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Hôtel des Arts Saigon - MGallery 5 stars

Customer review rating 4.6/5 5,823 reviews

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Hôtel des Arts Saigon - MGallery
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+ 24 Services

Hotel extras

This chic lifestyle 5* boutique hotel will offer you the distinguished service for you to feel at home while away from home. The Hotel is situated a minute away from the diplomatic area and a minute away from the Notre Dame Cathedral.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Hôtel des Arts Saigon - MGallery

76 78 Nguyen Thi Minh Khai St
District 3
70000 ho chi minh city
viet nam

Tel: +842839898888

Fax: (+84)28/39859999

Check-in from 14h00

Check out up to 12h00

  • By plane

    TAN SON NHAT At 6.8km / 4.23 miles

  • By plane

    TAN SON NHAT At 7km / 4.35 miles

  • By train

    SAIGON RAILWAY At 3.9km / 2.42 miles

GPS :10.782574, 106.69732

Our accommodation(s)

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting. All rooms are non-smoking. All the requests for fashion, commercial photo shooting during the stay are chargeable.

DELUXE ROOM, 1 King Size Bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SKY EXECUTIVE DELUXE ROOM, 1 King Size Bed, High Floor, Lounge Access.

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SKY EXECUTIVE DELUXE ROOM, 2 Single Size Beds,High Floor, Lounge Access.

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SKY EXECUTIVE GRAND DELUXE ROOM, 1 King Size Bed, High Floor, Lounge Access.

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

SAIGON KITCHEN

Type of cuisine: International

The restaurant offers a gourmet buffet breakfast, an international buffet lunch highlighting Vietnamese cuisine and "à la carte" options featuring local and international dishes.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOCIAL CLUB

Type of cuisine: Gourmet

Located on the 23rd floor, the Social Club is an exclusive creation of the famous Super Potato designer. The club offers a modern European cuisine prepared with fresh seasonal ingredients and overlooking the city.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOCIAL CLUB RESTAURANT & BAR

Non contractual photo

Located on level 23, the Social Club serves handcrafted drinks from an extensive range of artsy mixology, spirits, fine wines and Champagnes right at the over 100 years old antique oak wood Victorian bar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOCIAL CLUB ROOFTOP BAR

Non contractual photo

The rooftop pool bar is a venue where casual meets chic and East meets West. Serving all day tailor-made cocktails and light delicacies on a background lounge music with the most spectacular views of the city. Happy Hour from 5pm - 8pm daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 155 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Hôtel des Arts Saigon - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,823 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,027 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great staycation

Customer review rating 4.0/5

Claire Families - 03/04/2021 Confirmed reviews ALL

Perfect staycation in Saigon. Close walk to lots of food choices and a big selection at breakfast.

Dear Claire, Thank you for taking the time to tell us about your experience at the Hotel des Arts Saigon - MGallery Collection. We are very happy to hear that you have enjoyed the hotel and all our services. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As a boutique hotel, we understand that the rooms are different in size. As the room size is small, the design for shower is relatively small. We do, however, offer Executive Studio Suites at a larger size and they might be worth a consideration. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Good location.

Customer review rating 3.5/5

Quan D. Business - 02/04/2021 Confirmed reviews ALL

This is my first time to stay with purpose to try the services and see how it is different comparing with other Accor hotels in Hochiminh city. The service was pretty good with very attentive staff. However, in-room welcome fruits were quite bad, far below my original imagination. E-invoicing is also slow comparing with others.

Dear Quan D., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to Pho and our fruits amenities I will bring this to our Executive Chef to review this and make changes where possible. Can you please share with us more details on how we could improve our Pho and your expectation for our fruit amenities setup? Please feel free to contact me via h9… if any assistance you need from me. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

So good

Customer review rating 4.5/5

Huong Business - 31/03/2021 Confirmed reviews ALL

Very good

Dear Huong, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Exquisite hospitality

Customer review rating 4.5/5

Loic D. Families - 29/03/2021 Confirmed reviews ALL

From start to finish we were blown away by the professional service at the Hotel des Arts and the wonderful little touches to detail to make my family more comfortable. Our dietary restrictions were well noted and the FO team could not have been more accommodating. Our bedroom was spotless and well adorned and we loved that the team took the efforts to include baby safe bath products and even a teddy bear for our infant son. In addition, when Chef Amy was working at the breakfast shift we were truly spoiled and noted that it was one of the best breakfasts that we have enjoyed in ages at any accor property. To boot, the roof pool bar was nicely tended to and perfect for getting in a bit of exercise. I would highly recommend the property and will most certainly be back.

