ibis Singapore on Bencoolen 4 stars

Customer review rating (ALL Rating) 4.4/5 3,483 reviews

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Description

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

Book this hotel
Room 1

Superior Room with two single sized Sweet Bed by ibis, 43-inch smart TV with screen sharing feature and more, all catered for up to 2 adults.

Max. number of persons
2
Area
From 18 / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 / 193 sq ft
  • Bedding 2 x Single bed(s)

Superior Room with one king-size Sweet Bed by ibis, 43 inch smart TV with screen sharing feature and more. Up to 2 adults and 1 child sharing existing bedding.

  • Views:

    City View

Max. number of persons
3
Area
From 18 / 193 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Deluxe Room, High Floor with one Queen Sweet Bed by ibis, 43 inch smart TV with screen sharing feature and complimentary minibar refreshed daily on consumption. Up to 2 adults and 1 child (under 6 years old) sharing existing bedding.

  • Views:

    City View

Max. number of persons
3
Area
From 18 / 193 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Deluxe Room, High Floor with two Single Sweet Beds by ibis, 43 inch smart TV with screen sharing feature and complimentary minibar refreshed daily on consumption. Up to 2 adults.

  • Views:

    City View

Max. number of persons
2
Area
From 18 / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Deluxe Room, High Floor with one King Sweet Bed by ibis, 43 inch smart TV with screen sharing feature and complimentary minibar refreshed daily on consumption. Up to 2 adults and 1 small child (under 6 years old) sharing existing bedding.

  • Views:

    City View

Max. number of persons
3
Area
From 18 / 193 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Superior Room with three Single Sweet Beds by ibis, 43 inch smart TV with screen sharing feature and more. Up to 3 adults.

Max. number of persons
3
Area
From 18 / 193 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Superior Room with one King & one Single Sweet Beds by ibis, 43 inch smart TV with screen sharing feature and more. Up to 3 adults and 1 child (under 6 years old) sharing existing bedding.

  • Views:

    City View

Max. number of persons
4
Area
From 18 / 193 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Superior Room with one Single Sweet Bed by ibis, wheelchair accessible with walk-in bathroom, 43 inch smart TV with screen sharing feature and more. Up to 1 adult only.

  • Views:

    City View

Max. number of persons
1
Area
From 18 / 193 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 534 rooms
  • 3 rooms for people with reduced mobility
  • 35 family rooms
  • 29 connecting rooms
  • 483 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • German
  • English
  • Indonesian
  • Japanese
  • Korean
  • Dutch
  • Russian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Breakfast

  • Buffet Additional charge
  • Buffet
  • Breakfast à la carte

Business

3 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Ibis Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.88 ft
  • Parking pricing: 3 SGD 3 SGD Per hour

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking
Book

Le Bar at ibis Singapore on Bencoolen is a casual bar in the heart of the Bras Basah.Bugis precinct, home to museums, monuments and Le Bar. Situated at the crossroads of arts, heritage and design.

Enjoy drinks and cocktails at the 3-star ibis Singapore on Bencoolen's Le Bar, 24 hour open. Alcoholic beverages served from 7am to 1am.

The ibis breakfast is an 'all-you-can-eat buffet' served between 6.00 and 10 AM, combining all the elements of a traditional continental breakfast as well as international Asian dishes including Japanese, Indonesian and Chinese options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,483 reviews

Customer review rating 4.5/5

Jea N. L. Families - Confirmed reviews ALL

Dear Jea N. L., Thank you for your kind words regarding your recent stay at ibis Singapore on Bencoolen. We are delighted to hear that you found our hotel comfortable, clean, and safe, and that our breakfast and staff met your expectations. We look forward to welcoming you back. Marina

Customer review rating 4.0/5

Sammy K. N. Families - Confirmed reviews ALL

Dear Sammy K. N., Thank you for your kind words regarding our friendly staff and comfortable accommodations. I apologize for the disturbances caused by noise from neighboring rooms. We appreciate your feedback and will consider it as we continuously strive to enhance our guests' experience. Best regards, Marina

Customer review rating 5.0/5

Jovita D. M. Couples - Confirmed reviews ALL

Dear Jovita D. M., Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, cleanliness, and attentive staff contributed to your enjoyable experience. We look forward to welcoming you back on your next visit to Singapore. Marina

Customer review rating 4.5/5

Fadhilah B. A. Business - Confirmed reviews ALL

Dear Fadhilah B. A., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room comfortable and our location convenient. Our team appreciates your kind words, and we look forward to welcoming you back in the future. Marina

Customer review rating 3.5/5

Toni R. Friends - Confirmed reviews ALL

Dear Toni R., Thank you for your kind words regarding our staff. I regret to hear that the configuration of the twin room did not meet your expectations. Your feedback is valuable and will be taken into consideration as we strive to enhance our guests' experiences. Best regards, Marina

Dear Jea N. L., Thank you for your kind words regarding your recent stay at ibis Singapore on Bencoolen. We are delighted to hear that you found our hotel comfortable, clean, and safe, and that our breakfast and staff met your expectations. We look forward to welcoming you back. Marina

Customer review rating 4.0/5

Sammy K. N. Families - Confirmed reviews ALL

The hotel staff were friendly and helpful. Room was clean and the bed was comfortable. Our room was near the elevator and the neighbors liked to bang the doors so some noises and disruptions were created. Not sure if these can be minimized next time.

