Novotel Saigon Centre 4 stars

Customer review rating (ALL Rating) 4.7/5 1,320 reviews

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Novotel Saigon Centre - Image 1
Novotel Saigon Centre - Image 2
Novotel Saigon Centre - Image 3
Novotel Saigon Centre - Image 4
167 Hai Ba Trung, Xuan Hoa Ward, 700000 HO CHI MINH, Vietnam

Description

Hotel extras

  • Centrally-located hotel with international facilities.

  • Private outdoor pool. Serene sauna. Revitalizing hammam.

  • 7 state-of-the-art meeting rooms, including the elegant Champagne Ballroom.

  • All-day-dining Food Exchange restaurant and the 20th-floor OnTop bar.

  • Located just a convenient 20-minute drive from Tan Son Nhat Airport.

Our accommodation(s)

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Hotel location

Novotel Saigon Centre

167 Hai Ba Trung, Xuan Hoa Ward
700000 HO CHI MINH
Vietnam

GPS:10.784359, 106.695886

Telephone
Fax +84 28 3822 1698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

With a touch of fresh modern décor, do not forget to save a lovely spot for Kid Corner, Food Exchange restaurant offers cozy comfort for every customer. Its remarkable open kitchen concept features exquisite Asian and Western cuisine every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,320 reviews

Customer review rating 4.0/5

Ngoc T. T. Business - Confirmed reviews ALL

Comfortable

Dear Sir/Madam, Thank you for taking the time to leave a rating of your experience at Novotel Saigon Centre. We look forward to having the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Michael D. R. Couples - Confirmed reviews ALL

Gidday All. From the emails prior to arrival, day of arrival, during the stay and day of departure the hotel always went above & beyond to make sure we were enjoying our 3night stay. A mention to all the staff both front & back of house area you are all a credit to a very nice Accor hotel. Ms Anh and front office team thankyou to all of you. Ms Anh sorry we missed you on day of departure and thank you for gift for Leanne & Myself. Sebastian and his team up in roof top bar looked after us with our drinks and a chat. Rooftop bar had a really great vibe and music as well as great views. Restaurant area again staff were very accomadating to not only us but to all the customers. Kitchen staff thank you for the wonderful arrangement of food varieties. Executive Lounge was awesome. Have never been to an Executive Lounge that had beers available from breakfast onwards. The evening canapes & drinks were ample. I was asked a few times if anywhere they can improve- only thing I can suggest is a laminated information card just listing times of various information of Restaurant, Executive lounge, Pool, Gym opening hours. Just a suggestion for Management. Once again thank you to everyone. Kindest regards Michael & Leanne R.

Dear Michael & Leanne, Thank you so much for your wonderful review and for choosing to stay with us. It was truly a pleasure corresponding with you before your arrival and having the opportunity to be part of your stay. I am delighted to hear that your experience was fantastic from start to finish and that our team was able to make your three nights with us memorable. Your kind recognition of Sebastian and our Rooftop Bar team is greatly appreciated. I will be sure to share your compliments with him and the rest of the team. It is wonderful to know that you enjoyed the relaxing atmosphere, great service, and vibrant ambiance at the Rooftop Bar. On behalf of all our team, both front and back of house, thank you for your generous words. We are passionate about creating memorable experiences for our guests, and feedback such as yours means a great deal to us. Thank you once again for your support and for taking the time to share your experience. We look forward to welcoming you back to Novotel Saigon Centre whenever your travels bring you back to Ho Chi Minh City. Warm regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 4.5/5

Lee K. W. Solo - Confirmed reviews ALL

Excellent stay. Will stay again

Dear Mr. Lee K. W., Thank you for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed our hotel's location and received good service from our team. Your kind words about our pleasant staff are truly appreciated and will be shared with everyone as encouragement to continue delivering memorable experiences. We look forward to welcoming you back to Novotel Saigon Centre on your next visit to Ho Chi Minh City. Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 4.5/5

Putthipon V. Families - Confirmed reviews ALL

Staffs are friendly and helpful

Dear Mr. Putthipon V., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Sock P. P. Business - Confirmed reviews ALL

It was very impressive that the front desk took all my previous feedback seriously (on Accor chain in Indonesia) and make sure i have the most comfortable stay.

Dear Ms. Sock P. P., Thank you very much for your thoughtful feedback. We are delighted to hear that our Front Office team took your previous comments into consideration and made every effort to ensure a comfortable stay. Providing personalized service and recognizing our returning guests are important to us, and it is wonderful to know that these efforts made a positive impression. We also appreciate your recognition of our sustainability initiatives, particularly the environmentally conscious toiletry packaging. Your suggestion regarding separating the toothpaste from the toothbrush is an excellent one, as it could further reduce unnecessary waste while allowing guests to use only what they need. We will be pleased to share your feedback with our management team for future consideration. Thank you once again for your valuable comments and support. We look forward to welcoming you back for another comfortable and enjoyable stay. Warm regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Other web-users rate our hotel

  • 625 reviews 9.6/10 Location
  • 615 reviews 8.6/10 Room
  • 826 reviews 9.4/10 Service
  • 305 reviews 9.2/10 Breakfast
  • 304 reviews 9.3/10 Cleanliness
  • 193 reviews 8.9/10 Vibe

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