Mercure Melbourne La Trobe Street 4 stars

Customer review rating (ALL Rating) 4.5/5 781 reviews

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Mercure Melbourne La Trobe Street - Image 1
Mercure Melbourne La Trobe Street - Image 2
Mercure Melbourne La Trobe Street - Image 3
Mercure Melbourne La Trobe Street - Image 4
492 La Trobe Street, 3003 WEST MELBOURNE, Australia

Description

Hotel extras

  • 4-star Melbourne hotel near Southern Cross Station

  • Minutes from Docklands shopping and Marvel Stadium events

  • A short stroll through Flagstaff Gardens to Queen Victoria Market

  • Spacious Melbourne accommodation for families

  • Restaurant & Bar showcasing local seasonal ingredients

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 2 Double Beds

Photo out of - Standard Room 2 Double Beds

Choose one of our larger hotel rooms in Melbourne CBD when you need two double beds for family holidays or trips with friends. Plan your Melbourne itinerary over Nespresso coffee in your room, where design features nod to the area s tinsmith heritage.

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • 4 pers. max
  • 23 m² / 247 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

Seeking an elevated experience in Melbourne? Admire city views from your spacious Superior Room, and feel the city s aura in the interior design that pays tribute to tinsmith heritage, nearby gardens and the vibrancy of Melbourne s arty laneways.

  • Views:

    City View

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

A gem among family hotels in Melbourne, your Superior Room offers two plush double beds where everyone can rest up before heading out to discover more of the city. Chromecast keeps everyone entertained, and Nespresso coffee helps you recharge.

  • Views:

    City View

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Melbourne is bold and beautiful, with peaceful gardens nestled between laneways filled with street art. Your stylish Executive room feature the same blend of calm and creativity. Nespresso coffee complements the city views.

  • Views:

    City View

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Your Accessible Standard Room features a king bed and a natural colour palette, helping you to feel at ease along with accessible amenities that provide convenience. Sip Nespresso as you plan your time in Melbourne, and relax with Chromecast at night.

Max. number of persons
2
Area
From 27 m² / 290 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Toilet with side and rear grab bars
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Suite

Junior Suite, 2 Queen Beds

Photo out of - Junior Suite, 2 Queen Beds

Visiting the Victorian capital as a family or group? Savour the city together in a generous Junior Suite with two queen beds. Nespresso, Chromecast and interiors inspired by city life await up to four guests in this exceptional Melbourne accommodation.

  • Views:

    City View

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Superior Suite, 1 King Bed

Photo out of - Superior Suite, 1 King Bed

Stunning city views and a freestanding bathtub from high floors define your stay in a Superior Suite. Pick out landmarks to explore, then head out to discover Docklands or CBD laneways filled with boutiques and urban art.

  • Views:

    City View

Max. number of persons
2
Area
From 59 m² / 635 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Melbourne La Trobe Street

492 La Trobe Street
3003 WEST MELBOURNE
Australia

GPS:-37.8122763, 144.9524356

Telephone
Fax +61 3 9022 8333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 195 rooms
  • 9 rooms for people with reduced mobility
  • 73 family rooms
  • 16 connecting rooms
  • 195 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet

Business

6 Meeting rooms

Well-being

Fitness Center

  • On site

Sports and leisure

Tennis Additional charge

  • Nearby

Skating rink Additional charge

  • Nearby

Jogging track

  • Nearby

Golf Additional charge

  • Nearby

Golf Additional charge

  • Nearby

Bike rack facilities

  • On site
  • On site
  • Indoor parking
  • Private
  • 8 parking spaces
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 33.96 € 55 AUD Per day

Accessibility

  • Accessible parking

FOUNDRY KITCHEN and BAR

Photo out of - FOUNDRY KITCHEN and BAR

La Trobe Street was once home to tinsmiths where creations were forged in fire using raw materials. Today, our chefs do the same with seasonal local ingredients. Savour hearty fare like schnitzels, steak and grilled fish on the terrace when it is warm.

