Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,388 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,388 reviews

Customer review rating 4.5/5

Darren J. W. Solo - Confirmed reviews ALL

Great location and great food

Customer review rating 5.0/5

Sadia S. A. Solo - Confirmed reviews ALL

Staff were excellent

Customer review rating 4.5/5

Robert R. Couples - Confirmed reviews ALL

Great location, breakfast awesome. Pool access rooms great.

Dear Robert R., Thank you very much for your kind review regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location, breakfast, and the convenience of our pool access rooms. We look forward to welcoming you back to Grand Mercure Phuket Patong. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 5.0/5

Bree R. B. Couples - Confirmed reviews ALL

Staff amazing

Dear Bree R. B., Thank you very much for your kind words regarding our amazing staff. We take great pride in providing exceptional service to our guests, and it is rewarding to hear that our efforts have made a positive impact during your stay. We look forward to welcoming you back in a near future. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Customer review rating 4.5/5

Craig A. L. Friends - Confirmed reviews ALL

A couple of minor issues were , The 2 pillows were too high for me and 1 pillow was too low . The bed was too firm . The bacon at breakfast was cooked to dry but not crispy . All three issues are my personal thoughts , overall my stay was great , the staff are fantastic and I would certainly stay there again.

Dear Craig A. L., Thank you for sharing your constructive feedback with us. We’re delighted to hear that you had a great stay and that our team made a positive impression. We appreciate your comments regarding the pillows, bed firmness, and breakfast bacon. Your preferences are important to us, and we will share your feedback with our team to see how we can improve the overall comfort and dining experience. Thank you once again for your kind words. We truly look forward to welcoming you back for another enjoyable stay. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Other web-users rate our hotel

  • 901 reviews 9.3/10 Location
  • 1,110 reviews 6.3/10 Room
  • 1,429 reviews 8.8/10 Service
  • 16 reviews 8.4/10 WiFi
  • 635 reviews 9.4/10 Breakfast
  • 512 reviews 5.3/10 Comfort
  • 503 reviews 6.5/10 Cleanliness

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