Swissôtel Al Maqam Makkah 5 stars

Customer review rating (ALL Rating) 4.4/5 7,406 reviews

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Description

Hotel extras

  • Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city

  • Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .

  • Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.

  • Located 100m steps away from Haram granting our guests a privileged and convenient passage.

  • take pride in providing a family-friendly accommodation with treats for young guests.

Our accommodation(s)

Hotel location

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Saudi Arabia

GPS:21.4193199, 39.82421

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  7,406 reviews

TripAdvisor Rating  4.3/5  3,890 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Mohammed A. Families - Confirmed reviews ALL

We had a bit of a struggle to make payment to you. We were forced to use a relatives credit card. Allowing debit card with some deposit will probably help.

Dear Mohammed, Thank you for your positive feedback towards our breakfast buffet and location that directly faces the holy Kaaba. We will take your comment about the payment process into consideration. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon. Best regards, Swissotel Al Maqam Makkah.

Customer review rating 5.0/5

Abdullah W. Families - Confirmed reviews ALL

The admin upgarded our room and allowed us for a late checkout. The room service and breakfast staff were on point and very welcoming. Loved every bit of our stay, and will definitely be coming back here only.

Dear Abdullah, May Allah accept all your good deeds. Thank you for expressing your opinion, and we are glad that our room upgraded, check-out process, room service, breakfast staff, location and hotel amenities have got your satisfaction. We look forward to serving you during your next visit. Kind regards, Swissotel Al Maqam Makkah.

Customer review rating 5.0/5

Majeda A. Families - Confirmed reviews ALL

Was wonderful and easy

Dear Mejeda, We are thankful for your sincere feedback about our location and staff service, and we are thrilled to hear you were able to enjoy the quality of life with our Swiss service during your stay. We will surely pass your feedback to Mr. Faisal to keep up the good work, and we are waiting to serve you again soon. Kind regards, Swissotel Al Maqam Makkah.

Customer review rating 4.5/5

Muhammad A. Couples - Confirmed reviews ALL

Overall, it was a good stay however I must say that the value you get is not for the price you pay. (Simply its overpriced)

Dear Muhammad, Thank you for your awesome feedback towards our location and hotel facilities, we are always honored to welcome you at Swissotel Al Maqam Makkah, we took your comment about the price into immediate action, waiting to serve you again soon. Kind regards, Swissotel Al Maqam Makkah.

Customer review rating 5.0/5

Lukluk C. Couples - Confirmed reviews ALL

So glad we choosed this hotel because well located and had great experience with spectacular Kabaa view

Dear Guest, Thank you for your positive feedback towards our location and room view that directly faces the holy Kaaba. We are always honored to welcome you at Swissotel Al Maqam Makkah. Waiting to serve you again on your next visit soon. Best regards, Swissotel Al Maqam Makkah.

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Other web-users rate our hotel

  • 4,766 reviews 9.4/10 Location
  • 6,219 reviews 8.1/10 Room
  • 15,795 reviews 9.4/10 Service
  • 142 reviews 3.9/10 WiFi
  • 3,028 reviews 8.7/10 Cleanliness
  • 2,301 reviews 8.9/10 Food
  • 2,179 reviews 9.1/10 Breakfast

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