Novotel Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.1/5 1,672 reviews

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Orchard District, 28 Stevens Road, #01-01, 257878, 257878 SINGAPORE, Singapore

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Novotel Singapore On Stevens

Hotel that makes every moment matter

Step into a lush urban paradise just minutes from Singapore's iconic Orchard Road and UNESCO Heritage Site, Singapore Botanic Gardens. The tranquil, modern and eco-friendly 254 guests rooms are perfect for business or leisure. Enjoy spacious and ergonomic work space, unlimited mobile internet access, state-of-the-art meeting facilities, a 24-hour gym, an infinity pool, a large outdoor lap pool and dining outlets in our 4-star hotel.

The 4-star Novotel Singapore on Stevens hotel is located in a modern, bustling central Singapore. Also known as the "Garden City", Singapore is covered with trees and tropical flora and fauna, making it one of the most pleasant cities to live and work in. The architectural design of Novotel Singapore on Stevens has subtle representations of Singapore's nature, culture and heritage - past and present.

Novotel Singapore on Stevens is an award-winning 4-star hotel, equipped with an infinity pool, lap pool, 24-hour gym, 9 meeting spaces, ballrooms and 9 restaurants, ideally located in central Singapore.

Novotel Singapore on Stevens no longer just providing a place to rest but a lifestyle and gastronomic destination where fitness enthusiasts, corporate travellers, families, local residents and foodies can enjoy a range of facilities and great restaurants.

Piotr Kupiec, Hotel Management

Hotel extras

Tropical lush urban paradise in central Singapore
Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens
Unlimited high-speed internet access on multiple devices
24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets
Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

Room

Superior Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Room

Superior Room with 2 single beds

3 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

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Room

Deluxe Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Room

Deluxe Room with 2 single beds

3 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

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Room

Premier Floor Room with 1 double bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Suite

Premier Suite with 1 king bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

See availabilities

Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

+65 6491 6100

+65 6491 6085

Railway station
Bus stop
Airport

Orchard MRT Station

Railway station

Access: 100 m / 0.99 mi 14 min walk / 2 min drive

Taxi

2.38 € 3.5 SGD
Shuttle

Shuttle scheduled

Details

Shuttle Bus from the hotel to Wheelock Place to Stevens Downtown Mrt Station every 30 mins from 8:00 am until 9:40 pm daily.

Frequency

Every 30 minutes

Bus Number 105, 132, 190, 972

Bus stop

Access: 100 m / 0.06 mi 1 min walk

Stevens MRT Station

Railway station

Access: 1 km / 0.99 mi 14 min walk / 2 min drive

Shuttle

Shuttle scheduled

Details

Available every half hour from 8:00am to 9:30pm daily from the hotel to Wheelock Place and Stevens Downtown Mrt Station.

Frequency

Every 30 minutes

Singapore Changi Airport

Airport

Access: 2 km / 12.4 mi 4 hrs walk / 20 min drive

Shuttle

6.80 € 10 SGD

Shuttle scheduled, Shuttle on call

Details

Singapore Changi Airport Shuttle Service - The City Shuttle will bring passengers to most downtown hotels at a rate of S$10 per adult or S$7 per child (below 12 years of age). Please find out more from www.changiairport.com.

Frequency

Every 15 minutes

ORCHARD ROAD

Tourist attraction

Access: 2.2 km / 1.37 mi 4 min drive

Taxi

2.25 € 3.3 SGD
Limousine

5.44 € 8 SGD
Shuttle

Shuttle scheduled

Details

Available every half hour from 10:00am to 9:40pm daily.

Frequency

Every 30 minutes

SINGAPORE BOTANICAL GARDENS

Botanical gardens

Access: 2.6 km / 1.62 mi 5 min drive

NATIONAL GALLERY

Art and Culture

Access: 6 km / 3.73 mi 15 min drive

MARINA BAY SANDS

Casino

Access: 7.9 km / 4.91 mi 16 min drive

SINGAPORE SPORT HUB

Sports centre

Access: 9.3 km / 5.78 mi 15 min drive

UNIVERSAL STUDIOS

Amusement park

Access: 9.7 km / 6.03 mi 25 min drive

SINGAPORE ZOO

Zoo

Access: 16.2 km / 10.07 mi 21 min drive

NIGHT SAFARI

Zoo

STADIUM

Entertainment/theatre district

ART SCIENCE MUSEUM

Art and Culture

SINGAPORE BOTANIC GARDENS

Park

Access: 1.6 km / 0.1 mi 20 min walk / 4 min drive

Taxi

2.45 € 3.6 SGD
Limousine

5.44 € 8 SGD
Shuttle

Shuttle scheduled

Details

The Gardens is the first and only tropical botanic garden on the UNESCO's World Heritage List. It is the first in Asia.

