Mercure Tangerang BSD City 4 stars

Customer review rating (ALL Rating) 4.6/5 785 reviews

Mercure Tangerang BSD City - Image 1
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Description

Hotel extras

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 TANGERANG
Indonesia

GPS:-6.302602, 106.645256

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  785 reviews

TripAdvisor Rating  4.9/5  2,185 reviews

Customer review rating 4.5/5

Sandhy T. P. Business - Confirmed reviews ALL

Unforgettable stay at Mercure BSD Hotel This modern and stylish hotel is a gem in the heart of BSD City. The rooms are sleek, comfortable, and perfectly equipped with all the essentials. The hotel's facilities are impressive, with a great fitness center, outdoor pool, and excellent meeting spaces. The staff at Mercure BSD are incredibly friendly and efficient, providing top-notch service that makes you feel right at home. Mba Aida and Mas Rama, in particular, were fantastic - always ready to help and provide recommendations. The location is ideal, with plenty of dining and shopping options nearby. And, the hotel's modern design and vibrant atmosphere make it a great choice for both business and leisure travelers. Overall, Mercure BSD Hotel is a fantastic choice for anyone looking for a comfortable, convenient, and enjoyable stay. Highly recommended! 5 stars, and I'll be back for sure!"

Dear Mr. Sandhy T. P., Warm greetings from Mercure Tangerang BSD City. Thank you very much for taking the time to share such an exceptional and detailed review through the TrustYou Survey. We are truly delighted to read your wonderful comments and to know that your stay with us was memorable. It is a pleasure to learn that you enjoyed our modern and stylish hotel design, the comfort of our sleek and well-equipped rooms, as well as the facilities we provide, including the fitness center, outdoor pool, and meeting spaces. We strive to create an atmosphere that supports both business and leisure travelers, and it is very rewarding to know that these efforts contributed positively to your stay. Your kind appreciation of our team, especially Mba Aida and Mas Rama, means a great deal to us. We are proud to have team members who are committed to hospitality from the heart, and your words will certainly be shared with them as recognition and motivation. We are also pleased that our location, surrounded by shopping and dining options, as well as our sustainable practices and ALL member recognition, added further value to your experience. Your consistent 90/100 ratings across various categories reflect the trust and satisfaction you had throughout your stay, and we are grateful for your strong recommendation. Thank you once again for choosing Mercure Tangerang BSD City and for your loyalty as a Classic member of ALL – Accor Live Limitless. We look forward with great pleasure to welcoming you back for another unforgettable stay in the near future. Warm regards, Rajcenda Syavira Guest Experience Executive

Customer review rating 4.5/5

Lila Z. Families - Confirmed reviews ALL

The hotel is located near the mall, there is a jogging track around the hotel area and the place is quiet. My experience with the hotel staff is good especially Ms. Raj they provide the best service for all my requests and their hospitality is also good thank you

Dear Ms. Lila Z., Warm greetings from Mercure Tangerang BSD City. Thank you very much for sharing your wonderful review. We’re delighted to hear that you and your family enjoyed a memorable 3-day staycation with us. It’s great to know that our location, peaceful surroundings, and jogging track added comfort and convenience to your stay. We truly appreciate your kind words about our team, especially Ms. Raj. She will be thrilled to hear that her service and hospitality made a positive impact on your experience. Thank you once again for choosing Mercure Tangerang BSD City. We look forward to welcoming you and your family back for another relaxing stay. Warm regards, Dita Oktantia Assistant Front Office Manager

Good time

TripAdvisor rating 5.0/5

Ade A TripAdvisor review

Love the hotel experience with excellent breakfast overall, wtih serving a cup of coffee from miss Aida with full of smile and good taste. Its a perfect hotel to stay..🤩🥰

Dear Valued Guest, Warm Greetings from Mercure Tangerang BSD City, Thank you very much for sharing your wonderful feedback with us. We are truly delighted to know that you enjoyed your stay and had a great overall experience, especially our breakfast selection. It is especially rewarding to hear your kind words about Aida and we will be sure to share your compliments with her, as her warm smile and attentive service truly reflect our Heartist spirit. Your lovely words and positive energy truly mean a lot to us and motivate our team to continue delivering memorable experiences for our valued guests. 🤩🥰 We sincerely look forward to welcoming you back for another perfect stay with us in the near future. Warm Regards, Rajcenda Syavira Guest Experience Executive

Customer review rating 5.0/5

Denny A. Business - Confirmed reviews ALL

Nice staf

Dear Mr. Denny A., Warm Greetings from Mercure Tangerang BSD City, Thank you very much for taking the time to complete our TrustYou survey and for giving us perfect scores across every aspect of your stay. We are delighted to know that you had a good stay and that our team left a positive impression on you. Your feedback on the friendliness and helpfulness of our staff truly means a lot to us and serves as strong motivation for the entire team to continue delivering excellent service. It was a pleasure hosting you during your business trip, and we would be honored to welcome you back on your next visit to BSD City. Warm Regards, Rajcenda Syavira Guest Experience Executive

Customer review rating 4.0/5

H. H. Families - Confirmed reviews ALL

Satisfied

Kepada Bapak H., Salam Hangat dari Mercure Tangerang BSD City, Terima kasih telah meluangkan waktu untuk membagikan pengalaman Anda dan memberikan penilaian yang baik kepada kami. Kami senang mengetahui bahwa Anda dan keluarga merasa puas selama menginap, mulai dari proses check-in, akomodasi, sarapan, hingga pelayanan dari tim kami. Kami juga sangat menghargai apresiasi Anda terhadap tim Security yang telah memberikan kontribusi positif selama kunjungan Anda. Umpan balik ini akan kami sampaikan kepada tim sebagai motivasi untuk terus memberikan pelayanan yang sigap dan membantu para tamu. Kami juga berterima kasih atas masukan terkait kemudahan akses. Masukan seperti ini sangat berharga bagi kami dalam meningkatkan kenyamanan tamu, dan tim kami akan meninjau kembali area yang dapat diperbaiki agar pengalaman berikutnya menjadi lebih praktis dan menyenangkan. Kami menghargai loyalitas Anda sebagai anggota ALL Accor Live Limitless Classic, dan senang mengetahui bahwa pengakuan keanggotaan, fasilitas hotel, serta layanan tambahan seperti restoran, bar, dan fasilitas keluarga memberikan pengalaman yang baik sepanjang masa inap Anda. Kami berharap dapat menyambut Anda dan keluarga kembali pada kesempatan berikutnya dan memberikan pengalaman yang lebih baik lagi. Apabila Anda memiliki preferensi khusus atau kebutuhan tertentu pada kunjungan berikutnya, jangan ragu untuk menghubungi kami—kami dengan senang hati akan membantu. Salam Hangat, Rajcenda Syavira Guest Experience Executive

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Other web-users rate our hotel

  • 368 reviews 9.4/10 Location
  • 819 reviews 9.1/10 Room
  • 1,000 reviews 9.4/10 Service
  • 6 reviews 9.1/10 WiFi
  • 671 reviews 9/10 Food
  • 473 reviews 9.4/10 Cleanliness
  • 437 reviews 8.5/10 Breakfast
  • 332 reviews 8.7/10 Amenities

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