Hotel Mercure President Biarritz Plage 4 stars

Customer review rating (ALL Rating) 4.6/5 1,410 reviews

Best price
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Hotel Mercure President Biarritz Plage - Image 1
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18 Place Georges Clemenceau, 64200 BIARRITZ, France

Description

Hotel extras

  • In downtown Biarritz, so no car is needed for shopping or the Grande Plage!

  • Choose our Privilege Room for an unforgettable Sea View and added amenities

  • Family rooms that can accommodate up to 4 people with 2 bathrooms.

  • Locavore breakfast buffet: Bayonne ham, Gâteau Basque, sheep milk products

  • Near tourist sites: beaches, Musée de la Mer, Le Phare, golf courses, port

Our accommodation(s)

Hotel location

Hotel Mercure President Biarritz Plage

18 Place Georges Clemenceau
64200 BIARRITZ
France

GPS:43.481926, -1.559665

Telephone
Fax +33 5 59 24 90 46

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

3 breakfasts

We have 3 healthy options! Enjoy our delicious breakfast buffet starting at 6:30am. Or order continental breakfast to your room instead (10 EUR). If you're short on time, try our Express option.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,410 reviews

TripAdvisor Rating  4.0/5  954 reviews

Certificate of excellence 2024

Good location

Customer review rating 2.5/5

Richard Business - Confirmed reviews ALL

Good location is the key selling point. Breakfasts limited and rooms small.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Président Biarritz Plage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thuy VU General Manager

Good stay and very well located

Customer review rating 4.0/5

Sa Couples - Confirmed reviews ALL

renovated rooms, nice decoration and good beds. very clean, daily cleaning service very good. excellent location. We had a room on a lower level: only negative point is the very noisy air conditioner (or other machine) outside, impossible to keep the windows.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thuy Vu, General Manager

Well located

Customer review rating 4.0/5

Rebecca H. Friends - Confirmed reviews ALL

Spacious, ideal for friends to share

Dear REBECCA H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Président Biarritz Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thuy Vu, General Manager

Great location - Very Clean and Modern and beautiful sea view .

Customer review rating 4.5/5

Ally B. Families - Confirmed reviews ALL

Staff were excellent and spoke good English . Very clean rooms and great room service . Nice sea View . Rooms are small but very modern .

Dear Ally We very much appreciate your comments regarding your stay at the Hôtel Mercure Président Biarritz Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thuy Vu, Directrice Générale

Excellent

Customer review rating 5.0/5

Jasmin Couples - Confirmed reviews ALL

Eccellent location and service

Dear Jasmin Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thuy Vu, DIrectrice Générale

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Other web-users rate our hotel

  • 519 reviews 9.1/10 Location
  • 608 reviews 8/10 Room
  • 652 reviews 9.1/10 Service
  • 6 reviews 8.6/10 WiFi
  • 238 reviews 8/10 Breakfast
  • 179 reviews 7.3/10 Cleanliness
  • 109 reviews 3.1/10 Value
  • 82 reviews 4.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.