Novotel Saigon Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,280 reviews

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Description

Hotel extras

  • Centrally-located hotel with international facilities.

  • Private outdoor pool. Serene sauna. Revitalizing hammam.

  • 7 state-of-the-art meeting rooms, including the elegant Champagne Ballroom.

  • All-day-dining Food Exchange restaurant and the 20th-floor OnTop bar.

  • Located just a convenient 20-minute drive from Tan Son Nhat Airport.

Our accommodation(s)

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Hotel location

Novotel Saigon Centre

167 Hai Ba Trung, Xuan Hoa Ward
700000 HO CHI MINH
Vietnam

GPS:10.784359, 106.695886

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

With a touch of fresh modern décor, do not forget to save a lovely spot for Kid Corner, Food Exchange restaurant offers cozy comfort for every customer. Its remarkable open kitchen concept features exquisite Asian and Western cuisine every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,280 reviews

Customer review rating 5.0/5

Ellen M. E. Families - Confirmed reviews ALL

A truly satisfying stay at Novotel Saigon Centre! The staff were exceptionally friendly and attentive, always going the extra mile to make us feel welcome. The hotel offers complete amenities from a pool,gym and gym and to relaxing spaces; perfect for both leisure travelers and families. The rooms were comfortable, clean, and well maintained. Overall, a seamless and enjoyable experience right in the heart of Saigon. Highly recommend.

Dear Ms. Ellen M. E., Thank you so much for your wonderful review of your recent stay at Novotel Saigon Centre, we are delighted to hear that you enjoyed your experience with us. We are especially grateful for your kind words about Ms. Nguyen and truly appreciate your compliments on her excellent service. It is always rewarding to know that our team’s efforts have made a positive impact on your stay. Our team takes great pride in providing the level of service and comfort our guests deserve, and we are glad to know that it exceeded your expectations. We look forward to having to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 3.5/5

Sock P. P. Business - Confirmed reviews ALL

Pillow not that comfy, chunky hard and did not get good rest throughout the week. Even when requested for another softer pillow, i am getting the same type. Other than this, all good.

Dear Ms. Sock P. P., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We regret that certain aspects of your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. At Novotel, we are committed to continuous improvements to enhance our service, therefore, your feedback is valuable to us. Kindly rest assured that we are taking appropriate measures to address the matter and prevent future occurrences. We look forward to the opportunity to serve you better in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 4.5/5

Adonis L. S. S. Couples - Confirmed reviews ALL

Good location Great service, booked the wrong room type and they accepted to change free of extra charge

Dear Mr. Adonis L. S. S., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Deena D. Couples - Confirmed reviews ALL

Good service , excellent value for money

Dear Ms. Deena D., Thank you for sharing your experience regarding your recent stay at Novotel Saigon Centre. We are thrilled to know that you had a positive experience with us. I am sure that this feedback will inspire our team and motivate us to continuously enhance the quality of our services. We look forward to the opportunity to welcome you back to our hotel in the near future. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Customer review rating 5.0/5

Belinda S. M. Business - Confirmed reviews ALL

Okay

Dear Sir/Madam, Thank you for your excellent rating ! We are delighted to know that you had a great experience with us. We look forward to welcoming you back soon. Warmest Regards, Khuu Ngoc Que Anh (Ms.) Assistant Guest Experience Manager

Other web-users rate our hotel

  • 641 reviews 9.7/10 Location
  • 633 reviews 8.4/10 Room
  • 824 reviews 9.2/10 Service
  • 315 reviews 9.1/10 Cleanliness
  • 302 reviews 9.2/10 Breakfast
  • 173 reviews 8.8/10 Vibe

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