Dear Mr. Robert, Thank you for your kind review. We are delighted to know that you had a pleasant stay with us and that you found the check-in process easy and your room comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Hien Doan Front Office Manager

Dear Ms. Phuong T., Thank you very much for your positive feedback! We are delighted to know that you had a good experience with us. We truly appreciate your support and look forward to welcoming you back to ibis Styles Vung Tau for another enjoyable stay. Warm regards, Hien Doan Front Office Manager

Dear Mr D., We appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. D., Thank you very much for taking the time to share your feedback regarding your stay at Ibis Styles Vung Tau. We are delighted to hear that you appreciated our good service, cleanliness, and the vibrant atmosphere of our hotel. Your positive comments motivate us to continue providing exceptional experiences for our guests. We look forward to welcoming you back soon! Best regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. Q., We appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. N., Thank you very much for your wonderful feedback regarding your recent stay at ibis Styles Vung Tau. We are delighted to hear that you enjoyed the service and found our hotel to be a great choice for your trip. We will be sure to pass on your kind words to Mr. Lâm and the Front Office team. They will be thrilled to know their efforts in supporting you and your family, especially with your 4-month-old child, are truly appreciated. It is always a pleasure to welcome you back, and we look forward to your next visit to Vung Tau. Warm regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. L., We appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Bao N. Assistant Guest Experience Manager

Dear Mr. Jonghoon, Thank you very much for taking the time to share your feedback regarding your stay at ibis Styles Vung Tau. We are delighted to hear that you appreciated our convenient location and found our staff to be friendly and helpful. We also sincerely appreciate your constructive suggestion about upgrading our facilities. Please rest assured that we are continuously working to improve and enhance our services and amenities to provide a better experience for our guests. Once again, thank you for your valuable feedback. We look forward to welcoming you back in the future and providing an even better stay. Best regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. Trieu A. P., We appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Bao Nguyen Assistant Guest Experience Manager

Dear Ms. Karyn, Thank you so much for taking the time to share your wonderful review of your stay at ibis Styles Vung Tau. We are delighted to hear that you enjoyed our fantastic beachfront location with stunning views, as well as our friendly staff, clean and updated rooms, and the great pool area. It's also fantastic to know that you appreciated our spacious dining area, delicious meals, and breakfast, along with the convenience of our limousine service. We’re thrilled that you loved your experience here enough to extend your stay! Your feedback regarding the noise levels in the hallways is very valuable. We will certainly look into soundproofing the doors to enhance the comfort for our future guests. We look forward to welcoming you back soon! Best regards, Bao Nguyen Assistant Guest Experience Manager

Dear Ms. Phung, Thank you very much for sharing your feedback regarding your recent stay at ibis Styles Vung Tau. We sincerely appreciate your honest comments and are glad to hear that you found the overall cleanliness and accommodation satisfactory. At the same time, we regret the inconveniences you experienced with the elevator, breakfast variety, and maintenance issues. Please rest assured that we are actively reviewing these points with our team to implement improvements, especially in maintenance response time and facilities, to enhance our guests' comfort. Your feedback is invaluable in helping us serve you better, and we hope to have the opportunity to welcome you back in the future with an improved experience. Thank you once again for your constructive comments. Best regards, Bao N. Assistant Guest Experience Manager

Dear Mr. Nor L. M., Thank you for sharing your feedback regarding your recent stay at Ibis Styles Vung Tau. We sincerely apologize for the inconvenience caused by the cleanliness issues you experienced. Please be assured that we take your comments seriously, and we will address this matter with our housekeeping team to ensure that such incidents do not happen in the future. Your comfort and satisfaction are our priorities, and we appreciate your bringing this to our attention. We hope to have the opportunity to welcome you again and provide you with a much better experience. Warm regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. C., Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Vung Tau. We sincerely apologize for the inconvenience caused by the noise disturbance during the night. We understand how important a peaceful environment is for our guests, and we regret that your experience was affected. Your comments have been forwarded to our management team, and we will review the situation to implement measures to minimize noise disruptions in the future. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay. Thank you once again for your honest review. Best regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. Peder, Thank you for sharing your feedback regarding your recent stay at ibis Styles Vung Tau. We sincerely apologize for the inconvenience and dissatisfaction caused by the issues you experienced. Please be assured that this is not reflective of the standards we strive to uphold. We deeply regret the delays in laundry service, the cleanliness concerns in your room and bathroom, and the quality of breakfast. Your comments have been forwarded to our management team, and we will take immediate corrective actions to address these shortcomings. We genuinely value your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide a much better experience. Thank you once again for your honest review. Best regards, Bao Nguyen Assistant Guest Experience Manager

Dear Ms. D., Thank you very much for taking the time to share your wonderful feedback about your recent stay at ibis Styles Vung Tau. We are delighted to hear that you enjoyed a comfortable and pleasant experience, and that our reception team was quick, helpful, and friendly. It’s also great to know that you appreciated the new, well-maintained building. We sincerely appreciate your suggestion regarding a designated quiet area or separate floor for Gold and Platinum members. Your feedback is valuable to us, and we will certainly consider it as we continuously strive to improve our guests’ experience. Once again, thank you for your kind words and constructive suggestions. We look forward to welcoming you back for an even more relaxing stay in the future. Warm regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. Tuan A., Thank you very much for your kind and encouraging feedback regarding your stay at Ibis Styles Vung Tau. We are delighted to hear that you enjoyed our location, comfort, and the service provided by our staff. Your recommendation means a lot to us, and it motivates our team to continually deliver the best experience for our guests. We look forward to welcoming you back in the near future. Warm regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. H., Thank you very much for sharing your positive feedback regarding your stay at Ibis Styles Vung Tau. We are delighted to hear that you found the room comfortable, clean, and appreciated our room service. Your satisfaction is our top priority, and your comments motivate us to keep providing excellent service. We look forward to welcoming you back for another enjoyable stay. Best regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. Paul, Thank you very much for taking the time to share your feedback regarding your recent stay at ibis Styles Vung Tau. We are delighted to hear that you have consistently enjoyed your stays with us, and that our staff, facilities, restaurant, and location have met your expectations. We truly appreciate your understanding regarding the elevator situation during your latest visit. As you mentioned, the high volume of large families staying over the weekend did impact availability, and we apologize for any inconvenience this caused. Please rest assured that we are continuously looking for ways to improve our service and guest experience. Your kind words and constructive feedback are invaluable to us, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Bao Nguyen Assistant Guest Experience Manager

Dear Ms. D., Thank you for sharing your feedback regarding your stay at Ibis Styles Vung Tau. We sincerely apologize for the inconvenience caused by the wet floors around and inside the elevators, as well as the water leaking from the ceiling. Please rest assured that we are addressing these issues to ensure a better experience for our guests. We are delighted to hear that despite this, you enjoyed your stay, found the bed comfortable, and appreciated our breakfast offerings. Your feedback is valuable to us in our continuous efforts to improve. Thank you once again for your constructive comments. We look forward to welcoming you back in the future. Best regards, Bao Nguyen Assistant Guest Experience Manager