating 3.5/5

Hansen K. Couples - Confirmed reviews ALL

A little disappointed on this visit.. as a platinum member there is no double upgrade because the room is not available.. even though I arrived at around 10 PM and in the Accor app and Traveloka applications there were still rooms available 2 floors above my room.. the second disappointment is there are no welcome fruits or cakes in the room.. What was a bit of a relief was that I got a late checkout until 14.00.

Dear Valued Guest, Thank you for taking the time to share your feedback and for your continued loyalty as a Platinum member. We sincerely appreciate your trust in Mercure Jakarta Batavia. First of all, please accept our sincere apologies for the disappointment you experienced during this stay. We truly understand your expectations regarding the double upgrade benefit and the welcome amenity as part of your membership recognition. At the time of your arrival, the availability for a double upgrade was unfortunately very limited, and we regret that we were unable to accommodate your expectation on this occasion. We also sincerely apologize for the missed welcome fruit or cake arrangement in your room. This is certainly not the recognition experience we aim to provide to our valued Platinum members, and we have shared this feedback with the relevant team to ensure better consistency moving forward. Thank you once again for your honest feedback and understanding. We truly value your loyalty and hope to have the opportunity to provide you with a much better and more memorable experience on your next visit. Warm regards, Andri Mengko Front Office Manager

Customer review rating 4.5/5

Chua C. Y. Business - Confirmed reviews ALL

The room is clean

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Customer review rating 5.0/5

Hanna C. Families - Confirmed reviews ALL

I had a very surprisingly amazing stay at Mercure Batavia. I say surprising since I did not think that the hotel was going to be this great. I enjoyed my stay and was grateful to have the chance to stay here.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Customer review rating 4.5/5

Andreus O. D. G. Solo - Confirmed reviews ALL

I had selected the hotel because of it’s proximity to the historical sites that I wanted to visit. The room was very comfortable & staff super friendly. Breakfast was a bit of a mass experience because of the various conferences that were held around my stay.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Other web-users rate our hotel

  • 509 reviews 8.5/10 Location
  • 1,129 reviews 8.8/10 Room
  • 1,237 reviews 9.2/10 Service
  • 25 reviews 8.9/10 WiFi
  • 708 reviews 8.8/10 Food
  • 553 reviews 8.3/10 Cleanliness
  • 539 reviews 8.5/10 Breakfast
  • 427 reviews 8.6/10 Comfort

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