MERCURE ABU DHABI DOWNTOWN 4 stars

Customer review rating (ALL Rating) 4.6/5 775 reviews

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MERCURE ABU DHABI DOWNTOWN - Image 1
MERCURE ABU DHABI DOWNTOWN - Image 2
MERCURE ABU DHABI DOWNTOWN - Image 3
MERCURE ABU DHABI DOWNTOWN - Image 4
SAEED BIN AHMED, AL OTAIBA STREET PO BOX 2471, 0 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • Located in the Downtown Abu Dhabi, near Hamdan street, Abu Dhabi Mall, and Corniche Road.

  • Modern guest rooms with restaurants, recreation, and event spaces apt for business or leisure.

  • Functional meeting rooms and a ballroom with built-in screens and pre-event spaces.

  • Close by Qasr Al Hosn - the nation's living memorial and the narrator of Abu Dhabi's history.

  • Walking distance from the House of Artisan the Heritage of Crafts Foundation in the UAE.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM TWIN

Photo out of - SUPERIOR ROOM TWIN

Relax in the comfort of our modern twin rooms offering special in-room amenities, tea and coffee making facilities, free premium WIFI, LED TV with satellite channels.

  • Views:

    City View

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Phone light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
See availabilities

Enjoy a relaxed time in one of our privilege king rooms offering everything you need from special in-room amenities, tea and coffee making facilities, free premium WIFI, LED TV with satellite channels.

  • Views:

    City View

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Phone light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

PRIVILEGE SUITE

Photo out of - PRIVILEGE SUITE

Our locally inspired privilege suite rooms set the scene for a comfortable stay in Downtown Abu Dhabi offering special in-room amenities, tea and coffee making facilities, free premium WIFI, LED TV with satellite channels.

  • Views:

    City View

Max. number of persons
2
Area
From 57 m² / 613 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Phone light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Special amenities and perfect comfort come together in our specious and bright one-bedroom apartments, ideal for longer stays in the Capital city.

  • Views:

    City View

Max. number of persons
2
Area
From 57 m² / 613 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Phone light for hearing impaired
  • Safe deposit box in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

MERCURE ABU DHABI DOWNTOWN

SAEED BIN AHMED, AL OTAIBA STREET PO BOX 2471
0 ABU DHABI
United Arab Emirates

GPS:24.493211, 54.366436

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • ZAYED INT AIRPORT Additional charge
  • AUH Additional charge

Accessibility

Wheelchair accessible hotel

Pets

Pets not allowed

In hotel

Hotel informations

  • 156 rooms
  • 156 rooms for people with reduced mobility
  • 15 family rooms
  • 30 connecting rooms
  • 146 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Indonesian
  • Italian

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Limousine

  • Limousine Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

3 Meeting rooms

Well-being

Outdoor heated pool

  • Outside

Pool

  • Covered
  • On site

Mercure Fitness

  • On site
  • Sauna room

Sauna

  • On site

Massage

  • On site

Fitness center

  • On site
  • On site
  • Indoor parking
  • Private

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Private indoor parking

Parking information

  • On site

Public outdoor parking

Parking information

  • On site

Valet parking

Parking information

  • On site
  • Indoor parking
  • Private

MOKAIA - Café & Bakery

Photo out of - MOKAIA - Café & Bakery

Located in the lobby of the hotel, our coffee shop offers delectable pastries and freshly brewed coffee daily.

Cooking style
Cafe
Capacity
40
Accessibility
Accessible service
0 Abu Dhabi, United Arab Emirates
Telephone +971 2 205 5555
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Located in the lobby of the hotel, our coffee shop offers delectable pastries and freshly brewed coffee daily.

On the 18th floor, Le Cellier, invites guests to enjoy curated wines while taking in the views of the city skyline. The culinary menu is a delicious counterpart to the wine selection, enhanced by a dimply lit space that feels exclusive and relaxed.

Livi invites you to enjoy delicious breakfast in a relaxing setting. All the ingredients of the dining experience are delivered with effortless charm and heartfelt, locally inspired hospitality.

Relax and rejuvenate under the warmth of the sun in the heart of Downtown Abu Dhabi. Located on the 19th floor, Mercure offers an indulgent facility for leisurely afternoons spent by the poolside or in the Jacuzzi.

Challenge your mind and body in our fitness. State-of-the-art equipment from free weights, core conditioning, and dynamic cardio bursts are available on the second floor. The Fitness has male and female locker rooms and sauna facilities on site.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  775 reviews

Customer review rating 0.5/5

Mohammed A. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Sameh M. Business - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 3.5/5

C. B. C. B. Business - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.5/5

Giulia S. Business - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Lordina E. B. Friends - Confirmed reviews ALL

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 3.5/5

Sameh M. Business - Confirmed reviews ALL

room was good and the reception guy was nice, but the entrance by car to the hotel was not good and there was few people around the hotel not good.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 3.5/5

C. B. C. B. Business - Confirmed reviews ALL

The room upgrade I received was very pleasant. However, in most hotels that do not have a lounge to offer a diamond member, breakfast is often offered instead. Not here. Restaurants and bars often offer discounts for Diamond members. Not here.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.5/5

Giulia S. Business - Confirmed reviews ALL

I loved staying at Mercure Abu Dhabi. Everything was great, from the room and its design, to the hotel location and its facilities. The only thing I was surprised about, considering the high level of the service otherwise, was that no help was given with my luggage, despite it being quite visibly big and heavy.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Lordina E. B. Friends - Confirmed reviews ALL

We stay for one night and loved out stay the birthday set up and everything. Thank you to the guest relations team and the whole hotel .

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Imran A. Families - Confirmed reviews ALL

Extremely overwhelmed

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Abu Dhabi Downtown. We are delighted to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 3.5/5

Tatsiana H. Couples - Confirmed reviews ALL

Experience was good, didn’t like smells of corridors. Room was clean, personal is polite, only thing we mentioned in the booking our anniversary celebration, but no amenities or words of congratulation was done, but maybe your hotel doesn’t do this, so no big problem

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 2.0/5

Mansour C. Families - Confirmed reviews ALL

Very bad experience. With the amount of paid I can get better hotel

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Abu Dhabi Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. At Mercure Abu Dhabi Downtown, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us another chance to change your impression of Mercure Abu Dhabi Downtown in the future. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Bai M. S. B. Solo - Confirmed reviews ALL

⭐️⭐️⭐️⭐️⭐️ 10/10! Always a wonderful stay at Mercure. The manager and receptionist always makes sure I get the best room. The staff are amazing and very welcoming!

Dear Guest, We very much appreciate your review regarding your stay at the Mercure Abu Dhabi Downtown. It is a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 2.5/5

Anthony S. Families - Confirmed reviews ALL

The room has a bad smell like damp and molds. The apartment dining table is not sturdy and when i ask the housekeeping to change it. He said that it cannot be change and it will be change on my next stay. He also told me that the engineering will come to fix the problem but no one arrived. The balcony is dusty and full of birds droppings. And the apartment sofa bed lock is not working causing me to fall and had a back pain and bruises. Thats why we stay for another night cause im having a hardtime to walk.. overall the hotel is nice the receptionist is professional and the birthday cake is a surprise..

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Abu Dhabi Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. At Mercure Abu Dhabi Downtown, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us another chance to change your impression of Mercure Abu Dhabi Downtown in the future. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Leah D. Solo - Confirmed reviews ALL

The lady at front desk was helpful as always

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Abu Dhabi Downtown. We are delighted to read that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Jezreel J. A. Couples - Confirmed reviews ALL

Feels like home away from home

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Great experience

Dear Guest, We very much appreciate your review regarding your stay at the Mercure Abu Dhabi Downtown. It is a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I stayed for one night in a privilege room. I highly recommend the hotel. Extremely friendly staff, very neat and clean room, the breakfast buffet was simple and delicious. Overall, it was a great experience. I would definitely book again when I visit Abu Dhabi next time !!

Dear Guest, We very much appreciate your review regarding your stay at the Mercure Abu Dhabi Downtown. It is a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Its very good

Dear Guest, We very much appreciate your review regarding your stay at the Mercure Abu Dhabi Downtown. It is a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.5/5

Agnidhra G. Business - Confirmed reviews ALL

Great stay, very comfortable, good food, great service.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 3.5/5

Farouq H. A. M. A. Solo - Confirmed reviews ALL

I liked the experience of staying a quick night to catch some appointments at AD, and i chose the hotel as it in city center with affordable price. However, the direction to Hotel took me around 30 mins to find the exact location as the hotel surrounding with some space enhancements, also the guide to hotel was bit tricky since the same building has offices and apartments so you have to go all the way down then to find the exact elevator which will take you to another level of experience with well decoration (the bohemian style) which was a plus for me.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 4.0/5

Razan M. Friends - Confirmed reviews ALL

Loved the decor and my stay was good, the pool was fine too however the jacuzzi was just a pool with movement there was no bubbles or anything which was upsetting, the food selection wasnt great but the quality was fine

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction. Nevertheless, thank you for having taken the time to review us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Amal S. Friends - Confirmed reviews ALL

The place is comfortable and the stuff is friendly but, the only problem is to reach at the hotel in the beginning.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Customer review rating 5.0/5

Shadin K. Families - Confirmed reviews ALL

excellent services,, very beautiful room

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Abu Dhabi Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

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