MADISON Saint Jean de Luz - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 277 reviews

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Description

Hotel extras

  • Fully renovated iconic Luzien hotel and listed historic French building

  • Stay in an exceptional setting in the heart of the town and near the beach

  • Luxury & comfort: our 32 rooms & 3 apartments with a modern, elegant style

  • Total relaxation in our well-being area with pool, jacuzzi and dry sauna.

  • Enjoy the cozy atmosphere of our bar or enjoy the sunshine on the terrace.

Our accommodation(s)

Hotel location

MADISON Saint Jean de Luz - Handwritten Collection

25 boulevard Thiers
64500 SAINT-JEAN-DE-LUZ
France

GPS:43.390652, -1.659291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE MADISON BAR

We welcome you from 7am to 10pm in summer and on weekends in our cozy bar with sunny terrace. Pastries, tapas, platters and a selection of teas and wines. We source local, organic and fair trade produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  277 reviews

Customer review rating 4.0/5

Thierry C. Solo - Confirmed reviews ALL

All fine ,BUT room was small ,impossible to be at the desk and manage a coffee also you better be slim if you want to access the bed from the left :) But again very nice team .Next time I will request a 4th floor room according to the receptionist they are larger .

Bonjour, Nous vous remercions d’avoir partagé votre retour suite à votre séjour au Madison. Nous sommes désolés d’apprendre que la taille de votre chambre n’a pas été à la hauteur de vos attentes. Certaines de nos chambres offrent effectivement une plus grande surface , et nous comprenons que cela puisse impacter votre expérience. Lors de votre prochaine réservation, n’hésitez pas à nous faire part de vos préférences : notre équipe fera toujours son maximum pour vous proposer une chambre correspondant à vos attentes, selon nos disponibilités. Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir une expérience pleinement satisfaisante. Bien cordialement, Hélène responsable Hôtel Madison Handwritten Collection

Customer review rating 0.5/5

Benedikt R. Solo - Confirmed reviews ALL

The worst check in in my life. As i came into the hotel the receptionist asked for my name and told me that the room is not finished. That’s all! No question about how was my journey or explaining something about hotel, breakfast, dinner or spa etc. Shower gel in room was empty, minibar was empty (needed to buy me water in the supermarket next door), german TV programs not working, cleanliness overall not satisfying. Dirty elevator and hallways. For the check out i just needed to put my card in the box and that’s it. No questions about how my stay was etc. Definitely cannot recommend this property. I stay so often in Accor hotel but this one is definitely the worst i ever stayed in.

Customer review rating 5.0/5

Richard K. Families - Confirmed reviews ALL

Team in this hotel cannot be fault. They are relax, customer focused. Bedrooms a bit small but the finish is excellent.

Customer review rating 4.5/5

Christophe D. Families - Confirmed reviews ALL

Very good experience at your perfectly located, charming hotel with very friendly staff.

Customer review rating 5.0/5

Gemma B. Families - Confirmed reviews ALL

The apartment was fabulous, cleaned every day, the hotel facilities superb and the staff always very attentive

Other web-users rate our hotel

  • 198 reviews 9.3/10 Location
  • 251 reviews 7.9/10 Room
  • 344 reviews 9.6/10 Service
  • 132 reviews 7.9/10 Wellness Area
  • 111 reviews 7.5/10 Breakfast
  • 88 reviews 9.5/10 Vibe
  • 56 reviews 7.7/10 Cleanliness

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