Mercure Tangerang BSD City 4 stars

Customer review rating (ALL Rating) 4.6/5 934 reviews

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Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 TANGERANG, Indonesia

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Mercure Tangerang BSD City

Hotel for travellers looking for local and authentic experiences

Mercure Tangerang BSD City is surrounded by popular attractions in BSD City such as AEON Mall, the Indonesia Convention Exhibition, Green Office Park, and The Breeze. Experience the ease and accessibility of our hotel, set near the main road and toll gate of Serbaraja which offers a range of facilities to cater to leisure and business travelers. The hotel is known for its family-friendly atmosphere, offering a playground in the garden and a range of engaging activities for children.

BSD City is a fast growing neighborhood, so we would like to offer a limitless lifestyle in the independent city of BSD, by prioritizing safety and comfort as our commitment.

Whisnu Wijaya, Hotel Management

Hotel extras

1.6 Km to ICE - Indonesia Convention Exhibition
Strategically located beside the AEON Mall BSD
Nearby Green Office Park BSD City
6 mins drive to The Breeze BSD, where you can satisfy your food cravings
Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

Room

Superior Room with 1 double bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Superior Room with Twin Beds

3 pers. max
31 m² / 333 sq ft

Views: City View

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Room

Privilege Room with Double Bed

3 pers. max
31 m² / 333 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Junior Suite room with 1 Double bed

3 pers. max
47 m² / 505 sq ft

Bedding 1 x Double bed(s)
Views: City View
Most of the accommodation: Corner Room

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Penthouse

Penthouse Room with 1 Double Bed

4 pers. max

Bedding 1 x Double bed(s)
Views: City View

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Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 TANGERANG
Indonesia

GPS:-6.302602, 106.645256

+62 21 50898440

Railway station
Highway exit

JAKARTA - SERPONG TOLL ROAD

Highway exit

Access: 40 m / 2.48 mi 39 min drive

Taxi

0.02 € 400 IDR
Limousine

0.04 € 900 IDR
Shuttle

Additional charge

Shuttle on call

Details

Highway

CISAUK

Railway station

Access: 2.5 km / 1.55 mi 10 min drive

Taxi

0.01 € 300 IDR
Limousine

0.02 € 500 IDR
Shuttle

Additional charge

Shuttle on call

Details

Public Transport

TOL BALARAJA

Highway exit

BSD Xtreme Park

Tourist attraction

Branchsto BSD

Other attractions

Ocean Park BSD

Tourist attraction

Jaletreng Riverpark

River

Scientia Square Park

Park

Jasmine Park

Park

Botanic Garden

Park

AEON MALL

Shopping centre/mall

Access: 50 m / 50 mi 2 min walk

Teras Kota

Shopping centre/mall

QBIG BSD CITY

Shopping centre/mall

Kitchen Yard

Restaurant and cafe district

Pasar Modern Intermoda

Shopping centre/mall

ITC BSD

Shopping centre/mall

The Breeze BSD City

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 147 m² / 1582 sq ft
Maximum seats capacity: 136
Maximum capacity for banquets: 65

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 934 reviews

Reny J. Business - 7/1/2026 Confirmed reviews ALL

Dear Ms. Reny J., Thank you for taking the time to share your feedback following your stay at Mercure Tangerang BSD City. We are pleased to know that you found our hotel well located and clean, and that the surrounding area provided convenient access to dining options. Your comments are truly appreciated as they help us understand our guests’ experience better. We value your feedback and will continue striving to deliver a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back to Mercure Tangerang BSD City in the near future. Regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Aries W. Business - 7/1/2026 Confirmed reviews ALL

Dear Mr. Aries W., Thank you for taking the time to share your detailed feedback following your stay at Mercure Tangerang BSD City. We are delighted to know that you enjoyed our strategic location, spacious and comfortable room, as well as our breakfast and dinner offerings. It is also great to hear that your arrival, cleanliness, and check-out experiences met your expectations. At the same time, we sincerely apologize for the inconvenience you experienced with the in-room WiFi connection. Please be assured that your feedback has been shared with our IT team for immediate review and improvement, as reliable connectivity is an important part of our guests’ comfort, especially for business travelers. Your comments are very valuable to us as they help us identify areas for improvement and enhance our overall guest experience. We truly appreciate your support and understanding. We look forward to welcoming you back to Mercure Tangerang BSD City for an even better stay in the future. Regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Sze N. S. Business - 7/1/2026 Confirmed reviews ALL

