ibis Styles Tokyo Ginza East 3 stars

Customer review rating (ALL Rating) 4.5/5 1,777 reviews

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ibis Styles Tokyo Ginza East - Image 1
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ibis Styles Tokyo Ginza East - Image 3
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1-2-13, SHINTOMI, CHUO, 104-0041 TOKYO, Japan

Description

Hotel extras

  • Freshly renovated rooms with a 50-inch Smart TV, upgraded bedding, blackout shades, and more.

  • Blackout roller shades for total light control to help you enjoy a peaceful night of sleep.

  • Ginza's only rooftop Open Air Bath, perfect for complete relaxation after exploring Tokyo.

  • In close proximity to Ginza's shops and restaurants, making exploration easy and stress-free.

  • Select guests can enjoy ALL (Accor Live Limitless) member lounge with complimentary drinks.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 queen bed

Photo out of - Superior Room with 1 queen bed

Superior room 18㎡ with 1 queen bed (W160 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Superior room 18㎡ with 2 single beds (W100 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
See availabilities

Superior room 18㎡ with 2 single beds (W100 x L200) and 1 sofa bed (W95 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 3 adults

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Premier room 21㎡ with 2 single beds (W110 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Room with 2 single beds. No steps, accessible bathroom. This room type is friendly to the elderly and wheelchair users.

Max. number of persons
3
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Hotel location

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japan

GPS:35.67389, 139.77331

Telephone
Fax +81 3-3555-1231
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 135 rooms
  • 135 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Japanese

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Catering

One Restaurant

Breakfast

  • Buffet

ANZU

Photo out of - ANZU

Anzu serves a healthy breakfast buffet daily from 7:00 to 11:00. We offer a range of items in our freshly prepared breakfast in Ginza, with tasty bakes, fruit, and international bites. Enjoy a scrumptious meal and fuel up for a day in Tokyo.

Cooking style
Cafe
Accessibility
Accessible service
104-0041 Tokyo, Japan
Telephone +81 3-3555-1230

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Vegetarian menu

Anzu serves a healthy breakfast buffet daily from 7:00 to 11:00. We offer a range of items in our freshly prepared breakfast in Ginza, with tasty bakes, fruit, and international bites. Enjoy a scrumptious meal and fuel up for a day in Tokyo.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,777 reviews

Customer review rating 4.0/5

Maryann T. W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Grant B. Couples - Confirmed reviews ALL

Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our convenient location and the rooftop onsen experience. It is especially rewarding to know that our reception team made a positive impression on your stay. Your encouraging comments mean a great deal to us and serve as wonderful motivation for our team to continue delivering memorable experiences to our guests. We truly appreciate your support and look forward to welcoming you back to the hotel on your next visit. Front Office Team ibis STYLES Tokyo Ginza East

Customer review rating 5.0/5

Catherine A. M. R. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location and that our front desk team helped make your stay a pleasant one. Your kind words mean a great deal to us, and I will be sure to share them with the team. Feedback like yours motivates us to continue providing warm and attentive service to all our guests. We truly appreciate your support and hope to have the pleasure of welcoming you back on your next visit to Tokyo. Warm regards Front Office Team

Customer review rating 3.5/5

Darlene F. L. T. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Michael C. W. K. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, with easy access to several subway lines as well as many nearby restaurants and food options. It's great to know that this made exploring Tokyo more enjoyable during your stay. We’re also pleased that you had the opportunity to relax in our rooftop onsen after a day of walking and sightseeing. Thank you for your kind comments about the cleanliness of your room as well. Our housekeeping team will be happy to know that their efforts were appreciated. We truly appreciate your feedback and look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Grant B. Couples - Confirmed reviews ALL

Great location, reception staff were wonderful (special mention to Sabita(?), early and late check out was offfered due to Gold status, and the Onsen on the rooftop was an amazing feature

Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our convenient location and the rooftop onsen experience. It is especially rewarding to know that our reception team made a positive impression on your stay. Your encouraging comments mean a great deal to us and serve as wonderful motivation for our team to continue delivering memorable experiences to our guests. We truly appreciate your support and look forward to welcoming you back to the hotel on your next visit. Front Office Team ibis STYLES Tokyo Ginza East

Customer review rating 5.0/5

Catherine A. M. R. Couples - Confirmed reviews ALL

Great front desk service

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location and that our front desk team helped make your stay a pleasant one. Your kind words mean a great deal to us, and I will be sure to share them with the team. Feedback like yours motivates us to continue providing warm and attentive service to all our guests. We truly appreciate your support and hope to have the pleasure of welcoming you back on your next visit to Tokyo. Warm regards Front Office Team

