The Creekside Hotel Dubai an Accor Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 255 reviews

The Creekside Hotel Dubai an Accor Hotel - Image 1
The Creekside Hotel Dubai an Accor Hotel - Image 2
The Creekside Hotel Dubai an Accor Hotel - Image 3
The Creekside Hotel Dubai an Accor Hotel - Image 4

Description

Hotel extras

  • Spacious Rooms with Unmatched Golf & Garden Views

  • Exceptional Facilities inc. 2 Outdoor Pools, Spa & Gym

  • 5 Restaurants & Bars with International Flavors

  • Access to the Aviation Club's Holistic FitnessCenter

  • State-of-the-art Conference Facilities up to 750 Guests

Our accommodation(s)

Book this hotel
Room 1

Spacious twin-bedded room overlooking the city, with bath and shower, safe, tea and coffee set, and free WiFi.

  • Views:

    City View

Max. number of persons
3
Area
From 45 / 484 sq ft
Accessibility
Accessible room

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 45 / 484 sq ft
  • Views: City View
  • Accessible room

Stylish king room with serene garden views, bath and shower, safe, tea and coffee facilities, and free WiFi.

  • Views:

    Garden View

Max. number of persons
3
Area
From 45 / 484 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Bright twin room with tranquil garden views, bath and shower, safe, tea and coffee set, and free WiFi.

  • Views:

    Garden View

Max. number of persons
3
Area
From 45 / 484 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

With 54 m² of modern space, this Deluxe king room boasts striking city views, an open bath and shower, tea and coffee facilities, safe, and complimentary WiFi.

  • Views:

    City View

Max. number of persons
3
Area
From 54 / 581 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

A refined 54 m² retreat with a king bed and lush garden views, featuring open bath and shower, tea and coffee facilities, safe, and free WiFi.

Max. number of persons
3
Area
From 54 / 581 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Enjoy relaxing golf course views with the Deluxe room including a king bed, open bath and shower, tea and coffee amenities, safe, and complimentary WiFi.

  • Views:

    Golf view

Max. number of persons
3
Area
From 54 / 581 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Sophisticated king room with golf views, lounge access, open bath and shower, tea and coffee facilities, safe, and free WiFi.

  • Views:

    Golf view

Max. number of persons
4
Area
From 61 / 656 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Twin-bedded executive room with golf views, lounge access, open bath and shower, tea and coffee set, safe, and free WiFi.

  • Views:

    Golf view

Max. number of persons
4
Area
From 61 / 656 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Spanning 79 m² of stylish comfort, the Junior Suite features a king bed, vibrant city views, open bath and shower, tea and coffee facilities, safe, and complimentary WiFi.

  • Views:

    City View

Max. number of persons
4
Area
From 79 / 850 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

With 105 m² of refined living, this Executive Suite offers a king bed, sweeping city views, lounge access, kitchenette, open bath and shower, safe, tea and coffee set, and free WiFi.

  • Views:

    City View

Max. number of persons
4
Area
From 105 / 1130 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Set two levels, this 41-square-meter duplex suite showcases panoramic golf views, king bed, lounge access, kitchenette, open bath and shower, safe, tea and coffee facilities, and WiFi.

  • Views:

    Golf view

Max. number of persons
4
Area
From 185 / 1991 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Boasting a private terrace with golf views, the Creekside Suite spans aross 55 m² of indulgence king bed, kitchenette, open bath and shower, tea and coffee facilities, safe, and complimentary WiFi.

  • Views:

    Golf view

Max. number of persons
4
Area
From 270 / 2906 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

The Creekside Hotel Dubai an Accor Hotel

31A Street, Al Garhoud, Deira
35005 DUBAI
United Arab Emirates

GPS:25.242712, 55.340228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 292 rooms
  • 9 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage Additional charge

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Pets

Pets allowed

Hotel access

Shuttle

  • DUBAI INTL AIRPORT Additional charge
  • DXB Additional charge

Catering

3 Restaurants

One Bar

Business

13 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children

Sports and leisure

Jogging track

Squash court

  • Nearby

Boat excursions

  • Nearby

Golf

  • On site

Tennis

  • On site

Crimson Gallery, the hotel s elegant patisserie lounge, is a central gathering spot on the ground floor. Enjoy a seasonal menu of light bites, sweet delights, and contemporary dishes crafted with quality ingredients and unique flavors throughout the day.

Plumeria is the ideal spot for wholesome, healthy meals, offering fresh fruit juices, nutritious snacks, vibrant salad bowls, wraps, and light refreshments in a bright, casual, and welcoming setting.

