ibis Basel Bahnhof 2 stars

Customer review rating (ALL Rating) 4.5/5 1,733 reviews

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ibis Basel Bahnhof - Image 1
ibis Basel Bahnhof - Image 2
ibis Basel Bahnhof - Image 3
ibis Basel Bahnhof - Image 4
Margarethenstrasse 33-35, 4053 BASEL, Switzerland

Description

Hotel extras

  • Baselcard

  • Central location

  • Very good connections

  • WIFI

  • 24-hour reception desk

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with 1 double bed, 63x79 inches, 160x200 cm and wheelchair access

Photo out of - Room with 1 double bed, 63x79 inches, 160x200 cm and wheelchair access

Modern and inviting, this new ibis room with wheelchair access has everything you need: a comfortable bathroom, modern decor, cozy bed with soft duvet and a flat-screen TV with the best international channels.

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room
See availabilities

Room with 2 single beds, new sleep-easy concept, WIFI, LCD flat-screen TV with the best channels and a bathroom with a shower.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Guests can relax in the furnished balcony overlooking the city. In addition to free wifi, there is an electric kettle for making coffee and tea.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Basel Bahnhof

Margarethenstrasse 33-35
4053 BASEL
Switzerland

GPS:47.546829, 7.584274

Telephone
Fax +41 61 201 07 17
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 112 rooms
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • 112 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Room service

  • Cold snacks

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Sports and leisure

Bike rack facilities

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 11 parking spaces
  • Max Limited Height: 1.9 m / 6.234 ft

  • Parking pricing: 21.50 € 20 CHF Per day
  • Parking for a week

Security

  • Extinguisher
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Accessible parking

Breakfast

Photo out of - Breakfast

Buffet

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,733 reviews

Customer review rating 5.0/5

Yves B. Couples - Confirmed reviews ALL

Dear Yves B., Thank you for your kind words regarding our location and the friendliness of our staff. We are delighted to hear that our hotel met your needs for an early flight. Your feedback motivates us to maintain our high standards. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

John O. Couples - Confirmed reviews ALL

Dear John O., Thank you for your positive feedback regarding our location and your overall experience. We are delighted to hear that we exceeded your expectations and contributed to a pleasant stay. Goodbye and best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Jeanine L. Couples - Confirmed reviews ALL

Dear Jeanine L., Thank you for your positive feedback. We are pleased to hear that you found our location convenient and enjoyed your stay. We appreciate your comments regarding the accessibility of local amenities, and we hope to welcome you back in the future. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Rupert G. Couples - Confirmed reviews ALL

Dear Rupert G., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you appreciated our convenient location and the comfort of your room. We aim to provide our guests with a pleasant experience, and fresh air is indeed a priority for many. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Yolande D. S. Couples - Confirmed reviews ALL

Dear Yolande D. S., Thank you for your kind words regarding our location and the comfort of your room. I understand the importance of having a fridge for medication storage; however, we currently do not provide this amenity in our rooms. Your feedback is appreciated, and we wish you safe travels. Best regards, ibis Basel Bahnhof

Dear Yves B., Thank you for your kind words regarding our location and the friendliness of our staff. We are delighted to hear that our hotel met your needs for an early flight. Your feedback motivates us to maintain our high standards. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

John O. Couples - Confirmed reviews ALL

Better than expected

Dear John O., Thank you for your positive feedback regarding our location and your overall experience. We are delighted to hear that we exceeded your expectations and contributed to a pleasant stay. Goodbye and best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Jeanine L. Couples - Confirmed reviews ALL

Comfortable for a short stay. Clean. Easy walk from Basel SBB. Was about 1.3 km walk to a laundromat which are few and far between in Switzerland.

Dear Jeanine L., Thank you for your positive feedback. We are pleased to hear that you found our location convenient and enjoyed your stay. We appreciate your comments regarding the accessibility of local amenities, and we hope to welcome you back in the future. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Rupert G. Couples - Confirmed reviews ALL

Convenient location close to station and tram stops. Comfortable and spacious enough room for an overnight stop. Pleased that, unlike in many similar hotels, we were able to open the window to allow fresh air in (even though there was inevitably quite a lot of noise from the road outside)

Dear Rupert G., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you appreciated our convenient location and the comfort of your room. We aim to provide our guests with a pleasant experience, and fresh air is indeed a priority for many. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Yolande D. S. Couples - Confirmed reviews ALL

There was no fridge which was necessary for storing my meds. Staff were helpful and Room was comfortable. Good budget hotel in a convenient location

Dear Yolande D. S., Thank you for your kind words regarding our location and the comfort of your room. I understand the importance of having a fridge for medication storage; however, we currently do not provide this amenity in our rooms. Your feedback is appreciated, and we wish you safe travels. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Robert G. Families - Confirmed reviews ALL

Friendly staff

Dear Robert G., Thank you for your kind words about our location and staff. We are delighted to hear that you had a positive experience during your stay with us. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Eric L. Families - Confirmed reviews ALL

I have earn points ,however can not use them as nowhere shows where you can use them to towards my stay?

