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Mercure Biarritz Centre Plaza Hotel 4 stars

Customer review rating 4.3/5 2,711 reviews

ALLSAFE approved hotel

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Mercure Biarritz Centre Plaza Hotel
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+ 14 Services

Hotel extras

  • Certified ALLSAFE, all health protocols are respected

  • Downtown, opposite the Grande Plage and Casino. Private parking

  • All tourist sites in Biarritz are within walking distance

  • Bar + shaded terrace overlooking the ocean. WiFi + digital newspapers.

  • Locavore: room service lunch + dinner, Bouchon Biarrot "Bocaux" mason jars

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Massage (nearby) Paying
  • Babysitting on request
  • Beach and water sports Paying
Business services
  • 6 Meeting room(s)

Hotel location

Mercure Biarritz Centre Plaza Hotel

10 avenue Edouard VII
64200 biarritz

Tel: +33559247400

Fax: (+33)5/59222201

Check-in from 15h00

Check out up to 11h00

  • By plane

    ANGLET BIARRITZ At 2km / 1.24 miles

  • By train

    BIARRITZ LA NEGRESS At 5km / 3.11 miles

GPS :43.482804, -1.558653

Our accommodation(s)

From our spacious rooms decorated in art deco, choose a Standard Room with a sideways or full sea view.

Our restaurants and bars


Breakfast is served at Bar Plaza as a buffet. Locavores, our room service menu, offers organic and homemade dishes from our restaurant partner "Le Bouchon Biarrot," who deliver mason jar dishes daily.


The Bar Plaza welcomes you throughout your stay with new decor featuring soft colors inspired by the ocean light, the marine world and Art Nouveau. From breakfast to a sunset aperitif, head to Bar Plaza.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 120

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Biarritz Centre Plaza Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,711 reviews

TripAdvisor Rating 4.0/5

419 reviews

Amazing hotel!

Customer review rating 5.0/5

Lukasz Couples - 17/09/2021 Confirmed reviews ALL

Best Mercure hotel I ever stayed. Everything was perfect - great location, amazing art deco design and hotel's history. Spacious and very comfortable rooms, very friendly staff. Will definitely come back to Biarritz to stay at the Plaza hotel.

Estancia agradable

Customer review rating 4.0/5

José M. Business - 13/09/2021 Confirmed reviews ALL

Hotel correcto

Very well located

Customer review rating 4.5/5

Serge Families - 08/08/2021 Confirmed reviews ALL

Very nice and professional team. Hotel is very well located but as a matter of fact unfortunately it is a little noise due to street noise up to 2am. But the location makes this hotel a top for short stay and beach use. Very nice stay.


Customer review rating 2.5/5

Karem Families - 05/08/2021 Confirmed reviews ALL

No sense of details-lack of natural behaviour who can create the right client experience

Centrally Located Hotel

Customer review rating 4.0/5

Anisia Families - 29/07/2021 Confirmed reviews ALL

A short 3 nights stay in Biarritz with my mother and daughter. Pleasant stay at the hotel.

Very well located .. helpful staff

Customer review rating 4.5/5

Rania R. Families - 24/07/2021 Confirmed reviews ALL

Great stay great location

Well located

Customer review rating 3.5/5

Rebekah W. Couples - 30/06/2021 Confirmed reviews ALL

The hotel is very well located for the beach and centre of town. The hotel prides itself on an Art Deco theme and the entrance and ground floor are lovely. The rooms are clean but very tired and in need of modernising

Excellent location and friendly staff

Customer review rating 5.0/5

Sue Couples - 09/06/2021 Confirmed reviews ALL

Enjoyed our weekend. The hotel was located in front of the beach and within walking distance of several restaurants Breakfast was great and had a selection of gluten free options.


Customer review rating 4.0/5

Anonymous Business - 21/05/2021 Confirmed reviews ALL

Simple confortable!

old fashioned glamour

TripAdvisor rating 5.0/5

lindawC5296QA Couples - 12/06/2018 TripAdvisor review

ideally situated for people watching and sight-seeing. the hotel is decorated in thirties style and was just wonderful. The staff were very helpful and provided maps and information of places to visit. An absolutely wonderful experience and can't wait to return.

Madame, Monsieur, It is a pleasure to read your testimony and my team and I, are delighted that your stay has gone well. Your satisfaction is important. Thank you for choosing the Mercure Plaza Biarritz for your stay in the Basque Country. We hope to welcome you again, Regards,

Wonderful quirky hotel love it!

TripAdvisor rating 5.0/5

heathera607 Couples - 11/02/2018 TripAdvisor review

Wow what a hotel, love the decor and fixtures fittings, the lift amused not only us the humans but our two jack Russell who couldn't believe they could see each level as the lift went up and down. Receptionist was great she recommended us a restaurant to cater for us with our dogs and even phoned to make our reservation.breakfast was good. Lovely clean room. Will definitely like to return 1 day.

