Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.4/5 719 reviews

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70 Jalan Pratama, Tanjung Benoa, 80361 BENOA, Indonesia

Description

Hotel extras

  • Beachfront tropical escape in Tanjung Benoa, just moments from vibrant Nusa Dua.

  • Only 20 minutes from Ngurah Rai International Airport for a seamless Bali getaway.

  • Prime beachfront access to Bali's renowned water sports and resort experiences.

  • Versatile seaside venues for intimate celebrations and special occasions.

  • Near Bali's must-visit attractions like ITDC, GWK Cultural Park, and South Bali beaches.

Our accommodation(s)

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Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Telephone
Fax +62 361 772237

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  719 reviews

Customer review rating 5.0/5

Colleen J. Couples - Confirmed reviews ALL

We stayed for three nights as gold members in a 1 bedroom pool villa. The space and room was wonderful. The room was serviced each day and the fridge replenished with fresh juice and soft drinks as well as fresh cakes.

Dear Colleen Johnston, Thank you so much for your wonderful review and for your continued loyalty as a Gold member! It was an absolute pleasure hosting you at Novotel Bali Benoa. We are thrilled to hear that you loved the space and comfort of your 1-Bedroom Pool Villa. Providing an exceptional experience is always our goal, and we are glad you enjoyed the daily housekeeping service as well as the complimentary treats, fresh juices, and soft drinks. A very special thank you for recognizing Maya! We are so proud to have her on our team, and we will be absolutely delighted to pass along your kind words to her. Knowing that her service stood out and contributed so greatly to making your stay special will completely make her day. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful and rewarding stay in your villa very soon! Sincerely, Juliana Liew - General Manager

Customer review rating 5.0/5

Richard B. Friends - Confirmed reviews ALL

A perfect third visit — consistent service, friendly staff, and that unmistakable Novotel Bali charm

Dear Richard Berkholst, Thank you so much for your wonderful words and for choosing to return to us for your third visit! We are absolutely thrilled to hear that Novotel Bali Benoa still holds that unmistakable charm for you, and that our team succeeded in making every single day feel like a true holiday. Providing consistent, friendly, and effortless service is what we strive for, and knowing we have achieved this across three visits is the ultimate compliment for our entire team. A very special thank you for recognizing Ms. Parwati, and we will be absolutely delighted to pass along your kind recognition to her. Knowing that her efforts stood out and contributed so greatly to your satisfaction will completely make her day. Thank you for your continued loyalty and support. We are already looking forward to welcoming you back for your fourth perfect getaway with us in the near future! Sincerely, Juliana Liew - General Manager

Customer review rating 4.5/5

Mary R. Families - Confirmed reviews ALL

I had a lovely stay, however there were far too many stairs without rails. I’m 75 and found this very restrictive without help from my family. The elderly need rails on all stairways. I also found that being across the road from the rest of the hotel caused a lot of walking. The people were wonderful, my cleaner Agus, was absolutely excellent. Always, very helpful and excellent at his job. The poolside food was delicious, especially the satays.

Dear Mary Ryng, Thank you so much for your review. We are glad you had a lovely stay, and that you enjoyed our delicious poolside satays and the wonderful hospitality of our team. A special thank you for recognizing your room cleaner, Agus! We will certainly pass along your high praise to him for his excellent and helpful service. We also sincerely appreciate your feedback regarding the resort layout and the need for more handrails on our stairways. Your safety and comfort are incredibly important to us. Please rest assured that we have shared your comments with our Maintenance and Management teams to evaluate where we can add handrails to improve accessibility for our mature travelers. Thank you again for helping us improve, and we hope to welcome you back for an even more comfortable stay in the future! Sincerely, Juliana Liew - General Manager

Customer review rating 5.0/5

Natasha P. Families - Confirmed reviews ALL

We had a beautiful stay here, all the staff were so friendly and helpful. The kids throughly enjoyed kids club, we loved the atmosphere and the quality of the breakfast. Our room was so thoughtfully made up to celebrate our 10th wedding anniversary and our room cleaner, Agus, was just so kind and considerate. Thank you!

Dear Natasha Parasuraman, Happy 10th Wedding Anniversary! Thank you so much for choosing Novotel Bali Benoa to celebrate such a beautiful milestone. We are absolutely thrilled to hear that your stay was so memorable and that our resort's atmosphere and breakfast quality added to your experience. It warms our hearts to know that your children thoroughly enjoyed the Kids Club, and that our staff's friendly and helpful nature made you feel right at home. A very special thank you for recognizing your room cleaner, Agus! He is a wonderful member of our team, and we will be sure to pass along your kind words to him. He will be absolutely delighted to know that his thoughtful anniversary setups and considerate nature made such a positive impact on your celebration. Thank you again for your wonderful review and for allowing us to be a part of your 10-year anniversary. We hope to welcome you and your family back for many more happy celebrations in the years to came! Sincerely, Juliana Liew - General Manager

Customer review rating 5.0/5

Andrea B. Couples - Confirmed reviews ALL

We had 6 days in a Deluxe Pool room (456). It was very quiet, clean and very comfortable. The staff were amazing, nothing was too much trouble. The food was plentiful. Overall we had a great time and would stay again. Thank you Novotel Bali Benoa.

Dear Andrea B., Thank you so much for this wonderful review! We are absolutely thrilled to hear that your room provided a very quiet, clean, and comfortable sanctuary for your stay. It is also fantastic to know that you found our food plentiful and enjoyed our dining options. Our team will be overjoyed by your kind words. They truly love going above and beyond for our guests, and hearing that nothing was too much trouble is the ultimate compliment for them! Thank you again for your high praise. We are so glad you had a great time, and we are already looking forward to welcoming you back to Novotel Bali Benoa for another exceptional stay! Sincerely, Juliana Liew - Geneal Manager

Other web-users rate our hotel

  • 336 reviews 8.7/10 Location
  • 694 reviews 7.7/10 Room
  • 968 reviews 9.1/10 Service
  • 16 reviews 2.9/10 WiFi
  • 391 reviews 6.4/10 Food
  • 340 reviews 8.4/10 Breakfast
  • 307 reviews 7.6/10 Cleanliness
  • 248 reviews 7.2/10 Beach

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