Boutique hotels with personality for a remarkable travel experience
Embark on a journey at Hôtel des Arts Saigon, MGallery, where 1930s French Indochine glamour is reborn with contemporary flair. More than a hotel, it's a living art museum where you can discover refined European creations at The Albion by Kirk Westaway or vibrant local tastes at Saigon Kitchen. Linger in the Parisian charm of Afternoon tea at Café des Beaux-Arts before ascending to the Social Club Rooftop Bar where spectacular sunsets and city views await you by our serene infinity pool.
Beyond the social spaces, our poetic sanctuary offers a timeless escape. This is a lifestyle masterpiece, where every detail is curated to blend modern luxury with artistic charm. Here, you'll find a world of elegance and tranquility, where every moment is a work of art.
Located in city center, Hôtel des Arts Saigon offers unique experiences just steps away. A 10-minute walk takes you to the historic Notre-Dame Cathedral and Central Post Office, while the Independence Palace and Ben Thanh Market are just 15 minutes away.
Combining the classical charm of French Indochina with a sense of timeless chic, Hôtel des Arts Saigon is perfect for people who travel with style and seek a hotel that exudes local character.
Philippe Le Bourhis, Hotel Management
From October, Hotel des Arts Saigon celebrates its 10th Anniversary—a decade of artistry, heritage, and elegance. We're marking this milestone with special events until the end of the year. Join us as we look back on unforgettable moments and step into the next chapter.
Hotel extras
Chic lifestyle 5-star boutique hotel with classical charm
Elegant rooms and suites with impressive art deco décor
Rooftop bar with stunning sunset views and infinity pool
Situated a minute away from the Notre Dame Cathedral and key attractions
Green Globe Certification
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
DELUXE ROOM, 1 King Size Bed, City View
, Room 2 :
DELUXE ROOM, 2 Single Size Beds, City View
Room
DELUXE ROOM, 1 King Size Bed, City View
Photo out of - DELUXE ROOM, 1 King Size Bed, City View
Showcasing a chic, modern Indochine design, this king room features en-suite bathroom with a rain shower alongside our signature amenities, floor-to-ceiling windows and spectacular city views. Non-smoking room.
Photo out of - DELUXE ROOM, 2 Single Size Beds, City View
Showcasing a chic, modern Indochine design, this twin room features elegant en-suite bathroom with a rain shower alongside our signature amenities, floor-to-ceiling windows and spectacular city views. Non-smoking room.
Showcasing a chic, modern Indochine design, this king room features elegant en-suite bathroom with a rain shower and a bathtub alongside our signature amenities, floor-to-ceiling windows and spectacular city views. Non smoking room.
Photo out of - DELUXE CORNER ROOM, 1 King Size Bed, City View
Showcasing a chic, modern Indochine design, this king room offers spectacular city views from the two floor-to-ceiling windows. The elegant en-suite bathroom features rain shower alongside our signature amenities. Non-smoking room.
SKY EXECUTIVE DELUXE ROOM, 1 King Size Bed, High Floor, Lounge Access.
Photo out of - SKY EXECUTIVE DELUXE ROOM, 1 King Size Bed, High Floor, Lounge Access.
Located between level 18 and 22. Showcasing a chic, modern Indochine design, this king room features elegant bathroom with a rain shower alongside our signature amenities, spectacular city views and Sky Lounge Benefits. Non-smoking room.
Photo out of - SKY EXECUTIVE DELUXE ROOM, 2 Single Size Beds,High Floor, Lounge Access.
Located between level 18 and 22. Showcasing a chic, modern Indochine design, this twin room features elegant bathroom with a rain shower alongside our signature amenities, spectacular city views and Sky Lounge Benefits. Non-smoking room.
SKY EXECUTIVE GRAND DELUXE ROOM, 1 King Size Bed, High Floor, Lounge Access.
Photo out of - SKY EXECUTIVE GRAND DELUXE ROOM, 1 King Size Bed, High Floor, Lounge Access.
Luxury hotel room located on level 18, the 30 m² (322 sq. ft.) room showcases a chic, modern Indochinese design. It features an elegant bathroom with rain shower and bathtub, spectacular city views and Sky Lounge benefits. Non-smoking room.
EXECUTIVE STUDIO SUITE, 1 King Size Bed, Lounge Access.
Photo out of - EXECUTIVE STUDIO SUITE, 1 King Size Bed, Lounge Access.