Dear Eric L., Thank you for your feedback regarding the cleaning and linen policy. We appreciate your input, as it helps us improve our services. As for the loyalty points, please consult our website or contact our customer service for detailed information on their use. Best regards, ibis Basel Bahnhof

Customer review rating 5.0/5

Jeanette P. Solo - Confirmed reviews ALL

Perfect location, breakfast has the basics and starts really early. Soap in shower is really good! Bed was comfortable.

Dear Jeanette P., Thank you for your kind words regarding our location and breakfast offerings. We are delighted to hear that you enjoyed the comfortable bed and appreciated the quality of the shower soap. Your feedback is invaluable to us. Best regards, ibis Basel Bahnhof

Customer review rating 5.0/5

Lesley W. Couples - Confirmed reviews ALL

Very good value - we did book early to get a good rate. Received a very friendly welcome on reception, we arrived early so left our bags. Staff were helpful and explained the Basel travel card well, which we used. The room was clean and the bed comfortable, the bathroom was quite big with a spacious shower. We were pleased to get UK TV channels. We did not stay for breakfast as we were catching the train and preferred to pick something up at the station.

Dear Lesley W., Thank you for sharing your positive experience at ibis Basel Bahnhof. We are delighted to hear that you appreciated our convenient location and found value in your stay. It is rewarding to know that our team provided you with a warm welcome and helpful information regarding the Basel travel card. We take pride in maintaining a clean environment and are glad that you found your room comfortable and well-equipped. We understand your choice regarding breakfast, and we appreciate your feedback on this matter. We hope to welcome you back on your next visit to Basel. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Angela W. Business - Confirmed reviews ALL

Well located, comfortable room with nice shower room. Liked the continental breakfasts. Had not known that a specific type of electric plug was used in Switzerland. Had brought a travel kettle with continental adaptor but found the adaptor no use in Switzerland.

Dear Angela W., Thank you for your kind feedback regarding our location, comfortable accommodations, and breakfast offerings. We appreciate your understanding regarding the electrical plug situation in Switzerland, and we encourage future guests to check their adaptors prior to arrival to ensure a smooth experience. Best regards, ibis Basel Bahnhof

Customer review rating 5.0/5

Miriam L. Friends - Confirmed reviews ALL

Friendly, helpful and efficient staff. Comfortable room. Good location near the railway station.

Dear Miriam L., Thank you for your kind feedback regarding our staff and facilities. We are pleased to hear that you found our location convenient and your room comfortable. Your satisfaction is important to us, and we look forward to welcoming you again. Best regards, ibis Basel Bahnhof

Customer review rating 3.5/5

Emma H. Business - Confirmed reviews ALL

It was basic but adequate and clean. No tea/coffee facilities, but a kettle was provided by reception on request. It was fairly quiet given the location.

Dear Emma H., Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of our cleanliness and location. Please note that while we do not provide in-room tea and coffee facilities, we are happy to provide kettles upon request. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Rachel G. Couples - Confirmed reviews ALL

Hotel was basic, but very clean, quiet, and staff were pleasant. Very convenient location and provided all the facilities we needed.

Dear Rachel G., Thank you for your kind words regarding our location, cleanliness, and friendly staff. We are pleased to hear that you found our hotel to meet your needs. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Eva S. Business - Confirmed reviews ALL

all good, only could speed up check-in

Dear Eva S., Thank you for your positive feedback regarding our location. We appreciate your suggestion about the check-in process and will take it into consideration as we continually strive to enhance our guest experiences. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Sophie S. Business - Confirmed reviews ALL

Everything as expected.