Customer review rating 3.5/5

Darlene F. L. T. Couples - Confirmed reviews ALL

Reception staff were helpful when assistance required, however there was no initiative with greeting customers daily even when locking eyes, neither were they friendly. Compared to most other hotels in the Tokyo area, I would say the staff are not up to standard when it comes to politeness and customer greeting. Rooms are decent and clean, however amenities are few and far in between when compared with lower rated hotels in Japan - the basic pack (if not available for customers to help themselves to at reception) of skincare should be provided as is the case with 90% if not all other chain and non chain hotels in Japan. I have previously stayed at this property 2 years ago and back then I provided feedback that the public bath hygiene level is not as well maintained as other properties. Hygiene along with property location meant that I avoided this hotel despite having been to Tokyo 4 times in the 2 years since I stayed. I returned this time because the hotel had undergone a renovation, however the ladies public bath was still a disappointment with regards to hygiene standards. The shared laundry area was even worse with dust, lint and piling all over the machines that were highly visible, making it a huge turn off to use. What added to the disappointment of my stay was given that I had previously stayed at this property, I am a silver member, and I was staying for 4 nights during peak period of the week and paid a premium due to my last minute booking. Plus the fact that I mentioned that this was part of a honeymoon trip- it would have added a nice touch if staff were to have upgraded my room. However, that was not the case. Not to mention that welcome drinks were fruit juice packets? That was very very poor on the hotel's part. Also, the property previously had soft drinks from the machine dispenser in the restaurant/lobby area, but that has since been removed, only to leave a coffee/tea/hot chocolate machine, which is quite disappointing. Given that Ibis Styles Ginza East is not within the heart of Ginza making accessibility poor, and the lack of amenities or drinks, I will not be staying at this property again.

Customer review rating 4.0/5

Michael C. W. K. Couples - Confirmed reviews ALL

There was a nice onsen at the top of the hotel which was great to relax in after a day out walking.

Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, with easy access to several subway lines as well as many nearby restaurants and food options. It's great to know that this made exploring Tokyo more enjoyable during your stay. We’re also pleased that you had the opportunity to relax in our rooftop onsen after a day of walking and sightseeing. Thank you for your kind comments about the cleanliness of your room as well. Our housekeeping team will be happy to know that their efforts were appreciated. We truly appreciate your feedback and look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza

Customer review rating 4.0/5

Liang C. L. Business - Confirmed reviews ALL

Everything is fine but the onsen is a bit small

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you were satisfied with your overall stay. We also appreciate your comments regarding the size of the onsen. While our facility may be more compact than some guests expect, we hope it still provided a comfortable and relaxing experience. Your feedback is valuable to us as we continuously strive to improve our guest experience. We sincerely appreciate your support and look forward to welcoming you back in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Jason P. S. Couples - Confirmed reviews ALL

Staff were super attentive and could not help you enough. The rooms were adequate and comfortable. The fact you had your own laundry facilities was a bonus. The private baths gave it an extra special touch. Perfect for unwinding after a busy day sightseeing. Location was central to most things and the train system made it easy to get around Tokyo. Would recommend!

Dear Guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our convenient location, attentive staff, and comfortable accommodations. It is especially rewarding to know that you found your room to be very clean, well serviced, and appreciated that it had been recently renovated just a few months ago. We're also pleased that the in-room laundry facilities were a valuable bonus and that the private baths added a special touch to your stay, providing the perfect place to unwind after a busy day of sightseeing. Additionally, we're glad our central location and easy access to Tokyo's train network made it convenient for you to explore the city. Thank you for your kind recommendation. Your warm feedback means a great deal to our team and motivates us to continue providing memorable experiences for our guests. We look forward to welcoming you back on your next visit to Tokyo Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Seto T. Families - Confirmed reviews ALL

Our family had a great time in the hotel, room is clean and the staff are friendly. Breakfast also good quality. Looking forward fornour next stay in this hotel.

Thank you for your wonderful review! We are delighted to hear that your family had a great time with us and that you enjoyed our convenient location, clean rooms, friendly staff, and quality breakfast. Your kind words are truly encouraging and will be shared with our team. It was our pleasure to welcome you, and we are honored that you are already looking forward to your next stay. We can't wait to welcome you and your family back to ibis Styles Tokyo Ginza East for another memorable experience. Warm regards, ibis Styles Tokyo Ginza East Team

Customer review rating 4.5/5

Michael S. A. Families - Confirmed reviews ALL

We have a really nice stay at the ibis. The breakfast was tasty and easily accessible. The staff were so lovely and friendly. A big shout out to a few outstanding staff that made us feel super welcome and were very helpful with information. They are Weiyu, Sabita and Vabana. Make sure you say Hi to them, they are really lovely to talk to with good English.