Showcasing a chic, modern Indochine design, this 60 m² suite features elegant bathroom with a rain shower and a bathtub alongside our signature amenities, spectacular city views and Sky Lounge Benefits. Non-smoking room.
Step into curated refinement in our 60 sqm Art Suite. Experience personalized service from MGallery Host, private check-in, Sky Lounge privileges, flexible breakfast, and evening champagne cocktails with Michelin-inspired canapés at The Albion.
Access:
3.9 km / 2.42 mi45 min walk / 12 min drive
TAN SON NHAT
Airport
Access:
7 km / 4.35 mi1 hrs
30 min walk / 30 min drive
Shuttle
Additional charge
Page out of
NOTRE DAME BASILICA
Tourist attraction
Access:
500 m / 0.3 mi6 min walk / 4 min drive
Taxi
0.07€2000VND
CENTRAL POST OFFICE
Historic monument
Access:
500 m / 0.3 mi5 min walk / 3 min drive
Taxi
0.07€2000VND
WAR REMNANTS
Museums
Access:
700 m / 0.4 mi10 min walk / 7 min drive
Taxi
0.68€20000VND
Limousine
59.20€1732000VND
INDEPENDENCE PALACE
Historic monument
Access:
700 m / 0.4 mi7 min walk / 5 min drive
Taxi
0.07€2000VND
Limousine
5.92€173200VND
OPERA HOUSE
Art and Culture
Access:
1 km / 0.6 mi15 min walk / 10 min drive
Taxi
0.07€2000VND
Limousine
59.20€1732000VND
BOTANICAL GARDEN
Zoo
Access:
1 km / 0.62 mi17 min walk / 4 min drive
CITY HALL
Tourist attraction
Access:
1 km / 0.6 mi15 min walk / 10 min drive
Taxi
1.37€40000VND
MUSEUM OF HO CHI MINH CITY
Museums
Access:
1 km / 0.62 mi10 min walk / 10 min drive
Taxi
1.71€50000VND
Limousine
59.20€1732000VND
VINH NGHIEM PAGODA
Art and Culture
Access:
2 km / 1.2 mi35 min walk / 20 min drive
Limousine
0.07€2000VND
AN QUANG PAGODA
Art and Culture
Access:
3 km / 1.9 mi40 min walk / 20 min drive
Taxi
0.14€4000VND
Page out of
DIAMOND SHOPPING MALL
Shopping centre/mall
Access:
400 m / 0.2 mi5 min walk / 3 min drive
Taxi
0.07€2000VND
Limousine
5.92€173200VND
VINCOM CENTER
Shopping centre/mall
Access:
600 m / 0.37 mi11 min walk / 5 min drive
BEN THANH MARKET
Shopping centre/mall
Access:
1.1 km / 0.68 mi19 min walk / 7 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
TAN SON NHAT
Additional charge
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
168 rooms
One room for people with reduced mobility
7 connecting rooms
168 non-smoking rooms
23 floors
Languages spoken at the hotel
English
French
Vietnamese
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Dry cleaning / Ironing
Additional charge
Laundromat
Additional charge
Entertainment
Piano
Lounge
Executive Lounge
Additional charge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Air conditioning
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-in
Express check-out
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Limousine
Limousine
Additional charge
Currency exchange
Currency exchange
Pets
Pets allowed
Additional charge
At Hôtel des Arts Saigon – MGallery Collection, we are happy to welcome your pet companion. One pet under 6 kg is allowed per room, and should be hand carried in public areas, our team will be in touch to share all the details.
Catering
3 Restaurants
2 Bars
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Room service
Additional charge
Business
4 Meeting rooms
Business Center
Self service business center
Business center with support staff
Business center is wheelchair accessible
Family
Babysitting on request
Babysitting on request
Equipements for children
Bottle Warmer
Services for children
Tourist guide for families
Baby bed
Baby bath
Well-being
Rooftop Infinity Pool
Outside
On site
Fitness Center
On site
On site
Indoor parking
Public
Parking opened 24/7
Max Limited Height: 2 m
/
6.562 ft
Parking for a month
Parking for a week
Vehicles
Motorcycle places
Security
Parking with security service
Extinguisher
Sprinkler
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Smoke extractors in car park
Accessibility
Accessible parking
Page 1 out of 2, Restaurant 1 :
THE ALBION BY KIRK WESTAWAY
, Restaurant 2 :
SAIGON KITCHEN RESTAURANT
THE ALBION BY KIRK WESTAWAY
Photo out of - THE ALBION BY KIRK WESTAWAY
Perched on the 23rd floor, The Albion by Kirk Westaway boasts sweeping skyline views and a casual yet refined atmosphere. With a menu featuring clean, fresh, and vibrant modern European dishes, it's the perfect intersection of tradition and contemporary.
