Description
Hotel extras
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Strategically located to Gubeng Train Station and Juanda Airport
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Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent
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Only 6 minutes by vehicles to Tunjungan Plaza
Our accommodation(s)
Page 1 out of 5, Room 1 : Classic Room - 1 king size bed , Room 2 : Classic Room - 2 single bed
Room
Classic Room - 1 king size bed
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Accessible room
Room
Classic Room - 2 single bed
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x Twin bed(s)
- Accessible room
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Suite
Studio Suite Room, Ideal for Family - 1 king size bed
- 4 pers. max
- 48 m² / 516 sq ft
- Bedding 1 x King size bed(s)
Suite
Privilege Suite - 1 king size bed
Non contractual photo
- 4 pers. max
- 54 m² / 581 sq ft
- Bedding 1 x King size bed(s)
- Accessible room
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Room
Classic Room - 1 king size bed
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Accessible room
Room
Classic Room - 2 single bed
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x Twin bed(s)
- Accessible room
Room
Classic Superior Room, City View - 1 king size bed
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s) and 1 x King size bed(s) and x King size bed(s)
- Accessible room
Room
Classic Superior Room, City View - 2 single bed
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x Twin bed(s)
- Accessible room
Room
Privilege King Room, City View - 1 king size bed
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Accessible room
Room
Privilege Twin Room, City View - 2 single bed
Non contractual photo
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 2 x Twin bed(s)
- Accessible room
Room
Privilege Luxe King, Ideal for Family - 1 king size bed
- 4 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
- Accessible room
Room
Privilege Luxe Twin, Ideal for Family - 2 single bed
- 4 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x Twin bed(s)
- Accessible room
Suite
Privilege Suite - 1 king size bed
Non contractual photo
- 4 pers. max
- 54 m² / 581 sq ft
- Bedding 1 x King size bed(s)
- Accessible room
Hotel location
Mercure Surabaya Grand Mirama
Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia
GPS:-7.28505, 112.739236
Access and transport
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Tugu Pahlawan
Tourist attraction
Access: 1.5 km / 0.93 mi 7 min drive
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Shuttle
Shuttle on call
Surabaya Zoo
Zoo
Access: 2.5 km / 1.55 mi 5 min drive
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Shuttle
Shuttle on call
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Tunjungan Plaza
Shopping centre/mall
Access: 2 km / 1.243 mi
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Shuttle
Additional charge
Hotel services
Check-in from - Check out up to
- Swimming pool
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
- Car park
Page 1 out of 2, Restaurant 1 : TRIMURTI RESTO , Restaurant 2 : LAN HUA
TRIMURTI RESTO
Indonesian and international cuisine in an open kitchen style, close to the lounge area and gives you a view to the Mercure Surabaya's swimming pool and pond.
LAN HUA
Our modern Chinese cuisine restaurant seats 90 and also has 3 private dining rooms, ideal for business meetings and social gatherings in our 4-star hotel.
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COFFEE CAFE
Our American style coffee lounge serves sandwiches and cakes all day and has live entertainment starting from 6pm.
OASIS SWIMMING POOL
The Oasis swimming pool is located at back of Mercure Surabaya hotel along with a pleasant garden arrangement and pool snack bar.
Breakfast
Non contractual photo
Start your new day with special treats. Our Buffet Breakfast serves from Continental's classic to American's favorites along with Indonesian's famous dishes. If you prefer, have a continental breakfast sent up to your room for your private convenience
Pool
Non contractual photo
Fitness center
Stay fit while you're away from home. Our personal trainer is ready to make you sweat with his train programs...or join our daily health class: Gym Ball, Cardio Dance, Yoga, Aerobic, Pilates and many more...
Spa
Relax, Restore and Revitalise. At Vous Spa, you are the center of attention. Our treatment is blending best local beauty and health traditions to soothe and harmonise your senses.
