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Mercure Biarritz Centre Plaza Hotel 4 stars

Customer review rating 4.3/5 2,083 reviews
Mercure Biarritz Centre Plaza Hotel
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Hotel extras

  • An exceptional location in the city center, opposite the famous Grande Plage of Biarritz

  • A unique setting in a listed building renovated in the Art Deco style of the Roaring Twenties

  • Meetings and seminars on site, Biarritz conference centers accessible on foot

  • Advantage 4

  • Private overground car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Massage (Nearby)
  • Babysitting on request
  • Beach and water sports
Business services
  • 7 meeting room(s)

Hotel location

Mercure Biarritz Centre Plaza Hotel

10 avenue Edouard VII
64200
biarritz
france

Tel: +33559247400

Fax: (+33)5/59222201

Contact email

Check-in from 15h00

Check out up to 11h00

  • By plane

    ANGLET BIARRITZ At 2km / 1.24 miles

  • By train

    BIARRITZ LA NEGRESS At 5km / 3.11 miles

GPS :43.482804, -1.558653

Our accommodations

From our spacious rooms decorated in art deco, choose a Standard Room with a sideways or full sea view.

Standard Double Room

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Superior Room with 1 double bed, ocean view

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with a double bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Sea side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Sea side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

BAR DU PLAZA

Non contractual photo

Immerse yourself in the atmosphere of the Roaring Twenties while sampling a Plaza Cocktail or Henriet hot chocolate - all you have to do is choose!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 120 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Biarritz Centre Plaza Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,083 reviews

tripadvisor

TripAdvisor Rating 4.0/5

373 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good location, but a bit shabby and missing an opportunity.

Customer review rating 4.3/5

Dorian H. Couples - 22/01/2020 Confirmed reviews ALL

Lovely art deco Hotel and really helpful and friendly staff. Obviously keeping its period charm, but some repairs to door handles a bit amateur plus loose fittings disappointed overall experience. No dinner provision {other than room service) at a night and no buffet bar breakfast facility was again disappointing and sadly not informed until arrival. Breakfast was served by really friendly waitress but had to wait as she was only member of staff dealing with all guests. Stay was enjoyable but missed the wow factor which with a few simple tweaks it could easily achieve.

Disappointed

Customer review rating 4.3/5

H. Couples - 04/01/2020 Confirmed reviews ALL

Work was ongoing in the hotel, No drinks in the mini bar Second day the room was not cleaned : dirty cup from morning coffee still on the table Empty coke bottle and dirty glass left on the bedside table Dirty Floor in the bathroom No amenities back in place, food menu still on the floor...

Like at home

Customer review rating 4.3/5

B. Business - 24/10/2019 Confirmed reviews ALL

I liked that you didn't fold my towel. Sometimes, in hotels, the towel that I've used is folded and then I'm not able to know which is "mine" and I may use another one. I liked that you let the same soap during my whole stay. I liked the available bottle of water in the room. But I found the desk too small for my PC and notes.

Very nice hotel design and pleasant staff

Customer review rating 4.3/5

Iuliia Couples - 09/10/2019 Confirmed reviews ALL

I spent my birthday in the hotel and was very satisfied with the services the staff provide. I had a room with the sea view on the 4th floor. The view was great, however the wether during one night was bad - very windy. The windows are not very tight, so it was very noisy during the whole night. The interior design is great, the room was very clean, although in my opinion it would be great to renovate bathrooms. The cosmetics the hotel offers in the bathroom are of the brand Nuxe, which I personally like a lot, so it was a little bonus :) In general, I was very satisfied with the hotel, staff and the location! (Although the hotel bar closes quite early - 11pm, if I am not wrong?)

Excellent stay.

Customer review rating 4.3/5

Pauline Couples - 26/09/2019 Confirmed reviews ALL

Room had everything one could ask for, lovely sea views and excellent breakfast.

Nice hotel but noisy location

Customer review rating 4.3/5

Anonymous Solo - 24/09/2019 Confirmed reviews ALL

I stayed in Room 214. It overlooks a busy one-way road which ends in a T-junction, right below my bedroom. I therefore had loud traffic noise ( including revving motorbikes) all day, into the evening and the night until traffic died down. This was ok during the day when I was out, but made the otherwise comfortable room impossible to enjoy. And I am not particularly sensitive to noise.

