Hi Deni, Wah, 100/100 dong! Makasih banget sudah sharing pengalaman dan kasih title “Best 4-star hotel on Patong” auto bikin TRIBE team senyum-senyum sendiri nih! 😎🤘 Senang banget dengar semuanya berjalan smooth, kamar bersih dan rapi, kasurnya nyaman, plus fasilitasnya juga mantap. Dan special shout-out buat Daniel! Saya pasti sampaikan apresiasi Deni ke Daniel hospitality-nya memang patut dicontoh! Oh iya, maaf banget ya waktu Deni stay kemarin saya tidak sempat menyapa langsung, Semoga next time kita ketemu dan bisa ngobrol langsung. Thanks juga sudah appreciate tim Reservation, welcome drink, dan overall ALL experience kamu. Feedback kamu soal sustainability kebetulan kami hotel flagship jadi masih dalam tahap diskusi 😎. Kalau next time ke Phuket lagi, jangan lupa balik ke TRIBE ya. See you next time 🤘 Cheers, Nur Aisah - Chacha Super Welcomer

Dear Mr. Kurt, Wow, what a fantastic review! 🖤 Thank you so much for sharing such detailed and thoughtful feedback about your stay at TRIBE Phuket Patong. We’re delighted to hear that you enjoyed the relaxed TRIBE vibe, breakfast, thoughtful little touches, and of course, the welcome-drink cocktails! We’ll make sure our mystery cocktail maestro gets the recognition he deserves, hopefully next time he’ll remember to wear his name tag! 😂 Your kind words about our team, especially Chacha, truly mean a lot to us. We’re also happy that our facilities and little details helped make your stay more comfortable and enjoyable. Thank you as well for the helpful tip regarding pool-facing rooms. We’ll definitely keep this in mind when assisting our future guests. It was lovely having you with us, and we hope you had a fantastic time exploring Phuket after your stay. Have fun on your trip, stay safe, and keep enjoying the journey! ✈️🌴 We’d love to welcome you back to TRIBE Phuket Patong for another round of good vibes and, hopefully, another cocktail or two! 🍸😉 TRIBE on! 🖤

Dear Zain H., Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our beautiful hotel, food, and the amazing service from our team. 🌟 We’re especially happy that you had the chance to try the restaurant next door and loved it! Your kind recommendation means a lot to us. We look forward to welcoming you back to TRIBE Phuket Patong for another fantastic stay! 💛

Hi Gavin, Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear that your stay did not meet your expectations, particularly as an ALL Platinum member. We’re especially disappointed to see that the service, breakfast and overall experience fell short. Your comments regarding the breakfast offering and the communication of our halal concept are particularly important, and we’ll review how clearly this information is presented before guests arrive. We’ll also share your feedback with our team regarding the service during your stay, as this is certainly an area where we need to do better. We appreciate your honesty, Gavin. While we’re sorry that you would not currently choose to return, your feedback gives us a clear opportunity to improve. We hope we’ll have another opportunity in the future to provide you with the TRIBE experience you should expect from an Accor hotel. TRIBE Team

Dear unada A. H. H., Thank you so much for sharing your wonderful feedback! 😊 We’re delighted to hear that you enjoyed your stay and appreciated our modern, new hotel, delicious variety of HALAL breakfast options, and excellent value for money. Your kind words mean a lot to our team, and we look forward to welcoming you back to TRIBE Phuket Patong again soon! 💙

Hi Anthony, Thank you for taking the time to share such detailed feedback with us, and especially for recognizing our team with a 90/100 rating. We’re glad our people made a positive impression during your stay. We’re sorry, however, that several important parts of your experience fell short, particularly the breakfast offering and bathroom cleanliness. Your comments about the variety and balance of our breakfast selection are clear, and we’ll share them with our Food & Beverage team for review. We also take your comments regarding the bathroom cleanliness seriously and will reinforce our room inspection standards with the Housekeeping team. We’ve also noted your observation about towels being replaced despite being left for reuse. This is certainly something we need to improve to ensure our sustainability initiatives are reflected in the actual operation. Regarding our halal food concept, we understand that the current selection did not match your expectations. TRIBE Phuket Patong is designed around a halal food concept, and we appreciate your feedback on how we can provide greater variety within that framework and communicate the concept more clearly before arrival. Thank you again for your honest feedback, Anthony. We may not have won you over this time, but your comments give us some very practical homework — and we’ll take it seriously. 🤘 TRIBE Team

Thank you so much, Andrea, for the fantastic 10/10 review! 💛✨ We’re absolutely delighted to hear that you enjoyed our location, clean and comfortable rooms, and especially the warm service from our restaurant and bar teams. And yes… Chef Justin really is a legend! 😎👨‍🍳 We’ll make sure he knows he made your stay extra special. It was a pleasure having you and your family with us, and we hope to welcome you back to TRIBE Phuket Patong for another fabulous stay very soon! 🙌💙

Thank you so much, Hassan, for your amazing 10/10 review! 🙌✨ We’re absolutely delighted to hear that our team made your stay truly remarkable. From Front Office and Housekeeping to Food & Beverage, your kind words are a wonderful recognition of everyone’s effort. 💙 And knowing that you would recommend us and that every part of your stay scored 100/100… you’ve definitely made our team’s day! 😎🔥 We hope to welcome you and your family back to TRIBE Phuket Patong for another fantastic stay very soon! 🌴✨

Dear Yicong W., It was our pleasure to have you stay with us, and we hope to have the opportunity to welcome you back to TRIBE Phuket Patong for another enjoyable stay.

