ibis budget Ciboure Saint Jean de Luz 2 stars

Customer review rating 4.1/5 3,448 reviews

ibis budget Ciboure Saint Jean de Luz
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+ 8 Services
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Room 1

Number of guests
Children's age

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How it works?
ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Close to the city center and beaches.

  • Free undercover car park.

  • Ideal starting point for visiting the Basque Country.

  • Free WIFI.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
Catering
  • BreakfastPaying
  • Self-service catering

Hotel location

ibis budget Ciboure Saint Jean de Luz

13 rue Georges Olascuaga
64500
ciboure
france

Tel: +33892701251

Fax: (+33)5/59232966

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT BIARRITZ At 22km / 13 miles

  • By car

    SORTIE N 2 At 4km / 2 miles

  • By train

    GARE SNCF At 0km / 0 miles

GPS :43.383644, -1.664499

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
Room

Our guest reviews for
ibis budget Ciboure Saint Jean de Luz

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,448 reviews

tripadvisor

TripAdvisor Rating 3.5/5

696 reviews

Very well located

Customer review rating 4.1/5

Sue Couples - 10/10/2020 Confirmed reviews ALL

Very satisfied, very clean and lovely welcome x

Perfectly acceptable....but a bit worried about social distancing

Customer review rating 4.1/5

Db Couples - 21/09/2020 Confirmed reviews ALL

The hotel is everything you would expect from a budget hotel and none the worse for it. We have stayed on a number of occasions in this particular hotel as well as other Ibis budget hotels. A good position just outside St Jean de Luz and with its own parking. The rooms are sparse, but ours was quite large for two people -although it was a family room . The bathroom was adequate and generally the facilities seemed clean if well-used. Our only concern would be breakfast facilities and the breakfast room had too many tables to adhere to practical social distancing requirements. The flow of people and the position of facilities meant that people were well within one metre of each other at various times, plus guests weren't observing the restrictions.

Well located

Customer review rating 4.1/5

Anthony J. K. Couples - 18/09/2020 Confirmed reviews ALL

Great location for visiting the old town of Saint Jean de Luz. Hotel comfortable and welcoming. The only worry we had was the breakfast room got a little crowded which we weren’t used to.

Short Stay

Customer review rating 4.1/5

Martin S. Couples - 22/03/2020 Confirmed reviews ALL

We were travelling from Portugal. We had planned to stay overnight but our ferry was cancelled due to the virus. As we had to get to Calais by the following morning, we only spent a few hours at the hotel, mainly to have a shower. The hotel looked OK. Good location. But hard to really comment

Dear MARTIN S., Thank you for taking the time to tell us about your experience at the ibis budget Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are in a hurry to receive you another day so that you can enjoy your stay. Sincerely, Salim HAMOUDA, Directeur Adjoint.

Well located

Customer review rating 4.1/5

Antonia Families - 03/03/2020 Confirmed reviews ALL

Unfortunately we spend a lot of heat in the room, it seems that the air conditioning would not be.

Dear Antonia S., Thank you for taking the time to tell us about your experience at the ibis budget Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We only have heating during this period, if it was too hot in the room we should have turned it off or open the window. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

It was cosy for us with private parking

Customer review rating 4.1/5

Gulzhan K. Couples - 15/12/2019 Confirmed reviews ALL

It deserves the cost that we paid.

Dear GULZHAN K., We very much appreciate your comments regarding your stay at the ibis budget Ciboure Saint-Jean-de-Luz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salim HAMOUDA, Directeur Adjoint.

Very basic

Customer review rating 4.1/5

K Couples - 10/09/2019 Confirmed reviews ALL

Old design, feels dirty, no hair dryer.

The breakfast experience was very uncomfortable.

Customer review rating 4.1/5

Isabel F. Couples - 26/07/2019 Confirmed reviews ALL

We were very well received on arrival. A very nice lady gave us pratical and informative help. The next morning we were supposed to eat breakfast at the hotel. We tok one baguette for the two of us and that was observed with recriminating looks by the lady in the kitchen. During the meal she watched us as if were taking something we had not payed for. The cheese was served in small pieces packed individually in plastic. The same for the jam. There was no ham/jambon. It was the first time in more than 30 years that we experienced that a hotel did not serve ham/jambon at breakfast. This is particularly strange in the Bask Country. When I asked for a fork to eat the cheese, the lady in the kitchen answered "in this hotel there are no forks". I had the choice to pick the cheese with a knife or with my fingers. None of these alternatives was satisfactory. The dialogue was in french, so there was no danger of misunderstanding. She cleaned the tables with the same cloth as she cleaned the seats. We were horrified. The worst ever breakfast due to her overall attitude towards us.