ORCHARD ROAD

Shopping district

Access: 2.2 km / 1.37 mi 4 min drive

Taxi

5.44 € 8 SGD
Limousine

10.21 € 15 SGD
Shuttle

Shuttle scheduled, Shuttle on call

Details

Free Shuttle from hotel to Orchard Road, T Galleria By DFS, Singapore, Far East Plaza

Frequency

Every 30 minutes

L'APERITIF

Bar

FOOD EXCHANGE

Restaurant and cafe district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

FOOD EXCHANGE

At Food Exchange, friends and family come together over delicious meals. In the stylish contemporary space featuring a lush leafy backdrop and al fresco dining by the infinity pool, Food Exchange is a cheerful spot for breakfast, lunch and dinner.

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L'APÉRITIF

Non contractual photo

The stylish L'Apéritif is the perfect place for a relaxed afternoon with tea and cake, an informal get-together with colleagues after work or a spontaneous evening over drinks and delicious tapas with friends

Meetings & Events

Number of Meeting Room: 14
Surface of the largest room: 450 m² / 4843.755 sq ft
Maximum seats capacity: 420
Maximum capacity for banquets: 320

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 1,672 reviews

Petri T. Business - 7/24/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are pleased to hear you enjoyed the comfortable atmosphere, spacious and clean rooms, as well as our breakfast offerings. Your appreciation of our staff's service is also greatly valued, as we strive to provide exceptional experiences for all our guests. Your special mention of our team at the Premier Lounge will be shared with the team as it will be a great motivation for them. We look forward to welcoming you back in the future. Best regards, Piotr Kupiec General Manager

Hasan M. H. Couples - 7/24/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the cleanliness of your room and the responsiveness of our housekeeping team. Your comments are valuable, and they will be shared with our housekeeping manager to enhance our service delivery. We would also like to share that, as part of our sustainability commitment, we have implemented our Clean for Green initiative, where full housekeeping services are provided on alternate days to help reduce water and energy consumption. Please be assured that guests are welcome to request fresh towels, replenishment of amenities, or additional housekeeping assistance on non-service days, and our team is always happy to assist. We look forward to your kind support with this initiative for your future stays. We appreciate your kind words about our reception team and hope to provide you with a seamless experience in the future. Best regards, Piotr Kupiec General Manager

Mom S. S. Families - 7/20/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know you found your room clean and comfortable and that you had an overall good stay. However, we sincerely apologise about the cleanliness of our corridors. Your comments are being reviewed by our Housekeeping team for immediate attention to ensure our public areas are maintained to a higher standard. We are also sorry to learn about your experience in retrieving your lost charger. We understand how frustrating it must have been to repeat the same information to several team members over the course of three days. This is certainly not the level of communication and coordination we strive to provide. We are reviewing our lost and found process and reinforcing to the team on the procedures and improve communication between departments so that similar situations can be handled more efficiently. Our current process requires a guest to inform only one person and that person will be the point of co-ordination and communication with our Housekeeping team as all lost and found items are directed to our Housekeeping department for safekeeping. The guest is not required to communicate with multiple individuals in the hotel. Thank you once again for your constructive feedback and for choosing to stay with us. We hope to have the opportunity to welcome you and your family back for a much smoother and more enjoyable experience in the future. Best regards, Piotr Kupiec General Manager

Marcus X. T. Couples - 7/20/2026 Confirmed reviews ALL

Returned to Novotel for a staycay after a pleasant one earlier this year. The welcome gift of macarons was greatly appreciated. However, I realised that there were many drain flies in the room. While they dont bite, it was quite annoying to keep noticing them fly within the room and some times into our faces. Since we were only staying 1 night, I did not request for any change of rooms, but the overall experience was greatly reduced. Wish the stay could have been more enjoyable, my partner and I like the location for our staycays. Please look into this matter, thank you.

