Mercure Jakarta Batavia 4 stars

Customer review rating (ALL Rating) 4.5/5 436 reviews

Mercure Jakarta Batavia - Image 1
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Description

Hotel extras

  • Nearby Ancol, JI Expo & Jakarta International Stadium (JIS) only 10-15 minutes driving.

  • 5 minutes walking distance explore Old Town of Jakarta. 30 minutes driving to Soekarno Hatta

  • 3 minutes walk to Transjakarta Bus Station connecting Jakarta area, offers an easy access.

  • 3 minutes walk to Chinese & Local Restaurant. Wide selection of local food and street foods.

  • 15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers

Our accommodation(s)

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Room 1

Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia

GPS:-6.132382, 106.810051

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MALAKA

Malaka Restaurant at Mercure Jakarta Batavia offers all-day dining with International, Asian, and Nusantara cuisine. Perfect for daily dining, weddings, and special events in Jakarta, with a wide selection of flavorful dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  436 reviews

Customer review rating 4.0/5

Steven F. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

C. C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Yogya A. E. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share such A. thoughtful and detailed review of your recent stay at Mercure Jakarta Batavia. We are truly delighted to know that your stay exceeded your expectations and that you enjoyed your upgrade to our Executive Suite. It is wonderful to hear that you appreciated the unique combination of our modern interior design and Dutch-inspired architectural elements, creating A. memorable atmosphere during your visit. We are especially honored that Mercure Jakarta Batavia has become the ninth hotel in your inspiring journey to experience all Accor properties across Greater Jakarta. Knowing that our hotel left such A. positive impression is A. great encouragement to our entire team. Thank you as well for your valuable suggestion regarding the transparent glass table in the Executive Suite. We are sincerely sorry to hear about the minor accident involving your aunt and hope she has fully recovered. Guest safety is our top priority, and your feedback has been shared with our management team to evaluate possible improvements, whether through repositioning the table or enhancing its visibility to help prevent similar incidents in the future. We also greatly appreciate your constructive comments regarding the loyalty experience for Accor Platinum members and above. We fully understand how meaningful room upgrades can be for our loyal guests and how they contribute to creating memorable stays. While upgrades are always subject to availability and operational considerations, your perspective is highly valued and will certainly be shared with our Rooms Division team as we continuously seek opportunities to enhance the guest experience and strengthen loyalty. Thank you once again for your generous compliments, valuable suggestions, and continued support of the Accor brand. It was truly our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to Mercure Jakarta Batavia for another memorable stay. Warm regards, Andri Mengko Front Office Manager

Customer review rating 4.5/5

Fernandes N. Families - Confirmed reviews ALL

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Customer review rating 4.0/5

Steve W. Friends - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Jakarta Batavia. We are delighted to know that you enjoyed our modern and clean hotel, and that you found our staff to be friendly. It is also wonderful to hear that our breakfast exceeded your expectations. Your kind compliments will certainly be shared with our Culinary and Food & Beverage teams. At the same time, please accept our sincere apologies for the aspects of your stay that did not meet your expectations. We regret that the evening meals did not provide the quality and variety you anticipated. Your comments have been shared with our Culinary team for review and improvement to ensure a more satisfying dining experience. We also appreciate your observation regarding the reception team. We apologize if the staffing level affected the service you received. Please be assured that we continuously evaluate our operations to ensure adequate staffing and efficient service, especially during busy periods. Thank you once again for your valuable and constructive feedback. We truly appreciate your comments and hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Andri Mengko Front Office Manager

Other web-users rate our hotel

  • 488 reviews 8.5/10 Location
  • 1,057 reviews 8.7/10 Room
  • 1,175 reviews 9.1/10 Service
  • 25 reviews 9.2/10 WiFi
  • 678 reviews 8.8/10 Food
  • 530 reviews 8.6/10 Breakfast
  • 521 reviews 8.5/10 Cleanliness
  • 482 reviews 7.9/10 Amenities

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