Dear Ms. Sze N. S., Thank you for taking the time to share your feedback following your stay at Mercure Tangerang BSD City. We are pleased to know that you appreciated our strategic location, proximity to shopping malls and ICE BSD, as well as our breakfast selection. It is also good to hear that you found the room clean and were pleasantly surprised by our pickleball court facility. At the same time, we sincerely appreciate your constructive comments regarding in-room facilities, bottled water provision, and gym size. Please be assured that your feedback has been shared with the relevant teams for further review and improvement, as we continuously strive to enhance our guests’ comfort and experience. Your input is very valuable to us and helps us improve our services for future stays. We truly appreciate your support and hope to have the opportunity to welcome you back for a better experience. Regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Sara P. S. Families - 6/29/2026 Confirmed reviews ALL

I stayed for 2 nights here with my son and niece. The hotel is very kids friendly. They have some great stuff for kids to play, the facilities are really great. I like the swimming pool area which it was indoor but covered with the glass roof which not too hot to swim there. Also, there is a Padel court if you want to play with your friends. The breakfast is incredibly good! The staff were sooo kind. And the room is quite big and clean! The kiddos and I are so happy stayed there for 2 nights! Thank you!

Dear Ms. Sara P. S., Thank you for taking the time to share your wonderful feedback following your stay at Mercure Tangerang BSD City. We are delighted to know that you and your family had an enjoyable two-night stay with us. It is especially pleasing to hear that you appreciated our family-friendly facilities, including the kids’ play area, indoor swimming pool with glass roof, and the padel court. We are also glad that you enjoyed our breakfast selection, spacious and clean room, and the warm hospitality provided by our team. Creating a comfortable and enjoyable experience for families is always our priority, and your kind words truly mean a lot to us. Your feedback serves as great motivation for our team to continue delivering exceptional service and memorable stays for all our guests. We look forward to welcoming you and your family back for another wonderful stay at Mercure Tangerang BSD City. Regards, Dita Oktantia Front Office Manager Mercure Tangerang BSD City

Adiva A. Solo - 6/27/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

392 reviews 9.5/10 Location
936 reviews 9/10 Room
1,275 reviews 9.5/10 Service
7 reviews 9/10 WiFi
878 reviews 9.3/10 Food
535 reviews 9/10 Breakfast
517 reviews 9.4/10 Cleanliness
378 reviews 8.6/10 Amenities

50 reviews 9.3/10 Location
95 reviews 9/10 Room
111 reviews 9.7/10 Service
53 reviews 9.2/10 Cleanliness
42 reviews 8.7/10 Breakfast
23 reviews 9.4/10 Vibe
9 reviews 5.4/10 Pool
8 reviews 3.6/10 Wellness Area

69 reviews 9.7/10 Location
88 reviews 7.5/10 Room
109 reviews 9.3/10 Service
35 reviews 8.4/10 Cleanliness
32 reviews 8.2/10 Breakfast
28 reviews 9.3/10 Vibe
8 reviews 3.9/10 Wellness Area

26 reviews 9.6/10 Location
54 reviews 8.9/10 Room
44 reviews 9.6/10 Service
29 reviews 9.2/10 Cleanliness
22 reviews 8.5/10 Breakfast
8 reviews 9.4/10 Vibe

26 reviews 9.6/10 Location
27 reviews 8.8/10 Room
29 reviews 9.6/10 Service
17 reviews 9.4/10 Cleanliness
10 reviews 9.4/10 Vibe
9 reviews 8.5/10 Breakfast
6 reviews 9.2/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

Mercure Tangerang BSD City is located at Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 Tangerang, Indonesia. We are situated near AEON Mall, the Indonesia Convention Exhibition, and Green Office Park. The hotel is 2.5 km from Cisauk railway station and offers taxi, limousine, and shuttle services for an additional fee.

AEON Mall: 2 min walk
Cisauk railway station: 10 min drive
ICE - Indonesia Convention Exhibition: 1.6 km

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Tangerang BSD City, check-in is from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Tangerang BSD City regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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