Novotel Saigon Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,324 reviews

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Description

Hotel extras

  • Centrally-located hotel with international facilities.

  • Private outdoor pool. Serene sauna. Revitalizing hammam.

  • 7 state-of-the-art meeting rooms, including the elegant Champagne Ballroom.

  • All-day-dining Food Exchange restaurant and the 20th-floor OnTop bar.

  • Located just a convenient 20-minute drive from Tan Son Nhat Airport.

Our accommodation(s)

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Room 1

Hotel location

Novotel Saigon Centre

167 Hai Ba Trung, District 3
700000 HO CHI MINH
Vietnam

GPS:10.784359, 106.695886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

With a touch of fresh modern décor, do not forget to save a lovely spot for Kid Corner, Food Exchange restaurant offers cozy comfort for every customer. Its remarkable open kitchen concept features exquisite Asian and Western cuisine every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,324 reviews

TripAdvisor Rating  4.2/5  2,260 reviews

Certificate of excellence 2024

Average

TripAdvisor rating 3.0/5

Paulus1954 Couples - TripAdvisor review

Dear Paulus1954, Thank you for sharing your experience of your recent stay at Novotel Saigon Centre. We are thrilled to hear that you enjoyed your stay with us. We take all feedback seriously, and we appreciate your comment about the music playlist during the happy hours at OnTop bar. We do apologize for any inconvenience this may have caused and want to assure you that we will look into this matter further to ensure that it doesn't happen again in the future. Your kind words mean a lot to us and we are grateful for your compliments. We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences. Warmest Regards, Vu Thai General Manager

Good central city location

TripAdvisor rating 4.0/5

Aidan C TripAdvisor review

Dear AJClarke, We very much appreciate your comments regarding your stay at Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai General Manager

Return visit to Novotel

Customer review rating 4.0/5

Ray P. Business - Confirmed reviews ALL

Dear Ray P., We very much appreciate your comments regarding your stay at Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai General Manager

WellLocated

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Helen M., Thank you for sharing your experience at Novotel Saigon Centre. Your kind words mean a lot to us and we are grateful for your compliments. We look forward to having the pleasure of welcoming you back to our hotel for more wonderful experiences. Warmest Regards, Vu Thai General Manager

One Word - POOR!!!!

TripAdvisor rating 3.0/5

jokl78 TripAdvisor review

Dear Jimmy Ong, Thank you for sharing your experience at Novotel Saigon Centre. I truly appreciate your time and feedback. I sincerely regret that your stay did not meet your expectations, particularly regarding our executive lounge, gym, and sauna facilities. Please accept my heartfelt apologies for any inconvenience you encountered. Your concerns are very important to us, and we are actively reviewing the issues you raised to ensure improvements are made. I also appreciate you recognizing Ms. Thao’s efforts in assisting you promptly. It’s always our goal to provide the best possible service, and I will make sure to share your kind words with her. I hope to have the pleasure of welcoming you back in the future and providing you with an enhanced experience. Should you have any further feedback, please feel free to reach out to me directly at "vu.thai@accor.com". Sincerely, Vu Thai General Manager

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Other web-users rate our hotel

  • 619 reviews 9.7/10 Location
  • 648 reviews 7.9/10 Room
  • 844 reviews 9.2/10 Service
  • 5 reviews 9.3/10 WiFi
  • 333 reviews 9/10 Breakfast
  • 330 reviews 8.3/10 Cleanliness
  • 267 reviews 5.6/10 Comfort
  • 167 reviews 8.3/10 Vibe

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