Dear M. ISABEL F., Thank you for taking the time to tell us about your experience at the ibis budget Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

Sufficient

Customer review rating 4.1/5

Anonymous Families - 26/07/2019 Confirmed reviews ALL

Beds were good. Missing extra towels while were reserved for three persons. Towels only for two persons. Breakfast was basic. Only sweet things, no eggs etc.

Good price, well located

Customer review rating 4.1/5

Raphael Couples - 22/07/2019 Confirmed reviews ALL

Good hotel walking distance of Saint jean de luz beach and shops.

Perfect for our needs!

Customer review rating 4.1/5

Anonymous Couples - 05/07/2019 Confirmed reviews ALL

Ideal location, easy to find, secure parking, extremely clean, helpful staff.

Dear SALLY G., We very much appreciate your comments regarding your stay at the ibis budget Ciboure Saint-Jean-de-Luz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Boyer

Stop over

Customer review rating 4.1/5

Sue D. Couples - 30/06/2019 Confirmed reviews ALL

Everything fine. Bed in particular room we had not as comfortable as previous.

Poor

Customer review rating 4.1/5

Chloe C. Couples - 25/04/2019 Confirmed reviews ALL

Dirty room Code didn’t work correctly resulting in me having to look around for someone Uncomfortable bed Damp towels

Dear CHLOE C., Thank you for taking the time to tell us about your experience at the ibis budget Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

Always a good place to stay

TripAdvisor rating 3.5/5

Tara G Couples - 18/03/2019 TripAdvisor review

Driving from England to southern Spain, we simply need a safe, clean hotel for 1 night and this is where we always stay. Easy access to the motorway and a short walk to the lovely old town with secure parking and clean comfortable beds. The staff are polite and helpful. What more do you need?

Good value for money.

Customer review rating 4.1/5

Anonymous Families - 14/03/2019 Confirmed reviews ALL

Little bit hard to find. Appreciated the gated parking. Clean and tidy concidering the price.

3 Night stay

Customer review rating 4.1/5

Marty I. Couples - 07/03/2019 Confirmed reviews ALL

Very good, nice hotel and good free parking, thank you.

Dear Martin I., We very much appreciate your comments regarding your stay at the ibis budget Ciboure Saint-Jean-de-Luz. Sincerely, The reception

A stay in a real budget hotel

Customer review rating 4.1/5

Michael Couples - 30/12/2018 Confirmed reviews ALL

The hotel desk closes at 10 PM. I arrived about 1/2 hour later but the lady at the "regular" Ibis next door was really helpful and welcoming. The room was large and felt even larger since there was very little, basic furniture. Breakfast was also "budget" but satisfactory - cheeses, yogurt, fruit salad, excellent bread and buguette, some pastry and a cake. Indoor parking was included. Overall, a good one night stay.

Difficult to find

Customer review rating 4.1/5

Piffy Couples - 10/11/2018 Confirmed reviews ALL

Great stay but had difficulty finding the hotel

Chambre sale

Customer review rating 4.1/5

J. Families - 05/11/2018 Confirmed reviews ALL

Chambre sale

Monsieur J., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Ciboure Saint-Jean-de-Luz. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Stéphane GARNIER Directeur

Exactly what we needed

Customer review rating 4.1/5

Monika Couples - 09/10/2018 Confirmed reviews ALL

The hotel is in excellent location, parking is free. Easy walking to San Jean and to Cibourne as well. Rooms are small, as everywhere else, but the beds were very comfortable, rooms were silent, shower is powerful. Internet is working well as well. After being out the whole day, this is what we needed. Nice shower and a good night sleep. We got it for very reasonable price ( compared to other options nearby) we spent 4 nights here, and I would happily book it again if we come back in the future.

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