ibis Singapore on Bencoolen 4 stars

Customer review rating (ALL Rating) 4.4/5 3,445 reviews

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170 Bencoolen Street, 189657 SINGAPORE, Singapore

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ibis Singapore on Bencoolen

Vibrant economy hotel, open to everyone

Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel in the heart of Bugis. Ideal for business and leisure travellers, our 534-room hotel offers refurbished rooms, modern comfort, and excellent connectivity. With four MRT stations-Bencoolen, Bugis, Rochor, and Bras Basah-nearby, enjoy easy access to Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, a direct MRT link from Bugis connects you to Singapore Changi Airport. Enjoy a refreshed stay in a prime location.

Unwind in cosy, refurbished rooms with our signature Sweet Bed by ibis, high-speed Wi-Fi, and eco-friendly amenities. Enjoy an international breakfast buffet, and on-site services (restaurant and bar, Grab & Go, gym), ensuring a comfortable stay for solo This 4-star hotel is just an 8-minute walk from Bugis MRT, offering a direct link to Changi Airport. Shop at Orchard Road, Bugis, or Marina Bay Sands, or explore cultural gems like the National Gallery and nearby hawker centers for local flavours.

Located in Singapore's vibrant cultural, business, and shopping hub, ibis Singapore on Bencoolen offers easy access to Bugis, Haji Lane, Little India, Chinatown, Raffles Place and Orchard Road-just a short walk or MRT ride away.

"Welcome to ibis Singapore on Bencoolen, your home away from home. My dedicated team and I are here to serve you from the heart and create great memories on your stay. I look forward to welcoming you soon! "

David Lane, Hotel Management

Hotel extras

Located in the heart of Singapore's arts & cultural, business and shopping district
Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station
High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym
Indulge in the international all-you-can-eat breakfast buffet at TASTE
Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

Room

Superior Room with Queen Bed

3 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Superior Twin Bed Room

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)

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Room

Superior Room with King Bed

3 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Deluxe Room with Queen Bed

3 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Deluxe Twin Bed Room

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Deluxe Room with King Bed

3 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Triple Room

3 pers. max
18 m² / 193 sq ft

Bedding 3 x Single bed(s)

