ibis Singapore on Bencoolen 3.5 stars

Customer review rating (ALL Rating) 4.3/5 5,098 reviews

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170 Bencoolen Street, 189657 SINGAPORE, Singapore

Description

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

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Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Telephone
Fax +65 6593 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  5,098 reviews

TripAdvisor Rating  4.0/5  7,431 reviews

Certificate of excellence 2024

Great location

TripAdvisor rating 5.0/5

wonderwomentravels Couples - TripAdvisor review

Our stay at Ibis Bencoolen was fantastic. Great service and great staff. Located within an easy walk to Bugis MRT and Bugis Junction shopping centre. Highly recommend this hotel, proximity and ease of getting around was great. Rooms are compact as Ibis usually are but cleanliness was on point. Best sleep. Great mattress. Cannot fault anything with this hotel. Will definitely stay again.

Enjoyed staying there with pros and cons

TripAdvisor rating 4.0/5

Tualie TripAdvisor review

Located in Bencoolen area, vibrant during daytime but calm at night. Has everything an average tourist needs; good clean rooms, restaurant, baggage storage. We had the room with the back view of the Buddhist and Hindu temples and skyscrappers; it was nice to see the night lights from the room. Easy to move around; walking to Kampong Glam, Little India and Bugis; closest MRT stations are Bugis and Bencoolen. There is also the bus stop just right in front of the hotel which was very handy and a 7-Eleven when needed to top-up cards, buy drinks or whatever whim. The cons? Lots of groups (and loud) tourists and the rooms were not daily freshed. Can’t say anything about the food, because we paid only room.

good location with great accessibility

Customer review rating 4.0/5

Kasey T. Business - Confirmed reviews ALL

Been staying here whenever i have guest coming to Singapore. good location, with lots of food choices and also can walk/run to MBS. Bed is new, room is small but comfortable.

Well located

Customer review rating 5.0/5

Yu H. Friends - Confirmed reviews ALL

Good location for a sight-seeing. Walking distance to all the main tourist attractions.

Dear Yu H., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The housekeeping not upto the mark. Basin was not cleaned well . Mugs not washed

Dear Azeelia E., Thank you for taking the time to tell us about your experience at the ibis Singapore on Bencoolen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina

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Other web-users rate our hotel

  • 3,061 reviews 9.7/10 Location
  • 2,885 reviews 6.8/10 Room
  • 2,524 reviews 8.5/10 Service
  • 96 reviews 8.5/10 WiFi
  • 1,349 reviews 8.7/10 Cleanliness
  • 930 reviews 8.3/10 Breakfast
  • 39 reviews 8.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.