Madame, Monsieur, Thank you for choosing the Plaza for your visit to Biarritz. Our greatest reward is your satisfaction and if in addition your two Jack Russel liked the glass side of the elevator we are delighted. I am very sensitive to your comment on the welcome and service you received from my team as well to have enjoyed the breakfast. It is with great pleasure that we will welcome you for your next stay at the Plaza. See you soon, Regards,

A little disappointing

TripAdvisor rating 3.0/5

LondonBritannia Couples - 16/10/2017 TripAdvisor review

Our overall feeling was that the hotel merited perhaps 3 1/2 stars. The reception was consistently helpful if not well up on some tourist information. Service in general was good. The breakfast was adequate but could have had more variety in bread, fruit & jam supplies. The main bedroom window opening was awkward & needs refurbishing, the bathroom window dressing was rather crude as was the furniture

Madame, Monsieur, Thank you for your testimony on tripadvisor and regret that the whole of our service did not live up to your expectations. However, I am delighted that you appreciated the professionalism of my teams and the overall quality of service. I took note of your remark about the breakfast. Hopefully we will have the pleasure of welcoming you back to the Hotel Plaza de Biarritz. See you soon, Regards,


TripAdvisor rating 5.0/5

Neil C Couples - 14/10/2017 TripAdvisor review

What a fantastic place! Huge bedroom with sea view - lots of art deco features - parking too. Chantal on reception was very helpful and courteous. Had drink in very atmospheric bar - great bar man - and watched world go by!

Madame, Monsieur, Thank you for this beautiful comment and the attention you pay to everyone, especially Chantal and our barman. Once again thank you for choosing the Plaza for your last stay in Biarritz. I am delighted that the atmosphere of the hotel has been enjoyed as well as the friendliness of our bar. We hope to see you at the Plaza hotel for your next stay in Biarritz Regards,

Good stay at Plaza Biarritz.

TripAdvisor rating 5.0/5

Bruno90 Couples - 28/09/2017 TripAdvisor review

Lovely hotel in centre of Biarritz. Hotel is well located 2 mins from shops, beach and promenade. Staff in hotel are very helpful and pleasant. Only downside is traffic noise from the seafacing rooms, caused by the traffic lights.Soundproof windows would be beneficial. Apart from that we would book again but with a rear facing room.

Madame, Monsieur, I thank you for your testimony on tripadvisor, We are delighted you had a pleasant stay with us! I am very happy to read that you mentioned that the staff are helpfull and pleasant as well you had enjoy the situation of the hotel in the center of Biarritz. We look forward to welcoming you back on your next trip to Biarritz, Regards,

Very comfortable and best location

TripAdvisor rating 5.0/5

barryrgibbs Couples - 29/05/2017 TripAdvisor review

We could not fault the room and the welcome. The parking was very close and secure. Our only detrimental comment is that on 2 or 3 days (we think it was Thur and Fri) the breakfast service was well below the standard expected in a Mercure hotel. There were no plates and other items such as coffee spoons on the buffet were missing. The staff appeared to be disinterested and lacking supervision. When they did get going cleaning tables it was done next to us, so that we caught some of the spray cleaner. Other days the breakfast service was excellent.

Madame, Monsieur, Thank you for choosing the Plaza Biarritz for your last stay and for your testimony. I will share your review with my breakfast team so that the service must be the same every day. I'm sorry for the quality drop you felt of the second or third day. I hope we will have the pleasure of welcoming you for your next stay in Biarritz. See you soon Best regards,

Super location

TripAdvisor rating 4.0/5

893beriang Couples - 28/09/2016 TripAdvisor review

Great location and car park make the Plaza a good choice for visiting Biarritz. Public areas are well furnished in Art Deco style but the soft furnishings ang decoration our Sea View room was looking a bit tired - the sofa bed could have done with replacing. Breakfast was super and the staff were very helpful.

Madame, Monsieur, Thank you for choosing the Mercure Biarritz Plaza for your stay. I am glad you had a good time with us and you enjoyed especially the parking. It is a real satisfaction to read that you found the team helpful and that our breakfast was up to your expectations. We started a renovation program over the next 6 months of our rooms, I hope that we will have the opportunity to regain your confidence during your next stay. Best regards,

Terrific location

TripAdvisor rating 4.0/5

Jacqui_Hutchie Couples - 26/07/2016 TripAdvisor review

Right behind the Casino, two minutes from the beach, but also only a very short walk into the heart of the town. So great food, terrific drinks and fine shopping only minutes away. Rooms are spacious and comfortable. Also, it's a lovely looking hotel with a lot of art deco features, so more stylish than other options.

Madame, Monsieur, Thank you for your message on Tripadvisor. Your satisfaction is our reward. Your compliments encourage us to maintain our efforts so that you are satisfied with your stay. I hope to welcome you very soon at your next stay at the Mercure President. Thank you again for your beautiful testimony, Best regards,

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