Dive into relaxation at our pool bar, where refreshing cocktails, light bites, and chilled beverages await. Lounge by the water, soak up the sun, and enjoy a vibrant atmosphere with stunning views for the ultimate poolside experience.

Celebrate your dream wedding or host an event beside a serene lagoon at Creekside. Our lush gardens and versatile spaces host up to 1,000 guests with bespoke catering, flawless service, and seamless airport access for an unforgettable day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  255 reviews

Customer review rating 3.5/5

Olusola J. A. Solo - Confirmed reviews ALL

Customer review rating 2.0/5

Jemil A. K. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Fazal B. A. B. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Hidayathulla K. H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Sharon R. Families - Confirmed reviews ALL

Dear Sharon R., Thank you for taking the time to share your feedback regarding your recent stay at The Creekside Hotel Dubai. We are delighted to hear that you had a wonderful weekend experience and appreciated our excellent location, spacious accommodations, and commitment to cleanliness. It is heartening to know that our pet-friendly policy contributed positively to your stay. We are pleased to learn that our team, particularly Armando, made a memorable impression with their service. Your commendation will surely be shared with him. We also appreciate your constructive feedback regarding the bathtub faucet; we acknowledge that even minor details are crucial in maintaining our high standards and will ensure that this area is addressed appropriately. We are grateful for your recommendation and look forward to welcoming you back for another enjoyable stay in the future. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 2.0/5

Jemil A. K. Business - Confirmed reviews ALL

I was there before this time my stay was horrible from 21 tell 27 the service almost zero because the low session and the construction work , there is no hot water for the bath tub . Elec system always stuck in my room, actually we r pilots and every 2 or 3 months we have training in the cae emirates and we come . They have to do something. Thanks

Customer review rating 5.0/5

Fazal B. A. B. Business - Confirmed reviews ALL

Overall a very good experience.

Customer review rating 4.5/5

Hidayathulla K. H. Business - Confirmed reviews ALL

had a wonderful experience at Creekside Hotel. Excellent Breakfast. Greatly appreciate Nomad and team for arranging Indian food for dinner on our personal request.

Customer review rating 5.0/5

Sharon R. Families - Confirmed reviews ALL

We had a lovely weekend stay at Creekside and would definitely stay again. The location is excellent, especially being right next to the Irish Village. One of the biggest reasons we chose the hotel was that it is pet-friendly, which made our stay much more convenient and enjoyable. We were also pleasantly surprised by how spacious the room was. There was plenty of space to move around comfortably, which made the room feel even more relaxing and convenient. I was also impressed with the overall cleanliness, and I especially loved how fresh and nice the sheets smelled—it’s a small detail, but it really added to the feeling of a clean and comfortable stay. We really appreciated that the extra bed and additional towels were already prepared well in advance. It was such a thoughtful gesture and showed that the hotel had taken the time to prepare properly for our arrival. A special mention to Armando, who was incredibly friendly, accommodating, and helpful. He made sure we were comfortable and really contributed to our positive experience. The only area I would suggest checking is the bathtub faucet, as there was some white buildup around it that made it look like that particular area may not have been thoroughly cleaned. It is a minor point, but something worth addressing considering how clean and well-maintained the rest of the room was. Overall, we had a very pleasant experience. The **spacious room, great location, pet-friendly accommodation, cleanliness, thoughtful preparation, and wonderful service** made our weekend stay very enjoyable. I would happily recommend Creekside and would definitely stay here again.

Dear Sharon R., Thank you for taking the time to share your feedback regarding your recent stay at The Creekside Hotel Dubai. We are delighted to hear that you had a wonderful weekend experience and appreciated our excellent location, spacious accommodations, and commitment to cleanliness. It is heartening to know that our pet-friendly policy contributed positively to your stay. We are pleased to learn that our team, particularly Armando, made a memorable impression with their service. Your commendation will surely be shared with him. We also appreciate your constructive feedback regarding the bathtub faucet; we acknowledge that even minor details are crucial in maintaining our high standards and will ensure that this area is addressed appropriately. We are grateful for your recommendation and look forward to welcoming you back for another enjoyable stay in the future. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 3.5/5

Dara S. A. M. G. Solo - Confirmed reviews ALL

I already explained all the difficulties I had with sales team in a meeting with Mr.Mattiue. The weak and improper responses and communications from sales managers Mr.Abhishek and Mr.Anvish was the main reason of my decision to terminate the long stay .

