ibis Styles Tokyo Ginza East 3 stars

Customer review rating (ALL Rating) 4.5/5 1,756 reviews

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Description

Hotel extras

  • Freshly renovated rooms with a 50-inch Smart TV, upgraded bedding, blackout shades, and more.

  • Blackout roller shades for total light control to help you enjoy a peaceful night of sleep.

  • Ginza's only rooftop Open Air Bath, perfect for complete relaxation after exploring Tokyo.

  • In close proximity to Ginza's shops and restaurants, making exploration easy and stress-free.

  • Select guests can enjoy ALL (Accor Live Limitless) member lounge with complimentary drinks.

Our accommodation(s)

Book this hotel
Room 1

Superior room 18㎡ with 1 queen bed (W160 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Queen size bed(s)

Superior room 18㎡ with 2 single beds (W100 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Superior room 18㎡ with 2 single beds (W100 x L200) and 1 sofa bed (W95 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 3 adults

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Premier room 21㎡ with 2 single beds (W110 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Room with 2 single beds. No steps, accessible bathroom. This room type is friendly to the elderly and wheelchair users.

Max. number of persons
3
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Hotel location

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japan

GPS:35.67389, 139.77331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 135 rooms
  • 135 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Japanese

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Catering

One Restaurant

Breakfast

  • Buffet

ANZU

Anzu serves a healthy breakfast buffet daily from 7:00 to 11:00. We offer a range of items in our freshly prepared breakfast in Ginza, with tasty bakes, fruit, and international bites. Enjoy a scrumptious meal and fuel up for a day in Tokyo.

Cooking style
Cafe
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Vegetarian menu

Anzu serves a healthy breakfast buffet daily from 7:00 to 11:00. We offer a range of items in our freshly prepared breakfast in Ginza, with tasty bakes, fruit, and international bites. Enjoy a scrumptious meal and fuel up for a day in Tokyo.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,756 reviews

Customer review rating 4.0/5

Susan L. S. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Edna V. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review and for your loyalty as a Silver member. We are delighted to hear that you enjoyed our clean and newly renovated rooms, as well as the friendly service provided by both our front office and housekeeping teams. We are also pleased that you appreciated the quiet neighborhood, the comfortable breakfast area, and our convenient location within walking distance of the subway stations. Your warm comments about our staff mean a lot to us and will be shared with the team. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Grahame R. L. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for sharing your wonderful feedback regarding your recent stay with us. As a valued ALL Platinum member, we sincerely appreciate your loyalty and continued trust in Accor. We are delighted to hear that you enjoyed our beautifully renovated hotel, modern facilities, excellent location, and the service provided by our team. It is especially rewarding to know that your inquiries were answered promptly and accurately before your arrival and that you found our staff pleasant and helpful throughout your experience. We also appreciate your comments regarding the room size. While guest rooms in central Tokyo are often more compact than in many other destinations, we are glad to know that the overall experience met your expectations. Your kind words mean a great deal to us, and we look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 2.5/5

Joe Y. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Leigh F. C. C. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you found our Superior Twin with Japanese Tatami clean, functional, and comfortable, and that the heated toilet seat added to your enjoyment of the stay. It's also wonderful to know that you appreciated the quiet atmosphere of the neighborhood, our baggage forwarding service, and the complimentary coffee available for members in the breakfast lounge. We are especially pleased that you were able to enjoy the local area, including Bar Paca and the nearby Lawson convenience store. Your valuable comments will certainly be helpful to future travelers considering a stay with us. We truly appreciate your recommendation and are grateful for your kind words. We look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.0/5

Edna V. Business - Confirmed reviews ALL

very clean rooms..it seemed newly renovated... front staff and cleaning staff are friendly... a little far from subway stations, but well within 5 minute walk ... quiet area... breakfast area pleasant for small conversations...

Dear Guest, Thank you very much for your kind review and for your loyalty as a Silver member. We are delighted to hear that you enjoyed our clean and newly renovated rooms, as well as the friendly service provided by both our front office and housekeeping teams. We are also pleased that you appreciated the quiet neighborhood, the comfortable breakfast area, and our convenient location within walking distance of the subway stations. Your warm comments about our staff mean a lot to us and will be shared with the team. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Grahame R. L. Families - Confirmed reviews ALL

Excellent service in a beautifully (presumably) renovated hotel. Very modern and excellent location. Rooms are very small for the price, but not that unusual for Japan.

