Mercure Portsea 4 stars

Customer review rating (ALL Rating) 4.4/5 537 reviews

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Description

Hotel extras

Mercure Portsea is integrated within the golf club & function complex. Catering for leisure, corporate events, & weddings; breakfast & lunch is available for hotel guests, please enquire regarding dinner.

Our accommodation(s)

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Hotel location

Mercure Portsea

46 London Bridge Road
3944 PORTSEA
Australia

GPS:-38.32451770710441, 144.70372945590697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

SPIKE BAR

Non contractual photo

Enjoy a meal in the Bar which has spectacular views over Portsea Golf Club & Port Phillip Bay. Open for Breakfast & Lunch daily : 0700 -1000 and 1100-1500

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  537 reviews

Customer review rating 3.0/5

Diana S. Families - Confirmed reviews ALL

Air conditioning noisy Poor breakfast

Dear Diana, Thank you for taking the time to tell us about your stay at the Mercure Portsea. I am sorry that your experience did not meet your expectations on this occasion. Please be assured we take the appropriate measures to address the concerns raised. The air conditioning units have been examined by qualified technician; the outdoor courtyard areas have also been inspected and spot cleaned following your comments. Please note staff are available on-site during business hours and can be contacted after hours using the phone within each room. Any requests for assistance are actioned by our friendly and professional team members. Diana, we appreciate your sharing your concerns. It is our hope that you will visit us again in the future. Sincerely, Rebecca Hotel Operations

Customer review rating 4.0/5

Darrell K. Friends - Confirmed reviews ALL

The only criticism is the breakfast Only one cereal provided Guests had to ask for materials most mornings No plates No Sauce Jugs of water Orange juice Scrambled eggs not cooked well, sloppy. Bain Marie headed with hot water didn’t stay warm for long. Preparation not up to standard Attention to detail When guests arrive at 7 to 8am everything should be in place and ready to go We have been coming here for many years and every year it’s the same thing Not sure who is responsible but it definitely needs improvement Staff were very helpful and courteous You have a very special place and we enjoy Coming down every year I hope this helps you out Cheers 🥂🍻 See you in 2027

Customer review rating 4.5/5

Kenn W. Couples - Confirmed reviews ALL

Staff excellent. The room was good however being located next to the area where golf carts enter and leave as well as pressure hosed meant for early rises!

Customer review rating 4.5/5

Tony J. Friends - Confirmed reviews ALL

4 rooms, 4 couples getting together as we do each year. Understanding, knowledgable and respectful reception staff.

Customer review rating 4.0/5

Peter L. Couples - Confirmed reviews ALL

Comfortable stay. Restaurant food ordinary

Other web-users rate our hotel

  • 176 reviews 8.8/10 Location
  • 436 reviews 7.9/10 Room
  • 330 reviews 8.4/10 Service
  • 163 reviews 7.2/10 Cleanliness
  • 102 reviews 6.5/10 Breakfast
  • 7 reviews 2.7/10 Pool
  • 7 reviews 1.9/10 Wellness Area

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