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Room

Superior Family Room

4 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)
Views: City View

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Room

Superior Single Room

1 pers. max
18 m² / 193 sq ft

Bedding 1 x Single bed(s)
Views: City View
Accessible room

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Room

Superior Single Room

1 pers. max
18 m² / 193 sq ft

Bedding 1 x Single bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

+65 6593 2888

+65 6593 2889

BUGIS MRT STATION

Railway station

Access: 100 m / 0.06 mi 5 min walk / 2 min drive

FILMGARDE CINEPLEX

Cinema district

Access: 100 m / 0.06 mi 5 min walk

BUGIS CINEPLEX

Cinema district

Access: 100 m / 0.06 mi 5 min walk

Temple of Mercy

Tourist attraction

Access: 100 m / 0.06 mi 1 min walk

HINDU TEMPLE

Tourist attraction

Access: 100 m / 0.06 mi 1 min walk

BUGIS JUNCTION

Entertainment centre

Access: 200 m / 0.12 mi 5 min walk / 3 min drive

LITTLE INDIA

Tourist attraction

Access: 1 km / 0.62 mi 7 min walk / 5 min drive

FORT CANNING PARK

Tourist attraction

Access: 1.3 km / 0.81 mi 15 min walk / 5 min drive

ORCHARD ROAD

Tourist attraction

Access: 1.4 km / 0.87 mi 10 min drive

SINGAPORE ART MUSEUM

Museums

Access: 1.5 km / 0.93 mi 10 min walk / 5 min drive

RAFFLES HOTEL

Tourist attraction

Access: 1.5 km / 0.93 mi 10 min walk

ESPLANADE

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 5 min drive

FORT CANNING PARK

Tourist attraction

Access: 2 km / 1.24 mi 10 min walk / 5 min drive

SINGAPORE MERLION

Tourist attraction

Access: 2 km / 1.24 mi 15 min drive

NATIONAL MUSEUM

Museums

Access: 2 km / 1.24 mi 5 min walk / 1 min drive

CHINATOWN

Tourist attraction

Access: 2.3 km / 1.43 mi 7 min drive

SUNTEC CITY

Entertainment centre

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

ESPLANADE

Opera/symphony/concert hall

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

SENTOSA

Tourist attraction

Access: 12.8 km / 7.95 mi 40 min drive

UNIVERSAL STUDIOS

Tourist attraction

Access: 12.8 km / 7.95 mi 40 min drive

BUKIT TIMAH RESERVE

Tourist attraction

Access: 13 km / 8.08 mi 20 min drive

SINGAPORE ZOO

Tourist attraction

Access: 20 km / 12.43 mi 40 min drive

SINGAPORE ZOO

Zoo

Access: 20 km / 12.43 mi 30 min drive

JURONG BIRD PARK

Zoo

Access: 35 km / 21.75 mi 25 min drive

BUGIS JUNCTION

Restaurant and cafe district

Access: 200 m / 0.12 mi 5 min walk / 3 min drive

BUGIS JUNCTION

Shopping centre/mall

Access: 200 m / 0.12 mi 5 min walk / 3 min drive

BUGIS+

Shopping centre/mall

Access: 200 m / 0.12 mi 5 min walk

PARCO BUGIS JUNCTION

Shopping centre/mall

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

MUSTAFA CENTER

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk

ORCHARD ROAD

Shopping centre/mall

Access: 1.5 km / 0.93 mi 12 min walk / 7 min drive

Orchard Road

Shopping district

Access: 1.5 km / 0.93 mi 12 min walk / 7 min drive

MARINA BAY SANDS

Shopping centre/mall

Access: 2.7 km / 1.68 mi 10 min drive

Suntec City

Shopping district

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

SUNTEC CITY

Shopping centre/mall

Access: 3 km / 1.86 mi 10 min drive

ORCHARD ROAD

Shopping centre/mall

Access: 4 km / 2.49 mi 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms

TASTE

Taste Restaurant offers a wide spread of international cuisine in Bugis. Highlights include Chef Casey Lai's western food, healthy sets as well as Singaporean dishes endorsed by K.F. Seetoh, well-known local makan guru. Beverages are available at Le Bar.

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Le Bar

Non contractual photo

Le Bar at ibis Singapore on Bencoolen is a casual bar in the heart of the Bras Basah.Bugis precinct, home to museums, monuments and Le Bar. Situated at the crossroads of arts, heritage and design.

LE BAR

Enjoy drinks and cocktails at the 3-star ibis Singapore on Bencoolen's Le Bar, 24 hour open. Alcoholic beverages served from 7am to 1am.

3 breakfasts

The ibis breakfast is an 'all-you-can-eat buffet' served between 6.00 and 10 AM, combining all the elements of a traditional continental breakfast as well as international Asian dishes including Japanese, Indonesian and Chinese options.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 104 m² / 1119 sq ft
Maximum seats capacity: 84
Maximum capacity for banquets: 30

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 3,445 reviews

Hiroyuki Y. Families - 8/20/2026 Confirmed reviews ALL

Foo H. T. Families - 8/20/2026 Confirmed reviews ALL

Dear Foo H. T., Thank you for your kind feedback regarding your recent stay. We are delighted T. hear that you found our hotel comfortable and convenient. We look forward T. welcoming you back on your next visit. Warm regards, Bernette Loh Executive Secretary

