MADISON Saint Jean de Luz - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 471 reviews

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MADISON Saint Jean de Luz - Handwritten Collection - Image 1
MADISON Saint Jean de Luz - Handwritten Collection - Image 2
MADISON Saint Jean de Luz - Handwritten Collection - Image 3
MADISON Saint Jean de Luz - Handwritten Collection - Image 4
25 boulevard Thiers, 64500 SAINT-JEAN-DE-LUZ, France

Description

Hotel extras

  • Fully renovated iconic Luzien hotel and listed historic French building

  • Stay in an exceptional setting in the heart of the town and near the beach

  • Luxury & comfort: our 32 rooms & 3 apartments with a modern, elegant style

  • Total relaxation in our well-being area with pool, jacuzzi and dry sauna.

  • Enjoy the cozy atmosphere of our bar or enjoy the sunshine on the terrace.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room, 1 double bed, with balcony

Photo out of - Superior Room, 1 double bed, with balcony

Warm and comfortable, equipped with a large bed, this room worthy of a 4-star hotel is perfect for a romantic stay. From its balcony, enjoy an unobstructed view of the mountains and the city rooftops.

  • Views:

    City View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Located on the top floor, this bright, spacious room offers a superb view of the mountains and city rooftops. Equipped with a super king-size bed, a double sink and separate WC, it offers optimum comfort.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Baby crib on request

See availabilities

With beautiful views of the city and Socoa Bay, this bright and spacious room sleeps up to three people. It invites you to relax with its super king-size bed, a double sink, a separate bathtub and shower.

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Baby crib on request

See availabilities

Composed of a bedroom, a lounge area with sofa bed and a bathroom with double sink and walk-in shower, our suite is ideal for accommodating the whole family. It offers a very beautiful view of the city.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

See availabilities

Apartment

Deluxe Apartment

Photo out of - Deluxe Apartment

Enjoy a quiet four-star hotel stay with family or friends in this luxury duplex. Upscale beds for six people, two bathrooms with Japanese WC, equipped kitchen, living room and superb view.

  • Views:

    City View

Max. number of persons
6
Area
From 100 m² / 1076 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

Baby crib on request

See availabilities

Hotel location

MADISON Saint Jean de Luz - Handwritten Collection

25 boulevard Thiers
64500 SAINT-JEAN-DE-LUZ
France

GPS:43.390652, -1.659291

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 35 rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 5 connecting rooms
  • 35 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Well-being

Heated indoor pool

  • Covered
  • On site

Fitness center

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Sports and leisure

Gymnastics course

  • Nearby

Gym

  • On site

Gym

  • Nearby

Gymnastics course

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 20 parking spaces
  • Max Limited Height: 1.85 m / 6.07 ft

  • Parking pricing: 20.00 € 20 EUR Per day

Security

  • Well-lit parking

THE MADISON BAR

Photo out of - THE MADISON BAR

We welcome you from 7am to 10pm in summer and on weekends in our cozy bar with sunny terrace. Pastries, tapas, platters and a selection of teas and wines. We source local, organic and fair trade produce.

Bar Type
BAR
Capacity
30
Accessibility
Accessible service
Telephone +33 5 59 85 55 55
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

We welcome you from 7am to 10pm in summer and on weekends in our cozy bar with sunny terrace. Pastries, tapas, platters and a selection of teas and wines. We source local, organic and fair trade produce.

A dedicated fitness area, equipped with the latest generation machines, is also at your disposal from 6:30 am to 9 pm.

Total relaxation in the heart of the city. Enjoy our well-being area: pool, jacuzzi, sauna, experience shower and fitness center. Book a well-being treatment or massage with our well-being specialist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  471 reviews

Customer review rating 3.5/5

Mccarthy C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Derek C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Svetlana A. Families - Confirmed reviews ALL

Customer review rating 4.5/5

James H. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Laura C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Derek C. Couples - Confirmed reviews ALL

Excellent 4th floor deluxe room, friendly knowledgeable reception staff. Did not have breakfast option,

Customer review rating 5.0/5

Svetlana A. Families - Confirmed reviews ALL

Early check in taken in to account, we could also have a breakfast slightly before 7 as were leaving early. Attentive and professional employees - all. Nice furniture etc. Very pleasant

Customer review rating 4.5/5

James H. Families - Confirmed reviews ALL

Brief but excellent

Customer review rating 5.0/5

Laura C. Couples - Confirmed reviews ALL

Excellent reception, spotless room, perfect location, and very convenient parking at a great rate.”

