Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.4/5 725 reviews

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Description

Hotel extras

  • Beachfront tropical escape in Tanjung Benoa, just moments from vibrant Nusa Dua.

  • Only 20 minutes from Ngurah Rai International Airport for a seamless Bali getaway.

  • Prime beachfront access to Bali's renowned water sports and resort experiences.

  • Versatile seaside venues for intimate celebrations and special occasions.

  • Near Bali's must-visit attractions like ITDC, GWK Cultural Park, and South Bali beaches.

Our accommodation(s)

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Room 1

Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  725 reviews

Customer review rating 5.0/5

Patricia S. Couples - Confirmed reviews ALL

Dear Patricia Sau, Thank you so much for this wonderful review and for taking the time to share your experience with us! We are absolutely thrilled to hear that you loved everything about your stay, from our great location and comfortable accommodations to our beautiful pools and stunning ocean views. Most of all, thank you for your kind words about our service, our team works hard to ensure every aspect of your stay is memorable, and knowing we hit the mark is incredibly rewarding. Thank you for choosing Novotel Bali Benoa. We truly appreciate your support and look forward to welcoming you back for another perfect and relaxing getaway in the near future! Sincerely, Juliana Liew - General Manager

Customer review rating 4.5/5

Lisa N. Families - Confirmed reviews ALL

Dear Lisa N., Thank you so much for this beautiful review and for choosing to celebrate such special milestones with us! We are absolutely thrilled to hear that you and your family had a wonderful, personalized stay, and that our staff made you feel so welcome. It was our absolute pleasure to arrange the special surprises for both your son’s birthday and your wedding anniversary. Being part of these joyful moments with our guests is exactly what makes our hospitality so rewarding! Thank you for choosing Novotel Bali Benoa. We send our warmest wishes to your family, and we look forward to welcoming you all back for more memorable celebrations in the near future! Sincerely, Juliana Liew - General Manager

Customer review rating 5.0/5

Suryakant D. Families - Confirmed reviews ALL

Dear Suryakant Dwivedi, Thank you so much for taking the time to share your wonderful feedback with us! We are absolutely delighted to hear that you and your family had a very pleasant stay at our resort. It is fantastic to know that you enjoyed our excellent location and found our property to be well-maintained. Most of all, thank you for highlighting our delicious food and the exceptional service provided by our staff, knowing our team made such a positive impact on your family's vacation is the highest compliment we can receive. Thank you for choosing Novotel Bali Benoa. We truly appreciate your support and look forward to welcoming you and your loved ones back for another exceptional getaway in the near future! Sincerely, Juliana Liew - General Manager

Customer review rating 2.5/5

Srinivasan S. Families - Confirmed reviews ALL

Dear Srinivasan S., Thank you for sharing your constructive feedback regarding your recent stay. While we are pleased you chose Novotel Bali Benoa, we sincerely apologize that your experience fell short of the standards you expect from our brand. We have taken your comments seriously and are already addressing the areas you highlighted. Our Executive Chef is reviewing the breakfast buffet to enrich our morning options, and our culinary team has been strictly addressed regarding the quality and portion size of our room-service biryani. Additionally, our maintenance and housekeeping teams are inspecting and refreshing the outdoor pool furniture to ensure it is clean and comfortable for our guests. We genuinely appreciate your insights as they help us improve, and we hope to welcome you back in the future to provide the seamless, high-quality experience you truly deserve. Sincerely, Juliana Liew - General Manager

Customer review rating 4.0/5

Mriganka S. Families - Confirmed reviews ALL

Dear Mriganka S., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you enjoyed our great location, private beach, and comfortable accommodations, as well as the friendliness of our staff. At the same time, we sincerely appreciate your honest feedback regarding our team's approach to special requests. We always aim to deliver warm and flexible service, and we are sorry if we came across as rigid during your stay. Your comments have been shared with our management team to ensure we better balance our resort policies with the flexibility needed to accommodate our guests' unique needs. Thank you for choosing Novotel Bali Benoa. Your insights are incredibly valuable to us, and we hope to have the opportunity to welcome you back in the future to provide you with an even more seamless and accommodating experience. Sincerely, Juliana Liew - General Manager

Other web-users rate our hotel

  • 340 reviews 8.8/10 Location
  • 694 reviews 7.7/10 Room
  • 973 reviews 9.1/10 Service
  • 16 reviews 2.9/10 WiFi
  • 343 reviews 8.3/10 Breakfast
  • 307 reviews 7.4/10 Cleanliness
  • 247 reviews 7.2/10 Beach
  • 190 reviews 9.3/10 Wellness Area

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