Mercure Biarritz Centre Plaza Hotel 4 stars

This was a delightful stay for us. The hotel is just above the main beach, and central to the sites there are to visit. We did our exploring of Biarritz on foot. A large portion of the city is within walking distance. For us it was of extra importance, given that we only stayed for a couple of days. I strongly recommend that you pay the extra and request, availability permitting, to have the sea view. The rooms are spacious and very comfortable, with all the amenities present. Large selection/variety of foods available for breakfast. Hotel staff paid extra attention in relation to the COVID-19 situation.

Upgraded rooms, amazing view with the ocean, very well located in Biarritz, I recommend

Lovely art deco Hotel and really helpful and friendly staff. Obviously keeping its period charm, but some repairs to door handles a bit amateur plus loose fittings disappointed overall experience. No dinner provision {other than room service) at a night and no buffet bar breakfast facility was again disappointing and sadly not informed until arrival. Breakfast was served by really friendly waitress but had to wait as she was only member of staff dealing with all guests. Stay was enjoyable but missed the wow factor which with a few simple tweaks it could easily achieve.

Work was ongoing in the hotel, No drinks in the mini bar Second day the room was not cleaned : dirty cup from morning coffee still on the table Empty coke bottle and dirty glass left on the bedside table Dirty Floor in the bathroom No amenities back in place, food menu still on the floor...

I liked that you didn't fold my towel. Sometimes, in hotels, the towel that I've used is folded and then I'm not able to know which is "mine" and I may use another one. I liked that you let the same soap during my whole stay. I liked the available bottle of water in the room. But I found the desk too small for my PC and notes.

I spent my birthday in the hotel and was very satisfied with the services the staff provide. I had a room with the sea view on the 4th floor. The view was great, however the wether during one night was bad - very windy. The windows are not very tight, so it was very noisy during the whole night. The interior design is great, the room was very clean, although in my opinion it would be great to renovate bathrooms. The cosmetics the hotel offers in the bathroom are of the brand Nuxe, which I personally like a lot, so it was a little bonus :) In general, I was very satisfied with the hotel, staff and the location! (Although the hotel bar closes quite early - 11pm, if I am not wrong?)

Room had everything one could ask for, lovely sea views and excellent breakfast.

I stayed in Room 214. It overlooks a busy one-way road which ends in a T-junction, right below my bedroom. I therefore had loud traffic noise ( including revving motorbikes) all day, into the evening and the night until traffic died down. This was ok during the day when I was out, but made the otherwise comfortable room impossible to enjoy. And I am not particularly sensitive to noise.

Great Location Beautiful hotel Friendly staff

Excellente

Overall we had a very pleasant stay, unfortunately it did not stay too well because we were unable to park outside the hotel! Full of police vehicles. Fortunately we have stayed before and although I did not remember the code, I remembered where the car park is. Someone coming out kindly let us in. The intercom to reception did not seem to be working so we had to wait for someone else to let us out! Once we arrived at reception everything was perfect. Thank you all for another superb stay.

Satisfactory B&B provided.

Great location

It was amazing stay in Mercure Biarritz. Staff was super professional and helpful. The Hotel was perfectly tidy and clean. We would definitely stay again once in Biarritz.

Very good location with great breakfast.