ibis Styles Tokyo Ginza East 3 stars

Customer review rating (ALL Rating) 4.5/5 1,783 reviews

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1-2-13, SHINTOMI, CHUO, 104-0041 TOKYO, Japan

Description

Hotel extras

  • People who enjoy sightseeing in popular areas like Ginza and Tsukiji choose our hotel.

  • Enjoy an authentic Japanese experience with the relaxing open air bath on the top floor.

  • Travelers enjoy the charming streets of the local neighborhood surrounding the property.

  • There are many restaurants in Ginza, from traditional Japanese to classic Italian.

  • Not many hotels in Ginza, Japan, are as well located as Ibis Styles Tokyo Ginza East.

Our accommodation(s)

Hotel location

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japan

GPS:35.67389, 139.77331

Telephone
Fax +81 3-3555-1231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

ANZU

A spacious restaurant on the first floor offers floor-to-ceiling windows where guests can enjoy a selection of western dishes in the main dining area or at the outdoor terrace seats.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,783 reviews

Customer review rating 5.0/5

Peter K. G. Business - Confirmed reviews ALL

The lady who checked me in was very engaging and helpful. Room was clean and very comfortable.

Dear Valued Guest, Thank you very much for sharing your kind feedback with us. We are delighted to hear that you enjoyed a comfortable stay and that our team member who assisted you at check-in made a positive impression with her engaging and helpful service. It is also wonderful to know that you found your room clean and comfortable. Your comments are truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back again in the future. Kind regards, Front Office Team

Customer review rating 4.5/5

Fiona C. S. Families - Confirmed reviews ALL

Great location, good room size, helpful staff and the hotel was fresh and modern

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed our great location, comfortable room size, and found our team helpful. It’s also pleasing to hear that you appreciated the fresh and modern atmosphere of our hotel. Your kind comments truly motivate our team, and we look forward to welcoming you back again on your next visit. Kind regards, Front Office Team

Customer review rating 4.0/5

Sanjeev C. Families - Confirmed reviews ALL

This is a 6-minute walk from nearby metro stations and from the high-end, luxurious Ginza area of Tokyo. You will get a basic breakfast and a good hotel room with a bed (prefer a double bed if your boy or girl is less than 7-9yrs or triple bed if more than 9 yrs as the space is limited unless the kid is less than 3 years) with coffee machines, a microwave (11th floor), a paid washing machine (11th floor), and a Japanese bath area (11th floor).

Dear Valued Guest, Thank you very much for taking the time to share such detailed feedback about your stay with us. We are delighted to hear that you appreciated our convenient location in the Ginza area and found it to be a good balance between a high‑scale neighborhood and a reasonable price. Being within walking distance of multiple metro stations is indeed one of the advantages our guests value most. We’re also pleased that you enjoyed our in‑room amenities and facilities, including the coffee machines, shared microwave and laundry area on the 11th floor, as well as the public bath. It is rewarding to know these features contributed positively to your comfort. Thank you as well for your helpful comments regarding room size and bed selection for families. As space is limited, we truly appreciate you sharing your practical advice, which can be very useful for future guests when choosing the most suitable room type for their stay. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you and your family back to ibis Styles Ginza East in the future. Warm regards, The ibis Styles Ginza East Team

Customer review rating 1.5/5

Kenichiro N. Families - Confirmed reviews ALL

While hotel staff was great, the location is relatively convenient and the room on Level 8 itself was good, it was too noisy to sleep well because of the wind all night. Our pre-teen daughter was very grumpy in the morning due to lack of sleep. It's probably because of the wind funnelling effect that either the designer didn't take into account or is beyond expectation from the designer (and definitely beyond control of the hotel operators). Nevertheless, we couldn't sleep well and somewhat defeated the purpose of staying.

Dear Mr. Kenichiro N., Thank you very much for choosing to stay with us and for taking the time to share your detailed feedback. It is therefore all the more regrettable to learn that your rest was significantly disturbed by wind noise throughout the night. Please accept our sincere apologies for the discomfort and inconvenience this caused you. We fully understand the importance of a peaceful night’s sleep, and we are truly sorry that we were unable to provide the restful environment you expected. While the wind‑tunneling effect you described can unfortunately occur due to certain architectural or environmental factors, we take your observations very seriously. Your feedback will be shared with the concerned departments as we continue to evaluate potential measures to mitigate such disturbances where possible. Other than above, it is our pleasure for your gracious comments regarding our staff, the convenience of our location. If you consider staying with us again, we would be pleased to make every effort to coordinate a room in a quieter area of the building, subject to availability. Please do not hesitate to contact us in advance so that we may better accommodate your preferences. Once again, we extend our deepest apologies that your experience fell short of expectations. We sincerely hope to have the opportunity to welcome you back and provide a more comfortable and satisfying stay in the future and sincerely hope that you will continue to favor Accor Hotels. Warm regards. Reception ibis Styles Tokyo Ginza East

Customer review rating 3.0/5

Michael Z. Solo - Confirmed reviews ALL

Rooms are really small. No space for a bigger suitcase. AC very noisy. Welcome gift for Status members is a fruitjuice in a paperback. Room is however clean and contains everything necessary. Breakfast is ok - but breakfast area small

Dear Valued Guest, Thank you very much for taking the time to share your honest feedback with us. We are sorry to hear that you felt the room size and overall value did not fully meet your expectations. As our hotel is located in central Tokyo, our rooms are designed to be compact and functional; however, we understand that accommodating larger suitcases can be challenging, and we appreciate your understanding. We sincerely apologize for the inconvenience caused by the air conditioning noise and will be sure to share your comments with our team for further review. Your feedback regarding the welcome gift for status members and the size of our breakfast area is also well noted and appreciated, as it helps us identify areas for improvement. At the same time, we are glad to know that you found the room clean, well equipped, and that the breakfast met your expectations overall. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide a more comfortable experience. Kind regards, ibis Styles Tokyo Ginza East Team

Other web-users rate our hotel

  • 945 reviews 9/10 Location
  • 1,001 reviews 7.9/10 Room
  • 906 reviews 8.8/10 Service
  • 19 reviews 9.4/10 WiFi
  • 416 reviews 8.6/10 Cleanliness
  • 293 reviews 6.5/10 Breakfast
  • 174 reviews 9.1/10 Vibe

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