Dear Sophie S., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you appreciated our location, comfortable accommodations, and room size. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Best regards, ibis Basel Bahnhof

Customer review rating 4.0/5

Lise W. M. Solo - Confirmed reviews ALL

Very easy location to find, comfortable and clean room. Good breakfast too

Dear Lise W. M., Thank you for your kind feedback regarding your stay with us. We are pleased to hear that you appreciated our convenient location, comfortable accommodations, and breakfast offerings. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, ibis Basel Bahnhof

Customer review rating 3.5/5

Ralfs Z. Business - Confirmed reviews ALL

Somewhat pricey for its standard, next to a tram stop and practical in that sense. Noise from the street may be bothersome. Rooms are quite small, the only sizeable room type is accessible room, but that comes with equipment in the shower that can not be put aside if you do not need it (at least not in the room I was in). However if you travel from overseas with large suitcases, it is an option to consider. No tea/coffee facility in your room, no tissues (only toilet paper), no minifridge either - three amenities that I perceive as a basic minimum even at Ibis. Bed was comfortable enough, so sleep quality was fine. Reception area is quite small, so it can fell crowded at times, and elevator is a bit slow, allow extra time if you plan to catch a particular tram. All in all, "a budget" option in this town where accomodation isn't inexpensive indeed.

Dear Ralfs Z., Thank you for taking the time to share your feedback regarding your recent stay at ibis Basel Bahnhof. We appreciate your observations and value your insights as they help us improve our services. We are pleased to hear that you found our location convenient and that you enjoyed the comfort of our beds. However, we understand your concerns regarding the room size and the absence of certain amenities such as tea/coffee facilities, tissues, and a mini-fridge. While we strive to offer essential services that cater to our guests' needs, we acknowledge that our facilities may not always meet everyone's expectations. Your comments regarding the noise from the street and the reception area have been noted, and we will consider them in our ongoing assessment of guest comfort. Thank you once again for sharing your thoughts. We hope you will consider staying with us again in the future. Best regards, ibis Basel Bahnhof

Customer review rating 2.5/5

Weit H. Couples - Confirmed reviews ALL

We stay a lot in Ibis hotels. This stay was the most expensive of all and also having to pay CHF 20 for a parking is exorbitant. Both sets of pillow were to hard and the air conditioning did not work. We slept only a few hours. Next time in Basel, we will search for another hotel. Even if it is not part of Accor.

Dear Weit H., Thank you for taking the time to share your feedback with us. We are very sorry to hear that your stay did not meet your expectations, particularly that you had difficulty sleeping due to the room temperature and the pillows. Regarding the parking fee, we understand that an additional CHF 20 can feel expensive. However, compared with parking prices generally charged in Basel, our rate is actually relatively low. Nevertheless, we appreciate your feedback and understand that this was an unexpected additional cost. Regarding the air conditioning, our hotel is equipped with an air-cooling system. If you had informed our reception team during your stay, we would have been very happy to check the system in your room. If we had found that it was not functioning correctly, we would have done our best to provide you with another room, subject to availability. We are sorry that we did not have the opportunity to assist you while you were with us. As for the pillows, we understand that comfort is very personal. Our current pillows are appreciated by many of our guests, but we are sorry that they were too firm for you. We will certainly take your comments into consideration. We regret that your experience has led you to consider staying elsewhere on your next visit to Basel. We hope that, despite this experience, you might give us another opportunity to provide you with the comfortable stay you expected. Best regards, Hotel ibis Basel Bahnhof

Customer review rating 4.5/5

Maria T. M. A. Solo - Confirmed reviews ALL

I found the bedding and pillows comfortable with two pillows to choose from. The bathroom was big enough and the shower very nice. Your team was very friendly.

Dear Maria T. M. A., Thank you for your kind words regarding your comfortable stay, our convenient location, and the friendly service you received from our team. We are pleased to know that you enjoyed the bedding and bathroom facilities. Your feedback is greatly appreciated. Best regards, ibis Basel Bahnhof

Customer review rating 3.0/5

David R. Families - Confirmed reviews ALL

Short stay in Basel following graduation

Dear David R., Thank you for sharing your thoughts regarding your recent stay with us. We appreciate your feedback and are pleased to hear that you found your visit practical. We hope to serve you better in the future. Best regards, ibis Basel Bahnhof

Other web-users rate our hotel

  • 1,179 reviews 9.6/10 Location
  • 1,017 reviews 6.6/10 Room
  • 999 reviews 9.1/10 Service
  • 20 reviews 8.3/10 WiFi
  • 420 reviews 7.2/10 Breakfast
  • 395 reviews 8.5/10 Cleanliness
  • 91 reviews 5.7/10 Food

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