Mercure Kuala Lumpur Trion 4 stars

Customer review rating (ALL Rating) 4.2/5 1,002 reviews

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Mercure Kuala Lumpur Trion - Image 1
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JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI, 55200 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • The tallest Mercure hotel in Southeast Asia.

  • Room accommodation from level 38 - free from street noise with amazing view of city skyline

  • Modern conveniences such as complimentary WIFI and smart TV for endless in room entertainment

  • Within 10 mins drive to TRX business commercial centre and Bukit Bintangs tourist attraction.

  • All meeting rooms comes with natural day light, smart tv projectors and WIFI.

Our accommodation(s)

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Room 1

Hotel location

Mercure Kuala Lumpur Trion

JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI
55200 KUALA LUMPUR
Malaysia

GPS:3.12454, 101.71002

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MIRROR RESTAURANT

The all-day dining restaurant on the mezzanine floor with its capacity of 160 pax offers a convenient dining experience that includes daily buffet breakfast as well as a la carte meals for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,002 reviews

Customer review rating 5.0/5

Susan H. S. Y. Business - Confirmed reviews ALL

Dear Susan H. S. Y., Thank you so much for your wonderful feedback and perfect score, as well as for your loyalty as an ALL Gold member. We're pleased to know you had a comfortable stay and enjoyed the skyview from your room. We hope your next visit gives you the chance to explore the surroundings a little more, and we look forward to welcoming you back soon. Regards, The Management

Customer review rating 3.0/5

Chanon K. Business - Confirmed reviews ALL

Dear Chanon K., Thank you for your feedback and for your continued loyalty as an ALL Platinum member. We're glad to hear you enjoyed our location and the hospitality of our team. We're sorry to hear about the inconsistent hot water and Wi-Fi coverage issues you experienced in your room. Please accept our apologies for the inconvenience and rest assured we will look into this to prevent it from happening again. Thank you again for bringing this to our attention and we hope to have the opportunity to provide you with a better experience on your next stay. Regards, The Management

Customer review rating 4.5/5

Mafiza B. T. M. T. Business - Confirmed reviews ALL

Dear T. Mafiza B. T. M., Thank you for taking the time to complete our survey and share your feedback about your recent stay at Mercure Kuala Lumpur Trion. We appreciate your continuous support and are delighted this stay, like your previous ones, met your expectations. We're pleased to hear our team left such a positive impression on you. We'll be sure to share your compliments with them. We've also taken note of your comments and will pass them along to the relevant teams for consideration. Thank you again for your loyalty. We hope to welcome you back again soon! Regards, The Management

Customer review rating 5.0/5

M. A. A. B. N. A. M. Families - Confirmed reviews ALL

Dear M. A. A. B. N. A., Thank you so much for the perfect scores and for choosing to stay with us for your family trip! We're delighted you enjoyed the view and glad to know our team's friendliness made your stay comfortable. Thank you also for your continued loyalty as an ALL-Classic member, we truly appreciate it. We look forward to welcoming you and your family back again next time. Regards, The Management

Customer review rating 3.5/5

Luizi E. Couples - Confirmed reviews ALL

Dear Luizi E., Thank you for taking the time to complete our survey about your recent stay at Mercure Kuala Lumpur Trion and for your support as an ALL Classic member. We truly appreciate your review as it provides us with the opportunity to improve. We're pleased you found our environment clean and our team friendly. However, we apologise for the noise disturbance from outside traffic and hallway chatter, which clearly impacted your comfort during the stay. We'll look into ways to improve noise insulation in the rooms. We've also noted your comments on pricing relative to the room offering and will take this into consideration. Nonetheless, we hope to have the chance to offer you a more comfortable stay in the future. Regards, The Management

Other web-users rate our hotel

  • 622 reviews 8.4/10 Location
  • 1,042 reviews 7.4/10 Room
  • 807 reviews 7.3/10 Service
  • 35 reviews 2.3/10 WiFi
  • 506 reviews 8.4/10 Cleanliness
  • 427 reviews 5.3/10 Comfort
  • 355 reviews 9.2/10 Vibe
  • 163 reviews 6.9/10 Breakfast

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