Hotel Mercure President Biarritz Plage 4 stars

Customer review rating (ALL Rating) 4.5/5 1,392 reviews

Hotel Mercure President Biarritz Plage - Image 1
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Description

Hotel extras

  • In downtown Biarritz, go everywhere on foot: the beach, shopping & outings!

  • Choose our Privilege Room for an unforgettable sea view and extra amenities

  • Family rooms that can sleep up to 4 people, incl. 2 bathrooms with shower.

  • Local buffet breakfast: Bayonne ham, Basque cake, sheep's cheese...

  • Near tourist sites: beaches, Musée de la Mer, Le Phare, golf courses, port

Our accommodation(s)

Hotel location

Hotel Mercure President Biarritz Plage

18 Place Georges Clemenceau
64200 BIARRITZ
France

GPS:43.481926, -1.559665

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

3 breakfasts

We have 3 healthy options! Enjoy our delicious breakfast buffet starting at 6:30am. Or order continental breakfast to your room instead (10 EUR). If you're short on time, try our Express option.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,392 reviews

TripAdvisor Rating  4.0/5  965 reviews

Certificate of excellence 2024

Well located

Customer review rating 3.5/5

Alain A. Couples - Confirmed reviews ALL

The good side: nice hotel, well located and the staff is really nice. You can go to the beech in 5 minutes. The less good side: rooms with a view on the public place are noisy during the nights (bars/restaurants and nightclubs just below the hotel. The real downside: for the fee, the hotel does not offer any parkings. It is "very" challenging" in Biarritz during the holidays to find a parking, either you pay very expensively (if you're lucky to find a free place, or you park your car far far away!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. About the parking we know that it is a little bit complicated when Biarritz is full we suggest you to park your car in front of the hotel to leave your luggage, and then find a place in undergrounds parking of Biarrritz. Sincerely, Mrs Thuy Vu, General Manager

Bien situé, personnel sympathique et serviable.

TripAdvisor rating 4.0/5

airom7 TripAdvisor review

The good side: nice hotel, well located and the staff is really nice. You can go to the beech in 5 minutes. The less good side: rooms with a view on the public place are noisy during the nights (bars/restaurants and nightclubs just below the hotel. The real downside: for the fee, the hotel does not offer any parkings. It is "very" challenging" in Biarritz during the holidays to find a parking, either you pay very expensively (if you're lucky to find a free place, or you park your car far far away!

Dear Mister Airom, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Unfortunately, we tried many times to have private prices on the parking for our client, but the exchange did'nt work out. Sincerely

I could not sleep in a cold room.

Customer review rating 0.5/5

Steve G. Solo - Confirmed reviews ALL

The room had not heat. I could not sleep in a cold room.

Dear Sir, Thank you for taking the time to write to us following your stay at Hôtel Mercure Président Biarritz Plage. It is unfortunate that you experienced an over heated room during your stay. The climate is particularly changeable this season despite we are in November. The temperatures range may significantly change during 2 / 3 days reaching 25°C and dropping below 10°C on anotherday. Unfortunately, our systeme does not allow us to swicth from heat to cool as fast as we would like to. We apologize for this inconvenience. For Breafast, we will definitly work on it to improve it. We still hope to welcome you again and make you feel that we care and do our best to improve your experience with us. Best regards Thuy VU Directrice Générale

Good location, great view from the upper floors

Customer review rating 4.0/5

Rps Solo - Confirmed reviews ALL

Good location close to the beach, shopping street etc. Great view from the sea side (upper floors). Very nice staff, breakfast a bit pricey.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We take note about our comment on our hotel Sincerely, Mrs Thuy Vu, General Manager

perfect location

Customer review rating 5.0/5

Jacques B. Families - Confirmed reviews ALL

Love it... J

Dear Sir B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mrs Thuy VU, General Manager

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Other web-users rate our hotel

  • 567 reviews 9/10 Location
  • 652 reviews 7.6/10 Room
  • 684 reviews 9.2/10 Service
  • 256 reviews 7.2/10 Breakfast
  • 188 reviews 6.8/10 Cleanliness
  • 120 reviews 3.1/10 Value
  • 89 reviews 4.9/10 Amenities
  • 34 reviews 1.4/10 Bar

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