Dear Mr. G., Thank you for sharing your concerns with us. We sincerely apologize for the difficulties you experienced with our Sales team. We understand how frustrating this must have been, especially during a long-stay arrangement. Please be assured that we take your feedback very seriously. Your comments regarding the communication and handling of your requests will be reviewed internally with the concerned team to help us improve our service and guest experience. We regret that your experience led to the decision to terminate your long stay, and we sincerely apologize for the inconvenience caused. Thank you for bringing this matter to our attention. Warm regards Padmini Kasi Duty Manager

Customer review rating 5.0/5

Obaid A. Families - Confirmed reviews ALL

During the hotel check-in, I faced an issue as there were no connecting rooms available. However, the Front Office Manager, Padmini, was extremely helpful and assisted me in resolving the issue. I truly appreciate her support and excellent customer service.

Dear Obaid A., Thank you for your feedback regarding your recent stay. We are pleased to hear that our Front Office Manager, Padmini, was able to assist you effectively. Your appreciation of her customer service is greatly valued. We look forward to welcoming you back in the future. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 3.5/5

Rosemary A. Solo - Confirmed reviews ALL

First time since Accor took over the Creekside & it is definitely not the same!

Dear Ms. A., Thank you for taking the time to share your valuable feedback following your recent stay. We are pleased to hear that you were happy with the housekeeping team and enjoyed the egg station. We also appreciate your suggestions regarding the housekeeping service and the option for guests to choose whether they require daily room cleaning or linen changes. We have also noted your feedback regarding the availability of water bottles at the poolside and will ensure this is addressed. Your feedback is greatly appreciated and will help us continue to improve our services and guest experience. Warm regards, Pamdini Kasi

Customer review rating 4.0/5

Audrey D. Families - Confirmed reviews ALL

Our stay was amazing. Spent 2 nights with family. There’s some renovations going on and some water issues so it was a little noisy but that was communicated. Ismile and the other gentleman in concierge were just wonderful to us. Helping with luggage and taxis. The breakfast was really good with a variety of food choices. The staff in the restaurant were very nice and accommodating too. My family and I will definitely be back but hopefully renovations will be done by then. We had an awesome stay.

Customer review rating 5.0/5

Fadia A. H. F. Families - Confirmed reviews ALL

We enjoyed our holiday, you have a very nice hotel and facilities, despite little bit old but you guys makes the difference

Dear Fadia A. H. F., Thank you for your positive feedback regarding our facilities and location. We are delighted to hear that you enjoyed your holiday with us. Your kind words about our team are greatly appreciated, as we strive to provide exceptional service. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.0/5

Mohammed N. Solo - Confirmed reviews ALL

Very welcoming staff

Dear Mohammed N., Thank you for your positive feedback regarding our location and the welcoming nature of our staff. It is a pleasure to know that you had a pleasant experience at The Creekside Hotel Dubai. Goodbye, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.0/5

Farzana C. Families - Confirmed reviews ALL

Staff were excellent, very helpful and obliging

Dear Farzana C., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and our staff to be helpful and obliging. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 5.0/5

Kieran J. R. Couples - Confirmed reviews ALL

All the staff are excellent and made our stay very enjoyable. Especially Armando and Shireen at Reception, Richard who assisted with our baggage and Deepshika and Emmanuel who looked after us at breakfast. Mr Sheldon ws also very helpful to ensure all was in order during out stay.

Dear Kieran J. R., Thank you for your kind words regarding your recent stay. We are delighted to hear that our team, especially Armando, Shireen, Richard, Deepshika, Emmanuel, and Mr. Sheldon, contributed to making your weekend enjoyable. Your feedback is greatly appreciated, and we look forward to welcoming you back for another memorable experience. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 5.0/5

Ali J. M. L. Business - Confirmed reviews ALL

Nice experience dedicated attention, I have Accor account but i didn’t received yet my points.

Dear Ali J. M. L., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our comfortable accommodations and friendly service. Regarding your Accor points, please ensure that your account details are updated, as points are typically credited after your stay. Goodbye and best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 2.0/5

Michael V. D. Business - Confirmed reviews ALL

I’ve been staying at this hotel for the last 14 years. I can’t believe how much it’s deteriorated since Jumeriah pulled out and Accor took over. All of the restaurants and bars seemed to have shut. The breakfast is about 10% of what it used to be. Customer service had gone down as well. Quality of the room service is about 20% of what it used to be. I’m going to try my best to not stay there again.