Dear Loic D., Thank you for taking the time to write such a long and detailed review about your memorable stay at Hôtel des Arts Saigon. I am very delighted to read your praising words about the hotel. Thank you once again for your wonderful words and your praising words will be sure to be passed to all the staff of the hotel since this is served as a great encouragement to keep us bringing comfort towards each and every guest. In the regard of the lack of service at breakfast and pool, thank you very much for raising these problems up to us. Please rest assured that they will be brought into the table in the upcoming meeting among our staff for discussion and improvement. In short, I am very glad that our endeavor is recognized and praised. We look forward to being of service to you again soon. With warm regards, Anh Nguyen Assistant Guest Experience Manager

Very good allround

Customer review rating 4.5/5

Huong Couples - 22/03/2021 Confirmed reviews ALL

Another very pleasant stay

Dear Huong, Thank you very much for your excellent feedback. I am very pleased to know that you had another fantastic stay. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I D. hope that we have the pleasure of welcoming you back soon at Hotel des Arts Saigon. Sincerely, Anh Nguyen Assistant Guest Experience Manager

good

Customer review rating 4.5/5

Ken S. Friends - 21/03/2021 Confirmed reviews ALL

good

Dear Ken S., Thank you for your loyalty with Accor and hotel des Arts Saigon and for spending time to write us this lovely review. It is always a pleasure to receive positive feedback. I will share your comments with our team. On the side note to this, we will pay attention to our cleanliness and hotel wifi stability so as to make sure your next stay with us will be more pleasant than the previous one. Once again, thank you for staying with us and for this kind review. We look forward to your very next stay with us. With warm regards, Anh Nguyen Assistant Guest Experience Manager

Good stay

Customer review rating 4.5/5

Hien Solo - 20/03/2021 Confirmed reviews ALL

Clean room

Dear Hien, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Staycation

Customer review rating 2.5/5

Sam Families - 14/03/2021 Confirmed reviews ALL

Average stay

Dear Sam, Thank you for taking the time to tell us about your experience at the Hotel des Arts Saigon - MGallery Collection. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. As a boutique hotel, we understand that the rooms are different in size. We do, however, offer Executive Studio Suites at a larger size (60m2) and they might be worth a consideration if you travel brings you back here. We also regret to learn that your experience with the Breakfast Buffet did not meet your expectation. Rest assured we have shared your value comment with Managers of related department for further consideration and improvement where needed. We always take guests' reviews seriously, as we always strive to improve and create day by day, the best services possible. Once again, thank you for staying with us and for sharing your comment. We hope to have another chance of welcoming you back, to amend your latest view and better serve you the next time you stay. With my best regards, Anh Nguyen Assistant Guest Experience Manager.

Good stay, value for money

Customer review rating 4.5/5

N. T. T. V. Business - 13/03/2021 Confirmed reviews ALL

Very good services

Dear Thanh v. , We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh N. Assistant Guest Experience Manager

Nice room, great location, stimulating Art Deco interiors and touches

Customer review rating 4.5/5

Mark R. Business - 09/03/2021 Confirmed reviews ALL

Following a polite welcome and effortless check while seated at a vintage desk in the hotel lobby, my first inspection revealed a luxurious room, well appointed, with honest art deco reflective styling; well prepared and immaculate. The welcome fruits, pastries and chocolates made for an above expectations moment. And to cap my arrival a welcome wine was offered to me at the rooftop bar where you can see neon lit vistas across the vibrant Saigon cityscape. Returning to my room and post a hot shower, the king bed absorbed me and gave a comfortable, restful night’s sleep. Awakened by a cheerful voice of a booked wake-up call, a closer inspection of the compact bathroom showed clean lines and marble finishes - featuring an amble sized walk-in rain shower and rewarded me with a fresh start to my day. All amenities from toothbrush to razor where there if needed. To fuel my day friendly staff handed me a piping hot latte at the buffet breakfast restaurant and engaged in polite conversation with a well groomed staff wearing a traditional dress ai gai uniform that put me in a good mood for the day. All-in-all I can highly recommended this artistic hotel which is superbly located in the heart of Saigon.

Dear Mark R., Thank you for taking the time to write such a long and detailed review about your memorable stay at Hôtel des Arts Saigon - MGallery. We are extremely delighted to know how satisfied you are with your stay at Hotel des Arts Saigon. It makes us really glad to read your compliments about our beautifully designed room, wonderful restaurant are very much appreciated. All the team is grateful and proud that we met your expectation. A lot of efforts are put daily, but such comments simply provide the team the reward they deserve Once again, thank you for your positive reviews about our hotel interior and our team members. Should you want to create another beautiful journey here in Saigon, we are always happy to welcome you back. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Another good stay

Customer review rating 5.0/5

N. Q. B. Couples - 09/03/2021 Confirmed reviews ALL

The third time at this hotel, still nothing to complain, still very good from the facilities to the services. I love the way the room service come to my room and gift me 2 pieces of chocolate, so lovely.

