Novotel Saigon Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,386 reviews

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Novotel Saigon Centre - Image 1
Novotel Saigon Centre - Image 2
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167 Hai Ba Trung, Xuan Hoa Ward, 700000 HO CHI MINH, Vietnam

Description

Hotel extras

  • Centrally-located hotel with international facilities.

  • Private outdoor pool. Serene sauna. Revitalizing hammam.

  • 7 state-of-the-art meeting rooms, including the elegant Champagne Ballroom.

  • All-day-dining Food Exchange restaurant and the 20th-floor OnTop bar.

  • Located just a convenient 20-minute drive from Tan Son Nhat Airport.

Our accommodation(s)

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Hotel location

Novotel Saigon Centre

167 Hai Ba Trung, Xuan Hoa Ward
700000 HO CHI MINH
Vietnam

GPS:10.784359, 106.695886

Telephone
Fax +84 28 3822 1698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

With a touch of fresh modern décor, do not forget to save a lovely spot for Kid Corner, Food Exchange restaurant offers cozy comfort for every customer. Its remarkable open kitchen concept features exquisite Asian and Western cuisine every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,386 reviews

TripAdvisor Rating  4.3/5  2,299 reviews

Certificate of excellence 2025

Good hotel

TripAdvisor rating 5.0/5

Fredrik A TripAdvisor review

Great hotel. Nice food friendly staff. Good value for money. Great location. HUNG was very friendly! Would go back anything if visiting Saigon.

Great stay

TripAdvisor rating 5.0/5

Evannelie TripAdvisor review

Very friendly staff, clean room and excellent breakfast. Tien and Ho was very nice and helpful. The woman at the pool was very kind.

My Comfortable Experience at Novotel

TripAdvisor rating 5.0/5

Michael Felipe Q TripAdvisor review

My stay in your hotel has been excellent since I started August of this year. The fiod and the services are excellent as well. Thank you Hai and Tien for being very accomodating and always willing to assist not only me but also other guests as well as I observed them.

Dear Sir/Madam, Thank you so much for your wonderful review of your recent stay at Novotel Saigon Centre, we are delighted to hear that you enjoyed your experience with us. We are especially grateful for your kind words about Mr. Hai & Mr. Tien, we truly appreciate your compliments on their excellent service. It is always rewarding to know that our team’s efforts have made a positive impact on your stay. Our team takes great pride in providing the level of service and comfort our guests deserve, and we are glad to know that it exceeded your expectations. We look forward to having to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

A Hop & Skip from District 1

TripAdvisor rating 3.0/5

Ronald T TripAdvisor review

We decided to give this Hotel in Saigon a try. We were both delighted and somewhat disappointed. We were delighted that the hotel’s location isn’t too far from the main attractions located within District 1. There is a GS25 (24-hr convenience store) situated right opposite of the hotel. It is also not far from the pink cathedral and some pretty good local eateries. All within walking distance. We were delighted that our Executive Suite is clean and spacious. However, the couch in the living area is far from comfortable. We were delighted that our room is equipped with Smart TVs and we were able to connect to our Netflix account easily. We were disappointed during the check-in process. I have had to wait for some time to be registered, despite being a Gold Accor Plus member. Fortunately, a staff came from the back-end to help me with the registration. Upon noticing that I have priority check-in, she ushered me to Level 19 to perform the rest of the formalities. Level 19 is also where the hotel’s executive lounge is located. As I had to wait a little for my room to be cleaned, I did so in the executive lounge. There should be a way for Accor hotels to be able to identify guests with priority check-in. When the key cards were handed to me, I was disappointed to find out that they did not give me a room on the executive floors (i.e. Level 15 to 20). But since we were going to be there only for two nights, and that our room was on Level 14, we decided to not make an issue. We were also disappointed during breakfast. Breakfast is served from 6.00 am to 10.30 am. On the first visit, we were at the cafe around 9.00 am. We noticed that only very limited quantities of Dim Sum were made available in the steamer at any one time. On the second visit, we were at the cafe around 8.30 am. The watermelon juice had ran out and was not replenished. The dim sum or whatever was in the steamer were no more and not replenished. It was a lack luster breakfast for a brand of hotel in Vietnam under the Accor group. 2 other hotels under the same group which we had stayed before and are regulars, served way better breakfast spreads. We may return in some future time to give the hotel another chance because we believe they are able to do better. I would still recommend the hotel to friends because of its location. Kindly consider our feedback and hope improvements are noticeable when we return.

Dear Sir/Madam, Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. While we wish you had a better experience with us, it is feedback like this that we learn from and use to improve. We regret to hear that some aspects fell short of your expectations. Please accept our sincerest apologies for any inconvenience this may have caused. Your feedback is extremely valuable to us as we are always committed to delivering exceptional service and ensuring every guest’s experience is seamless. We will ensure to investigate this matter thoroughly to prevent future occurrences. We look forward to having the opportunity to serve you better in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Daxing W. Business - Confirmed reviews ALL

Friendly staff

Dear Sir/Madam, Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

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Other web-users rate our hotel

  • 672 reviews 9.6/10 Location
  • 685 reviews 8.2/10 Room
  • 872 reviews 9.1/10 Service
  • 349 reviews 8.7/10 Cleanliness
  • 325 reviews 9.2/10 Breakfast
  • 211 reviews 8.3/10 Amenities
  • 173 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.