Dear Sammy K. N., Thank you for your kind words regarding our friendly staff and comfortable accommodations. I apologize for the disturbances caused by noise from neighboring rooms. We appreciate your feedback and will consider it as we continuously strive to enhance our guests' experience. Best regards, Marina

Customer review rating 5.0/5

Jovita D. M. Couples - Confirmed reviews ALL

It has always been an awesome experience, cleanliness, staff ate very attentive. Proximity to the places I always visit when in Singapore.

Dear Jovita D. M., Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, cleanliness, and attentive staff contributed to your enjoyable experience. We look forward to welcoming you back on your next visit to Singapore. Marina

Customer review rating 4.5/5

Fadhilah B. A. Business - Confirmed reviews ALL

The room was spacious and clean. Bed and pillows were super comfortable. Tv channels were nice. Good soundproof so I slept well. Breakfast was good variety. Receptionists are friendly and helpful. Good location near to restaurants and shops.

Dear Fadhilah B. A., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your room comfortable and our location convenient. Our team appreciates your kind words, and we look forward to welcoming you back in the future. Marina

Customer review rating 3.5/5

Toni R. Friends - Confirmed reviews ALL

Loved the hotel but the configuration of the twin room was appalling.

Dear Toni R., Thank you for your kind words regarding our staff. I regret to hear that the configuration of the twin room did not meet your expectations. Your feedback is valuable and will be taken into consideration as we strive to enhance our guests' experiences. Best regards, Marina

Customer review rating 5.0/5

Chien M. W. Business - Confirmed reviews ALL

Front desk staff offer good service for early check-in

Dear Chien M. W., Thank you for your kind words regarding our front desk team. We are pleased to hear that you appreciated the early check-in service. Your feedback is invaluable to us as we strive to provide excellent experiences for our guests. Best regards, Marina

Customer review rating 4.0/5

Goutam S. Families - Confirmed reviews ALL

Rest was o.k

Dear Goutam S., Thank you for your feedback. I regret that the room size did not meet your expectations. Your comments are valuable and will be taken into consideration for future improvements. Best regards, Marina

Customer review rating 5.0/5

Yien T. F. Business - Confirmed reviews ALL

Hotel was clean and all the facilities were good!

Dear Yien T. F., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and clean, and that our facilities met your expectations. We look forward to welcoming you back in the future. Marina

Customer review rating 4.5/5

Kelvin N. L. K. Families - Confirmed reviews ALL

Walking distance to MRT, surrounded by malls and eateries, and the room is clean and tidy.

Dear Kelvin N. L. K., Thank you for your positive feedback regarding your comfortable stay. We are pleased to hear that you enjoyed our convenient location and found your room clean and tidy. We look forward to welcoming you back in the future. Marina

Customer review rating 5.0/5

Pang H. L. Solo - Confirmed reviews ALL

Always good to be back. Feels like coming home.

Dear Pang H. L., Thank you for your kind words. We are delighted to hear that you feel at home during your stays with us. Your satisfaction is our priority, and we look forward to welcoming you back soon. Warm regards, Bernette Loh Executive Secretary

Customer review rating 4.0/5

Xue L. N. Friends - Confirmed reviews ALL

We were able to store our backpacks at lobby before check in, and upon checkin time staff told us there was complimentary late 1pm check out and a two $10 dine in vouchers! I booked the triple room but the room was abit small, there were no spaces between the beds. Room was abit dusty so we kind of have blocked nose during the stay. Overall the room is ok nice and quiet. Area was located next to temple and a few mins walk to mrt station and malls.

Dear Xue L. N., Thank you for sharing your experience at ibis Singapore on Bencoolen. We are pleased to know that our location was convenient for your visit and that you enjoyed a comfortable and quiet stay. We appreciate your feedback regarding the room size and cleanliness. We strive to maintain high standards of hygiene, and I apologize that we did not meet those expectations during your stay. Your comments regarding the dust in the room will be noted for our housekeeping team's attention. It is wonderful to hear that you took advantage of our late check-out and dining vouchers. We hope you had a pleasant time exploring the nearby attractions. Thank you for choosing to stay with us, and we hope to welcome you back in the future. Warm regards, Bernette Loh Executive Secretary

Customer review rating 5.0/5

Hoon C. C. Solo - Confirmed reviews ALL

All staffs very attentive and courteous

Dear Hoon C. C., Thank you for your kind words regarding the cleanliness and comfort of our beds, as well as the attentiveness of our staff. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. Warm regards, Bernette Loh Executive Secretary

