Novotel Bali Ngurah Rai Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 1,054 reviews

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Novotel Bali Ngurah Rai Airport - Image 1
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Jalan Airport Ngurah Rai, Tuban, Kuta, 80362 BALI, Indonesia

Description

Hotel extras

  • Direct access to both Domestic and International Terminals of Bali's Ngurah Rai Airport

  • Attractive offers for Day Use (Transit) Room by the hours for transiting guests

  • Rest and Rejuvenate with our facilities (shower, pool or gym) before your next flight.

  • Enjoy a la carte breakfast at The Square restaurant or drink at Gourmet Bar, open 24/7

Our accommodation(s)

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Hotel location

Novotel Bali Ngurah Rai Airport

Jalan Airport Ngurah Rai, Tuban, Kuta
80362 BALI
Indonesia

GPS:-8.74646, 115.166832

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Discover freshly prepared and well balanced meals with various choices of Asian and international dish at our The Square Restaurant. Savour our continental breakfast starting from 4.30 AM and continue with full set-up breakfast from 6.30 AM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,054 reviews

TripAdvisor Rating  4.5/5  2,136 reviews

Certificate of excellence 2024

Excellent, convenient and comfortable

TripAdvisor rating 5.0/5

Kiwi2NZ Couples - TripAdvisor review

Daar Kiwi2NZ, Thank you so much for your wonderful review and for choosing to stay with us again! We’re thrilled to hear that you had another great experience at Novotel Bali Airport. It’s always a pleasure to welcome back our loyal guests, especially those like you who are part of the Accor family. We’re delighted that you enjoyed the upgrades and our breakfast offerings, as well as the service from our team. Your kind words truly mean a lot to us, and we’ll be sure to share your feedback with the entire team. We look forward to welcoming you back for your next visit, and we’ll do our best to make it even more memorable! Warm regards, Ifan Taufan Front Office Manager Novotel Bali Airport

Customer review rating 2.0/5

Yaejin L. Couples - Confirmed reviews ALL

Dear L. Yaejin, Thank you for sharing your experience following your stay at Novotel Bali Ngurah Rai Airport. We are pleased to hear that you appreciated the convenience of our location and enjoyed the swimming pool. At the same time, I would like to sincerely apologize for the shortcomings you experienced, particularly regarding the breakfast selection and the lack of guidance for Grab pick-up at the airport. Your comments are very important to us, and we will share them with the relevant departments to ensure we improve both our communication and our food quality. We are committed to continuously enhancing our service and guest experience, and your feedback plays a key role in that effort. We hope to welcome you again in the near future for a more seamless and satisfying stay. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport

Customer review rating 1.5/5

Xavier P. D. Couples - Confirmed reviews ALL

Dear Xavier P. D., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Bali Ngurah Rai Airport. We sincerely apologize that your experience did not meet your expectations. Your comments regarding the condition of our furniture, towels, and electrical fittings are of great concern, and we truly regret the inconvenience you encountered. Please rest assured that we take your feedback seriously, and we are currently reviewing our maintenance and housekeeping standards to ensure improvements are made. Providing a comfortable and pleasant stay is our priority, and we are committed to making the necessary upgrades to better serve our guests. We hope to have the opportunity to welcome you back in the future and offer you a much-improved experience. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport

Customer review rating 5.0/5

Tri N. W. Business - Confirmed reviews ALL

Dear Tri N., Thank you very much for taking the time to share your feedback following your stay at Novotel Bali Ngurah Rai Airport. While I’m truly grateful for your kind words about the service provided by our team, I’m also sincerely sorry to hear about the disappointment you experienced with the room condition, including the furniture, towels, and electrical fittings. Your observations are very valuable to us, and we are actively addressing these issues as part of our ongoing efforts to improve guest comfort and satisfaction. We greatly appreciate your honest feedback—it helps us identify the areas where we need to do better. I do hope we will have another opportunity to welcome you back and provide a stay that reflects the high standards we are committed to. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport

A journey to relax

TripAdvisor rating 5.0/5

Khiro S TripAdvisor review

Dear Khiros2025, Thank you so much for your kind and thoughtful review! We are absolutely delighted to hear that you had such a relaxing and enjoyable stay with us. It’s wonderful to know that you appreciated our hospitality, the quality of the food, and the professional and approachable service from our team. We’re especially grateful for your kind words about Ms. Astiani—she truly is an asset to our team, and we’ll be sure to share your compliment with her. We’re confident she has a bright future ahead! Your feedback means the world to us, and we’ll continue to strive to offer exceptional experiences for all of our guests. We look forward to welcoming you back for another relaxing stay in the future. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport

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Other web-users rate our hotel

  • 2,149 reviews 9.5/10 Location
  • 4,034 reviews 9.3/10 Room
  • 5,301 reviews 9.6/10 Service
  • 34 reviews 6.1/10 WiFi
  • 3,241 reviews 9.6/10 Amenities
  • 2,356 reviews 9.3/10 Cleanliness
  • 1,324 reviews 9.1/10 Food
  • 1,246 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.