Novotel Bur Dubai 4 stars

Customer review rating (ALL Rating) 4.5/5 873 reviews

Novotel Bur Dubai - Image 1
Novotel Bur Dubai - Image 2
Novotel Bur Dubai - Image 3
Novotel Bur Dubai - Image 4

Description

Hotel extras

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Police Lost & Found Compliant Hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

Our accommodation(s)

Hotel location

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

GPS:25.233, 55.3208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  873 reviews

TripAdvisor Rating  4.7/5  1,154 reviews

Customer review rating 2.5/5

Nabila I. Families - Confirmed reviews ALL

Not very good

Customer review rating 3.5/5

Krishnakumar R. J. Families - Confirmed reviews ALL

Food Indian not up to mark ,limited choices on breakfast and dinner

Customer review rating 0.5/5

Sandra S. Business - Confirmed reviews ALL

The customer service was extremely poor; we had to call multiple times, even for basic requests like tea. The rooms were very small with hardly any space to move comfortably. Staff were impolite and had a “stay if you want or leave” attitude. Breakfast was a complete scam, with only fruits and bread, yet charged nearly 200 AED. I would never recommend this hotel to anyone.

Customer review rating 5.0/5

Rafik A. Business - Confirmed reviews ALL

As always, very relaxing to be at your hotel.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Customer review rating 4.5/5

Gaby K. Business - Confirmed reviews ALL

Near hospitals, metro, Wafi mall. Smooth check in and late check out

In partnership with TripAdvisor

Other web-users rate our hotel

  • 714 reviews 9.2/10 Location
  • 1,251 reviews 7.9/10 Room
  • 3,011 reviews 9.3/10 Service
  • 6 reviews 8.3/10 WiFi
  • 810 reviews 8.2/10 Cleanliness
  • 435 reviews 9.5/10 Vibe
  • 414 reviews 7.8/10 Breakfast
  • 38 reviews 5.5/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai