The Grand Tarabya Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.7/5 400 reviews

The Grand Tarabya Managed by Accor - Image 1
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Description

Hotel extras

  • Sea view rooms feature balconies that create the sensation of floating above the water.

  • 29 different sizes of residences, each fully equipped with panoramic views.

  • One of the biggest SPA in the city with indoor and outdoor pool looks directly to the sea.

  • Four exceptional outlets for dining and drinking, each offering stunning sea views.

Our accommodation(s)

Hotel location

The Grand Tarabya Managed by Accor

Tarabya Mahallesi, Haydar Aliyev Caddesi No:154, Tarabya Sariyer
34457 ISTANBUL
Turkey

GPS:41.1397, 29.05754

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  400 reviews

Customer review rating 0.5/5

Selin T. Couples - Confirmed reviews ALL

We live very close by and wanted to have a short get away for our anniversary with my wife. The room, welcome decoration and cleanness of the room was great. The balcony had no furnitures to sit and enjoy the view. We have been offered to be provided with outdoor seats and a table to enjoy the balcony but delivered to our room 1 hour later. We had to wait the outdoor furnitures for this period. We couldn't reach the reception desk due to lack of phone codes. We tried calling the hotel from our cell phone but no one answered. After trying for 20 minutes, we were able to talk to someone who said he will pass on our query to the concerned parties. We waited for another 40 minutes for the furnitures and ice bucket. Same thing happened with in-room dining. We had to ring the reception desk for 20 minutes to reach out to someone. In room dining number never been answered during our whole stay. After such an effort to reach the hotel employees to place our order we started waiting for its delivery. After 95 minutes, at 22:40, we were served with our dinner with a missing water. Between 12:30 am and 1:00 am, we tried reaching our to room service and reception but again no one answered. No one even took the empty trey and dirty dishes was out in the corridor all night long; as it was still out at 11:00 am. Anyways, I had to dress up again to go down to the gym to find a water for me and for my wife. This shouldn't be this hard to reach to a simple water in a 5 star hotel. Me and my wife have spent our lives travelling for work and pleasure all over the world from far east to America, Africa to Russia... But we have never seen a service as bad as this one. We felt sorry for the accor brand and hotel owners as there is no way this management shall receive a star - let alone 5 stars. Majorly disappointed and will be announcing this to all our loved ones to stay away from this hotel.

Customer review rating 5.0/5

Ayman A. Solo - Confirmed reviews ALL

Great hotel and wonderful staff

Dear Mr. Ayman, Thank you for your kind words about our hotel and staff. We are delighted to hear that you enjoyed your stay with us and appreciate your positive feedback. It is our aim to provide exceptional service to our guests.We look forward welcoming you again. Best regards, Afif Salibi General Manager

Customer review rating 5.0/5

Toufic D. Business - Confirmed reviews ALL

excellent

Dear Mr. D., Thank you for your kind words regarding our location and the overall experience at The Grand Tarabya. We are delighted to hear that you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back in the near future. Kind regards, Afif Salibi General Manager

Customer review rating 4.5/5

Ersin B. Families - Confirmed reviews ALL

One of the best location to enjoy Bosphorus view in Istanbul.Very comfortable room. Cafe,restaurant, and all of the personnel are very professional and nice. ( one of the best I experienced) Overall a perfect experience

Dear Mr. B., Thank you for your kind words regarding your recent stay at The Grand Tarabya. We are delighted to hear that you enjoyed our location, the comfort of your room, and the professionalism of our team. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards, Afif Salibi General Manager

Customer review rating 5.0/5

Holly B. Business - Confirmed reviews ALL

The service was excellent, the rooms were comfortable and spacious. This hotel really was a great stay. I would definitely book to come back.

Dear Ms. B., Thank you for your kind feedback. We are delighted to hear that you enjoyed our service and found our rooms comfortable. We look forward to welcoming you back for another wonderful stay in the future. Kind regards, Afif Salibi General Manager

Other web-users rate our hotel

  • 202 reviews 8.8/10 Location
  • 311 reviews 9.3/10 Room
  • 445 reviews 9.4/10 Service
  • 109 reviews 9/10 Cleanliness
  • 95 reviews 8.5/10 Vibe
  • 90 reviews 8.1/10 Comfort
  • 82 reviews 7.9/10 Breakfast
  • 56 reviews 8/10 Amenities

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