Dear Muhammad F. A. B. M. A., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found our location convenient, with easy access to mini markets, bike rentals, and the surrounding area. We’re also pleased to know that you had a perfect experience with us. It was our pleasure to welcome you, and we look forward to seeing you again at TRIBE Phuket Patong.

Hi Vishal, WOW — a perfect 100/100! 💯🔥 Thank you so much for this fantastic review. We’re thrilled to hear you enjoyed our modern design, spotless rooms, comfy stay, facilities and prime Patong location. But most importantly, we’re absolutely delighted that our TRIBE team made you feel so welcome and at home. That’s exactly the vibe we’re going for! 🤘✨ And a special shout-out to Chef Karan! 👨‍🍳🔥 We’ll make sure he sees your kind words. Knowing that his hospitality and personality helped make your stay extra special will definitely put a big smile on his face. Thank you again for recommending TRIBE Phuket Patong 10/10 and for recognizing the whole team. We can’t wait to welcome you and your friends back for another 100/100 stay! TRIBE Team

Dear Yasmin B. F. A., Thank you so much for your wonderful review! We are truly delighted to hear that your stay with us was the highlight of your travels throughout Thailand. It is especially rewarding to know that you appreciated our room design, cleanliness, and the fresh atmosphere of our bathrooms. Our Housekeeping team takes great pride in maintaining the highest standards, and your kind words will certainly mean a lot to them. Your appreciation for our service is the greatest compliment we could receive. Thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional experience on your next visit to Phuket.

Dear Wardah K., Thank you for taking the time to share your feedback following your stay at TRIBE Phuket Patong. We're delighted to hear you enjoyed our convenient location, just a short walk from Patong Beach and Jungceylon, and that you found your room clean and well maintained throughout your stay. At the same time, we're truly sorry that the room amenities were not consistently replenished and that your request was not fully fulfilled. This is certainly not the experience we aim to provide, and we sincerely apologize for the inconvenience. Your comments have been shared with our Housekeeping team so we can improve our attention to detail and ensure amenities are replenished promptly for every guest. We truly appreciate your valuable feedback, as it helps us improve. We hope to have the opportunity to welcome you back and provide you with the seamless experience you deserve. Cheers, The TRIBE Phuket Patong Team

Dear Hassan M., Thank you for sharing your wonderful feedback and for choosing TRIBE Phuket Patong for your family getaway. We're delighted to hear you enjoyed our clean rooms, helpful team, and peaceful location. Being close to all the excitement of Patong while offering a more relaxed setting is exactly the experience we hope to provide for our guests. We're also grateful for your recognition as an ALL Silver member and truly appreciate your recommendation. Your kind words motivate our team to keep delivering memorable stays. We look forward to welcoming you and your family back for another great stay at TRIBE Phuket Patong. Cheers, The TRIBE Phuket Patong Team

Dear Eisa A... M. A... A.. A., Thank you for sharing your feedback. We are truly sorry to learn that your experience with our housekeeping service did not meet your expectations. Please accept our sincere apologies for the cleanliness issues you encountered. We are especially concerned by your impression that the room was only cleaned properly after you provided A... tip. At TRIBE Phuket Patong, we are committed to delivering the same high standard of service to every guest, regardless of gratuities, and this is certainly not the experience we want anyone to have. Your comments have been shared with our Housekeeping team for immediate review and follow-up to ensure our service standards are consistently maintained. We sincerely appreciate your feedback, as it helps us improve, and we hope to have the opportunity to provide you with the high-quality experience you deserve on A... future stay.

Dear Ajay K. Y., Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, vibrant and comfortable rooms, as well as the cleanliness of our property. It is especially rewarding to know that our team and culinary offerings made such a positive impression on your stay. Your kind words truly motivate us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to TRIBE Phuket Patong for another fantastic stay in the near future.

Dear Ghadeer Y. A. J. Y., Thank you for taking the time to share your feedback. We are pleased to know that you found your stay convenient and enjoyed the overall experience. However, we sincerely apologize for the inconvenience caused by the ants you noticed in your room. This is certainly not the standard we strive to provide, and your comments have been shared with our Housekeeping and Pest Control teams so that immediate corrective action can be taken. We also appreciate your feedback regarding the security deposit. We understand your concern, and while the deposit is a standard pre-authorization to cover any incidental charges during the stay, we recognize that it may seem high. Your comments have been noted and will be shared with our management team for review. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to TRIBE Phuket Patong and provide you with an even better experience.