Mercure Tokyo Hibiya 4 stars

Customer review rating (ALL Rating) 4.5/5 2,279 reviews

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Description

Hotel extras

  • Enjoy a memorable & authentic Japanese experience at our family-friendly hotel in Tokyo

  • Conduct business operations with ease at our modern business meeting room in Tokyo

  • Our meeting room in Tokyo is designed to facilitate the needs of modern businesses

  • Enjoy convenience & comfort in our urban yet classically styled Ginza Hotel

  • The best hotels in Tokyo offer high levels of hospitality and a great experience

Our accommodation(s)

Hotel location

Mercure Tokyo Hibiya

1-5-2, UCHISAIWAICHO, CHIYODA
100-0011 TOKYO
Japan

GPS:35.669522, 139.757981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

La Scène

エンターテインメントの聖地・日比谷にインスパイアされた空間デザインとともに食事をお楽しみいただける、オールデイダイニングです。

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,279 reviews

Customer review rating 4.0/5

Giuseppe D. Couples - Confirmed reviews ALL

Great location and amenities. Enjoyed everything. Only issue was with TV channels available in room. Fox news was the single available English language channel. This is not acceptable as that network is not representative of unbiased news and not appropriate for an international english speaking market.

Dear Guest, Thank you very much for your kind review and for highlighting our location and amenities. We are delighted to hear that you enjoyed your stay overall. Please accept our sincere apologies that the TV channel selection did not meet your expectations. We truly appreciate your feedback and will review our channel offerings to better serve our international guests. We hope to have the pleasure of welcoming you again in the future. Sincerely, Mercure Tokyo Hibiya

Customer review rating 4.0/5

Simon C. Solo - Confirmed reviews ALL

As always, the Mecure Hibiya always delivers. First time in the twin single room, however and space is not as good as the king room.

Dear Guest, Thank you very much for your continued support and for sharing your valuable feedback. We are delighted to hear that you enjoyed our excellent location and had another pleasant stay with us. At the same time, we sincerely appreciate your comments regarding the room space and housekeeping. Please accept our apologies for not meeting your expectations regarding the sheet change during your stay. Your feedback is very important to us, and we will share it with our team to improve our service. We look forward to welcoming you again and providing an even more comfortable experience next time. Sincerely, Mercure Tokyo Hibiya

Customer review rating 5.0/5

Rebecca E. G. Couples - Confirmed reviews ALL

Hotel is lovely. It is modern, well decorated. Breakfast is great. Staff are friendly.

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated our modern design, breakfast, and friendly service. We look forward to welcoming you again in the near future. Sincerely, Mercure Tokyo Hibiya

Customer review rating 5.0/5

Marshall T. Couples - Confirmed reviews ALL

Such a great location, close to trains, food, shopping. The staff were super helpful and really attentive. Only downside was our room was quite small, fine for a couple of days but anything more it would be annoying as there isn't room for large suitcases. Everything is very dark and the bathroom is very small as well. But for our last 2 days in Japan it suited us fine. We enjoyed the breakfast and the bar was well stocked. A very knowledgeable Californian Barman was working one of the nights and we had great chats, he knew is drinks and was so helpful in finding us great Japanese eats. One of our best meals was a little cook your own Lamb Yakiniku across the road, recommended by this young man.

Dear Guest, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location and found our team to be helpful and attentive throughout your stay. It’s also wonderful to know that you had a pleasant experience at our bar and breakfast, and that our bartender could contribute to making your visit even more memorable with his recommendations. At the same time, we truly appreciate your honest comments regarding the room size and layout. We understand that space can feel limited, especially with larger luggage or longer stays, and your feedback is valuable as we continue to improve our guest experience. We’re very glad to hear that, overall, your stay suited your final days in Japan and that you were able to enjoy the local dining experience as well. We sincerely hope to have the opportunity to welcome you again in the future. Sincerely, Mercure Tokyo Hibiya

Customer review rating 5.0/5

Lincoln D. S. S. L. Couples - Confirmed reviews ALL

Excellent accommodation in Tokyo. Exemplary Mercure standard. The breakfast is wonderful, with great variety, and the kitchen service is outstanding. In addition, the level of service from all staff is exceptional — from the reception to the cleaning team and the breakfast staff

Dear Guest, Thank you very much for sharing your kind feedback with us. We are truly delighted to hear that you had a wonderful experience during your stay. It is especially encouraging to know that you appreciated our breakfast variety, the comfort of the room, and the convenient location. Your warm words about our team—from reception to housekeeping and breakfast staff—are sincerely appreciated and will be shared with everyone. Your recognition motivates us to continue providing a high level of service and memorable experiences for all our guests. We look forward to welcoming you again in the near future. Sincerely, Mercure Tokyo Hibiya

Other web-users rate our hotel

  • 1,071 reviews 9.7/10 Location
  • 1,100 reviews 6.7/10 Room
  • 1,105 reviews 8.8/10 Service
  • 14 reviews 8.3/10 WiFi
  • 555 reviews 4.8/10 Comfort
  • 365 reviews 7.4/10 Breakfast
  • 291 reviews 7.7/10 Cleanliness

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