Novotel Suites Wien City Donau 4 stars

Customer review rating (ALL Rating) 4.5/5 1,627 reviews

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Novotel Suites Wien City Donau - Image 1
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Radingerstrasse 2, 1020 VIENNA, Austria

Description

Hotel extras

  • Spacious 30m² suites

  • Breakfast on the quiet terrace with a view of the greenery

  • Children up to 16 years of age can stay for free in their parents' room

  • Subway connection to the city center and within walking distance of the Prater

Our accommodation(s)

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Hotel location

Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
Austria

GPS:48.224321, 16.398868

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,627 reviews

Customer review rating 4.0/5

Alfie I. Solo - Confirmed reviews ALL

The room is perfect clean and perfect amenities and the manager in the reception she’s very nice and friendly.

Dear Alfie Thank you for taking the time to share your experience with us. We are delighted that your stay with us was comfortable, particularly with the cleanliness of your suite and the amenities provided. Our team takes great care to ensure every guest feels at home, and we’re glad this resonated with you. A special thank you for highlighting our reception manager’s hospitality, she sets the tone for the welcoming atmosphere we strive to maintain. We regret the breakfast selection didn’t fully meet your preferences. While we take pride in offering a variety of fresh options daily, we’ll review our produce offerings to better cater to all tastes. That said, it’s wonderful to know our convenient location near the metro added ease to your explorations. We trust the easy booking process through the ALL App and your Classic status benefits enhanced your experience. Your continued loyalty means the world to us. We hope to see you again on your next visit to Vienna. With very best wishes, Roman Krüger, General Manager

Customer review rating 3.0/5

Hana R. Couples - Confirmed reviews ALL

This was our repeat visit and we have been thinking whether to return for a longer stay later this year. Although we like the location, we have some reservations. We liked: - smooth and welcoming check-in - pleasant experience at the bar (welcome drink) We did not like: - cold room (it took almost two days for the room to warm up) - blanket sheet made inside out - requested amenities were not filled completely on Friday (first attempt) and Saturday (second attempt) - inattentive and disinterested check-out (nobody asked how our stay was)

Dear Hana, Thank you for taking the time to review your recent stay We are delighted that your arrival was smooth and that you found our welcome drink at the bar enjoyable. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Your comments about the room comfort and housekeeping services have been noted, and we will address these points with our team. Please know that our front desk is always available to assist with any concerns during your stay. Nonetheless, we hope our convenient location near public transport and the Prater continues to be a highlight for your future visits. We hope to have the pleasure of welcoming you back on a future visit. Best regards, Roman Krüger, General Manager

Customer review rating 5.0/5

Carmen B. Families - Confirmed reviews ALL

F bine

Dragă Carmen, Vă suntem recunoscători pentru recenzia scrisă. Ne bucură să aflăm că ați avut o experiență plăcută la Novotel Suites Wien City Donau. Vă așteptăm cu drag pentru o nouă ședere! Cu stimă, Roman Krüger, General Manager

Customer review rating 5.0/5

Vedrana K. Friends - Confirmed reviews ALL

Tho room was large,Well equipped and clean,breakfast was amazing.

Dear Vedrana, We are grateful to you for taking the time to send us your review. We are thrilled to know you had such a wonderful stay with us. Our team takes pride in providing spacious, well-equipped rooms, and we’re delighted you found everything to your liking. It’s fantastic that your breakfast experience added to your enjoyment, and we truly appreciate your kind words about our Classic loyalty program. We hope your Vienna adventures were as memorable as your time with us. With easy access to the Prater and the city center, we’re glad our location could enhance your trip. We hope to have the opportunity to welcome you back in the future. Kind regards, Roman Krüger, General Manager

Customer review rating 4.5/5

Krzysztof M. Families - Confirmed reviews ALL

This was my second stay at the hotel and it is great.

Dear Krzysztof, Thank you for such a positive review. We are thrilled that you had another great experience at Novotel Suites Wien City Donau. It’s wonderful to know our family-friendly environment made your stay enjoyable. We value your loyalty as a Classic member and appreciate your kind recommendations to others. Thank you for sharing your feedback, and we look forward to welcoming your family back soon. We would be delighted to welcome you back. Take care, Roman Krüger, General Manager

Other web-users rate our hotel

  • 1,403 reviews 9.4/10 Location
  • 1,694 reviews 8.2/10 Room
  • 1,055 reviews 8.2/10 Service
  • 23 reviews 7.1/10 WiFi
  • 1,080 reviews 8.3/10 Comfort
  • 781 reviews 7.8/10 Breakfast
  • 686 reviews 8.2/10 Cleanliness
  • 266 reviews 6.1/10 Value

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