Hôtel des Arts Saigon - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 2,616 reviews

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Description

Hotel extras

  • Chic lifestyle 5-star boutique hotel with classical charm

  • Elegant rooms and suites with impressive art deco décor

  • Rooftop bar with stunning sunset views and infinity pool

  • Situated a minute away from the Notre Dame Cathedral and key attractions

  • Green Globe Certification

Our accommodation(s)

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Hotel location

Hôtel des Arts Saigon - MGallery Collection

76 - 78 Nguyen Thi Minh Khai St, Xuan Hoa Ward
70000 HO CHI MINH CITY
Vietnam

GPS:10.782574, 106.69732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,616 reviews

Customer review rating 4.5/5

Siwat B. Couples - Confirmed reviews ALL

- Staff are very attentive and polite - Great breakfast variety and value - Comfortable bed and room - Good location. Walking distance to nearby attractions - Breakfast table serving system for particular food could be improved. I noticed staff sometimes get confused by table who ordered the dish

Dear Siwat B., Thank you for sharing your positive experience at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you found your stay comfortable, enjoyed the breakfast variety, and appreciated our attentive staff. Your feedback regarding the breakfast table serving system is valuable, and we will take it into consideration for improvement. We look forward to welcoming you back in the future. Best regards, Mia Trinh Personal Assistant to GM

Customer review rating 3.5/5

Vikas T. Families - Confirmed reviews ALL

Rooms were a bit smaller than expected and Breakfast menu was Limited.

Dear Vikas T., Thank you for sharing your feedback regarding your recent stay. I regret that the room size did not meet your expectations and that you found the breakfast selection limited. We value your comments and will consider them as we aim to enhance our guest experience. Best regards, Mia Trinh Personal Assistant to GM

Customer review rating 2.5/5

Leon P. R. Business - Confirmed reviews ALL

I booked because I was expecting class and great service. Night one was a low. The rooftop bar was filled with screaming swearing guests. It shocked me. Housekeeping is mixed after a long day doing business I came back to my room not being done. The level of staff service range from outstanding to indifferent

Dear Leon P. R., Thank you for sharing your feedback regarding your recent stay at Hôtel des Arts Saigon. I sincerely apologize for the disturbances you experienced in the rooftop bar and the inconsistency in housekeeping services. We strive to maintain a high standard of service and your comments will be reviewed with our team to ensure improvements are made. It is disappointing to hear that not all aspects of your stay met your expectations. We appreciate your insights and hope you will consider giving us another opportunity in the future. Best regards, Mia Trinh Personal Assistant to GM

Customer review rating 2.0/5

Hoang T. B. Business - Confirmed reviews ALL

I stayed at room 1710 and I can hear all conversation from the next room. The sound proof is extremely terrible. Every night I could not sleep well as the next door customers kept talking. The lifts were also very slow, sometimes in maintenance for few hours.

Dear Hoang T. B., Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the disturbances you experienced due to noise from neighboring rooms and the inconvenience caused by the lift services. We appreciate your comments, as they help us identify areas for improvement in our guest experience. Best regards, Mia Trinh Personal Assistant to GM

Customer review rating 4.0/5

Jiaqing Y. Couples - Confirmed reviews ALL

Elevators were an issue since it took a long time everytime. Housing keep was excellent and above expectations everyday very well done !

Dear Jiaqing Y., Thank you for your positive feedback regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you found our doorman service exemplary and that our housekeeping team exceeded your expectations. We appreciate your comments about the elevators and will take them into consideration as we continually strive to enhance our guest experience. Best regards, Mia Trinh Personal Assistant to GM

Other web-users rate our hotel

  • 821 reviews 9.4/10 Location
  • 1,252 reviews 8.5/10 Room
  • 1,862 reviews 9.3/10 Service
  • 8 reviews 7.1/10 WiFi
  • 667 reviews 9.3/10 Vibe
  • 594 reviews 9.3/10 Breakfast
  • 549 reviews 8.8/10 Food
  • 537 reviews 8.7/10 Amenities

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