Cooking style
European
Capacity
60
Accessibility
Accessible service
76 78 Nguyen Thi Minh Khai St, Xuan Hoa Ward, 70000 Ho Chi Minh City, Vietnam
Perched on the 23rd floor, The Albion by Kirk Westaway boasts sweeping skyline views and a casual yet refined atmosphere. With a menu featuring clean, fresh, and vibrant modern European dishes, it's the perfect intersection of tradition and contemporary.
SAIGON KITCHEN RESTAURANT
Photo out of - SAIGON KITCHEN RESTAURANT
With stunning interiors inspired by Asian street food markets, Saigon Kitchen blends authentic Asian flavors and Western cuisine in a warm atmosphere. Savor our Chic Buffet Lunch daily or Surf & Turf Buffet Dinner on Friday and Saturday.
Cooking style
International
Capacity
120
Accessibility
Accessible service
76 78 Nguyen Thi Minh Khai St, Xuan Hoa Ward, 70000 Ho Chi Minh City, Vietnam
With stunning interiors inspired by Asian street food markets, Saigon Kitchen blends authentic Asian flavors and Western cuisine in a warm atmosphere. Savor our Chic Buffet Lunch daily or Surf & Turf Buffet Dinner on Friday and Saturday.
CAFE DES BEAUX ARTS
Café des Beaux-Arts offers a sophisticated setting that evokes French elegance and old-world glamour. This romantic, art-filled space serves all-day dining, and a daily Afternoon Tea with a curated selection of Vietnamese teas, coffee, and gourmet treats.
Page out of
THE ALBION BAR
Photo out of - THE ALBION BAR
Perched on the 23rd floor, The Albion Bar is a sophisticated bar that seamlessly blends old-world charm with modern design. Enjoy stunning views of Saigon's skyline while savoring expertly crafted mixology and fine wines in an intimate lounge.
Perched on the 23rd floor, The Albion Bar is a sophisticated bar that seamlessly blends old-world charm with modern design. Enjoy stunning views of Saigon's skyline while savoring expertly crafted mixology and fine wines in an intimate lounge.
SOCIAL CLUB ROOFTOP BAR
Photo out of - SOCIAL CLUB ROOFTOP BAR
The Social Club Rooftop Bar offers stunning sunset views over the Saigon skyline. Guests can enjoy handcrafted cocktails, fine wines, and delicious bites, all while relaxing by the infinity pool. The vibrant atmosphere is enhanced by live DJ sets.
The Social Club Rooftop Bar offers stunning sunset views over the Saigon skyline. Guests can enjoy handcrafted cocktails, fine wines, and delicious bites, all while relaxing by the infinity pool. The vibrant atmosphere is enhanced by live DJ sets.
2 breakfasts
Photo out of - Breakfast
The buffet breakfast at Hôtel des Arts Saigon MGallery offers a wide selection of gourmet options to start the day, from local Vietnamese dishes to international flavors.
Buffet
The buffet breakfast at Hôtel des Arts Saigon MGallery offers a wide selection of gourmet options to start the day, from local Vietnamese dishes to international flavors.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Saigon Kitchen Restaurant
Room service
Start your day with a selection of local Vietnamese dishes and international flavours. Enjoy our gourmet breakfast in the comfort of your room, available from 6:00am to 12:00pm. Gluten-free options available.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Gourmet In-Room Breakfast
The buffet breakfast at Hôtel des Arts Saigon MGallery offers a wide selection of gourmet options to start the day, from local Vietnamese dishes to international flavors.
Pool
Photo out of - Pool
Relax at our stunning Infinity Pool, located on the Rooftop of Hôtel des Arts Saigon. This exclusive rooftop retreat offers breathtaking panoramic views of the Saigon skyline, with sunsets that are simply unforgettable.
