ibis budget Ciboure Saint Jean de Luz 2 stars

Name: ibis budget Ciboure Saint Jean de Luz
Address: CIBOURE, 64500, FRANCE
Telephone: (+33)8/92701251
Rating: 4.2

Customer review rating 4.2/5 3,188 reviews

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+ 8 Services

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ibis budget Ciboure Saint Jean de Luz

Smart choice economy hotel, open to everyday adventurers

Stéphane GARNIER, director, and the entire team of the Ibis Budget Ciboure-Saint-Jean-de-Luz welcome you. Nestled between the ocean and mountain, enjoy its central location to shine on the Basque country.

Stéphane GARNIER, Hotel Manager

The ibis budget is a quality, modern, economy hotel located near the center of the typical Basque village of Ciboure-St.-Jean-de-Luz. It is just five minutes from the beaches and has views of La Rhune mountain. Free high-speed WIFI access and Canal+ TV. A paid, secure car park is available for your use. Whether for leisure or business trips, we will suggest the best places for lunch and dinner. Our team will help you discover the Basque Country.

Hotel extras

Close to the city center and beaches.
Free undercover car park.
Ideal starting point for visiting the Basque Country.
Free WIFI.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI in the communal areas
- WIFI in your room
Private indoor parking
Accessibility for people with reduced mobility
- Rooms for guests with reduced mobility - Contact the hotel
- Reduced mobility facilities
Pets allowedPaying
Air conditioned
- Air conditioning
- Air Conditioning

BreakfastPaying
Self-service catering
- Snack & beverage machine (Paying)
- Drink vending machine

Hotel location

ibis budget Ciboure Saint Jean de Luz

13 rue Georges Olascuaga
64500
ciboure
france

Tel: +33892701251

Fax: (+33)5/59232966

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
AEROPORT BIARRITZ At 22km / 13 miles
By car
SORTIE N 2 At 4km / 2 miles
By train
GARE SNCF At 0km / 0 miles

GPS :43.383644, -1.664499

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

Max. number of persons: 3

Wireless internet in your room
High speed internet

Room

Short Stay

Martin S. Couples - 22/03/2020 Confirmed reviews ALL

We were travelling from Portugal. We had planned to stay overnight but our ferry was cancelled due to the virus. As we had to get to Calais by the following morning, we only spent a few hours at the hotel, mainly to have a shower. The hotel looked OK. Good location. But hard to really comment

Dear MARTIN S., Thank you for taking the time to tell us about your experience at the ibis budget Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are in a hurry to receive you another day so that you can enjoy your stay. Sincerely, Salim HAMOUDA, Directeur Adjoint.

Well located

Antonia Families - 03/03/2020 Confirmed reviews ALL

Unfortunately we spend a lot of heat in the room, it seems that the air conditioning would not be.

Dear Antonia S., Thank you for taking the time to tell us about your experience at the ibis budget Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We only have heating during this period, if it was too hot in the room we should have turned it off or open the window. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

It was cosy for us with private parking

Gulzhan K. Couples - 15/12/2019 Confirmed reviews ALL

It deserves the cost that we paid.

Dear GULZHAN K., We very much appreciate your comments regarding your stay at the ibis budget Ciboure Saint-Jean-de-Luz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salim HAMOUDA, Directeur Adjoint.

Very basic

K Couples - 10/09/2019 Confirmed reviews ALL

Old design, feels dirty, no hair dryer.

The breakfast experience was very uncomfortable.

Isabel F. Couples - 26/07/2019 Confirmed reviews ALL

We were very well received on arrival. A very nice lady gave us pratical and informative help. The next morning we were supposed to eat breakfast at the hotel. We tok one baguette for the two of us and that was observed with recriminating looks by the lady in the kitchen. During the meal she watched us as if were taking something we had not payed for. The cheese was served in small pieces packed individually in plastic. The same for the jam. There was no ham/jambon. It was the first time in more than 30 years that we experienced that a hotel did not serve ham/jambon at breakfast. This is particularly strange in the Bask Country. When I asked for a fork to eat the cheese, the lady in the kitchen answered "in this hotel there are no forks". I had the choice to pick the cheese with a knife or with my fingers. None of these alternatives was satisfactory. The dialogue was in french, so there was no danger of misunderstanding. She cleaned the tables with the same cloth as she cleaned the seats. We were horrified. The worst ever breakfast due to her overall attitude towards us.