Meetings & Events
- Number of Meeting Room
- 14
- Surface of the largest room
- 1100 m² / 3609 sq ft
- Maximum seats capacity
- 1200
- Maximum capacity for banquets
- 700
Weddings
Non contractual photo
Our Team brings a wealth of knowledge and skills,enabling us to reach the excellent standard that is today.We cannot guarantee you the sunshine,but we can assure you of a warm welcome & a professional-dedicated team who will ensure a perfect WEDDING day
Our guest reviews
ALL Rating
Customer review rating 5.0/5
Khalida A. Couples - Confirmed reviews ALL
Ibu Khalida A. yang terhormat, Salam Hangat Dari Mercure Surabaya Grand Mirama Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Surabaya Grand Mirama. Sangat menyenangkan bagi kami untuk menerima review dari anda mengenai Fasilitas kamar kami, Staff yang ramah dan kamar yang nyaman Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa tanggapan yang positif ini akan menjadi motivasi bagi semua staff kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager
Customer review rating 5.0/5
Mohammad K. F. Families - Confirmed reviews ALL
Bapak Mohammad K. F. yang terhormat, Salam Hangat dari Mercure Surabaya Grand Mirama Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Surabaya Grand Mirama. Sangat menyenangkan bagi kami untuk menerima umpan balik yang sangat Positif Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sugito Adhi General Cluster Manager
Nice hotel at city center
Customer review rating 4.0/5
Franky Families - Confirmed reviews ALL
Dear Mr, Franky K., Warmest Greeting From Mercure Surabaya Grand Mirama We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama, , positif your review regarding our staff, breakfast menu and located our hotel meet your expectations It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager
Customer review rating 4.0/5
Indira M. T. Families - Confirmed reviews ALL
Dear Mrs, Indira M. T., Warmest Greeting From Mercure Surabaya Grand Mirama Thank you for taking the time to tell us about your experience at the Mercure Surabaya Grand Mirama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, Specially cleanlines in you rooms At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugito Adhi Cluster General Manager
Customer review rating 5.0/5
Sony K. Solo - Confirmed reviews ALL
Bapak Sony K. yang terhormat, Salam Hangat Dari Mercure Surabaya Grand Mirama Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Surabaya Grand Mirama. Sangat menyenangkan bagi kami untuk review positif anda Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager
In partnership with TripAdvisor
Web-users rating
Other web-users rate our hotel
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120 reviews
9/10
Location
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440 reviews
7.7/10
Room
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731 reviews
9.2/10
Service
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10 reviews
8.1/10
WiFi
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467 reviews
9.3/10
Food
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225 reviews
8.6/10
Cleanliness
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180 reviews
9/10
Breakfast
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113 reviews
6.6/10
Comfort
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24 reviews
8.9/10
Location
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61 reviews
8/10
Room
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83 reviews
9.2/10
Service
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35 reviews
8.8/10
Cleanliness
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27 reviews
9.1/10
Breakfast
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26 reviews
7.1/10
Comfort
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17 reviews
9.1/10
Location
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63 reviews
7.4/10
Room
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85 reviews
9.6/10
Service
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37 reviews
8.3/10
Amenities
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32 reviews
8.7/10
Cleanliness
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24 reviews
9.1/10
Breakfast
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16 reviews
6.3/10
Comfort
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6 reviews
6.6/10
Wellness Area
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12 reviews
9.1/10
Location
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25 reviews
7.1/10
Room
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26 reviews
8.5/10
Service
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12 reviews
8.7/10
Breakfast
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12 reviews
8.1/10
Vibe
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11 reviews
8.8/10
Cleanliness
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10 reviews
9.2/10
Food
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8 reviews
6.6/10
Comfort
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5 reviews
9.1/10
Location
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23 reviews
7.1/10
Room
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26 reviews
9/10
Service
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13 reviews
9.4/10
Food
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7 reviews
9.1/10
Breakfast
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7 reviews
8.8/10
Cleanliness
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6 reviews
6/10
Comfort
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