Hôtel des Arts Saigon - MGallery 5 stars

Since the moment we arrived we were treated like family. The hotel staff was super friendly and went out of their way to make us feel welcomed.

I love everything in this hotel: architecture, design, food, amenities, pool and staff. Everything is perfect from the very little thing such as bath salt to swimming pool. The staff is professional, caring and excellent.

We arrived into Ho Chi Minh City on the 10th March being the start of very difficult time for Vietnam and the exploding pandemic COVID-19. The team at Hôtel des Arts Saigon were professional and very welcoming, the hotel was in an excellent location and the hotel and room was a delight to return to after a busy day of sightseeing, thank you.

I stayed 1 night in hotel-r 1701. Everything is perfect from receipt to bellboy. Especially, I would like to say thank you to Ms. Nhi GRO who contacted me before I arrived to make my stay more lovely.

Inadequate room and a front desk staff lacking in ability to speak English.

Thankful for flexibility to book other rooms to use for meeting when the boardroom is occupied on the 22nd floor.

we only had a one night stay but we found the service, facilities and food excellent!

First time in Saigon and at your hotel. Hotel was lovely, staff were great and food good. We had sky lounge access & the staff were very helpful. Rooftop pool area could do with more sunbeds and umbrellas, particularly over the bar area - where there are tables and chairs - far too hot. And surely not comfortable for the staff to work in those conditions. We had birthday drinks Sunday 8th at the Rooftop bar and the service wasn't great. You weren't too busy yet the service was very slow.

We enjoyed our stay very much and found the hotel to be well-located with all the amenities we would expect. There is a big "but" and that is we hated the bathroom arrangement. We like privacy in a bathroom and this is not provided by the current layout. Also, the light is poor by the wash basin and there is not enough space to put things down. For that reason, we would not return. All staff are very helpful and courteous and a credit to the hotel. We used the roof top bar which was spectacular but very expensive. Finally, the breakfast was vast and the best throughout our trip.

The only thing is that the sink clogged a bit and the water in the sink takes some time to go down. Room 1203. You might want to look into that because that’s the only thing I disagree with the room.

This is one of the best hotels in services that I am truly happy with, all the staff from reception all the way to house keeping are doing a good job in making a good stay for us there very pleasant. Job very well done . Special thanks to Lounge reception VY, she is very helpful and lovely in conducting her job.

I love everything inside this hotel, especially their decoration. It made me feel like walking back to our French colony era - very classic, classy.

DES Arts was an Accor experience at another level...this hotel topped our list and highlighted our experiences in Vietnam.

Nice hotel and good staff. Too few loungers at the pool meant that we were limited in access to it. Not really good enough for a 5 star hotel. Rooftop bar has a lot of people taking pictures of themselves but very difficult to get a table for guests staying in the hotel. Perhaps you could consider closing off a small area for hotel guests. Staff at the rooftop bar were unhelpful in getting a table.

Great hotel, great service, great people!