Mercure Tangerang BSD City 4 stars

Customer review rating (ALL Rating) 4.6/5 897 reviews

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Mercure Tangerang BSD City - Image 1
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Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 TANGERANG, Indonesia

Description

Hotel extras

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 TANGERANG
Indonesia

GPS:-6.302602, 106.645256

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  897 reviews

Customer review rating 5.0/5

Chong G. S. Business - Confirmed reviews ALL

Front desk very polite and wonderful breakfast

Dear Mr. Chong G. S. Warm Greetings from Mercure Tangerang BSD City. Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to know that you appreciated the courteous service provided by our Front Office team and enjoyed our breakfast offerings. Creating a welcoming experience and serving quality food are among our top priorities, and we are pleased that these aspects contributed positively to your stay. Thank you once again for your kind feedback and support. We look forward to welcoming you back to Mercure Tangerang BSD City for another enjoyable stay in the near future. Warm Regards, Dita Oktantia Front Office Manager

Customer review rating 4.5/5

Tejo H. N. Families - Confirmed reviews ALL

great location, friendly staff, free parking, good breakfast, will come back.

Dear Mr. Tejo H. N., Warm Greetings from Mercure Tangerang BSD City. Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to know that you enjoyed our strategic location, friendly service, complimentary parking, and breakfast offerings. It is always rewarding to hear that these aspects contributed positively to your overall experience. Your kind words mean a great deal to us, and we are especially pleased to know that you plan to return. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the near future. Warm Regards, Dita Oktantia Front Office Manager

Customer review rating 4.0/5

I G. A. K. S. Business - Confirmed reviews ALL

I have problem with TV channel that couldn't see

Dear Mr. I G. A. K. S. Warm Greetings from Mercure Tangerang BSD City. Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you chose to stay at our hotel. However, we sincerely apologize for the inconvenience you experienced with the television channels during your stay. We understand how important in-room entertainment is to our guests' comfort and satisfaction. Please rest assured that your feedback has been shared with our Engineering team for further review and improvement to prevent similar issues in the future. Thank you for bringing this matter to our attention. We truly value your feedback and hope to have the opportunity to welcome you back for a more seamless experience in the future. Warm Regards, Dita Oktantia Front Office Manager

Customer review rating 4.5/5

Dean B. Business - Confirmed reviews ALL

I have stayed multiple times for business over the last 2 years

Dear Mr. Dean B., Warm Greetings from Mercure Tangerang BSD City. Thank you for taking the time to share your feedback and for your continued trust in choosing Mercure Tangerang BSD City during your business trips over the past two years. We are delighted to know that we have consistently provided you with a positive experience throughout your stays. Your loyalty and continued support mean a great deal to us, and it is always rewarding to know that our services and facilities continue to meet your expectations. Thank you once again for your kind feedback. We look forward to welcoming you back and ensuring another comfortable and enjoyable stay in the near future. Warm Regards, Rajcenda Syavira Guest Experience Executive

Customer review rating 4.0/5

Aria P. M. Families - Confirmed reviews ALL

Upgraded. Well location. Good breakfast. Good padel court. But not informed before that pool was closed or under repair.

Dear Mr. Aria P. M., Warm Greetings from Mercure Tangerang BSD City. Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you enjoyed your room upgrade, our convenient location, breakfast offerings, and the padel court facilities. It is always rewarding to receive positive feedback about the experiences we strive to provide for our guests. At the same time, we sincerely apologize for the inconvenience caused by the swimming pool closure and for the lack of prior communication regarding the maintenance work. We understand how disappointing this may have been, and your feedback has been shared with the relevant team to improve our communication and guest experience moving forward. Thank you once again for your valuable feedback. We truly appreciate your understanding and look forward to welcoming you back for an even better stay in the future. Warm Regards, Rajcenda Syavira Guest Experience Executive

Other web-users rate our hotel

  • 391 reviews 9.5/10 Location
  • 943 reviews 9/10 Room
  • 1,232 reviews 9.5/10 Service
  • 7 reviews 9.3/10 WiFi
  • 852 reviews 9.1/10 Food
  • 528 reviews 8.8/10 Breakfast
  • 518 reviews 9.2/10 Cleanliness
  • 270 reviews 9.5/10 Vibe

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