Novotel Suites Wien City Donau 4 stars

Customer review rating (ALL Rating) 4.5/5 1,639 reviews

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Novotel Suites Wien City Donau - Image 1
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Radingerstrasse 2, 1020 VIENNA, Austria

Description

Hotel extras

  • Spacious 30m² suites

  • Breakfast on the quiet terrace with a view of the greenery

  • Children up to 16 years of age can stay for free in their parents' room

  • Subway connection to the city center and within walking distance of the Prater

Our accommodation(s)

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Room 1

Hotel location

Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
Austria

GPS:48.224321, 16.398868

Telephone

Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,639 reviews

Customer review rating 4.5/5

Mateja S. Business - Confirmed reviews ALL

Dear Mateja, Thank you for taking the time to review your stay. We’re delighted you had such a pleasant business trip with us. Our team takes pride in maintaining fresh, tranquil spaces for productive stays. Your appreciation for our central location near public transport and key business hubs perfectly aligns with our aim to combine comfort with convenience for working professionals. We look forward to welcoming you back. Take care, Roman Krüger, General Manager

Customer review rating 5.0/5

Marko M. Families - Confirmed reviews ALL

Dear Marko, We are grateful for this kind review about your recent stay. We are thrilled to hear your recent stay at Novotel Suites Wien City Donau met your expectations. It’s wonderful to know you appreciated the spotless condition of your room, our housekeeping team works diligently to maintain these standards daily. That said, we’re sorry our loyalty program didn’t resonate with you this time. Your feedback as a Silver member helps us refine these offerings. We hope you enjoyed our proximity to the U1 station and the Prater during your family visit. Many guests find our location ideal for balancing city exploration with relaxation. The entire team look forward to welcoming you back on a future trip. Kind regards, Roman Krüger, General Manager

Customer review rating 3.0/5

Christopher R. Business - Confirmed reviews ALL

Dear Christopher, Thank you for taking the time to share your feedback. We appreciate you highlighting our convenient location near public transport links and exhibition centers, which benefits many business travelers. Your recognition of our spacious suites and competitive pricing is equally valued. We sincerely regret some aspects of your experience fell short of expectations. Our technical team will review the temperature regulation in our refreshment facilities and garage access systems. While we maintain multiple communication channels, we acknowledge your feedback about reaching our reception team and will verify our phone routing configurations. Finally, we’re pleased our direct subway connection to St. Stephen’s Cathedral area supported your Vienna exploration, and that you found our booking platform straightforward to use. We hope to have the pleasure of welcoming you back in future for an improved experience. Kind regards, Roman Krüger, General Manager

Customer review rating 4.0/5

Mircea D. Couples - Confirmed reviews ALL

Dear Mircea, We are grateful for this kind review about your recent stay. We appreciate your trust in choosing us year after year. It’s always a pleasure to welcome returning guests like you, and we’re delighted you continue to value our loyalty program benefits. That said, we sincerely regret that certain aspects of your recent visit fell short of your expectations. Our housekeeping team is typically available upon request, and we’ll review our scheduling to ensure better alignment with guest preferences. We’re glad your overall experience remained positive, and we hope you enjoyed our convenient location near Vienna’s vibrant Prater district and efficient public transport links during your stay. We look forward to welcoming you back. Best wishes, Roman Krüger, General Manager

Customer review rating 5.0/5

Tajana U. Solo - Confirmed reviews ALL

Dear Tajana, Thank you for taking the time to review your stay. We are thrilled to hear your experience at Novotel Suites Wien City Donau exceeded expectations. Our team takes pride in maintaining spotless accommodations and delivering genuine hospitality. Your kind words about the complimentary upgrade and our convenient location near public transport and the Prater mean a lot. A special shout-out to our blonde receptionist, we’ll ensure she receives your praise! It’s wonderful to know our balance of quality and value resonated with you. We’re delighted you chose us for your solo trip and appreciated the seamless booking through the Accor app. We look forward to seeing you again in the future. Kind regards, Roman Krüger, General Manager

Other web-users rate our hotel

  • 1,394 reviews 9.4/10 Location
  • 1,687 reviews 8.1/10 Room
  • 1,070 reviews 7.9/10 Service
  • 21 reviews 6.6/10 WiFi
  • 1,051 reviews 8/10 Comfort
  • 789 reviews 7.7/10 Breakfast
  • 692 reviews 7.9/10 Cleanliness
  • 271 reviews 6/10 Value

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