Novotel Wien City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,055 reviews

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Aspernbrueckengasse 1, 1020 Vienna, Austria

Description

Hotel extras

  • Novotel in Vienna within walking distance of the city center

  • Executive room with balcony and view of the ring road

  • Children up to 16 years of age can stay for free in their parents' room

  • Running track along the Danube Canal directly in front of the hotel

  • Restaurant with regional & organic-certified dishes

Our accommodation(s)

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Hotel location

Novotel Wien City

Aspernbrueckengasse 1
1020 Vienna
Austria

GPS:48.213099, 16.382962

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FAMILY AND FRIENDS THE SNUGGLY

The modern restaurant offers a selection of regional and international specialties, prepared from fresh, first-class, seasonal ingredients. All dishes can be ordered in three sizes, as a taster, starter or main course

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,055 reviews

TripAdvisor Rating  4.0/5  1,986 reviews

Okay Hotel but wouldn't stay again!

TripAdvisor rating 3.0/5

Darlene M TripAdvisor review

Hotel is a small boutique hotel. Our room was very small and cold! There was no heat in the room and the bathroom floor was like ice. The best they would do for us was give us a Dyson heater to use in the room but that didn't solve the bathroom issue as the bathroom was divided from the main room by a small door! Secondly the shower/tub would not drain properly so had to leave the stopper out. Also, if you have any mobility issues beware, to get into the shower you have to step over a 4 foot ceramic wall and there are no bars to hold onto. As my husband said, it's an okay hotel if you are staying one night, in and out, but we were there for three so felt quite cramped and uncomfortable. Front staff were friendly enough though I think they were a little overwhelmed by all the people checking in and out. They do have a restaurant onsite but found it rather expensive, especially when you have restaurants all over Vienna within walking distance. One last note, they do provide a mini fridge but it's empty!

Customer review rating 4.0/5

Julienne L. Families - Confirmed reviews ALL

I stayed in NWC twice during my 12-day trip. Love the first leg, as we were given the membership privileges. Complimentry snacks, personalized greetings and also a nice room on level 8 with balcony and a small study area. But the second leg, when they could not give me the same room, and it felt like a down grade where there was no balcony and no study, the room felt squeeze for three of us. So i am giving it a lower rating due to inconsistency despite knowing our situation.

Average

TripAdvisor rating 3.0/5

petras428 TripAdvisor review

Location very good. Not in a busy area but close to underground and trams. Also centre within walking distance and also shopping mall. We booked an execustive room which was lovely. Room was clean and we also had a complimentary mini bar and they left us jam and small goodies for christmas. Our extractor fan in bathroom wasnt working and although we reported it, it wasnt fixed our safe was also not working but it was fixed. Shower cap and vanity kits were not replaced. Room was ready after 3pm although it says checkin is at 3pm. Luggage was kept for us in a luggage room although one of the receptionist was being sarcastic due to the amount of luggage we had. Bed not very comfy and sofa bed for kids was not comfy at all. Breakfast was ok but on different days certain food was not available for example christmas day no toast and salmon were available and we were told coz its a holiday. Another day no pancakes for the kids. Dinner at hotel was ok but nothing special.

Customer review rating 0.5/5

Janko V. Couples - Confirmed reviews ALL

The only good thing is the location, terrible breakfast, garage not working even requested at the moment of reservation

Customer review rating 4.5/5

Vasileios P. Families - Confirmed reviews ALL

The hotel is ideally located. The executive rooms were really nice and on a high floor. This is the second time me and my family visited and we were very pleased both times

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Other web-users rate our hotel

  • 1,181 reviews 9.2/10 Location
  • 1,129 reviews 6.6/10 Room
  • 964 reviews 7.8/10 Service
  • 13 reviews 9.1/10 WiFi
  • 622 reviews 6.6/10 Breakfast
  • 558 reviews 5.9/10 Comfort
  • 528 reviews 7.3/10 Cleanliness
  • 222 reviews 4.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.