Mercure Geneva Airport

Customer review rating (ALL Rating) 4.5/5 1,199 reviews

Mercure Geneva Airport - Image 1
Mercure Geneva Airport - Image 2
Mercure Geneva Airport - Image 3
Mercure Geneva Airport - Image 4

Description

Hotel extras

  • Short drive to the airport and city center.

  • Free shuttle to and from the airport (reservation required)

  • 2 restaurants and 2 bars (including 1 Rooftop Bar) for culinary pleasure.

  • 12,917 sq. ft. (1,200 m²) of seminar space divided into 8 equipped rooms

  • 1000 m² (10,764 sq. ft.) Gym and Spa: Coach, sauna, hammam. CHF 15 per day

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Geneva Airport

3 Rue De La Bergere, Meyrin
1217 GENEVA
Switzerland

GPS:46.221622, 6.06541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,199 reviews

Customer review rating 3.5/5

Barbara H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Kanayo U. J. Business - Confirmed reviews ALL

Dear Kanayo, Thank you for your positive feedback. We are delighted that you enjoyed our convenient location, our friendly team, and our amenities. We look forward to welcoming you back for another pleasant stay. Kind regards, Ivan - Front Office & Reservation Manager

Customer review rating 2.5/5

Marco Z. Business - Confirmed reviews ALL

Dear Marco, Thank you for your feedback. We are pleased that you enjoyed our location, our rooms, and the service provided by our restaurant team. We are sorry to hear about your experience. Please note that our parking garage is a public parking facility, and the EV charging stations are operated by an external provider. Each charging station displays instructions as well as a support phone number for any assistance, as they are not managed by the hotel. We also sincerely apologize for the inconsistencies in the housekeeping service. This does not reflect our usual standards, and your comments have been shared with our housekeeping team to help us improve. We hope to have the opportunity to welcome you again for a better experience. Kind regards, Ivan - Front Office & Reservation Manager

Customer review rating 2.0/5

Carina W. Business - Confirmed reviews ALL

Dear Carina, Thank you for taking the time to share your feedback with us. We are sorry to hear that certain aspects of your stay did not meet your expectations. We have reviewed your comments regarding the housekeeping service. We would like to clarify that your stay was for 5 nights. As part of our current housekeeping standards, a daily refresh service is provided by default, which includes emptying the bins and collecting towels left on the floor. A full room cleaning is scheduled after the third night, on the fourth day of the stay, unless the “Do Not Disturb” sign has been placed on the door. Of course, a full daily cleaning can also be arranged upon request at any time by contacting our team. We are sorry if this procedure was not clear or if it did not correspond to your expectations. We also sincerely apologize for the inconvenience caused by our housekeeping team entering the room without knocking. This does not reflect our usual standards, and we will remind our team of the importance of following the correct procedure at all times. Thank you again for your valuable feedback, which allows us to continuously improve our services. We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience. Kind regards, Ivan - Front Office & Reservation Manager

Customer review rating 4.0/5

Jacek M. Business - Confirmed reviews ALL

Dear Jacek, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed your stay overall and that you appreciated the service provided by our reception team. We also thank you for bringing the issue regarding the air conditioning in our restaurant during breakfast to our attention. We sincerely apologize for any discomfort caused and have shared your comment with the relevant team so that the situation can be reviewed and improved. We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, Ivan - Front Office & Reservation Manager

Other web-users rate our hotel

  • 540 reviews 8.7/10 Location
  • 691 reviews 7.4/10 Room
  • 674 reviews 8/10 Service
  • 15 reviews 7.1/10 WiFi
  • 283 reviews 8.3/10 Cleanliness
  • 213 reviews 8.4/10 Breakfast
  • 191 reviews 5.6/10 Food
  • 21 reviews 3.1/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Meyrin Hotels