Rooftop Infinity Pool
Relax at our stunning Infinity Pool, located at the Rooftop of Hôtel des Arts Saigon. This exclusive rooftop retreat offers breathtaking panoramic views of the Saigon skyline, with sunsets that are simply unforgettable.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Outdoor pool
Overflowing pool
Dimension
Pool Depth Min:
1.2 m /
3.94 ft
Pool Depth Max:
1.2 m /
3.94 ft
Pool Size Min:
5.59 m /
18.37 ft
Pool Size Max:
18 m /
59.06 ft
Relax at our stunning Infinity Pool, located on the Rooftop of Hôtel des Arts Saigon. This exclusive rooftop retreat offers breathtaking panoramic views of the Saigon skyline, with sunsets that are simply unforgettable.
Fitness center
Photo out of - Fitness center
The 24-hour Fitness Centre features treadmills, rowing machines, elliptical bikes, weight machines, benches, and free weights. Designed with modern facilities and high-quality equipment, it caters to all levels of fitness enthusiasts.
Fitness Center
The 24-hour Fitness Centre features treadmills, rowing machines, elliptical bikes, weight machines, benches, and free weights. Designed with modern facilities and high-quality equipment, it caters to all levels of fitness enthusiasts.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Fitness equipment
Free weights
Rowing machine
Exercise Bike
Treadmill
Fitness machines
Weight machine
Exercise bikes
TV in the room
Towels available
The 24-hour Fitness Centre features treadmills, rowing machines, elliptical bikes, weight machines, benches, and free weights. Designed with modern facilities and high-quality equipment, it caters to all levels of fitness enthusiasts.
Spa
Photo out of - Spa
Additional charge
Le Spa des Artistes by L'Apothiquaire offers a serene escape, featuring a curated selection of luxurious body and facial treatments from L'Apothiquaire and Valmont brands. Guests can also enjoy complimentary access to the steam room.
Le Spa des Artistes by L'Apothiquaire offers a serene escape, featuring a curated selection of luxurious body and facial treatments from L'Apothiquaire and Valmont brands. Guests can also enjoy complimentary access to the steam room.
Hôtel des Arts Saigon MGallery offers elegant settings and art-filled spaces for weddings, civil ceremonies, and special events in Saigon Centre. Guests can enjoy diverse amenities, catering options, and personalized services for a memorable experience.
Hôtel des Arts Saigon MGallery offers elegant settings and art-filled spaces for weddings, civil ceremonies, and special events in Saigon Centre. Guests can enjoy diverse amenities, catering options, and personalized services for a memorable experience.
The hotel was beautiful but it was the attention to detail, incredible service from every level of staff and going way above and beyond that made our stay the highlight of our 3 week trip in Vietnam
Dear Brenton J. H.,
Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that our team's dedication and the hotel's ambiance contributed positively to your experience. Your feedback inspires us to maintain our high standards of service.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Stephen E. H.
Business
-
Confirmed reviews ALL
From the moment I stepped foot into the lobby I was warmly greeted by hotel staff and that warmth was present the entire length of my stay! My room was large, nicely appointed, and comfortable. I ordered room service for dinner each night because the cheeseburger and fries hit the spot each time! The international buffet on the 2nd floor was plenteous with a variety of food options that should satisfy most.
Dear Stephen E. H.,
Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you felt warmly welcomed by our staff and enjoyed the comfort of your room. It is gratifying to know that our room service and international buffet met your expectations. Your feedback is invaluable, and we appreciate you taking the time to share your experience. We look forward to welcoming you back in the future.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Spyridon L.
Friends
-
Confirmed reviews ALL
A beautiful boutique hotel in the heart of Saigon.
Stylish Art Deco-inspired design, excellent service and a great atmosphere throughout.
The rooftop pool and bar are a real highlight, with fantastic city views.
Dear Spyridon L.,
Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you enjoyed our Art Deco-inspired design, excellent service, and the views from our rooftop pool and bar. Your recommendation means a lot to us.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Anand S. J.
Couples
-
Confirmed reviews ALL
All the staff were incredibly helpful, kind, and thoughtful. When my stomach was not feeling well, they brought congee and tea to my room free of charge as a way to help me feel better. The breakfast selection was fantastic and tasted amazing! Special shout out to Minh Quan for his attentiveness to our table during the several breakfasts!