Dear Guest, Thank you very much for sharing your wonderful feedback regarding your recent stay with us. As a valued ALL Platinum member, we sincerely appreciate your loyalty and continued trust in Accor. We are delighted to hear that you enjoyed our beautifully renovated hotel, modern facilities, excellent location, and the service provided by our team. It is especially rewarding to know that your inquiries were answered promptly and accurately before your arrival and that you found our staff pleasant and helpful throughout your experience. We also appreciate your comments regarding the room size. While guest rooms in central Tokyo are often more compact than in many other destinations, we are glad to know that the overall experience met your expectations. Your kind words mean a great deal to us, and we look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 2.5/5

Joe Y. Solo - Confirmed reviews ALL

Not what I expected

Customer review rating 4.5/5

Leigh F. C. C. Friends - Confirmed reviews ALL

The Superior Twin with Japanese Tatami was compact, but clean and functional, the heated loo seat a joy. Nearby Bar Paca was a great place to hang out whilst doing our laundry. Very quiet at night as this is more a business neighborhood. Suggest you buy sandwiches and beers at the local Lawson if you need a pit stop during the day and sit in breakfast lounge, which also offers free coffees to members. Good baggage forwarding service available here.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you found our Superior Twin with Japanese Tatami clean, functional, and comfortable, and that the heated toilet seat added to your enjoyment of the stay. It's also wonderful to know that you appreciated the quiet atmosphere of the neighborhood, our baggage forwarding service, and the complimentary coffee available for members in the breakfast lounge. We are especially pleased that you were able to enjoy the local area, including Bar Paca and the nearby Lawson convenience store. Your valuable comments will certainly be helpful to future travelers considering a stay with us. We truly appreciate your recommendation and are grateful for your kind words. We look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.0/5

Nikhil S. Couples - Confirmed reviews ALL

Excellent location. 10 mins away from the hustle bustle of Ginza. 2 stations & convenience stores within 7-10 mins walk from the hotel. Staff was sweet to offer access to Onsen on d top floor as we reached the hotel early morning.

Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, with easy access to nearby stations, convenience stores, and the vibrant Ginza area while still being able to enjoy a peaceful stay. We are also pleased that our team could assist you by providing access to the top-floor public bath area upon your early arrival. Your kind words about our staff mean a great deal to us. We truly appreciate your feedback and look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit. Kind regard, Front office

Customer review rating 4.5/5

Harald C. L. Friends - Confirmed reviews ALL

My wife and I and two other couples staid with you for 5 nights.

Dear Guest, Thank you for your review! We are delighted to hear that you and your wife, along with your friends, chose to stay with us for five nights. We hope you all had a comfortable and enjoyable experience during your time in Tokyo. Thank you for selecting ibis Styles Tokyo Ginza East for your trip. We truly appreciate your support and look forward to welcoming you and your friends back again in the future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Ted F. Y. Friends - Confirmed reviews ALL

Great location

Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay, particularly the friendly welcome, your room, and the cleanliness of the hotel. We also appreciate your kind comments about our environmental initiatives and are pleased that you found the booking process through the ALL App simple and convenient. Thank you for your loyalty as an ALL Gold member and for your recommendation. We look forward to welcoming you back to ibis Styles Tokyo Ginza East in the future. Warm regards, Front Office Team

Customer review rating 3.0/5

Catherine Y. S. C. Families - Confirmed reviews ALL

The front desk staff were a bit rude. Just need to polish up on their service level. No need to be so uptight and passive aggressive especially the Japanese male staff.

Customer review rating 4.0/5

May S. M. L. Families - Confirmed reviews ALL

Stay was generally satisfactory, service very good! However, I am still waiting to hear from you regarding the walking stick which we left in 308. It was disappointing that we couldn’t get a one-hour late check out for free, but was asked to pay.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found your stay generally satisfactory and that our service met your expectations. We sincerely apologize for the inconvenience regarding the walking stick left in Room 308. We understand your concern and regret the delay in our response. We are currently reviewing this matter and will contact you as soon as possible with an update. Regarding the late check-out request, we apologize for any disappointment caused. Complimentary late check-out is subject to room availability and occupancy levels on the day of departure. When availability is limited, an additional fee may apply. Thank you for your understanding, and we hope to have the opportunity to welcome you again in the future. Kind regards, Front Office Team

Customer review rating 4.5/5

Khan K. S. Solo - Confirmed reviews ALL

The stay was great. The hotel is within walking distance to Ginza and Tokyo Station (all of which within 20 minutes). There is a self laundry just behind the hotel. There are two convenience stores (Lawson and 7-Eleven, both within 5 minutes walk).

Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you had a great stay and enjoyed our convenient location. We are pleased that you found the hotel within easy walking distance of both Ginza and Tokyo Station. It is also wonderful to know that the nearby self-service laundry facilities and convenience stores such as Lawson and 7-Eleven added to the comfort and convenience of your visit. Thank you for choosing to stay with us. We truly appreciate your kind comments and look forward to welcoming you back on your next visit to Tokyo. Kind regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Lorna J. H. Friends - Confirmed reviews ALL

Very good, staff were very helpful and friendly

Dear Guest, Thank you for your wonderful review! We're delighted to hear that you found our staff helpful and friendly, and that you enjoyed your room. It's also great to know that our convenient location close to the rail station made your stay more comfortable and accessible. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again on your next visit. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.0/5

Nirupama S. Families - Confirmed reviews ALL

Overall good. Room was pretty small for 2 people.