A. P. A. P. W. Z. Business - 8/20/2026 Confirmed reviews ALL

Very disappointed with the inconsistent and poorly communicated practice regarding room deposits at ibis Bencoolen. My colleagues and I checked in on 17 August at around 6:30 PM. The booking was made under our company, Gamuda Berhad Singapore Branch, and the booking confirmation clearly states the billing instruction as “Room inclusive of 01 daily breakfast to Company.” When we arrived, the front desk insisted that each of us pay an SGD 100 room deposit. The problem is that the booking confirmation we were given does not state that an SGD 100 deposit would be collected at check-in. The only deposit policy stated in the confirmation is “1 night room and tax required at time of booking”, while the deposit amount is left blank. What makes this even more ridiculous is that the policy was not even applied consistently within our own group. One of my colleagues got checked in first and given his keycard without paying any deposit. When it was my turn and another colleague's turn, we were suddenly told that SGD 100 each was required by the person-in-charge Roger. So which is it? Is the deposit mandatory or not? When we questioned this, the explanation from Roger kept changing. We were initially told that the deposit collection had been a practice since last year. I explained that I had stayed at ibis Bencoolen in July and December 2025 and was not required to pay one. I even showed him my previous booking confirmation, which had the same relevant terms and conditions. The explanation then changed to saying that the deposit was collected on a “case-by-case basis” and that we must have previously received an exception from the Sales Manager. That explanation does not make the situation any better. If it is a mandatory policy, it should be clearly communicated and consistently applied. If it is genuinely case-by-case, there should be clear criteria for guests to understand why some people are required to pay while others are not. We eventually did not pay the deposit, but only after wasting a considerable amount of time arguing over something that should have been a straightforward check-in. And to be clear, this was not about refusing to pay SGD 100. It was about being asked to pay an amount that was not clearly stated in our booking confirmation, while another colleague under the same booking was not asked to pay it at all. The booking confirmation already identifies the company as the booking party and states that the room and breakfast are billed to the company. It also states that applicable cancellation/no-show charges are charged to the company or the credit card provided. If ibis Bencoolen wants to collect a separate SGD 100 check-in deposit from individual guests, then put that requirement clearly in the booking terms and apply it consistently. Do not leave guests to find out at the front desk, and then provide different explanations when they question it. The person-in-charge, Roger's attitude also did not help. Being told “Sir, please let me finish” repeatedly while I was simply trying to understand why I was being treated differently from my colleague was unnecessarily dismissive. I have stayed at this hotel before and had a completely different experience. This time, the combination of an unclear policy, inconsistent application and poor handling by management left a very bad impression. For an international hotel brand, this is a very basic thing to get right: tell the guest what they are required to pay, apply the policy consistently, and give one clear explanation when questioned. Please review this with your front desk and management team.

Ruben J. G. Business - 8/20/2026 Confirmed reviews ALL

Husin C. Business - 8/19/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

2,430 reviews 9.7/10 Location
2,287 reviews 7.2/10 Room
1,858 reviews 8.2/10 Service
42 reviews 8.6/10 WiFi
1,121 reviews 9/10 Cleanliness
740 reviews 8.4/10 Breakfast
390 reviews 8/10 Vibe
27 reviews 0.4/10 Pool

519 reviews 9.7/10 Location
466 reviews 7.1/10 Room
376 reviews 8.3/10 Service
8 reviews 7.6/10 WiFi
234 reviews 9/10 Cleanliness
138 reviews 8.5/10 Breakfast

309 reviews 9.7/10 Location
302 reviews 8.1/10 Room
267 reviews 8.2/10 Service
174 reviews 9.1/10 Cleanliness
77 reviews 8.4/10 Breakfast
63 reviews 8.7/10 Food
42 reviews 7.7/10 Vibe
5 reviews 0.3/10 Pool

191 reviews 9.5/10 Location
235 reviews 7.2/10 Room
214 reviews 7.9/10 Service
8 reviews 7.4/10 WiFi
108 reviews 8.6/10 Cleanliness
99 reviews 8.1/10 Breakfast
94 reviews 4.5/10 Amenities
46 reviews 7/10 Value

188 reviews 9.6/10 Location
203 reviews 8.4/10 Room
167 reviews 9/10 Service
114 reviews 8.9/10 Cleanliness
95 reviews 6.8/10 Comfort
54 reviews 8.6/10 Breakfast
25 reviews 7.8/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At ibis Singapore on Bencoolen, we provide a range of amenities to ensure a pleasant stay:

Free high-speed Wi-Fi
On-site indoor parking for an additional fee
All-you-can-eat breakfast buffet at Taste
Air conditioning and smart TVs in all rooms
Wheelchair accessible facilities and rooms
Ibis Gym and free use of bamboo bicycles
Taste Restaurant and Le Bar
Meeting rooms and laundry services

What dining options are available?

What are the check-in and check-out times?

At the ibis Singapore on Bencoolen, check-in is from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Singapore on Bencoolen regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.