Dear Anand S. J.,
Thank you for your wonderful feedback regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you found our location convenient and that our staff, particularly Minh Quan, provided attentive service. It is our priority to ensure the comfort of our guests, and we are glad that the congee and tea were able to assist you during your time of need. We appreciate your kind words about our breakfast selection and look forward to welcoming you back in the future.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 3.5/5
Kalianasundram N.
Business
-
Confirmed reviews ALL
Slow check in and getting my room. It was difficult to get anyone from the hotel on the phone. Room and working table was small. Staffs were generally polite and helpful.
Dear Kalianasundram N.,
Thank you for sharing your feedback regarding your recent stay. I am sorry to hear about the delays during check-in and the challenges you faced in reaching our team. Your comments regarding the room size and workspace have been duly noted, and we appreciate your recognition of our staff's politeness and helpfulness.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Dear Brenton J. H.,
Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that our team's dedication and the hotel's ambiance contributed positively to your experience. Your feedback inspires us to maintain our high standards of service.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Stephen E. H.
Business
-
Confirmed reviews ALL
From the moment I stepped foot into the lobby I was warmly greeted by hotel staff and that warmth was present the entire length of my stay! My room was large, nicely appointed, and comfortable. I ordered room service for dinner each night because the cheeseburger and fries hit the spot each time! The international buffet on the 2nd floor was plenteous with a variety of food options that should satisfy most.
Dear Stephen E. H.,
Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you felt warmly welcomed by our staff and enjoyed the comfort of your room. It is gratifying to know that our room service and international buffet met your expectations. Your feedback is invaluable, and we appreciate you taking the time to share your experience. We look forward to welcoming you back in the future.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Spyridon L.
Friends
-
Confirmed reviews ALL
A beautiful boutique hotel in the heart of Saigon.
Stylish Art Deco-inspired design, excellent service and a great atmosphere throughout.
The rooftop pool and bar are a real highlight, with fantastic city views.
Dear Spyridon L.,
Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you enjoyed our Art Deco-inspired design, excellent service, and the views from our rooftop pool and bar. Your recommendation means a lot to us.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Anand S. J.
Couples
-
Confirmed reviews ALL
All the staff were incredibly helpful, kind, and thoughtful. When my stomach was not feeling well, they brought congee and tea to my room free of charge as a way to help me feel better. The breakfast selection was fantastic and tasted amazing! Special shout out to Minh Quan for his attentiveness to our table during the several breakfasts!
Dear Anand S. J.,
Thank you for your wonderful feedback regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you found our location convenient and that our staff, particularly Minh Quan, provided attentive service. It is our priority to ensure the comfort of our guests, and we are glad that the congee and tea were able to assist you during your time of need. We appreciate your kind words about our breakfast selection and look forward to welcoming you back in the future.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 3.5/5
Kalianasundram N.
Business
-
Confirmed reviews ALL
Slow check in and getting my room. It was difficult to get anyone from the hotel on the phone. Room and working table was small. Staffs were generally polite and helpful.
Dear Kalianasundram N.,
Thank you for sharing your feedback regarding your recent stay. I am sorry to hear about the delays during check-in and the challenges you faced in reaching our team. Your comments regarding the room size and workspace have been duly noted, and we appreciate your recognition of our staff's politeness and helpfulness.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Joanna E. B. J.
Solo
-
Confirmed reviews ALL
This is a fabulous hotel and the staff was remarkably courteous, attentive and helpful.
The breakfasts were superb.
Dear Joanna E. B. J.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel fabulous and appreciated the courteous service from our staff, as well as the superb breakfasts. Your feedback inspires us to maintain our high standards.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 4.5/5
Ottavio G.
Business
-
Confirmed reviews ALL
as usual, great staff, great food
Dear Ottavio G.,
Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you found our staff and food to be exceptional. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 1.0/5
Oliver G.
Solo
-
Confirmed reviews ALL
Hotel is very beautiful (even though I don't think any other hotel in VN sells a regular room with a coffee table as a suite...). But honestly, don't sell rooms you don't have. I booked a room to have rest, hammering in the directly adjacent room is unacceptable.
Dear Mr. G.,
Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience caused by the renovations next to your room. We strive to ensure that our guests have a restful experience, and I regret that this was not the case for you. Your comments regarding our room offerings have also been noted, and we appreciate your insights.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 3.0/5
Dong T. Y.
Families
-
Confirmed reviews ALL
I am gold member of Accor, booked 2 night 2 rooms and use 1 free night as benefit! Felt mistreated and discriminated by Receptionist !