Cooking style
International
Capacity
129
Accessibility
Accessible service
3003 West Melbourne, Australia
Menu PDF
Cocktail menu PDF
Opening hours
Monday
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Tuesday
  • -
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Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Exceptional View

Payment

  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Kosher menu
  • Vegetarian menu

La Trobe Street was once home to tinsmiths where creations were forged in fire using raw materials. Today, our chefs do the same with seasonal local ingredients. Savour hearty fare like schnitzels, steak and grilled fish on the terrace when it is warm.

Rendezvous in the bar of Foundry Kitchen and Bar for after-work drinks, aperitifs and crisp craft beers with light bites. Here, cocktail ingredients take hints from local life, and the wine selection celebrates Victoria wine regions like the Yarra Valley.

Our fitness room is open 24/7 to fit with your flow, whether you prefer morning workouts or an evening wind down. With cardio machines, free weights and functional training zones, you'll find everything you need to seamlessly keep up with your routine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  781 reviews

Customer review rating 3.0/5

Qian Z. Couples - Confirmed reviews ALL

Dear Qian Z., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed our location and found our service commendable. However, I regret to learn about the housekeeping-related concerns you encountered. Your observations regarding towel management and communication among the housekeeping staff are duly noted. We strive for organization and efficiency in our operations, and your input will be taken into consideration for future improvements. Additionally, I understand that the lack of certain amenities, such as slippers, may have impacted your experience. We value your comments and appreciate your understanding. Thank you for choosing Mercure Melbourne La Trobe Street. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 4.0/5

Nicole D. Couples - Confirmed reviews ALL

Dear Nicole D., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our central location and the elegant decor. Your praise for our staff, especially Kata and Maizie, will certainly be shared with them. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 4.5/5

Debra S. Couples - Confirmed reviews ALL

Dear Debra S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the dining experience at our restaurant. It is also pleasing to know that our team provided you with helpful and friendly service. Your comments will be shared with the staff to encourage continued excellence in service. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 3.0/5

David T. M. Couples - Confirmed reviews ALL

Dear David T. M., Thank you for taking the time to share your experience. We appreciate your loyalty as a gold member and apologize for the oversight regarding the water in your room. We also regret any inconvenience caused by the lift service limitations. Your feedback is valuable, and we will certainly consider it as we strive to enhance our guest experience. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 5.0/5

Wendy W. Business - Confirmed reviews ALL

Dear Wendy W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff made a positive impression and that you found your room to be clean and comfortable. Your feedback is greatly appreciated. Best wishes, Mercure Melbourne La Trobe Street

Dear Qian Z., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed our location and found our service commendable. However, I regret to learn about the housekeeping-related concerns you encountered. Your observations regarding towel management and communication among the housekeeping staff are duly noted. We strive for organization and efficiency in our operations, and your input will be taken into consideration for future improvements. Additionally, I understand that the lack of certain amenities, such as slippers, may have impacted your experience. We value your comments and appreciate your understanding. Thank you for choosing Mercure Melbourne La Trobe Street. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 4.0/5

Nicole D. Couples - Confirmed reviews ALL

We had a lovely stay and central to everything we wanted. The hotel is lovely and the decor is classy. Our stay was made even better with the wonderful staff in the Foundary restaurant and bar, namely Kata and Maizie.

Dear Nicole D., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our central location and the elegant decor. Your praise for our staff, especially Kata and Maizie, will certainly be shared with them. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 4.5/5

Debra S. Couples - Confirmed reviews ALL

Close to the spencer st station and plenty of eateries. Tram stop out the front of hotel. Food was tasty and the restaurant was a pleasant environment, with the bar having outside seating which was nice on a warm night. Bar and Reception Staff were all very nice and helpful.