Thank you for sharing your feedback. As a long-standing guest, you will also be aware that the hotel is currently undergoing a significant refurbishment and transformation, so naturally the experience during this period is not representative of the final product. We would, however, like to clarify that not “all of the restaurants and bars” have shut. The only outlet currently closed is Cu-Ba, which is being transformed into an entirely new concept as part of the hotel’s redevelopment. Our other operating outlets and services remain available to guests. We acknowledge that refurbishment periods can come with changes to the usual experience, but this is a temporary phase as we work towards a substantially enhanced hotel, including new dining, leisure and guest experiences. We hope you will reconsider your decision and visit us again towards the end of the year, once the transformation is complete. After 14 years of staying with us, it would be a shame to judge the next chapter before it has even opened. Thank you, Creekside Hotel Dubai

Customer review rating 3.5/5

Maria M. Families - Confirmed reviews ALL

alas, can only note a lot of pretence about your hotel. pretending to be premium, but in reality it all gets crashed by the service and all the awkward arrangements that are stated on paper but do not work in real life

Dear Maria M., Thank you for your feedback regarding your recent stay. I regret that your experience did not meet your expectations due to service shortcomings and operational inconsistencies. Your observations will be taken into account as we strive to enhance our guest experience. Goodbye and best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 4.0/5

Ruth I. Families - Confirmed reviews ALL

Rishita made our stay worthwhile. She does her job from the heart. Very patient. Explains everything and willing to help. Everyone was also nice.

Dear Ruth I., Thank you for your kind words regarding Rishita and our team. It is gratifying to know that their dedication and helpfulness contributed positively to your experience. We hope to welcome you back for another memorable stay in the future. Best regards, The Creekside Hotel Dubai an Accor Hotel

Customer review rating 5.0/5

Said H. H. Families - Confirmed reviews ALL

I would like to express my sincere appreciation for one of the best hotel experiences I have ever had. From the moment we arrived, everything was exceptional and exceeded our expectations. The room was beautiful, comfortable, and perfectly maintained, creating a very welcoming atmosphere throughout our stay. What truly made the experience special, however, was the outstanding staff and management. Everyone, from the reception team to the restaurant staff and housekeeping, was incredibly friendly, professional, attentive, and always ready to help with a genuine smile. The hospitality was exceptional. You could feel the positive energy throughout the entire hotel, and every team member made us feel valued and welcomed. The reception team in particular was very professional and helpful from check-in to check-out. The breakfast was also excellent, with a great variety of fresh and delicious choices, along with wonderful service and a pleasant atmosphere. Overall, the combination of the excellent room, professional management, welcoming reception, outstanding staff, delicious breakfast, and positive atmosphere made this stay truly memorable. A huge thank you to the entire team for making us feel at home and for maintaining such a high level of hospitality. This is definitely an experience I will remember and a hotel I would be very happy to return to again and again.

Dear Mr. H., Thank you sincerely for your wonderful feedback. We are delighted to know that you enjoyed your stay, from the comfort of your room and breakfast to the warm hospitality provided by our entire team. Your kind words mean a great deal to us and will certainly be shared with the team. We truly appreciate your recognition and look forward to welcoming you back for another memorable stay. Best Regards, Padmini Kasi Duty Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Frequently i stay at this hotel ... You can work there in peace , you can train in their great gym and you can also relax in of their 2 pools . The only remark i want to make without putting anybody in a bad spot is that for my last 2 stays my room had not being cleaned and we were already past 4.30 pm... it is not a knock against the cleaning team ofcourse because they are instructed to follow their schedule. But as a client staying in this hotel i prefere my room to be cleaned the latest at 2pm . for the rest i am very satisfied with the staf at the check in stage, the staf in the kitchen and the staf in the gym. They are really trying their best to be as friendly as possible. for me this is one of the most underated hotels in Dubai... And i stayed almost in them all so a big compliment for all of you! kind regards Alfonso Junior Tarallo

Customer review rating 3.5/5

Charles H. Business - Confirmed reviews ALL

Good stay, great staff. They are the best aspect about the hotel. However, I asked for an invoice to be emailed to me at charles.ebcomm.co.za. To date I have not received it. I sent a request to HC…, but still no response. H., Ref CFL8AH20508, room 915

Dear Charles H., Thank you for your valuable feedback regarding your recent experience at our hotel. We are pleased to hear that our staff stood out during your stay. However, we regret the inconvenience you faced concerning the invoice request. We encourage guests to contact our reception for any assistance, and we will ensure your concerns are noted for future improvements. Goodbye, The Creekside Hotel Dubai an Accor Hotel

Other web-users rate our hotel

  • 503 reviews 9.2/10 Location
  • 722 reviews 8.4/10 Room
  • 962 reviews 8.8/10 Service
  • 386 reviews 8.4/10 Comfort
  • 311 reviews 9/10 Breakfast
  • 251 reviews 7.8/10 Cleanliness
  • 90 reviews 9.2/10 Wellness Area

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