Dear Dong T. Y.,
Thank you for sharing your feedback regarding your recent experience at our hotel. It is concerning to learn that you felt mistreated during your stay, as we strive to provide exceptional service to all our guests, including our valued Accor members. Your input is invaluable in helping us improve.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Irene C.
Couples
-
Confirmed reviews ALL
Thiis hotel has everything you need for the perfect stay. Room and beds comfortable. Amazing breakfast. Excellent staff there a joy
Dear Irene C.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable and enjoyed our breakfast offerings. It is our goal to provide a memorable experience, and we appreciate your recognition of our dedicated staff.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 4.5/5
Benjamin R. G.
Couples
-
Confirmed reviews ALL
Quick and easy check-in, lovely room, nice facilities, and a special plate of sweets delivered just for our anniversary. We were very happy to spend the night!
Dear Benjamin R. G.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the check-in process, your room, and the anniversary surprise. It is always our pleasure to create memorable experiences for our guests.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Paul D. F. T.
Couples
-
Confirmed reviews ALL
Such a great Experience. From the VIP check in treatment to the personalized service, staff will to go the extra mile and overall facilities, we could not have asked for more.
Dear Paul D. F. T.,
Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed the VIP check-in and personalized service from our dedicated staff. Your satisfaction is our highest priority, and we appreciate your kind words about our facilities.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 0.5/5
Daf W. H.
Families
-
Confirmed reviews ALL
Our experience at the MGallery was extremely disappointing, particularly considering this property was booked through American Express Fine Hotels + Resorts.
The most serious issue involved the FHR benefits associated with our reservation. At check-in, we specifically communicated that we intended to use the guaranteed 4:00 p.m. late checkout included with our FHR reservation, and the hotel acknowledged this. Despite that, we received a call around 2:00 p.m. informing us that we were supposed to have checked out at noon. After explaining the FHR benefit again, we returned to the hotel around 2:30 p.m. and discovered that our room keys had been deactivated. This was particularly unacceptable given that the hotel had already acknowledged our late checkout arrangement.
The room itself also fell well below what we expected from an FHR property. There was visible mold in the shower grout, which is difficult to reconcile with the standards expected of a property marketed as a luxury hotel through a premium program such as American Express FHR. We have photographs documenting the condition of the shower and would be happy to provide them to American Express if they are needed as part of an investigation.
Unfortunately, the service compounded the problems. When we raised our concerns with the service to management, the response came across as dismissive and, at times, openly condescending. We were also uncomfortable with comments made regarding our tipping, including a remark about our tip being "only 20,000 VND." The staff member making that comment had no knowledge of the additional cash tips we had given directly to the bell staff. Regardless, commenting on a guest's gratuity in that manner was highly inappropriate and unprofessional.
We also asked and were initially offered a room upgrade. We were offered a 21st-floor Executive Suite, but after we declined an additional $75 USD beverage package not associated with the offer, the upgrade was subsequently withdrawn due to an unexplained issue with the room, and we were placed in a standard room. During our stay, however, we saw multiple guests being accommodated on that same floor. Whatever the hotel's internal policy may have been, the way this was handled left a very poor impression.
The food was another disappointment and did not meet the standard we expected from a property in this category.
What makes this experience particularly frustrating is that we specifically chose this hotel through American Express Fine Hotels + Resorts because we expected the additional cost to provide a higher level of service, cleanliness, and reliability. Instead, several aspects of the FHR experience were either mishandled or not honored properly.
Ultimately, we decided to leave the MGallery and spend the remaining time before our flight at a hotel that cost approximately $13 USD. Ironically, that hotel provided a more comfortable experience, and even at that price point, we did not encounter mold in the shower grout.
The issue was not that everything had to be perfect. It was the combination of the cleanliness concerns, dismissive management, inappropriate comments regarding tipping, poor food, the handling of the room upgrade, and most importantly, the mishandling of a benefit that was supposed to be guaranteed through our FHR reservation.
For a hotel positioned as a luxury property and recommended through American Express Fine Hotels + Resorts, this experience was nowhere close to the standard we expected. The premium price and FHR designation created an expectation of service that this property simply did not meet.
Dear Daf W. H.,
Thank you for sharing your feedback regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. I would like to extend my sincerest apologies for the numerous challenges you encountered during your visit, especially concerning the late checkout benefit associated with your American Express reservation. It is distressing to hear that our acknowledgment of this benefit was not honored, and I understand how this situation would lead to frustration.
