Novotel Suites Wien City Donau 4 stars

Customer review rating (ALL Rating) 4.5/5 1,645 reviews

Best price
guarantee
Novotel Suites Wien City Donau - Image 1
Novotel Suites Wien City Donau - Image 2
Novotel Suites Wien City Donau - Image 3
Novotel Suites Wien City Donau - Image 4
Radingerstrasse 2, 1020 VIENNA, Austria

Description

Hotel extras

  • Spacious 30m² suites

  • Breakfast on the quiet terrace with a view of the greenery

  • Children up to 16 years of age can stay for free in their parents' room

  • Subway connection to the city center and within walking distance of the Prater

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
Austria

GPS:48.224321, 16.398868

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,645 reviews

Customer review rating 4.5/5

Eugenia A. A. Business - Confirmed reviews ALL

Estimada Eugenia A., Resulta muy gratificante conocer por sus comentarios que hemos podido satisfacer sus expectativas y que ha disfrutado de estos días a nuestro lado. Nos alegra saber que su estancia cumplió con sus expectativas. Valoramos especialmente que haya destacado nuestra excelente ubicación cerca del transporte público y la comodidad de nuestras suites. Además, nos enorgullece que el trato amable de nuestro equipo haya contribuido a hacer su viaje de negocios más agradable. La conexión directa con el centro urbano y la tranquilidad de nuestras instalaciones son aspectos que siempre buscamos potenciar para huéspedes como usted. Nos encantará recibirle nuevamente. Cordiales saludos, Roman Krüger, General Manager

Customer review rating 5.0/5

Kateryna F. Families - Confirmed reviews ALL

Dear Kateryna, We would like to thank you for your feedback about your experience at Novotel Suites Wien City Donau. We are thrilled your family enjoyed our convenient location near Prater park and key transport links. It’s wonderful you found our breakfast satisfying and appreciated the air-conditioned comfort during Vienna’s summer heat. Our team takes pride in maintaining clean, spacious rooms perfect for families, and we’re delighted our parking facilities added convenience to your trip. Thank you for highlighting your positive experience with our reception bar, crafting memorable moments through small gestures like the welcome drink is something we value deeply. As ALL Accor Silver members, your continued trust in our loyalty program means the world to us. We look forward to seeing you again in the future. Kind regards, Roman Krüger, General Manager

Customer review rating 5.0/5

Salman M. Business - Confirmed reviews ALL

Dear Salman, It is a pleasure to receive such positive feedback from a recent guest; we are glad you enjoyed your stay with us. We’re thrilled our team could make you feel at home during your recovery. Our reception staff particularly appreciates your kind words about their efforts. It’s heartening to know our suites provided the comfort you’ve come to expect from Novotel Suites. We take pride in maintaining consistent standards for our ALL Accor members, especially valued Classic status guests like yourself. We look forward to welcoming you back. Best wishes, Roman Krüger, General Manager

Customer review rating 2.5/5

Melanie E. B. Business - Confirmed reviews ALL

Dear Melanie, Thank you for taking the time to review your experience. We appreciate your loyalty as a Gold member and are glad to hear you value our ALL Accor benefits. We sincerely apologize that your experience fell short in some areas. Our housekeeping team is available daily to address any room maintenance needs immediately. Regarding sustainability, we take your feedback seriously and continue implementing eco-friendly practices like our Green Key certification and towel reuse program. We’ve also noted your comments about breakfast and will review our selection to better align with guest preferences. We hope to see you again. Best regards, Roman Krüger, General Manager

Customer review rating 4.5/5

Kai A. Business - Confirmed reviews ALL

Dear Kai, Many thanks for your kind feedback on your recent experience. We’re thrilled you had a great experience at Novotel Suites Wien City Donau. It’s wonderful your room provided the comfort and tidiness you deserved. We’re equally pleased our breakfast offerings met your expectations with their variety and quality. That said, we regret any inconvenience caused by areas needing attention, particularly accessibility. Our lobby underwent renovations in 2023, and we’re actively exploring ways to improve navigation throughout the property. Nonetheless, we’re delighted our Brazilian team member made your stay memorable with her warmth and professionalism. We hope our proximity to public transport and the Prater added convenience to your Vienna exploration. We look forward to welcoming you back. Best regards. Roman Krüger, General Manager

Other web-users rate our hotel

  • 1,413 reviews 9.4/10 Location
  • 1,708 reviews 8.1/10 Room
  • 1,075 reviews 8/10 Service
  • 22 reviews 6.4/10 WiFi
  • 1,056 reviews 8.2/10 Comfort
  • 809 reviews 7.9/10 Breakfast
  • 701 reviews 8/10 Cleanliness
  • 268 reviews 6/10 Value

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Vienna Hotels