Customer review rating 4.5/5

Andrew W. Families - Confirmed reviews ALL

We used the hotel as a family meeting point between a rail holiday in France and a driving holiday in northern Spain and we loved it. The breakfast was good, the front desk were very helpful and the hotel was easy to get to from the train station as well as being right in the middle of St J de L

Customer review rating 3.5/5

Elizabeth F. Friends - Confirmed reviews ALL

The room was too small. Not enough space to keep bags

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very nice atmosphere and environment.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Parking was not offered

Customer review rating 5.0/5

Sylvana C. Families - Confirmed reviews ALL

Excellent staff and great location

Customer review rating 5.0/5

Sheree W. Couples - Confirmed reviews ALL

Spacious and quiet room with very comfortable bed, and very helpful staff.

Customer review rating 4.5/5

Corina O. Solo - Confirmed reviews ALL

Nice place, good location Nice staff.

Customer review rating 5.0/5

Wilheim B. Couples - Confirmed reviews ALL

Locker

Great location

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Perfect apartment for a family.

Super location ideal for St Jean de Luz. Option parking very close. Nice rooms

Customer review rating 4.5/5

David H. Couples - Confirmed reviews ALL

Not our first trip , but our fourth. Probably says it all!

Customer review rating 4.0/5

Andre G. Couples - Confirmed reviews ALL

Nicely renovated, albeit the room was quite small. Friendly and accommodating staff.

Nous vous remercions sincèrement pour ce merveilleux retour suite à votre séjour parmi nous. Nous sommes ravis de lire que vous avez apprécié la décoration, notre emplacement ainsi que l’accueil de notre équipe. Votre satisfaction est notre plus belle récompense, et vos compliments seront partagés avec l’ensemble de notre personnel. Ce fut un réel plaisir de vous accueillir à Saint Jean de Luz, et nous espérons avoir le plaisir de vous recevoir de nouveau très prochainement au Madison pour un autre séjour tout aussi parfait. Bien chaleureusement, Hélène, responsable Hôtel

Customer review rating 5.0/5

Tracy B. Couples - Confirmed reviews ALL

We chose to stay at the Madison as our central point for the Basque country side. The hotel itself is small but charming. Rooms were good size - ours had a lovely view over the city. They also have a few apartments which is convenient. The location is great as you can walk to the train/bus station making travel to other locations very easy - we never used a car. The staff is very friendly and helpful. The breakfast is okay - not a lot of choice. The pool area is lovely but if more than 4 people can feel crowded. Gym is small. Truly enjoyed our stay and would recommend the hotel

Customer review rating 4.0/5

Thierry C. Solo - Confirmed reviews ALL

All fine ,BUT room was small ,impossible to be at the desk and manage a coffee also you better be slim if you want to access the bed from the left :) But again very nice team .Next time I will request a 4th floor room according to the receptionist they are larger .

Bonjour, Nous vous remercions d’avoir partagé votre retour suite à votre séjour au Madison. Nous sommes désolés d’apprendre que la taille de votre chambre n’a pas été à la hauteur de vos attentes. Certaines de nos chambres offrent effectivement une plus grande surface , et nous comprenons que cela puisse impacter votre expérience. Lors de votre prochaine réservation, n’hésitez pas à nous faire part de vos préférences : notre équipe fera toujours son maximum pour vous proposer une chambre correspondant à vos attentes, selon nos disponibilités. Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir une expérience pleinement satisfaisante. Bien cordialement, Hélène responsable Hôtel Madison Handwritten Collection

Customer review rating 0.5/5

Benedikt R. Solo - Confirmed reviews ALL

The worst check in in my life. As i came into the hotel the receptionist asked for my name and told me that the room is not finished. That’s all! No question about how was my journey or explaining something about hotel, breakfast, dinner or spa etc. Shower gel in room was empty, minibar was empty (needed to buy me water in the supermarket next door), german TV programs not working, cleanliness overall not satisfying. Dirty elevator and hallways. For the check out i just needed to put my card in the box and that’s it. No questions about how my stay was etc. Definitely cannot recommend this property. I stay so often in Accor hotel but this one is definitely the worst i ever stayed in.

Customer review rating 5.0/5

Richard K. Families - Confirmed reviews ALL

Team in this hotel cannot be fault. They are relax, customer focused. Bedrooms a bit small but the finish is excellent.

Other web-users rate our hotel

  • 257 reviews 9.2/10 Location
  • 304 reviews 8/10 Room
  • 414 reviews 9.4/10 Service
  • 6 reviews 3.6/10 WiFi
  • 150 reviews 8.4/10 Wellness Area
  • 135 reviews 7.3/10 Breakfast
  • 100 reviews 9.7/10 Vibe
  • 66 reviews 8.7/10 Cleanliness

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