ibis Singapore on Bencoolen 4 stars

Customer review rating (ALL Rating) 4.4/5 3,310 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

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Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,310 reviews

Customer review rating 4.5/5

Rishi M. G. Couples - Confirmed reviews ALL

Comfortable stay

Customer review rating 1.5/5

Rahul K. Families - Confirmed reviews ALL

Restaurant- fully arrogant team, not even a Single person posses basic hospitality skills. When you ask something, no one is willing to help. Front office manager Tom - Full of attitude, no clue at all how to talk to the Platinum guests.

Customer review rating 5.0/5

Albert M. L. Families - Confirmed reviews ALL

Clean and comfortable

Customer review rating 5.0/5

Arun G. Families - Confirmed reviews ALL

The hotel provided all needed amenities and all major places are easily accessible from near by metro station.

Dear Arun G., Thank you for your positive feedback regarding our location and amenities. We are pleased to hear that you found our hotel conveniently situated and accessible. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best Regards, Jaber Salehi Executive Assistant Manager ibis Singapore on Bencoolen

Customer review rating 3.0/5

Poh H. Y. Families - Confirmed reviews ALL

Only 2 elevators are working due to renovation, causing waiting time to be very long. Water station is too far from my room at level 6. Very inconvenient for elderly. Lobby was rundown and lightning was too dim. Room was ok, but the toilet is lacking in hooks for hanging. Housekeeping team was very courteous and helpful. Breakfast buffet was good.

Dear Poh H. Y., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience caused by the limited elevator access due to ongoing renovations, as well as the distance to the water station. Your comments about the lobby's condition and the room's amenities have been noted for our consideration. I am pleased to hear that you found our housekeeping team courteous and that you enjoyed the breakfast buffet. Your insights are invaluable as we strive to enhance our guest experience. Warm regards, Bernette Loh Executive Secretary

Other web-users rate our hotel

  • 2,419 reviews 9.7/10 Location
  • 2,289 reviews 7.3/10 Room
  • 1,873 reviews 8.3/10 Service
  • 45 reviews 8.5/10 WiFi
  • 1,093 reviews 9.1/10 Cleanliness
  • 739 reviews 8.3/10 Breakfast
  • 379 reviews 7.6/10 Vibe
  • 28 reviews 1.4/10 Pool

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