Dear Debra S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the dining experience at our restaurant. It is also pleasing to know that our team provided you with helpful and friendly service. Your comments will be shared with the staff to encourage continued excellence in service. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 3.0/5

David T. M. Couples - Confirmed reviews ALL

Same as above

Dear David T. M., Thank you for taking the time to share your experience. We appreciate your loyalty as a gold member and apologize for the oversight regarding the water in your room. We also regret any inconvenience caused by the lift service limitations. Your feedback is valuable, and we will certainly consider it as we strive to enhance our guest experience. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 5.0/5

Wendy W. Business - Confirmed reviews ALL

The staff were very welcoming and knowledgeable on the city, the room was very clean. It was overall a very comfortable stay

Dear Wendy W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff made a positive impression and that you found your room to be clean and comfortable. Your feedback is greatly appreciated. Best wishes, Mercure Melbourne La Trobe Street

Customer review rating 5.0/5

Timothy K. Families - Confirmed reviews ALL

Used the Mercure for a stay when I had a work function but needed the family to stay with me. Package we had endured we had a car park, room and breakfast with ease and the staff are always so lovely.

Dear Timothy K., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you and your family enjoyed our amenities and found our staff to be welcoming. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 3.5/5

Linda S. Families - Confirmed reviews ALL

Overall is good. Stayed at so many Accor hotels, the service for this hotel could be improved. No pillow range for selection. The pillow is too soft, giving me headaches night. Front desk said no firmer ones, whatever in the room is all they have. Toilet seat was out of position. Basin tap is too short, it is hard not to get the whole area wet with this design.

Dear Linda S., Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your comments about the cleanliness of the room, and we understand that the room size and fixtures did not meet your expectations. We regret to learn that the selection and comfort of the pillows contributed to your discomfort, as well as the issues you encountered with the toilet seat and basin tap design. Your observations are valuable, and we will consider them for future improvements in our service and facilities. Thank you once again for your feedback. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 2.0/5

Jonathan T. Couples - Confirmed reviews ALL

Uncomfortable room and I was told to walk to the shop at 11pm to get water

Dear Jonathan T., Thank you for your feedback. I regret that your experience did not meet your expectations, particularly regarding the comfort of your room and the availability of amenities. Your comments will be taken into account as we continually strive to improve our services. Kind Regards, Mercure Melbourne La Trobe Street

Customer review rating 5.0/5

Melanie M. Friends - Confirmed reviews ALL

Had a very great experience beds were comfortable staff were always lovely and accommodating the shower pressure and heat was great

Dear Melanie M., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort provided by our beds. It is gratifying to know that our staff contributed positively to your experience. We look forward to welcoming you back. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 4.5/5

Stevie-cheree P. Families - Confirmed reviews ALL

Large twin/double beds. Lovely facilities. Friendly staff.conveniently located to shops, station and CBD. Perfect and so very affordable

Dear Stevie-Cheree P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our facilities, found our location convenient, and appreciated the service from our staff. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 4.5/5

Tony B. Families - Confirmed reviews ALL

We enjoyed the stay, even though car park was tight the staff booked a convenient park next to reception

Dear Tony B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our service and found our reception staff helpful. We strive to offer convenient solutions for our guests, including parking arrangements. Kind Regards, Mercure Melbourne La Trobe Street

Customer review rating 4.5/5

Kari P. Business - Confirmed reviews ALL

Good location within the free tram zone and walking distance to Southern Cross station, my stay was comfortable and enjoyable.

Dear Kari P., Thank you for your kind feedback regarding your recent stay at Mercure Melbourne La Trobe Street. We are delighted to hear that you found our location convenient and your stay comfortable. We look forward to welcoming you back in the future. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 5.0/5

Victoria P. Solo - Confirmed reviews ALL

Excellent. I would definitely return. My only concern was that when I was late II could not contact reception--there was an issue with the line. However, when I arrived, the gentleman on the front desk was lovely.

