Novotel Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.2/5 1,616 reviews

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Description

Hotel extras

  • Tropical lush urban paradise in central Singapore

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,616 reviews

TripAdvisor Rating  4.6/5  1,905 reviews

Good

TripAdvisor rating 5.0/5

Experience605723 TripAdvisor review

Lalit is a very good support person of the Novotel Hotel on Stevens of Singapore He provides fast and good solutions to problems.

Best staff service

TripAdvisor rating 5.0/5

Compass35996469863 TripAdvisor review

Ridzuan is the best person me weet at singapre. He need to be upgrade. We happy stay at novotel will come again. See you soon

Customer review rating 3.5/5

Stephanie L. Couples - Confirmed reviews ALL

Overall the stay was okay but i am really disappointed with your check in staff. She was really unfriendly and unwelcoming. Upon arriving, no greetings was done by her and even during check in she did not even mention about our reservation, explaining abt the room incidentals and everything. She just asked for my passport then just gave out the card. Upon checking out, she also did the same thing. No greetings just asking our room number and receive our card. It’s kind of rude, accepting customers with that kind of attitude. Hope it could be better, front office should be welcoming

Customer review rating 4.0/5

Soo T. D. L. Couples - Confirmed reviews ALL

Was happy with the room upgrade and use of the lounge.

Customer review rating 1.5/5

Yun Z. Business - Confirmed reviews ALL

The room making was not standard, every time and different people offers different service and supplements. And they normally will keep knocking on your door at every morning even you stayed for over ten days ….

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. I regret to learn that your experience with our room service did not meet your expectations. We strive for consistency in our services, and I appreciate your comments regarding the frequency of door knocking. Your observations are valuable, and they will be considered as we continue to enhance our guest experiences. Piotr Kupiec General Manager

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Other web-users rate our hotel

  • 826 reviews 8.4/10 Location
  • 1,273 reviews 7.4/10 Room
  • 1,834 reviews 7.3/10 Service
  • 17 reviews 7.7/10 WiFi
  • 607 reviews 7/10 Cleanliness
  • 588 reviews 7.4/10 Food
  • 409 reviews 6.8/10 Breakfast
  • 219 reviews 9.5/10 Pool

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