Dear M. ISABEL F., Thank you for taking the time to tell us about your experience at the ibis budget Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

Sufficient

Anonymous Families - 26/07/2019 Confirmed reviews ALL

Beds were good. Missing extra towels while were reserved for three persons. Towels only for two persons. Breakfast was basic. Only sweet things, no eggs etc.

Good price, well located

Raphael Couples - 22/07/2019 Confirmed reviews ALL

Good hotel walking distance of Saint jean de luz beach and shops.

Perfect for our needs!

Anonymous Couples - 05/07/2019 Confirmed reviews ALL

Ideal location, easy to find, secure parking, extremely clean, helpful staff.

Dear SALLY G., We very much appreciate your comments regarding your stay at the ibis budget Ciboure Saint-Jean-de-Luz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Boyer

Stop over

Sue D. Couples - 30/06/2019 Confirmed reviews ALL

Everything fine. Bed in particular room we had not as comfortable as previous.

Poor

Chloe C. Couples - 25/04/2019 Confirmed reviews ALL

Dirty room Code didn’t work correctly resulting in me having to look around for someone Uncomfortable bed Damp towels

Dear CHLOE C., Thank you for taking the time to tell us about your experience at the ibis budget Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

Always a good place to stay

Tara G Couples - 18/03/2019 TripAdvisor review

Driving from England to southern Spain, we simply need a safe, clean hotel for 1 night and this is where we always stay. Easy access to the motorway and a short walk to the lovely old town with secure parking and clean comfortable beds. The staff are polite and helpful. What more do you need?

Good value for money.

Anonymous Families - 14/03/2019 Confirmed reviews ALL

Little bit hard to find. Appreciated the gated parking. Clean and tidy concidering the price.

3 Night stay

Marty I. Couples - 07/03/2019 Confirmed reviews ALL

Very good, nice hotel and good free parking, thank you.

Dear Martin I., We very much appreciate your comments regarding your stay at the ibis budget Ciboure Saint-Jean-de-Luz. Sincerely, The reception

A stay in a real budget hotel

Michael Couples - 30/12/2018 Confirmed reviews ALL

The hotel desk closes at 10 PM. I arrived about 1/2 hour later but the lady at the "regular" Ibis next door was really helpful and welcoming. The room was large and felt even larger since there was very little, basic furniture. Breakfast was also "budget" but satisfactory - cheeses, yogurt, fruit salad, excellent bread and buguette, some pastry and a cake. Indoor parking was included. Overall, a good one night stay.

Difficult to find

Piffy Couples - 10/11/2018 Confirmed reviews ALL

Great stay but had difficulty finding the hotel

Chambre sale

J. Families - 05/11/2018 Confirmed reviews ALL

Chambre sale

Monsieur J., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Ciboure Saint-Jean-de-Luz. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Stéphane GARNIER Directeur

Exactly what we needed

Monika Couples - 09/10/2018 Confirmed reviews ALL

The hotel is in excellent location, parking is free. Easy walking to San Jean and to Cibourne as well. Rooms are small, as everywhere else, but the beds were very comfortable, rooms were silent, shower is powerful. Internet is working well as well. After being out the whole day, this is what we needed. Nice shower and a good night sleep. We got it for very reasonable price ( compared to other options nearby) we spent 4 nights here, and I would happily book it again if we come back in the future.

Uncomfortable, dirty, shabby, very, very expensive.

Annette G. Couples - 17/09/2018 Confirmed reviews ALL

Beds so hard, not clean at all and as above shabby and very expensive for a very basic room.

Dear ANNETTE G., Thank you for taking the time to tell us about your experience at the ibis budget Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

not bad

Pier L. G. Families - 16/09/2018 Confirmed reviews ALL

again not bad

Mr Marcus W.

Marcus W. Couples - 15/09/2018 Confirmed reviews ALL

Staff good, bedroom clean.

Our most recent 20 reviews

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