Dear Victoria P., Thank you for your positive feedback regarding your stay. We are pleased to hear that you appreciated our location, room quality, and staff service. We acknowledge your concern about the communication issue and will review this matter to enhance our guest experience. Kind Regards, Mercure Melbourne La Trobe Street

Customer review rating 2.5/5

Christopher L. Business - Confirmed reviews ALL

Decent enough booking and check in / check out. Quite disappointed with the dirty tiles floor that wasnt cleaned properly even after I brought it to the attention of the staff on the first morning. Dirty like white plaster dust.

Dear Christopher L., Thank you for your feedback regarding your recent stay. We sincerely apologize for the cleanliness issue you encountered with the floor. Please know that our housekeeping standards are typically high, and we will address your concerns to ensure a better experience for future guests. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 5.0/5

Lee J. T. Solo - Confirmed reviews ALL

Friendly staffs at counter and the room is well maintained. All basic amenities are provided and good water pressure in shower. Breakfast is sufficient with hot dishes and fruits.

Dear Lee J. T., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you appreciated our location, the friendliness of our staff, and the amenities provided in your room. Your comments on our breakfast offerings are also greatly appreciated. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 5.0/5

Liam G. Friends - Confirmed reviews ALL

Amazing room and service, breakfast is fantastic at the hotel. Easily accessible being just off the ''main road'' and very easy walking distance to Southern Cross Station

Dear Liam G., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, room quality, and breakfast offerings. Your kind words about our service are greatly valued. We look forward to welcoming you back in the future. Kind Regards, Mercure Melbourne La Trobe Street

Customer review rating 2.5/5

Tho K. Families - Confirmed reviews ALL

Convenient & strategic location, carpet not very well vacuumed

Dear Tho K., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and are sorry to hear that the cleanliness of your room did not meet your expectations. Your observations will be taken into consideration as we continually strive to enhance our guest experience. Kind Regards, Mercure Melbourne La Trobe Street

Customer review rating 4.5/5

Jason S. A. Business - Confirmed reviews ALL

I was travelling for work and was delighted at the accommodation. It was close to my office and Southern Cross Station and yet somehow beautiful and quiet. I had a courtyard room that was spectacular. A great drink at the bar, the hotel does a fabulous Negroni. Also well located to a dozen great North Melbourne restaurants.

Dear Jason S. A., Thank you for taking the time to share your positive experience at Mercure Melbourne La Trobe Street. We are thrilled to hear that you found our location convenient for your work travel and enjoyed the tranquility of our beautifully appointed rooms. It is also delightful to know that you appreciated our bar offerings and the nearby dining options in North Melbourne. Your kind words motivate us to continue delivering exceptional service to our guests. We look forward to welcoming you back on your next visit. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 1.5/5

Sophie W. Business - Confirmed reviews ALL

I usually have a great stay at this hotel however upon check out they charged me $8 for a tip I did not give and when I queried it they said they would refund me but have not yet. Am quite disappointed

Dear Sophie W., Thank you for sharing your feedback regarding your recent stay. I am sorry to hear about the misunderstanding regarding the charge you encountered at checkout. While we strive to ensure a seamless experience, I acknowledge your disappointment with the billing process and the delay in the refund. We value your loyalty and appreciate your understanding as we work to resolve this matter. Best regards, Mercure Melbourne La Trobe Street

Customer review rating 5.0/5

Georgia F. Friends - Confirmed reviews ALL

Amazing hotel in the most perfect location. The staff were friendly and helpful.

Dear Georgia F., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our prime location and found our staff to be friendly and helpful. Your satisfaction is our priority. Kind Regards, Mercure Melbourne La Trobe Street

Other web-users rate our hotel

  • 425 reviews 9.7/10 Location
  • 536 reviews 7.9/10 Room
  • 474 reviews 8.2/10 Service
  • 231 reviews 7.4/10 Cleanliness
  • 214 reviews 9.7/10 Vibe
  • 139 reviews 8/10 Amenities
  • 136 reviews 7.4/10 Breakfast
  • 52 reviews 7.8/10 Bar

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