Dear Valued Guest, Thank you for returning to Novotel Singapore on Stevens for your staycation and for taking the time to share your feedback. We are delighted to know that you chose to stay with us again after your previous pleasant experience, and we're pleased that you appreciated the welcome gift. It is also wonderful to hear that our team, and all other experience met your expectations. We would like to sincerely apologise for the presence of drain flies in your room. This is certainly not the standard of cleanliness we strive to provide, and we understand how disruptive and unpleasant this was for you, especially during what should have been a relaxing staycation with your partner. Your feedback has been shared with our Housekeeping and Engineering teams for immediate investigation and corrective action, including a thorough inspection and treatment of the affected room and surrounding drainage areas to prevent a recurrence. We regret that this diminished your overall experience, and we appreciate you bringing it to our attention. Please know that our team is always available to assist with such concerns so we can make things right while you are with us. We truly value your loyalty as an ALL Gold member and are grateful that you would still recommend our hotel to others despite this disappointing experience. We hope to have the opportunity to welcome you and your partner back for a relaxing and confortable staycation experience you have come to expect from us. Yours sincerely, Piotr Kupiec General Manager

Susan M. D. Couples - 7/20/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. We regret any miscommunication that led to the inconvenience you experienced, and I am pleased to know that our team was able to rectify the situation. Your insights are valuable in helping us improve our services. We are reviewing our communication process on information provided to us prior to our guest arrival. We hope to have the opportunity to welcome you back when your travels take you back to Singapore. Sincerely, Piotr Kupiec General Manager

Web-users rating

Other web-users rate our hotel

867 reviews 8.4/10 Location
1,354 reviews 7.6/10 Room
1,958 reviews 7.5/10 Service
11 reviews 8.5/10 WiFi
630 reviews 6.7/10 Cleanliness
444 reviews 7/10 Breakfast
382 reviews 8.1/10 Value
233 reviews 9.7/10 Pool

113 reviews 7.6/10 Location
197 reviews 6.5/10 Room
275 reviews 6.6/10 Service
98 reviews 4.7/10 Cleanliness
68 reviews 6.9/10 Breakfast
60 reviews 6.1/10 Food
34 reviews 9.7/10 Pool
5 reviews 9.4/10 Wellness Area

123 reviews 8.5/10 Location
182 reviews 8.3/10 Room
221 reviews 7.4/10 Service
79 reviews 6.9/10 Cleanliness
59 reviews 8/10 Value
44 reviews 6.9/10 Breakfast
43 reviews 6.8/10 Food
25 reviews 9.6/10 Pool

64 reviews 8.3/10 Location
141 reviews 7/10 Room
195 reviews 6.3/10 Service
66 reviews 7.6/10 Amenities
65 reviews 6.1/10 Cleanliness
59 reviews 5.9/10 Breakfast
43 reviews 6.3/10 Food
16 reviews 9.3/10 Wellness Area

36 reviews 8.5/10 Location
71 reviews 8.2/10 Room
76 reviews 7.6/10 Service
23 reviews 7.2/10 Cleanliness
23 reviews 6.9/10 Breakfast
16 reviews 8.3/10 Value
12 reviews 9.7/10 Pool

Frequently asked questions

Where is the hotel located and how can I get there?

Novotel Singapore On Stevens is located at Orchard District, 28 Stevens Road, #01-01, 257878 Singapore, just minutes from Orchard Road and the Singapore Botanic Gardens. You can reach us via the Orchard MRT Station (14-minute walk) or the Stevens MRT Station (14-minute walk), and we offer a complimentary shuttle to Wheelock Place and Stevens Downtown MRT Station. For your convenience, an airport shuttle is available for an additional fee, and we provide private indoor parking on-site for an additional fee.

What types of rooms are available?

What services and amenities are available?

Novotel Singapore On Stevens offers a range of premium facilities to enhance your stay:

Free high-speed Wi-Fi and air conditioning
Private indoor parking and laundry services for an additional fee
Buffet breakfast at Food Exchange for an additional fee
Infinity pool, lap pool, and 24-hour InBalance fitness center
Dining at Food Exchange and L'Apéritif Lobby Bar
14 meeting rooms and wheelchair accessibility
Complimentary shuttle to local MRT stations

Please note that pets are not allowed.

What dining options are available?

What are the check-in and check-out times?

Check-in at Novotel Singapore On Stevens is available from 03:00 pm, and check-out is until 12:00 pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Novotel Singapore On Stevens regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.