Novotel Brussels City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,323 reviews

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Description

Hotel extras

  • City center location

  • 'Green Key' certified

  • Direct access to metro De Brouckère

  • Free highspeed WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

Our accommodation(s)

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Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUSSELS
Belgium

GPS:50.850937, 4.350372

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMETBAR

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,323 reviews

Customer review rating 4.5/5

Laura L. Business - Confirmed reviews ALL

Great location, quiet room and lovely breakfast

Dear Laura, We appreciate your kind review. Thank you for highlighting what matters most to business travelers. We’re glad our city-center location and soundproofed rooms supported both your work and relaxation. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 5.0/5

David M. Couples - Confirmed reviews ALL

Very enjoyable stay, shame the weather was not fine and sunny for May. Found the staff very helpful and knowledgeable. Very comfortable, clean.

Dear David, Thank you for taking the time to share your feedback. We are delighted to hear you had such a pleasant stay with us. Your appreciation for our team’s attentiveness and the comfort of your room means a lot. We take pride in maintaining high standards of cleanliness to ensure every guest feels at home. That said, we regret the weather during your visit didn’t cooperate as much as we would have wished. Finally, it’s wonderful our central location allowed you to explore Brussels with ease. We’re also glad our website made booking straightforward for your couple’s getaway. The entire team looks forward to welcoming you back for a future visit. Kind regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 5.0/5

Rizal O. Friends - Confirmed reviews ALL

Room was very comfortable. Reception girl on 22nd May @16:00 was lovely. Got free box of wafer biscuit. Reception guys on 24th May @13:40 were helpful and warm. I was expecting to pay for a can of coke I took from the fridge when I returned the room key. To my surprise, they told me that everything in the fridge was included and offered to give the room key back so I can grab them. Bar staff on 22nd May @19:20 were warm and welcoming.

Dear O., Thank you for positively reviewing your visit. We’re grateful you chose our hotel for your Brussels getaway. Knowing you found comfort in your room and felt well-supported by our staff means a lot. As a Gold member, your continued trust motivates us to deliver consistent quality, and we’re pleased everything aligned for a smooth stay booked through the Accor ALL App. We look forward to welcoming you back for another memorable experience. Best wishes, Marc UYTTERHOEVEN, General Manager

Customer review rating 4.5/5

Ying L. Families - Confirmed reviews ALL

Well located and amenity rich stay. The staff are professional and helpful.

Dear Ying, We appreciate your thoughtful review. We’re delighted our central location and facilities contributed to your family’s comfortable stay. Our team takes pride in delivering professional service, and we’re thrilled this enhanced your experience. The variety of amenities aims to cater to all guests’ needs, from our fitness facilities to family-friendly services. We look forward to welcoming you back for another excellent experience with us. Kind regards, Marc UYTTERHOEVEN, General Manager

Customer review rating 5.0/5

Veera V. N. K. C. Couples - Confirmed reviews ALL

Spacious rooms. Well located. Courteous staff.

Dear Age, Please accept our sincere thanks for this kind feedback. It’s wonderful to hear your stay with us was so enjoyable. We’re pleased our comfortable rooms and central location met your expectations. Our staff works diligently to ensure every guest feels valued, and your recognition of their efforts means a lot. We look forward to welcoming you back. Best wishes, Marc UYTTERHOEVEN, General Manager

Other web-users rate our hotel

  • 2,127 reviews 9.6/10 Location
  • 2,168 reviews 7.7/10 Room
  • 1,942 reviews 8.8/10 Service
  • 26 reviews 7.1/10 WiFi
  • 961 reviews 8.3/10 Breakfast
  • 865 reviews 8.2/10 Cleanliness
  • 367 reviews 6.8/10 Pool

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