ibis Ciboure Saint Jean de Luz Hotel 3 stars

Have stayed many times over the years Always a smile welcoming you Hotel always clean Could do real coffee for breakfasts

Reception staff fantastic - went well above the call of duty. Housekeeping staff less impressive

The hotel location is very good but this one was not as clean as the previous location in Accor hotels (July 2021). Globally good but not the best one.

As expected clean and comfy for a one night stop over. Excellent breakfast.

Stain on sheet, hair in shower, black muck on shower wall. Felt more like a budget hotel. Nowhere comfy to sit just a hard chair.

We like this hotel - great location so one can walk into St Jean De Luz, and has free secure parking (parking in St Jean De Luz generally is very difficult). Staff are always very helpful, particularly on this occasion when we had a problem with a family bereavement and staff went out of their way to help us. The attention to COVID security was good, and the hotel had been refurbished nicely, apart from our room, Our room was a corner room (generally bigger, but not in this case) and was probably for disabled people since had douche italienne rather than the usual shower/toilet/sink module of Ibis Hotels, and since it had some handrails. The refurbishment needed completing :- 1: the toilet seat was broken, 2: the toilet flush was coming off the wall, 3: for the toilet there was a handrail to the seated person's right but if for disabled folk, there was no handrail to the left, 4: there were no rails to hang towels up, 5: the shower curtain was very discoloured at the base, 6: there was nothing to hang the shower head to the wall, 7: for wheelchair users, there was probably inadequate space to mobilise along the foot of the bed 8: there was a hole in the wall next to the window. 9: It would have been helpful to have a shelf by the sink for odds and ends 10: I think that the VMC/ventilation fan was not working so the bathroom got very humid. We are not disabled (thankfully) but we know Ibis can do great rooms for disabled folk eg Ibis Style Reze is fantastic IMHO. On the other hand, the three electric plugs were great since each included 2 USB charging ports, and I would re-iterate the positive points with which I started. We have stayed here at least three times previously and have always been very happy with the hotel and the helpful, friendly staff We anticipate that this room will soon be sorted and look forward to staying again.

It’s a comfortable hotel. Wifi goes wonderful there. And the opportunity to use the parking is the main reason to book your hotel

RAS

very friendly staf.

The hotel is about one kilometer from the city center and the great beach. Very friendly staff. Possible to order a fast breakfast if you are in a hurry (coffee, croissant and juice)

The hotel is less than 10 minutes' walk to the bus and train station which are literally a a couple of minutes from the market and town centre. The hotel is in a quiet, pleasant area. The staff were helpful if difficult to get held of as they seem short staffed with one person running between the reception at the Ibis hotel and the Budget Ibis adjoined. The room was standard for Ibis. The breakfast was perhaps the least impressive I have seen at an Ibis, very little variety. Still, okay given the convenience of the location.

Very well appointed hotel and extremely popular with many residents. Very convenient for the gare sncf and both ciboure and st jean de luz. Staff very friendly and helpful. Breakfast was very good with a nice choice of food and beverages.

Good location with few minutes walk to St. Jean de Luz. Staff helpful and friendly. Room comfortable and clean. Breakfast good with reasonable choice of items to drink and eat.. Car parking on site available.

We had one of the slightly larger with a small balcony and views in two directions. Great location easy to walk over the bridge into the busy St J de L, or stay Ciboure side where it was much quieter.

Hotel is located in a quit part of the City. Offers perfect parking possibilities in a secured spot.Center of city is in 5 walking minutes for the hotel. Friendly personnel and well designed sleeping room.