Novotel Saigon Centre 4 stars

Customer review rating (ALL Rating) 4.7/5 1,321 reviews

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Description

Hotel extras

  • Centrally-located hotel with international facilities.

  • Private pool. Serene sauna. Revitalizing hammam.

  • 7 state-of-the-art meeting rooms, including the elegant Champagne Ballroom.

  • All-day-dining Food Exchange restaurant and the 20th-floor OnTop bar.

  • Located just a convenient 20-minute drive from Tan Son Nhat Airport.

Our accommodation(s)

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Room 1

Hotel location

Novotel Saigon Centre

167 Hai Ba Trung, Xuan Hoa Ward
700000 HO CHI MINH
Vietnam

GPS:10.784359, 106.695886

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

With a touch of fresh modern décor, do not forget to save a lovely spot for Kid Corner, Food Exchange restaurant offers cozy comfort for every customer. Its remarkable open kitchen concept features exquisite Asian and Western cuisine every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,321 reviews

Customer review rating 5.0/5

Kia Y. T. Couples - Confirmed reviews ALL

Dear Ms. Kia Y. T., Thank you very much for sharing such a heartfelt review and for choosing Novotel Saigon Centre to celebrate your anniversary. We are absolutely delighted to know that the surprise cake and handwritten note helped make your special occasion even more memorable. It is wonderful to hear that you felt genuinely welcomed and cared for throughout your stay, from our team’s assistance with local recommendations to accommodating your late check-out. We are also pleased that you enjoyed our convenient location and that our Housekeeping team’s dedication to keeping your room clean, comfortable, and well maintained did not go unnoticed. We will be sure to share your kind recognition with the team. Your lovely words are a great encouragement to all of us. It was our pleasure to be part of your anniversary celebration, and we sincerely hope to welcome you and your partner back to Novotel Saigon Centre for many more memorable stays. Warm regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 4.5/5

Cynthia O. Business - Confirmed reviews ALL

Dear Ms. Cynthia O., Thank you very much for sharing such a warm and heartfelt review. We are delighted to know that Novotel Saigon Centre feels like a home away from home every time you stay with us. It is wonderful to hear that our team members were able to make your stay more comfortable, especially Mr. Hieu at Reception, who was happy to assist with your early check-in after your journey. We are also especially pleased to hear your kind words about Ms. Hang. Knowing that she has been taking care of you since your first stay with us in 2025 and even helped you discover a famous Vietnamese delicacy truly means a lot to us. We will certainly share your appreciation with both Mr. Hieu and Ms. Hang. Thank you once again for your continued trust and loyalty. We look forward to welcoming you home to Novotel Saigon Centre again very soon. Warm regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 3.5/5

Lian S. L. Business - Confirmed reviews ALL

Dear Mr. Lian S. L., Thank you for sharing your feedback. We are sorry to hear that the service in our Premier Lounge did not meet your expectations. We understand that having to approach the reception area whenever you needed assistance was not the level of attentive service we aim to provide. We will share your comments with our Lounge team and review our staffing and service approach to ensure our guests receive more attentive and proactive assistance. We truly appreciate your feedback and hope to provide you with a more comfortable and personalized experience during your next stay. Kind regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Gerald R. Q. Families - Confirmed reviews ALL

Dear Gerald R. Q., Thank you very much for your kind review. We are delighted to know that you enjoyed our excellent service, food and drinks, as well as the pleasant atmosphere of our Premier Lounge. Your positive feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Novotel Saigon Centre for another enjoyable stay. Kind regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Anthony J. G. Families - Confirmed reviews ALL

Dear Mr. Anthony J. G., Thank you very much for your wonderful feedback and for your continued loyalty to Novotel Saigon Centre. We are delighted to know that our team consistently makes you feel welcomed and remembered, and that you appreciate their warm smiles, helpfulness, and attentive service. Your kind recognition is truly motivating for all of us. We also appreciate your feedback regarding the fitness center and will share your comments with the relevant team for further improvement. It is a pleasure to know that you had another great experience with us, and we look forward to welcoming you back for many more memorable stays. Warm regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Other web-users rate our hotel

  • 622 reviews 9.7/10 Location
  • 599 reviews 8.4/10 Room
  • 853 reviews 9.3/10 Service
  • 295 reviews 9.3/10 Breakfast
  • 284 reviews 9.2/10 Cleanliness
  • 204 reviews 8.3/10 Amenities
  • 201 reviews 8.8/10 Vibe

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