Novotel Saigon Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,404 reviews

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Novotel Saigon Centre - Image 1
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167 Hai Ba Trung, Xuan Hoa Ward, 700000 HO CHI MINH, Vietnam

Description

Hotel extras

  • Centrally-located hotel with international facilities.

  • Private outdoor pool. Serene sauna. Revitalizing hammam.

  • 7 state-of-the-art meeting rooms, including the elegant Champagne Ballroom.

  • All-day-dining Food Exchange restaurant and the 20th-floor OnTop bar.

  • Located just a convenient 20-minute drive from Tan Son Nhat Airport.

Our accommodation(s)

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Hotel location

Novotel Saigon Centre

167 Hai Ba Trung, Xuan Hoa Ward
700000 HO CHI MINH
Vietnam

GPS:10.784359, 106.695886

Telephone
Fax +84 28 3822 1698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

With a touch of fresh modern décor, do not forget to save a lovely spot for Kid Corner, Food Exchange restaurant offers cozy comfort for every customer. Its remarkable open kitchen concept features exquisite Asian and Western cuisine every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,404 reviews

TripAdvisor Rating  4.3/5  2,293 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Alicia X. P. N. Business - Confirmed reviews ALL

The reception staff were friendly and helpful and I would like to name Ms Nhu for her exceptional service during the check in and check out progress. She definitely made the entire check in process a hassle free experience! Thank you!

Dear Ms. Alicia X. P. N., Thank you so much for your wonderful review of your recent stay at Novotel Saigon Centre, we are delighted to hear that you enjoyed your experience with us. We are especially grateful for your kind words about Ms. Nhu, we truly appreciate your compliments on her excellent service. It is always rewarding to know that our team’s efforts have made a positive impact on your stay. Our team takes great pride in providing the level of service and comfort our guests deserve, and we are glad to know that it exceeded your expectations. We look forward to having to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 3.0/5

Navapol W. Couples - Confirmed reviews ALL

The location of the hotel is quite convenient, making it easy to access nearby attractions and facilities. However, the atmosphere inside the room could be improved, as there was a noticeable musty smell, which made it less refreshing than expected. Overall, it’s a decent option for its location, but some attention to room freshness would enhance the stay.

Dear Mr. Navapol W., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We regret that certain aspects of your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. At Novotel, we are committed to continuous improvements to enhance our service, therefore, your feedback is valuable to us. Kindly rest assured that we are taking appropriate measures to address the matter and prevent future occurrences. We look forward to the opportunity to serve you better in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 4.5/5

James R. T. Business - Confirmed reviews ALL

1st stay here, was really good, i normally stay at the Pullman but will certainly book back here next time.

Dear Mr. James R. T., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Ratana P. Families - Confirmed reviews ALL

Excellent staff

Dear Mr. Love P., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 3.5/5

Eric J. C. Business - Confirmed reviews ALL

Average room, great breakfast, stay spoiled by the very loud music from the nightclub across the road from the hotel.

Dear Mr. Eric J. C., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We regret that certain aspects of your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. At Novotel, we are committed to continuous improvements to enhance our service, therefore, your feedback is valuable to us. Kindly rest assured that we are taking appropriate measures to address the matter and prevent future occurrences. We look forward to the opportunity to serve you better in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

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Other web-users rate our hotel

  • 677 reviews 9.7/10 Location
  • 694 reviews 8.2/10 Room
  • 867 reviews 9.2/10 Service
  • 354 reviews 8.7/10 Cleanliness
  • 329 reviews 9.1/10 Breakfast
  • 217 reviews 8.2/10 Amenities
  • 174 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.