Novotel Tangerang 4 stars

Dear Mr, MURTADHA S., Thank you very much for sharing your wonderful feedback and for rating your recent stay at Novotel Tangerang so highly. We are delighted to know that you had a splendid stay and found our location convenient for your visit. It is especially rewarding to hear that our team contributed positively to your experience. Your kind recognition of Mr. Wenal for his professionalism and assistance during both your check-in and check-out, as well as Ms. Veronica for her attentive and thoughtful service during breakfast, is truly appreciated. We will be delighted to share your compliments with both of them and the entire team, as such recognition is a great source of motivation. At Novotel Tangerang, we are committed to delivering genuine hospitality and memorable experiences to every guest. We sincerely appreciate your encouraging feedback and look forward to welcoming you back for another exceptional stay in the near future. Our Best Regards, Vinna Front Office Manager

Dear Mr. Ron H., Thank you for your great rating and for sharing your wonderful feedback. We are delighted to hear that you had a pleasant experience with us, from the check-in process, room comfort, breakfast, to the smooth check-out. We are also pleased that our location provided convenience for your journey to the airport. Your appreciation means a lot to our team, and we look forward to welcoming you back for another enjoyable stay in the future. Our Best Regards, Vinna Front Office Manager

Dear Mr. Ferry M., Thank you for taking the time to share your feedback following your recent stay at Novotel Tangerang. We are delighted to know that you had an enjoyable stay and appreciated our clean accommodations as well as the convenience of our direct connection to Tangcity Mall. It is always rewarding to hear that these aspects contributed positively to your visit. At the same time, we are sorry that parts of your experience fell short of the seamless stay we strive to provide. We truly appreciate you taking the time to share your observations, as they help us identify opportunities to further enhance our service consistency and overall guest experience. Please rest assured that your feedback has been shared with the relevant teams for review and continuous improvement. Thank you once again for your valuable feedback. We sincerely hope to have the pleasure of welcoming you back in the near future and providing you with an even more enjoyable and memorable stay. Warm regards, Vinna Front Office Manager

Dear SHEN T. H., Thank you very much for taking the time to share your detailed feedback following your recent stay at Novotel Tangerang. We are delighted to know that you appreciated the warm welcome from our Front Office team and enjoyed the comfort of your room, especially the beautiful view from the floor-to-ceiling windows. Your kind words are truly encouraging and will be shared with our team. At the same time, we sincerely apologize for the inconvenience you experienced with the street noise and the interruption of hot water during your stay. We understand how important a peaceful night's sleep and reliable room facilities are to our guests. Please rest assured that your comments have been shared with our Engineering team for further investigation and improvement to help prevent similar occurrences in the future. We truly appreciate your valuable feedback, as it helps us continue enhancing our guest experience. We are pleased to know that, despite these concerns, you had an overall comfortable stay. We look forward to welcoming you back to Novotel Tangerang and providing you with an even better experience on your next visit. Our best regards, Vinna Front Office Manager

Dear Rabiaatul A. K., Thank you very much for sharing your wonderful review and for giving us a perfect score. We are delighted to know that you had a comfortable and enjoyable stay at Novotel Tangerang. We truly appreciate your kind words regarding our clean and well-maintained facilities, spacious rooms, convenient location with direct access to TangCity Mall, breakfast selection, and our swimming pool and gym facilities. It is also a pleasure to hear that our team’s warm hospitality made you feel welcome throughout your stay. Your recommendation means a lot to us, and we look forward to welcoming you back to Novotel Tangerang for another memorable experience on your next visit. Our Best Regards, Vinna Front Office Manager