Novotel Jakarta Gajah Mada 4 stars

Customer review rating (ALL Rating) 4.2/5 576 reviews

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Jl Gajah Mada No 188, Jakarta Barat, 11120 JAKARTA, Indonesia

Description

Hotel extras

  • 15 minutes away to Central Business District

  • Convenient access to shopping, dining, and cultural attractions.

  • A 30-minute drive to Soekarno-Hatta International Airport

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Kemayoran, Ancol

  • 12 minutes away to very popular Mangga Dua Shopping Center

Our accommodation(s)

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Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188, Jakarta Barat
11120 JAKARTA
Indonesia

GPS:-6.147345, 106.815573

Telephone
Fax +62 21 29365555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

The Square Restaurant

Delight your palate at Novotel Jakarta Gajah Mada with contemporary Indonesian and international cuisine. Enjoy inventive, balanced dishes at Square Restaurant or in the comfort of your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  576 reviews

TripAdvisor Rating  4.7/5  3,843 reviews

Reasonable, comfort, clean, good staff, december stay

TripAdvisor rating 5.0/5

Ayuna f TripAdvisor review

The beds were comfortable, the staff very friendly, nice and clean rooms, breakfast was very good including eggs, small sausages, juices, coffee, tea, waffle maker and more. Excellent location. Did culinary exploration with the family, saw the Candranaya and Kota Tua. On December and near to the Christmas stay was perfect not so crowded. Windy and couple days of raining. Reasonably priced. Very Recommended. We definitely will come again 👍👍👍

Kepada Bapak/Ibu ayunaf2025 yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Jakarta Gajah Mada. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

Customer review rating 4.5/5

Aun C. H. Business - Confirmed reviews ALL

The location is good with nearby convenient store, starbuck, and just opposite of Hardware Mall. But will be better if the towel can be changed to new one as current towel are very old with odd smell.

Dear Mr. Aun C. H., Thank you for taking the time to share your feedback. We are glad to hear that you appreciated our convenient location near stores, Starbucks, and Hardware Mall. We sincerely apologize for the condition of the towels during your stay. Your comments are valuable, and we will review our linen replacement and maintenance procedures to ensure that all towels meet our high standards of cleanliness and freshness. We hope to have the opportunity to welcome you back and provide an improved experience on your next visit. Warm regards, Management Team

Love it

TripAdvisor rating 5.0/5

Berta L TripAdvisor review

We really liked the hotel; the location is excellent. Eileen took great care of us and made our stay even better. If we come back, we will definitely stay at this hotel again.

Dear Valued Guest, Thank you very much for sharing your wonderful feedback. We are delighted to know that you enjoyed our hotel, especially our excellent location. Your kind words regarding Eileen are truly appreciated, and we will be sure to share your compliments with her as encouragement and recognition of her dedication. It is a pleasure to learn that you would choose to stay with us again on your next visit. We look forward to welcoming you back and ensuring another memorable experience. Warm regards, Management Team

Customer review rating 5.0/5

F. F. Families - Confirmed reviews ALL

I stayed with family at the Novotel Jakarta Gajah Mada, my second time at this Hotel. I'd decided on making a reservation there through Accor Website with a convenient location. The Hotel consists of restaurant, bar, swimming pool and Candranaya cultural heritage nearby, it's very unfortunate the parking area is a little bit narrow. Our room there was actually a large suite - I believe some are sold out for other guest or elite member. The cleanliness is superb, The A/C worked very well, and the wi-fi was excellent. Check-in was friendly and quick, everything was clean and well-maintained, and the bed was very comfortable. I was very happy with my stay at Novotel Jakarta Gajah Mada and will look to stay there again the next time I visit.

Dear Mr. F., Thank you very much for sharing your detailed and wonderful feedback. We are delighted to hear that your second stay with your family at Novotel Jakarta Gajah Mada was enjoyable and comfortable. It is great to know that you appreciated our convenient location, superb cleanliness, well-functioning A/C, excellent Wi-Fi, and the comfort of your suite. We are also pleased that our check-in process was friendly and efficient, and that our facilities, including the restaurant, bar, and swimming pool, contributed positively to your stay. We appreciate your note regarding the parking area and will continue to explore ways to improve convenience for our guests. Your loyalty and kind words mean a lot to us, and we look forward to welcoming you back on your next visit. Warm regards, Management Team

Staycation

TripAdvisor rating 5.0/5

Nv260289 TripAdvisor review

Don’t pass by on this hotel for a Jakarta Barat visit Modern hotel in a quiet safe location in Jakarta Barat a short walk from the Kota Tua. An amazing room so spacious roomy. Excellent wi-fi, cold A/C, well maintained room cleaning, good hot water and very quiet rooms. This hotel made my stay in Jakarta Barat and don’t let the location put you off as everything is so accessible very easy. The breakfast is a friendly modern area, very delicious and many variety of Asian. The staff are very helpful and friendly and worked hard at breakfast time to. The breakfast was very good and plenty full and tasty. Will be back here again soon. Don’t miss out on this great holiday and avoid using car as the parking space will be crowded on the public holiday since it's narrowed

Dear Valued Guest, Thank you very much for taking the time to share such a detailed and wonderful review of your stay with us. We are truly delighted to know that you enjoyed our hotel, from the spacious and comfortable room, reliable Wi-Fi, cold air conditioning, and quiet atmosphere, to the cleanliness and well-maintained facilities. It is also a pleasure to read your positive comments about our breakfast, including the variety of Asian selections and the friendly atmosphere. Your kind recognition of our team’s helpfulness and dedication, especially during breakfast service, is greatly appreciated and will certainly be shared with them. We are glad that our location in Jakarta Barat, close to Kota Tua and easily accessible, contributed positively to your stay. Thank you as well for your helpful note regarding parking during public holidays, which we truly appreciate. Your recommendation means a great deal to us, and we look forward to welcoming you back again very soon for another memorable stay. Warm regards, Management Team

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.