Dear Mr.Michael S. A., Thank you very much for choosing ibis Styles Tokyo Ginza East and for sharing your wonderful feedback. We are delighted to hear that you enjoyed our breakfast and our team's service. Thank you for your kind recognition of our staff. Your warm words will surely encourage us to continue providing the best possible hospitality. We look forward to welcoming you again on your next visit to Tokyo. Kind regards,

Customer review rating 4.5/5

Phatchaphol P. Couples - Confirmed reviews ALL

Our stay at Ibis Ginza East was absolutely seamless, and it is clear that the property is under excellent management. The manager on site, Mr Sam Woo, went above and beyond to ensure we felt comfortable from the moment we arrived. His attention to detail and hands-on approach to accommodate our requests set a wonderful tone for our stay. We will definitely be returning!

Dear Mr. Phatchaphol P., Warm greetings from ibis Styles Tokyo Ginza East. Thank you very much for your wonderful message and for your kind words about our hotel and our team. It truly means a great deal to us. We are very glad to hear that you enjoyed your stay and that we were able to make your experience in Tokyo a comfortable one. Please also allow me to apologize once again for the short notice regarding the room change during your stay. We sincerely appreciate your understanding and patience regarding the situation. Regarding the breakfast, we would also be very interested to hear more about your experience if you have a chance to share any further feedback. Your comments would be very helpful for us to continue improving our service. Regarding your Gucci sunglasses that may have been left in the taxi, unfortunately, we have not received any contact or update from the taxi driver/company regarding the sunglasses so far. We understand how important this item may be to you, and we are sorry that we have not been able to provide a more positive update at this stage. Should we receive any information from the taxi company or driver, we will let you know immediately. Thank you again for your kind support and for choosing ibis Styles Tokyo Ginza East. We would be delighted to welcome you back on your next visit to Tokyo. Warm regards, Sam Woo

Customer review rating 1.0/5

Peter W. Couples - Confirmed reviews ALL

We were informed that the hotel was fully booked and no room upgrade per Accor Platinum status was available. A website check at 9 PM on the day checkin indicated multiple higher grade rooms available. We were lied to. The photos for a Standard double room do not reflect the actual room itself. There was no room at the end of the bed or at one side of the bed to walk resulting in my wife having to wake me and get out of bed during the evening to enable her to get out of bed. The breakfast room struggles to cope with the breakfast demand. Will not stay again.

Dear Mr. Peter W., Greetings from ibis Styles Tokyo Ginza East. First of all, please accept our sincere apologies for not being able to arrange an upgrade and for any inconvenience or disappointment this may have caused during your stay. Regarding your request for an upgrade, we noted that you checked in at approximately 11:30 a.m. At that time, all of our higher-category rooms were fully occupied and therefore unavailable. However, on September 19, due to cancellations related to the approaching typhoon, several higher-category rooms became available later in the evening, around 9:00 p.m. Regarding the photographs of our Standard Double Room, the images displayed are of actual guest rooms. We would appreciate it if you could let us know which aspects differed from your expectations or from the room you stayed in. Your feedback will help us review and improve our photography and presentation in the future. We are also sorry to hear that the atmosphere during breakfast did not meet your expectations and caused you discomfort. We will review our operational flow and make improvements to ensure a more comfortable dining experience for our guests. Once again, please accept our sincere apologies, and thank you for taking the time to share your valuable feedback. Your comments help us improve our services and operations. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Kind regards, Reception ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Eric P. M. Solo - Confirmed reviews ALL

This hotel is well located, close to amenities like convenience stores, restaurants and train stations, and a short stroll to Ginza, yet is very quiet and comfortable. The breakfast is nice as well, lots of options

Customer review rating 2.0/5

Bruce C. J. Friends - Confirmed reviews ALL

Rooms very small and bore little resemblance to photos shown on the app and website. Asked about room upgrade in line with membership status and advised nothing available even though superior rooms were available on website!