Customer review rating 4.0/5

Soh G. L. Solo - Confirmed reviews ALL

Front desk service is good ,polite ,caring n pretty smile

Dear Soh G. L., Thank you for your kind words regarding our front desk service. We are pleased to hear that our team made a positive impression with their politeness and care during your stay. Your feedback is greatly appreciated. Warm regards, Bernette Loh Executive Secretary

Customer review rating 4.0/5

Martha C. A. M. Business - Confirmed reviews ALL

Stayed for a week. Overall, the hotel is well located and the room was comfortable. Easy to get around, and the breakfast had quite a lot of variety — Japanese, Indian and local options, so there was something different to eat every day. Friday night also had a live band at Le Bar, which was a nice touch for a chill evening. But a few things could definitely be improved: Receptionist was quite slow. Check-in/check-out took longer than expected. Laundry service was a bit ridiculous 😂 They only gave me 2 laundry coins. If I remember correctly, the washer needed around 8 coins, while the dryer was 1 coin. I’ve stayed in many hotels around the world and honestly, I’ve never experienced a laundry system like this. LOL. Ended up not washing my work clothes at all during my one-week stay. Zzz. 😭 And just a heads-up: there’s no swimming pool. 😂 Overall, a comfortable stay with a good location and decent breakfast, but the reception service and especially the laundry setup could definitely be better.

Dear Martha C. A. M., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and enjoyed the variety of breakfast options we offer, as well as the live music at Le Bar. We sincerely apologize for the delays you experienced during the check-in and check-out process. Your comments regarding the efficiency of our reception team have been noted, and we will use this feedback as an opportunity to enhance our service. Regarding the laundry service, we understand that our coin-operated system may differ from what you have encountered elsewhere. We appreciate your perspective and will consider your feedback for future improvements. Additionally, we acknowledge your note about the absence of a swimming pool, which is indeed part of our facility's offerings. Thank you once again for your valuable insights. We hope to welcome you back in the future for an even more satisfying experience. Warm regards, Bernette Loh Executive Secretary

Customer review rating 4.0/5

Alba S. S. Friends - Confirmed reviews ALL

Well located but limited breakfast options for european people

Dear Alba S. S., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location. We also acknowledge your comments about the breakfast options and will certainly consider them as we strive to improve our offerings. Warm regards, Bernette Loh Executive Secretary

Customer review rating 5.0/5

Rojhon R. Solo - Confirmed reviews ALL

Enjoy and relax

Dear Rojhon R., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found relaxation at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Marina

Customer review rating 3.5/5

Timothy N. C. Business - Confirmed reviews ALL

Elevators still an issue! only 3 working - at best

Dear Timothy N. C., Thank you for your feedback regarding your recent stay. I acknowledge your concerns about the elevator situation and understand how it may have impacted your experience. We appreciate your understanding as we work to enhance our services for our guests. Best regards, Marina

Customer review rating 3.5/5

Chetan C. Business - Confirmed reviews ALL

It was peaceful

Dear Chetan C., Thank you for your feedback. We appreciate your positive note regarding the atmosphere of our hotel. However, we strive for excellence in all areas, and your experience is important to us. Please feel free to share more details regarding your stay. Best regards, Marina

Customer review rating 2.0/5

Ronald C. N. Couples - Confirmed reviews ALL

Good price, great location but overall ruined by old building and terrible air con. The air con was set at lowest setting at 20 but felt like 25. My tiny girlfriend who is always cold thought it was too warm in the room which says everything. If aircon is satisfactory would give it a 9/10. Building is pretty old and toilets/sewage kinda stink

Dear Ronald C. N., Thank you for sharing your feedback regarding your recent stay. We appreciate your positive remarks about our location and pricing. However, I regret to learn that the condition of our facilities did not meet your expectations. We are aware that some aspects of our building may appear dated, and air conditioning performance can vary. Your comments regarding the comfort level of the air conditioning and other facilities will be noted for review. We value your insights as they assist us in enhancing our guest experience. Sincerely, Marina

Customer review rating 5.0/5

Chang C. W. Business - Confirmed reviews ALL

Lift improvement needed

Dear Chang C. W., Thank you for your positive feedback regarding our location. We appreciate your suggestion about the lift improvement and will take it into consideration for future enhancements. Best regards, Marina

Other web-users rate our hotel

  • 2,415 reviews 9.7/10 Location
  • 2,285 reviews 7.2/10 Room
  • 1,852 reviews 8.1/10 Service
  • 42 reviews 8.6/10 WiFi
  • 1,123 reviews 9/10 Cleanliness
  • 746 reviews 8.5/10 Breakfast
  • 397 reviews 8.1/10 Vibe
  • 25 reviews 0.4/10 Pool

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