Moreover, I regret that the condition of your room did not align with the high standards we strive to uphold. Cleanliness is a top priority for us, and I appreciate your feedback regarding the shower grout. Additionally, I am sorry to hear that our service did not meet your expectations, particularly in addressing your concerns and the inappropriate remarks made regarding gratuities. This is certainly not reflective of our commitment to guest satisfaction.
Your experience with the room upgrade and the overall quality of food will also be taken into account as we continually seek to enhance our services. We value your insights and will utilize them to improve our operations.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 4.5/5
Danny J. K. H.
Friends
-
Confirmed reviews ALL
a beautifully designed boutique hotel with a great team maintaining it.
Dear Danny J. K. H.,
Thank you for your kind words regarding the design of our hotel and the efforts of our team. We are delighted to know that you enjoyed your stay and appreciate your feedback.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 4.5/5
Sebastien M. B. M.
Solo
-
Confirmed reviews ALL
I have not been to Sai Gon for 7 years, Hôtel des Arts is still at the top of its game. Hotel still in perfect condition and the staff still as polite, efficient, friendly and ready to help as ever.
Dear Sebastien M. B. M.,
Thank you for your kind words regarding your recent stay. We are delighted to know that our team's dedication to service and the hotel's condition continues to meet your expectations after your long absence. We look forward to welcoming you back in the future.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 4.5/5
Lynda J. D.
Couples
-
Confirmed reviews ALL
Pleasant
Dear Lynda J. D.,
Thank you for your kind words regarding your stay at Hôtel des Arts Saigon. We are delighted to hear that you enjoyed our accommodation and found our location convenient. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 4.5/5
Kieu M. T.
Business
-
Confirmed reviews ALL
just small neglectante of house keeping team, did not do the room on time , and did not refill saniteries such as cotton pads ...
Dear Kieu M. T.,
Thank you for your positive feedback regarding our location and staff. I sincerely apologize for the oversight by our housekeeping team concerning the timely service and replenishment of amenities. Your comments will be invaluable in our ongoing efforts to enhance the guest experience.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 4.0/5
Jennifer D.
Solo
-
Confirmed reviews ALL
I am a travel agent from Australia and thought the service at your property was amazing. Every staff member I encountered was excellent from check-in through to the lounge staff , rooftop bar staff, restaurant staff
Dear Jennifer D.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our staff provided you with exceptional service throughout your visit. Your feedback inspires our team to continue delivering memorable experiences to all our guests.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 5.0/5
Mark W. S.
Couples
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Confirmed reviews ALL
Had a wonderful stay at this stunning hotel. Loved the executive lounge experience and our room was beautiful decorated.
Dear Mark W. S.,
Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you enjoyed the beauty of our hotel and the executive lounge experience. Your feedback inspires us to maintain our high standards of service.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Customer review rating 4.0/5
Wai S. C.
Couples
-
Confirmed reviews ALL
Welcoming staff and environment. Definitely worth to stay a couple of nights to experience.
Dear Wai S. C.,
Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you found our staff welcoming and the environment enjoyable. Your positive feedback motivates us to continue providing exceptional experiences for our guests.
Best regards,
Tram Huynh
Guest Experience and Quality Manager
Web-users rating
Other web-users rate our hotel
808 reviews9.5/10Location
1,251 reviews8.4/10Room
1,897 reviews9.3/10Service
7 reviews5/10WiFi
668 reviews9.2/10Vibe
597 reviews9.2/10Breakfast
586 reviews8.7/10Food
544 reviews8.6/10Amenities
215 reviews9.6/10Location
340 reviews8.4/10Room
473 reviews9.5/10Service
179 reviews9.2/10Breakfast
148 reviews9/10Vibe
148 reviews8/10Amenities
146 reviews8.2/10Food
121 reviews5.8/10Comfort
67 reviews9.1/10Location
119 reviews8.2/10Room
186 reviews9/10Service
59 reviews9.4/10Vibe
58 reviews8.7/10Food
45 reviews5.7/10Comfort
44 reviews8.9/10Breakfast
37 reviews8.6/10Amenities
60 reviews9.5/10Location
120 reviews7.9/10Room
217 reviews9.1/10Service
61 reviews9.3/10Breakfast
61 reviews8.8/10Vibe
60 reviews8.6/10Amenities
47 reviews5.7/10Comfort
26 reviews8.8/10Cleanliness
47 reviews9.4/10Location
68 reviews8.4/10Room
120 reviews9.5/10Service
39 reviews8.9/10Vibe
32 reviews8.4/10Amenities
30 reviews9.3/10Breakfast
18 reviews9.3/10Bar
17 reviews8.6/10Cleanliness
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Frequently asked questions
Hôtel des Arts Saigon - MGallery Collection is located at 76 - 78 Nguyen Thi Minh Khai St, Xuan Hoa Ward, 70000 Ho Chi Minh City. We are situated in the city center, just a 6-minute walk from Notre Dame Basilica and 5 minutes from the Central Post Office. For your convenience, we offer on-site indoor private parking and a shuttle service for an additional fee.