Excelent!

Customer review rating 4.3/5

Ricardo P. Couples - 18/09/2019 Confirmed reviews ALL

Great Location Beautiful hotel Friendly staff

Customer review rating 4.3/5

Anonymous Couples - 17/09/2019 Confirmed reviews ALL

Excellente

Jo…

Customer review rating 4.3/5

John.h. Couples - 06/09/2019 Confirmed reviews ALL

Overall we had a very pleasant stay, unfortunately it did not stay too well because we were unable to park outside the hotel! Full of police vehicles. Fortunately we have stayed before and although I did not remember the code, I remembered where the car park is. Someone coming out kindly let us in. The intercom to reception did not seem to be working so we had to wait for someone else to let us out! Once we arrived at reception everything was perfect. Thank you all for another superb stay.

Mr

Customer review rating 4.3/5

Anonymous Solo - 24/08/2019 Confirmed reviews ALL

Satisfactory B&B provided.

Great location

Customer review rating 4.3/5

M. Couples - 24/08/2019 Confirmed reviews ALL

Great location

Customer review rating 4.3/5

Anonymous Couples - 15/08/2019 Confirmed reviews ALL

It was amazing stay in Mercure Biarritz. Staff was super professional and helpful. The Hotel was perfectly tidy and clean. We would definitely stay again once in Biarritz.

Great holiday in Biarritz

Customer review rating 4.3/5

Eric Couples - 02/08/2019 Confirmed reviews ALL

Very good location with great breakfast.

Peaceful central stay

Customer review rating 4.3/5

Anonymous Couples - 30/07/2019 Confirmed reviews ALL

Nice hotel in centre. Peaceful and quiet despite central location. Good room

The hotel was disappointing for a 4 star hotel.

Customer review rating 4.3/5

Christina R. Couples - 01/07/2019 Confirmed reviews ALL

Service very good. But the hotel is old, windows falling apart, not painted. No fitness or swimmingpool facilities. No towels for the beach...

Pleasant stay

Customer review rating 4.3/5

Maia K. Couples - 16/06/2019 Confirmed reviews ALL

Nice hotel with very good location and very good staff oriented on clients. Hotel itself needs some renovation otherwise everything was ok

Lovely building, great location and delightful staff

Customer review rating 4.3/5

Anonymous Couples - 05/06/2019 Confirmed reviews ALL

See above

Four night stay at the Mercure Plaza Biarritz

Customer review rating 4.3/5

Peter D. Couples - 02/06/2019 Confirmed reviews ALL

We had a very pleasant stay. Our reception on arrival by your receptionist Laurence was very good indeed as one would expect at an Accor hotel. Our privilege room was very good despite the window frame being in need of some modification. Our experience in the bar/breakfast lounge, too, was very good with all the staff very helpful and courteous. The hotel was in an excellent state of cleanliness. Once again a big thank you to all

Satisfactory

Customer review rating 4.3/5

Bart B. Couples - 23/05/2019 Confirmed reviews ALL

Generally, we were happy with our stay but I would mention two things. Firstly, your website needs to have better directions for people driving by car as the street address given on your website is on the main road and the entrance to the hotel and the parking are not. We had a very stressful time getting to you as our SatNav took us to your other hotel Two hundred meters away and initially we parked in the public parking next to this hotel. Secondly, the hotel decorations and furnishings are tired and need renewing. We would certainly stay at the hotel again now that we know how to get there as then staff were very helpful and professional. Regards Bart B.

Great stay in the centre of Biarritz rea

Customer review rating 4.3/5

Anonymous Friends - 07/05/2019 Confirmed reviews ALL

Really enjoyed our 3 night stay here. Positives- good room and big bathroom. Liked The Bluetooth speaker. Helpful friendly staff at the front desk, breakfast and bar. Negatives- the widows didn’t open as the balcony was unsafe. Breakfast choice was rather limited.

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