Thank you for sharing your feedback. We are pleased to hear that you had an overall good stay with us. We appreciate your comments regarding the room size. As Tokyo hotels often have limited space, some guests may find our standard rooms compact when occupied by two people. We value your feedback as it helps future guests set their expectations and helps us continue improving our services. We are glad you enjoyed your stay and hope to have the opportunity to welcome you back to ibis Styles Tokyo Ginza East in the future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Cassandra N. Families - Confirmed reviews ALL

The location is a bit of a walk to the stations, but the spacious rooms more than make up for it. It's accessible via multiple train lines, and is about 1km away from shopping areas in Ginza. The location is in a quiet part of Ginza which makes it feel very peaceful. The staff is very friendly, and accommodating.

Dear guest Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our spacious rooms, peaceful neighborhood, and convenient access to multiple train lines. While we understand that some stations require a short walk, we are pleased that our location offered a quiet and relaxing atmosphere while still being within easy reach of Ginza's shopping and dining areas. Your kind words about our friendly and accommodating staff are especially appreciated. Providing warm hospitality and helping our guests have a comfortable stay are among our top priorities, and your feedback is a wonderful encouragement to our team. Thank you once again for choosing ibis Styles Tokyo Ginza East. We look forward to welcoming you back on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Trudie J. H. Friends - Confirmed reviews ALL

We had great communication prior to our stay. Nice welcome lovely rooms and breakfast very helpful staff

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to hear that you enjoyed the communication prior to your stay, the warm welcome, our lovely rooms, breakfast, and the helpful service provided by our team. Your kind words encourage us to continue delivering memorable experiences to all our guests. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. Kind regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 3.5/5

Danker A. S. Friends - Confirmed reviews ALL

Comfortable and good staff atitudes. Pleased with the newly renovation done.

Dear Ms. Danker A. S., Thank you very much for your Kind review. We are especially delighted to hear that our staff was able to assist you during your stay and help make your experience more comfortable. Ensuring that our guests are well taken care of is very important to us, and it is rewarding to know that arranging a taxi and making sure you were safely looked after left such a positive impression. Thank you again for choosing to stay with us. We look forward to welcoming you back to our hotel on your next visit to Tokyo.

Customer review rating 0.5/5

Rajendra B. Families - Confirmed reviews ALL

It was the worst experience of stay in our life. Hotel standard much below their cost. Behavior, very unprofessional. Zero marks for Accomodation, Food & courtesy.

Customer review rating 4.0/5

Maryann T. W. Couples - Confirmed reviews ALL

The hotel is well located to good restaurants and the train to get around. We enjoyed staying in this part of Tokyo which was semi-residential.

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our location and found it convenient for accessing nearby restaurants and public transportation. We are especially pleased that you appreciated the charm of our neighborhood. Ginza offers a unique balance of vibrant city life and a quieter residential atmosphere, allowing guests to experience a different side of Tokyo while remaining close to major attractions. Thank you for choosing ibis Styles Tokyo Ginza East. We truly appreciate your feedback and look forward to welcoming you back on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Grant B. Couples - Confirmed reviews ALL

Great location, reception staff were wonderful (special mention to Sabita(?), early and late check out was offfered due to Gold status, and the Onsen on the rooftop was an amazing feature

Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our convenient location and the rooftop onsen experience. It is especially rewarding to know that our reception team made a positive impression on your stay. Your encouraging comments mean a great deal to us and serve as wonderful motivation for our team to continue delivering memorable experiences to our guests. We truly appreciate your support and look forward to welcoming you back to the hotel on your next visit. Front Office Team ibis STYLES Tokyo Ginza East

Customer review rating 5.0/5

Catherine A. M. R. Couples - Confirmed reviews ALL

Great front desk service

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location and that our front desk team helped make your stay a pleasant one. Your kind words mean a great deal to us, and I will be sure to share them with the team. Feedback like yours motivates us to continue providing warm and attentive service to all our guests. We truly appreciate your support and hope to have the pleasure of welcoming you back on your next visit to Tokyo. Warm regards Front Office Team

Other web-users rate our hotel

  • 802 reviews 9.1/10 Location
  • 910 reviews 7.8/10 Room
  • 809 reviews 9.1/10 Service
  • 11 reviews 9.3/10 WiFi
  • 363 reviews 8.7/10 Cleanliness
  • 280 reviews 6.7/10 Breakfast
  • 193 reviews 7.9/10 Amenities
  • 176 reviews 8/10 Wellness Area

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