Hôtel des Arts Saigon - MGallery Collection offers several room categories including:
Deluxe Room with 1 King Size Bed or 2 Single Size Beds
Grand Deluxe Room with 1 King Size Bed
Deluxe Corner Room with 1 King Size Bed
Sky Executive Deluxe and Grand Deluxe Rooms with Lounge Access
Executive Studio Suite with 1 King Size Bed and Lounge Access
At Hôtel des Arts Saigon - MGallery Collection, we provide a range of premium services:
Free Wi-Fi and air conditioning
On-site indoor parking and shuttle service for an additional fee
Buffet breakfast for an additional fee
Rooftop infinity pool, Fitness center, and Le Spa des Artistes by L'Apothiquaire
Dining at The Albion by Kirk Westaway, Saigon Kitchen, and Social Club Rooftop Bar
Concierge, 24/7 reception, and laundry services
Pets allowed for an additional fee
Wheelchair accessibility and wedding venues
Hôtel des Arts Saigon - MGallery Collection offers diverse dining:
The Albion by Kirk Westaway: Modern European cuisine, open daily 05:30 PM - 11:30 PM
Saigon Kitchen Restaurant: International buffet, open daily 06:00 AM - 10:30 AM and 12:00 PM - 02:00 PM
Social Club Rooftop Bar: Cocktails and snacks, open from 03:00 PM
Café des Beaux-Arts: Afternoon tea and all-day dining
Room service is available with gluten-free options.
At Hôtel des Arts Saigon - MGallery Collection, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Hôtel des Arts Saigon - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Hôtel des Arts Saigon - MGallery Collection using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed at Hôtel des Arts Saigon - MGallery Collection for an additional fee.
Hôtel des Arts Saigon - MGallery Collection features 4 meeting rooms and a business center. Our largest room can accommodate up to 110 guests and we provide high-speed internet access for your professional events.
Hôtel des Arts Saigon - MGallery Collection offers elegant settings and art-filled spaces for weddings and special events. Our facilities include 4 meeting rooms with a maximum banquet capacity of 110 guests.
Hôtel des Arts Saigon - MGallery Collection is a wheelchair accessible hotel featuring an elevator to all floors and accessible parking. We offer an accessible room with an accessible bathroom, and our restaurants and spa also provide accessible service.
Yes, Hôtel des Arts Saigon - MGallery Collection allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Hôtel des Arts Saigon - MGallery Collection, you can easily visit several landmarks on foot:
Central Post Office: 5 minutes
Notre Dame Basilica: 6 minutes
Independence Palace: 7 minutes
War Remnants Museum: 10 minutes
Museum of Ho Chi Minh City: 10 minutes
Diamond Shopping Mall: 5 minutes
Le Spa des Artistes by L'Apothiquaire at Hôtel des Arts Saigon - MGallery Collection offers a serene escape with luxurious body and facial treatments from L'Apothiquaire and Valmont brands. Guests can also enjoy complimentary access to the steam room.
Hôtel des Arts Saigon - MGallery Collection features the Social Club Rooftop Bar, offering stunning sunset views over the Saigon skyline. It is open Monday to Thursday and Sunday from 3:00 PM to 12:00 AM, and Friday to Saturday from 3:00 PM to 1:00 AM, featuring an infinity pool and live DJ sets.
Hôtel des Arts Saigon - MGallery Collection supports business travelers with high-speed Wi-Fi, a business center, and desks in every room. Our buffet breakfast starts at 6:00 AM daily, and we offer 4 meeting rooms for your professional needs.
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