ibis Styles Jakarta Mangga Dua Square 3 stars

Customer review rating (ALL Rating) 4.4/5 376 reviews

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ibis Styles Jakarta Mangga Dua Square - Image 1
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Jl Gunung Sahari Raya No.1, 14420 JAKARTA, Indonesia

Description

Hotel extras

  • Design with unique look that presents a mural pop art design

  • Allow access to infinity olympic-size swimming pool at Novotel Jakarta Mangga Dua Square

  • Close to attraction points, shopping, business center, and surrounding by tourist attraction.

  • 28 min drive to Soekarno-Hatta Airport and harbour to explore the Thousand Islands

  • 9 min to JIExpo Kemayoran, Ancol, 15 min to Jakarta International Stadium

Our accommodation(s)

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Room 1

Hotel location

ibis Styles Jakarta Mangga Dua Square

Jl Gunung Sahari Raya No.1
14420 JAKARTA
Indonesia

GPS:-6.138825, 106.832116

Telephone
Fax +62 21 29579000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

STREATS

Enjoy a wide variety of international cuisine and local delights at our restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  376 reviews

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Tsai P. Y. Solo - Confirmed reviews ALL

Dear Mr. Tsai P. Y., Thank you for taking the time to share your detailed feedback following your two stays with us in July. Please accept our sincere apologies for the shortcomings you experienced during both visits. We are truly sorry to learn about the missing bath towel and carpet, the condition of the pillowcase and bed linen, as well as the insufficient lighting in your room. We understand how disappointing this must have been, especially as you encountered room-related concerns on both occasions. Your feedback regarding cleanliness and room amenities is taken very seriously. We have shared your comments with our Housekeeping and related teams to reinforce our room inspection procedures and ensure that all linen, towels, amenities, and room facilities are properly checked and prepared before the room is assigned to our guests. Your comments regarding the room lighting will also be reviewed with the relevant team. We sincerely regret that your experiences did not meet the standards we aim to provide. We truly appreciate you bringing these matters to our attention, as your feedback helps us identify areas where we need to improve. We hope you will give us another opportunity to provide you with a much-improved experience on your next visit. Warm regards, Guest Experience Team ibis Styles Jakarta Mangga Dua Square

Customer review rating 3.5/5

Yinkwong L. Solo - Confirmed reviews ALL

Dear Mr. YinKwong L., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Jakarta Mangga Dua Square. We are delighted to know that you found our hotel comfortable, safe, peaceful, and well located, and that you appreciated the convenience of the water dispensers along the corridor, our Wi-Fi, and our sustainability initiatives. We also appreciate your valuable feedback regarding the height of the international power sockets and the condition of Mangga Dua Square. Your comments are important to us and will be shared with the relevant team for further consideration and improvement. As a valued ALL – Accor Live Limitless Classic member, we are pleased to know that you were satisfied with the recognition received during your stay. Thank you once again for your constructive feedback. We look forward to welcoming you back to ibis Styles Jakarta Mangga Dua Square for an even more comfortable experience. Warm regards, Guest Experience Team ibis Styles Jakarta Mangga Dua Square

Customer review rating 4.0/5

Badrulnizam B. J. Business - Confirmed reviews ALL

Dear Mr. Badrulnizam B. J., Thank you for taking the time to share your feedback and for rating your overall experience. We are pleased to know that you enjoyed a comfortable stay, fast Wi-Fi, and the value offered at ibis Styles Jakarta Mangga Dua Square. We are also grateful for your kind recognition of our team. As a valued ALL Accor Live Limitless Classic member and a returning guest who first stayed with us when the hotel opened, we truly appreciate your continued support. Your comments regarding the room lighting and the need for refurbishment are especially valuable to us. We understand your expectations, particularly as you have experienced the hotel since its early days, and we will share your feedback with the relevant teams for consideration in our ongoing improvement plans. Thank you once again for your honest feedback and continued loyalty. We look forward to welcoming you back to ibis Styles Jakarta Mangga Dua Square and providing you with an even more comfortable experience on your next visit. Warm regards, Guest Experience Team ibis Styles Jakarta Mangga Dua Square

Customer review rating 4.0/5

Aart M. Families - Confirmed reviews ALL

Dear Mr. Aart M., Warm greetings from ibis Styles Jakarta Mangga Dua Square. Thank you for taking the time to complete our TrustYou survey and for sharing your detailed feedback regarding your recent stay. We are pleased to know that you enjoyed our facilities, the swimming pool, the breakfast experience, and that you found our team responsive in promptly arranging a room change when the initial room did not meet your expectations. It is also wonderful to hear that you plan to return for two more stays, and we truly appreciate your continued trust in us. At the same time, we sincerely apologize for the inconvenience caused by the smoke odor in your first room, the condition of the room furnishings, and the housekeeping experience, particularly regarding the bed linen during your extended stay. Please rest assured that your comments have been shared with our Housekeeping and Engineering teams for further review and improvement. Your valuable feedback helps us identify areas where we can enhance the comfort and overall experience of our guests. As our valued ALL – Accor Live Limitless Classic member, we sincerely appreciate your loyalty and continued support. We look forward to welcoming you back to ibis Styles Jakarta Mangga Dua Square and providing you with an even better experience during your upcoming visits. Warm regards, Guest Experience Team ibis Styles Jakarta Mangga Dua Square

Other web-users rate our hotel

  • 239 reviews 9.2/10 Location
  • 823 reviews 7.6/10 Room
  • 884 reviews 9.2/10 Service
  • 18 reviews 6.6/10 WiFi
  • 452 reviews 8.1/10 Cleanliness
  • 276 reviews 8.6/10 Food
  • 253 reviews 7.6/10 Amenities
  • 219 reviews 8.2/10 Breakfast

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