Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.5/5 828 reviews

Best price
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Novotel Samator Surabaya Timur - Image 1
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Novotel Samator Surabaya Timur - Image 4
Jl. Raya Kedungbaruk No. 26-28, 60298 SURABAYA, Indonesia

Description

Hotel extras

  • 261 rooms & suites, including Superior, Deluxe, Suite, and Executive Suites room types.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Web Corner on a Mac | Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

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Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

Telephone
Fax +62 31 99203999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  828 reviews

TripAdvisor Rating  4.8/5  1,737 reviews

Overall review of room and restaurant

TripAdvisor rating 5.0/5

Faza L TripAdvisor review

Flawless Stay from Start to Finish

TripAdvisor rating 5.0/5

sarahnizomi TripAdvisor review

Dear Sarah, Thank you for your wonderful feedback regarding your recent stay at Novotel Samator Surabaya Timur. We are delighted to hear that you found our hotel to be beautifully designed and impeccably clean, and that our staff provided you with friendly and professional service. Your kind words motivate us to maintain our high standards. We truly appreciate your recommendation and look forward to welcoming you back for another flawless stay in the future. Best Regards, David Kalalo General Manager

All you need is here

TripAdvisor rating 5.0/5

isniyatun s TripAdvisor review

Dear Isniyatun S, Thank you for your kind words regarding your stay at Novotel Samator Surabaya Timur. We are delighted to hear that you enjoyed our strategic location, cleanliness, service, and family-friendly facilities. Your satisfaction is our priority, and we appreciate your feedback. Best Regards, David Kalalo General Manager

Spacy room and good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear Rinaldi W. Thank you for your positive feedback regarding your recent stay. We are glad to hear that our spacious rooms and the value offered met your expectations during the Eid holidays. We appreciate your continued loyalty and look forward to welcoming you back. Best Regards, David Kalalo General Manager

When the staff treat you very well

Customer review rating 5.0/5

A. Families - Confirmed reviews ALL

Dear A., Thank you very much for taking the time to share your positive experience at Novotel Samator Surabaya Timur. We are delighted to hear that our dedicated staff made your transit stay comfortable and enjoyable. It is our priority to ensure that our guests feel valued and well attended to, and we are thrilled that our pre-arrival communication and attentive service left a lasting impression on you. Your kind words motivate our team to maintain high standards and continue providing exceptional service. We appreciate your feedback and will strive to uphold the quality you have come to expect from the Novotel brand. We look forward to welcoming you back on your next visit to Surabaya. Best Regards, David Kalalo General Manager

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Other web-users rate our hotel

  • 262 reviews 7.2/10 Location
  • 688 reviews 8.4/10 Room
  • 593 reviews 8.5/10 Service
  • 15 reviews 8.2/10 WiFi
  • 370 reviews 8.5/10 Cleanliness
  • 253 reviews 8.1/10 Breakfast
  • 11 reviews 9.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.