Swissôtel Al Maqam Makkah 5 stars

Customer review rating (ALL Rating) 4.4/5 7,835 reviews

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Description

Hotel extras

  • Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city

  • Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .

  • Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.

  • Located 100m steps away from Haram granting our guests a privileged and convenient passage.

  • take pride in providing a family-friendly accommodation with treats for young guests.

Our accommodation(s)

Hotel location

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Saudi Arabia

GPS:21.4193199, 39.82421

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  7,835 reviews

Customer review rating 5.0/5

Abubakir K. Families - Confirmed reviews ALL

I have stayed few times in this hotel now and the most expelling experience was and is still with the Restaurant Manger and the entire team. Thank you for your great hospitality, friendly and professional service.

Dear Abubakir, May Allah accept all your good deeds. Thank you for expressing your opinion, and we are glad that our staff service at the restaurant have got your satisfaction. We look forward to serving you during your next visit. Kind regards, Swissotel Al Maqam Makkah.

Customer review rating 3.5/5

Waleed A. S. Friends - Confirmed reviews ALL

nice overall stay

Dear Waleed, Thank you for your awesome feedback towards our cleaning service, we are always honored to welcome you at Swissotel A. Maqam Makkah, we took your comment about the buffet into immediate action, waiting to serve you again soon. Kind regards, Swissotel A. Maqam Makkah.

Customer review rating 4.0/5

Yusuf S. Families - Confirmed reviews ALL

As usually prefect

Dear Yusuf, Thank you for your review, look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with an outstanding service that meets your expectations. Best regards, Swissotel Al Maqam Makkah.

Customer review rating 2.0/5

O. S. O. S. Solo - Confirmed reviews ALL

The in room dining service was lacking quality food was served cold, I asked for Tabasco along with ketchup, the ketchup was missing.

Dear O., We’ll take your comment about the in-room dining, buffet quality and bathroom maintenance into immediate action as we forwarded it to the concerned department. We always strive to provide our guests with an enjoyable Swiss stay. Look forward to welcoming you on your next visit to Swissotel Al Maqam Makkah with a promise to provide you with outstanding service that meets your expectations. Best regards, Swissotel Al Maqam Makkah.

Customer review rating 5.0/5

Guiaria C. Families - Confirmed reviews ALL

The staff especially Mr. Mohanad of ALL ACCOR was so helpful and made our check in process smooth and easy. Alhamdulillah.

Dear Guiaria, We are delighted that you took the time to thank our check-in process and staff for their services. We will share your opinion with Mr. Mohanad personally. We promise to continuously develop our services to meet your needs. We look forward to serving you during your next visit. Best regards, Swissotel Al Maqam Makkah.

Other web-users rate our hotel

  • 4,880 reviews 9.4/10 Location
  • 6,292 reviews 8.1/10 Room
  • 15,641 reviews 9.3/10 Service
  • 133 reviews 3.5/10 WiFi
  • 3,170 reviews 8.7/10 Cleanliness
  • 2,531 reviews 8.8/10 Food
  • 2,468 reviews 9.1/10 Breakfast
  • 859 reviews 4.8/10 Value

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