Mama Shelter Toulouse 4 stars

Customer review rating (ALL Rating) 4.5/5 2,597 reviews

Mama Shelter Toulouse - Image 1
Mama Shelter Toulouse - Image 2
Mama Shelter Toulouse - Image 3
Mama Shelter Toulouse - Image 4

Description

Hotel extras

  • Private, 42-seat movie theater

  • Rooftop and Argentinian grill

  • Colorful, cheerful design in the lobby, restaurant and rooms

  • 4 studios (conference rooms) available

  • Located in the heart of Toulouse on Boulevard Lazare Carnot

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 TOULOUSE
France

GPS:43.605414, 1.449934

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Mama Restaurant Toulouse

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,597 reviews

Customer review rating 5.0/5

Maja B. Couples - Confirmed reviews ALL

The hotel was well located, right in the center of the city. And despite that, the room still managed to be quiet at night. The bed was also really comfortable, and the whole room was really well decorated. The mood in the bar at night was pretty fun, and the staff always smiling and nice to talk to. The prices are also really fair given the quality of the stay. Thank you !

Hello Maja 😊 Mama thanks you for your feedback and hopes to see you again very soon at our beautiful Mama in Toulouse ! Mama ❤ You! Nolwenn - Front Office Supervisor

Customer review rating 4.5/5

Carole B. Business - Confirmed reviews ALL

Warm welcome , staff very friendly

Hello Carole, 😊 La Mama vous remercie pour votre joli retour et espère vous revoir très vite dans notre beau Mama toulousain ! Je suis navrée de lire que certains points n'étaient pas à la hauteur de vos attentes notamment le ménage de la chambre. Nous avons bien tout noté afin de faire remonter à la direction afin de pouvoir s'améliorer. Mama ❤ You ! Nolwenn - Superviseuse de Réception

Customer review rating 4.5/5

Annabelle D. Business - Confirmed reviews ALL

1st but not the last :)

Hello Annabelle😊 Woooow, thank you so much for this amazing feedback! Comfortable, well located, good food and nice staff? You’re making Mama blush! 🥰 We’re so happy your first stay was a success… and even happier to hear it won’t be the last 😉 Mama can’t wait to welcome you back for round two! Big hugs from the whole team 💕 Mama ❤️Annabelle Amber - Receptionnist

Customer review rating 4.5/5

Julia S. Business - Confirmed reviews ALL

everyone is super friendly. The food is very good restocking at breakfkast buffet was a little slow

Hello Julia! Thanks a lot for your feedback 😊 We’re happy to hear you had a good stay, and we hope to welcome you back soon! Mama <3 Julia Emma Receptionist

Customer review rating 3.0/5

Stephan T. Business - Confirmed reviews ALL

The reception staff was very helpful with a local recommendation for croques. However, the squeaking hotel entrance door was clearly audible in Room 203 and should be fixed. Breakfast service also needs improvement: bowls were missing both days, and fruit and yogurt were not automatically replenished by 9:00 AM.

Hello Stephan, Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that our reception team was helpful and that you appreciated the local recommendation for croques — we will be sure to pass on your kind words to the team. At the same time, we sincerely apologize for the inconvenience you experienced during your stay. Please accept our apologies for the noise caused by the entrance door near Room 203. This issue has been reported to our technical team so it can be addressed as soon as possible. We are also sorry to learn that the breakfast service did not meet your expectations. Your comments regarding the missing bowls and the lack of replenishment of fruit and yogurt have been shared with our food & beverage team to ensure better consistency and attentiveness in the future. Your feedback is invaluable in helping us improve our services, and we truly hope to have the opportunity to welcome you back and provide you with a smoother and more enjoyable experience next time. Mama ❤ You! Nolwenn - Front Desk Supervisor

Other web-users rate our hotel

  • 711 reviews 9/10 Location
  • 1,145 reviews 7/10 Room
  • 1,619 reviews 8.7/10 Service
  • 9 reviews 3.2/10 WiFi
  • 711 reviews 9.4/10 Vibe
  • 704 reviews 7.6/10 Food
  • 625 reviews 6.5/10 Comfort
  • 593 reviews 8.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Toulouse