Mövenpick Grand Al Bustan Dubai

Customer review rating (ALL Rating) 4.3/5 1,424 reviews

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Description

Hotel extras

  • Our guest rooms and suites offer a range of amenities and space perfect for every traveller

  • Featuring modern contemporary interiors, free Wifi, dining options and meetings facilities.

  • Meetings and Events venues

  • Some rooms feature city or pool views, with options for a balcony and pool access.

  • Some of our guest rooms and suites offer an exclusive access to our Executive Lounge.

Our accommodation(s)

Hotel location

Mövenpick Grand Al Bustan Dubai

51st corner Casablanca Street, Al Garhoud, P.O. Box 30880
30880 Dubai
United Arab Emirates

GPS:25.2480387, 55.3453552

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,424 reviews

TripAdvisor Rating  4.5/5  4,231 reviews

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very comfortable stay

Dear Mr. G., Thank you for your feedback! We're so glad to hear that you had a comfortable stay with us. We hope to welcome you back soon for another great experience! Sincerely, The Management

WELL LOCATED

Customer review rating 4.5/5

Paul Business - Confirmed reviews ALL

HOTEL PERSONAL VERY ATTENTIVE AND EFFICIENT

Dear Mr. C., Thank you for your wonderful feedback! We're so glad to hear that you enjoyed our convenient location and that our team provided attentive and efficient service. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay! Sincerely, The Management

Wonderful stay

Customer review rating 5.0/5

Rumpletskin Business - Confirmed reviews ALL

Cozy, well appointed room with very comfortable beds and ample work space. Lovely Thai restaurant and elaborate, sumptuous daily breakfast.

Dear Mr. M., Thank you so much for your lovely feedback! We’re thrilled to hear that you had a wonderful stay and enjoyed the comfort of your room, the delicious breakfast, and our Bambooda Restaurant. We're also glad that our team was able to assist you with your vegan dietary needs. It's our priority to ensure every guest feels well taken care of and we truly appreciate your understanding and will continue to explore more vegan-friendly options across our restaurants. We look forward to welcoming you back for another great experience! Sincerely, The Management

Comfortable stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Great stay overall, great location

Dear Ms. Z., Thank you for your kind feedback! We're so glad to hear that you had a comfortable stay and enjoyed our great location. It’s always our goal to provide a relaxing and convenient experience for our guests. We hope to welcome you back soon for another wonderful stay! Sincerely, The Management

Veramente peggiorato. Sporco. 2 stelle

TripAdvisor rating 1.0/5

Elena V TripAdvisor review

customers for many years, when we work in Dubai we also spend 1/2 months in this hotel. As soon as I arrived this year I found everything changed a lot and for the worse. it is no longer a 5 star hotel but a 3 star one! 1) Pool area very dirty on the floor. my daughter leaned on the edge of the pool for a moment and she was black with dirt, hair, hair and dust! Does no one ever clean it? how disgusting! 2) The pool area doesn't have a single inflatable/doughnut for kids and no one to inflate even my life jacket! never happened in any hotel in Dubai! Never! 3) Wrong bill at the pool bar, they marked me for an extra water and a double price for the children's menu 4) Today my daughter turned one and usually in every hotel they make a cake with balloons even if it's just 1 chocolate or a letter. nothing here! zero! very rude. no happy birthday for his first year!! terrible.. 5) the new rooms smell full and look like studentato. !!

Dear Elena, Thank you for sharing your detailed feedback, and we are truly sorry to hear that your recent experience was not up to the standards you’ve enjoyed in the past. As a loyal guest, we deeply regret that your stay was disappointing, and we understand how frustrating it must have been to encounter these issues during such an important visit. This is certainly not the experience we want to provide to our guests, and we are taking action to prevent this from happening again. If there’s anything we can do to make your next stay even better, please reach out to us directly with further information at: aman.anand@movenpick.com to ensure we can deliver a better experience next time. Rest assured, we are taking your feedback seriously and will work hard to make the necessary improvements. We genuinely appreciate your continued loyalty over the years, and we hope you will give us another opportunity to restore your confidence in our hotel. Kind Regards, The Management

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Other web-users rate our hotel

  • 904 reviews 9.2/10 Location
  • 1,368 reviews 7.3/10 Room
  • 2,725 reviews 9.3/10 Service
  • 8 reviews 8.7/10 WiFi
  • 544 reviews 6.9/10 Cleanliness
  • 387 reviews 8.4/10 Breakfast

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