Novotel Saigon Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,303 reviews

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Description

Hotel extras

  • Centrally-located hotel with international facilities.

  • Private outdoor pool. Serene sauna. Revitalizing hammam.

  • 7 state-of-the-art meeting rooms, including the elegant Champagne Ballroom.

  • All-day-dining Food Exchange restaurant and the 20th-floor OnTop bar.

  • Located just a convenient 20-minute drive from Tan Son Nhat Airport.

Our accommodation(s)

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Hotel location

Novotel Saigon Centre

167 Hai Ba Trung, Xuan Hoa Ward
700000 HO CHI MINH
Vietnam

GPS:10.784359, 106.695886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

With a touch of fresh modern décor, do not forget to save a lovely spot for Kid Corner, Food Exchange restaurant offers cozy comfort for every customer. Its remarkable open kitchen concept features exquisite Asian and Western cuisine every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,303 reviews

TripAdvisor Rating  4.3/5  2,307 reviews

Certificate of excellence 2025

Novotel

TripAdvisor rating 5.0/5

Krzysztof J TripAdvisor review

Great service, much better than local hotels. I also appreciate that mr. Nguyen organised the trips for me to Cu Chi tunnels and book me a horseriding. During my stay in Ho Chi Minh City I have stayed in 3 hotels and I recommend Novotel the most

Dear Sir/Madam, Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are thrilled to hear that you had a wonderful experience with us and I will make sure to pass on your appreciation to Mr. Nhut for his excellent service. It is always rewarding to know that our team’s efforts have made a positive impact on your stay. Our team takes great pride in providing the level of service and comfort our guests deserve, and we are glad to know that it exceeded your expectations. We look forward to having to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Buffet dinner for birthday celebration

TripAdvisor rating 5.0/5

Passenger47887995867 TripAdvisor review

We celebrated my husband’s birthday with a buffet dinner at Novotel Saigon Centre and were very satisfied with the experience. The food selection was diverse, drinks were freshly mixed and delicious, and the desserts were excellent. There was also a cupcake decorating station for kids, which was a lovely bonus. The space was quiet, clean, and private — perfect for a birthday celebration. We truly appreciated the complimentary birthday cake, cocktails, mocktails, and a special dish from the kitchen. A joyful and happy experience. Highly recommended for special occasions.

Dear Sir/Madam, Thank you for sharing your experience regarding your recent visit at Novotel Saigon Centre. We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 3.0/5

John S. Friends - Confirmed reviews ALL

My room did not have hot water for the entire two days. I stayed there. When I was offered a different room it two had no hot water.

Dear Mr. S., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. While we wish you had a better experience with us, it is feedback like this that we learn from and use to improve. We regret to hear that the hot water in the room fell short of your expectations. Please accept our sincerest apologies for any inconvenience this may have caused. Your feedback is extremely valuable to us as we are always committed to delivering exceptional service and ensuring every guest’s experience is seamless. We will ensure to investigate this matter thoroughly to prevent future occurrences. We look forward to having the opportunity to serve you better in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Leticia M. P. Couples - Confirmed reviews ALL

The Novotel team made our experience in Ho Chi Minh City amazing! We absolutely loved it!

Dear Leticia M. P., Thank you so much for your wonderful review of your recent stay at Novotel Saigon Centre, we are delighted to hear that you enjoyed your experience with us. We are especially grateful for your kind words about Mr. Loc, Concierge and F&B teams, we truly appreciate your compliments on their excellent service. It is always rewarding to know that our team’s efforts have made a positive impact on your stay. Our team takes great pride in providing the level of service and comfort our guests deserve, and we are glad to know that it exceeded your expectations. We look forward to having to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Luxurious Location and Prompt Service!!

TripAdvisor rating 5.0/5

Mohie5kb TripAdvisor review

We checked in here last moment and got rooms. Location was great althogh not at District 1. Its located in district 3 but is nearby and I feel the location is rather more luxurious and open. Walkable to few restaurants and supermarkets. Very spacious rooms and clean. Service is prompt and staff is cooperative. Nice coffee by the way it has in its restaurant. Veg options in breakfast could be increased.

Dear Sir/Madam, Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

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Other web-users rate our hotel

  • 657 reviews 9.7/10 Location
  • 654 reviews 8.3/10 Room
  • 838 reviews 9.1/10 Service
  • 332 reviews 8.9/10 Cleanliness
  • 311 reviews 9.2/10 Breakfast

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