Novotel Saigon Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,266 reviews

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Description

Hotel extras

  • Centrally-located hotel with international facilities.

  • Private outdoor pool. Serene sauna. Revitalizing hammam.

  • 7 state-of-the-art meeting rooms, including the elegant Champagne Ballroom.

  • All-day-dining Food Exchange restaurant and the 20th-floor OnTop bar.

  • Located just a convenient 20-minute drive from Tan Son Nhat Airport.

Our accommodation(s)

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Hotel location

Novotel Saigon Centre

167 Hai Ba Trung, Xuan Hoa Ward
700000 HO CHI MINH
Vietnam

GPS:10.784359, 106.695886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

With a touch of fresh modern décor, do not forget to save a lovely spot for Kid Corner, Food Exchange restaurant offers cozy comfort for every customer. Its remarkable open kitchen concept features exquisite Asian and Western cuisine every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,266 reviews

Customer review rating 3.5/5

Frederic G. Business - Confirmed reviews ALL

The staff has been so friendly during the stay.

Dear Mr. Frederic G., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We regret that certain aspects of your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. At Novotel, we are committed to continuous improvements to enhance our service, therefore, your feedback is valuable to us. We look forward to the opportunity to serve you better in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Nhu T. K. T. Friends - Confirmed reviews ALL

I loved the hotel's location as it was so convenient with a 24hr convenient store and a pharmacy right opposite. The front staff was very thorough at check-in to ensure we were equipped with all necessary information for our stay. We had a delightly massage at the spa as well. Will definitely stay again!

Dear Ms. Nhu T. K. T., Thank you for your lovely feedback and for choosing Novotel Saigon Centre. We are delighted to hear that you enjoyed our convenient location, with nearby amenities making your stay even more comfortable and hassle-free. It is also wonderful to know that our front office team provided a smooth and informative check-in experience, and that you had a relaxing time at the spa as well. Your kind words truly encourage our team to continue delivering excellent service to every guest. We sincerely appreciate your support and are thrilled to hear that you would stay with us again. We look forward to welcoming you back on your next visit! Warmest regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Andrew W. Families - Confirmed reviews ALL

From the moment we landed, we found our transport area for the hotel to pick us up and take us to the hotel about 30 ride, comfortable, air conditioned and water given during trip. Arrival and check in was easy. Room very comfortable, also had access to premium lounge, which was convenient. Breakfast had a wide range to choose from for all nationalities. Yes! Even had Vegemite. Evening dining had a wide range to choose from also.

Dear Mr. Andrew W., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 4.0/5

Megan J. M. Families - Confirmed reviews ALL

We had a great stay and would come again and stay longer. My o Ly concerned was being woken in the middle of the night by noise from the room next door. They had music and a person of disrepute was invited into the room for activity and we could clearly hear everything they were doing.

Dear Megan J. M., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are delighted to hear that you had a great stay with us and that you would consider returning for a longer visit. Your kind words are truly appreciated. At the same time, we sincerely regret to learn about the disturbance you experienced during the night due to noise from a neighboring room. Please accept our apologies for the inconvenience this caused, as a restful and comfortable environment is of utmost importance to us. We take such matters seriously and will reinforce our policies regarding guest conduct and noise levels to ensure a more peaceful stay for all our guests. Your feedback is invaluable, and we truly appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a much more seamless and relaxing experience. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 4.5/5

Sumi E. C. Friends - Confirmed reviews ALL

Good stay. Comfortable

Dear Sir/Madam, Thank you for your excellent rating ! We are delighted to know that you had a great experience with us. We look forward to welcoming you back soon. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Other web-users rate our hotel

  • 636 reviews 9.6/10 Location
  • 612 reviews 8.4/10 Room
  • 803 reviews 9.3/10 Service
  • 302 reviews 9.2/10 Cleanliness
  • 292 reviews 9.3/10 Breakfast
  • 177 reviews 9/10 Vibe

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