Dear Mr. Bruce C. J. Thank you for taking the time to share your feedback regarding your recent stay with us. First and foremost, please accept our sincere apologies that the room did not meet your expectations. We are sorry to learn that you found the room size to be smaller than anticipated and that it did not closely match the impression created by the photographs on our website. The photos displayed are taken from our actual guest rooms; however, we understand that photographs may not always accurately convey room dimensions or layout. We appreciate your comments and will review how we present our room images and descriptions to ensure guests have a clearer understanding of what to expect before arrival. We would also like to apologize for the disappointment regarding your upgrade request. We understand the importance of this benefit and regret that we were unable to meet your expectations. At the time of your arrival, the hotel was unable to provide a complimentary upgrade. We understand your concern that higher-category rooms appeared available online, and we appreciate you bringing this matter to our attention. We will review the circumstances internally to ensure our communication regarding room availability is as clear and accurate as possible. We sincerely regret that your experience fell short of the standards you expected and deserved. Your feedback has been shared with the relevant teams and management, as it is valuable in helping us improve both our service and guest experience. Thank you again for your candid feedback. We hope you will accept our apologies and that we may have the opportunity to serve you better in the future. Kind regards, Reception ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Jerry T. Solo - Confirmed reviews ALL

I had a great stay at Ibis Ginza East! Amenities were great even though location was a little far from the station. I would like to compliment the service staff as well. I checked in to my room and realised the room has a weird musky smell so I reflected to the front desk. The nice Indian lady on duty (whom I didn’t managed to get her name) was prompt and helpful in assisting me to change a room. And she even followed up a day later on the room! Please send her my appreciation!

Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a great stay at ibis Styles Tokyo Ginza East and that you enjoyed our amenities. We also appreciate your feedback regarding our location. Most importantly, thank you for your kind words about our team. We are pleased that our colleague was able to assist you promptly when you experienced an issue with your room and that her follow-up helped make your stay more comfortable. Your recognition of her dedication and attentive service means a great deal to us. We will be sure to share your compliments with our team, especially the staff who assisted you. She will be thrilled to know that her efforts made a positive impact on your stay. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to Tokyo. Warm regards, Front Office Team

Customer review rating 5.0/5

Marie Y. K. Families - Confirmed reviews ALL

Yumi was extremely accommodating and thoughtful throughout my stay. I requested an early check-in prior to my arrival and received a confirmation email almost instantly—it was all prepared and ready when I arrived. The check-in experience was seamless, with the front desk team being very warm, welcoming, and professional. As an Accor member, I also appreciated the complimentary coffee and tea, which was such a thoughtful gesture. The freshly brewed coffee in the morning was another lovely touch. :) Overall, a very pleasant experience with excellent service. Thank you, Yumi, and the wonderful front desk team!

Customer review rating 4.0/5

Peck L. P. G. Couples - Confirmed reviews ALL

Nice hotel and good location. Clean and tidy and fairly good amenities. Breakfast, though simple, was good. Service staff is very attentive and polite. We got an upgraded room, so size is not bad. Onsen is very basic, but this is Tokyo not onsen town.

Dear Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are truly delighted to learn that you were pleased with your room and that our team’s friendliness contributed positively to your experience. Your generous comments are greatly appreciated and serve as a wonderful encouragement to all of us. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to ibis Styles Tokyo Ginza East for another comfortable and enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

James D. Families - Confirmed reviews ALL

Family holiday with two night stay at the end of our trip to Japan

Dear Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are truly delighted to learn that you were pleased with your room and that our team’s friendliness contributed positively to your experience. Your generous comments are greatly appreciated and serve as a wonderful encouragement to all of us. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to ibis Styles Tokyo Ginza East for another comfortable and enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Mikhael N. Couples - Confirmed reviews ALL

Room was good staff friendly

Dear Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are truly delighted to learn that you were pleased with your room and that our team’s friendliness contributed positively to your experience. Your generous comments are greatly appreciated and serve as a wonderful encouragement to all of us. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to ibis Styles Tokyo Ginza East for another comfortable and enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 3.0/5

Greg W. K. Friends - Confirmed reviews ALL

The light in the hall next to bathroom turns on when there is movement in the bed. If unrolled over or moved my feet the light turned on. No way to turn it off. Frustrating.

Customer review rating 4.5/5

Hayley A. M. Friends - Confirmed reviews ALL

Good stay

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a good stay and enjoyed our convenient location. We are also pleased that you were able to relax in our public bath, which is one of the features our guests appreciate most after a day of exploring Tokyo. Thank you as well for your kind words about our staff. Providing friendly and attentive service is very important to us, and we are happy to know that our team contributed to your positive experience. We hope you had a pleasant and comfortable stay, and we sincerely look forward to welcoming you back again in the future. Warm regards, Front Office Team Ibis Styles Tokyo Ginza East

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