Dear Quoc B., Thank you for sharing your feedback regarding your stay with us. I am delighted to learn that you are impressed with the offered services and that you enjoyed our room, also our in room service. We always strive to create an elegant yet comfortable atmosphere in this beautiful heaven of arts. I am glad that you feel the same and grateful for your praising words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Anh N. Assistant Guest Experience Manager

Loved it!

Customer review rating 4.5/5

Joseph D. Couples - 28/02/2021 Confirmed reviews ALL

We enjoyed out stay!

Dear Joseph D. We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

good deal for valentines day.

Customer review rating 3.0/5

A. K. Couples - 23/02/2021 Confirmed reviews ALL

the location was good. the room was ok but several things did not quite work so hard to call it a 5 star hotel.

Dear A., Thank you for your time spent to share with us your experience regarding your recent stay with us at Hôtel des Arts Saigon - MGallery Collection! We are glad you enjoyed our convenient location. However, we regret to learn that your experience with our room facility and other services at restaurant and pool did not meet your expectation. Rest assured we have shared your value comment with Managers of related department for further consideration and improvement where needed. We always take guests' reviews seriously, as we always strive to improve and create day by day, the best services possible. Therefore, your valuable comment means a lot to us. Once again, thank you for staying with us and for sharing your comment. We hope to have another chance of welcoming you back, to amend your latest view and better serve you the next time you stay. With my best regards, Anh Nguyen Assistant Guest Experience Manager

Really have a nice stay

Customer review rating 4.0/5

Wei T. W. Friends - 23/02/2021 Confirmed reviews ALL

I canceled the booking before due to COVID19, and I feel satisfied that the hotel staff gave me the all responses, even that I re-booked the new room. I really appreciated for everything. Thank you.

Dear Wei Te, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Worst Room Possible

TripAdvisor rating 2.0/5

johnmills2021 18/02/2021 TripAdvisor review

I can’t believe anyone designing a room where the bathroom is separated from the bedroom with a thin curtain and the toilet which has a gap of maybe 15 cm at the top and opens straight onto the bedroom. Amazingly stupid. We booked & paid for 2 nights and left after one. The breakfast was particularly ordinary. The staff were lovely which is why the hotel gets 2 stars.

Dear johnmills2021, Thank you very much for leaving your feedback on this platform. We would like to assure you that your feedback is taken into consideration. Whilst we are not able to change the layout of the hotel rooms, we are currently looking into different possibilities to improve our facilities and optimize our services. Thank you once again for sharing your experience and we are looking forward to hosting you again in the future. With Kind Regards, Anh Nguyen Assistant Guest Experience Manager

Excellent staycation!

Customer review rating 5.0/5

Ja Families - 17/02/2021 Confirmed reviews ALL

Everything was great!

Dear JA, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager
Customer review rating 5.0/5

Mina Couples - 17/02/2021 Confirmed reviews ALL

We were so happy to see a welcome dessert and a small gift. Thank you.

Dear Mina, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Guest Experience Manager

Staycation

Customer review rating 3.5/5

Nghia N. D. Couples - 17/02/2021 Confirmed reviews ALL

I had a staycation with my girlfriend for Valentine Day. The hotel staff were very professional and nice. But the issues i encountered tarnished my experience

Dear Nghia D., Thank you for your time spent to share with us your experience regarding your recent stay with us at Hôtel des Arts Saigon! We are glad you enjoyed our convenient location, and our services provided by all team members. However, we regret to learn that your experience with the Room AC and slow service at Rooftop bar did not meet your expectation. Rest assured we have shared your value comment with Managers of related department for further consideration and improvement where needed. We always take guests' reviews seriously, as we always strive to improve and create day by day, the best services possible. Therefore, your valuable comment means a lot to us. Once again, thank you for staying with us and for sharing your comment. We hope to have another chance of welcoming you back, to amend your latest view and better serve you the next time you stay. With my best regards, Anh N. Assistant Guest Experience Manager

High quality decor, friendly staff, freshness of rooms, great bathtub

Customer review rating 4.5/5

Nicole Friends - 15/02/2021 Confirmed reviews ALL

We had a great stay, thank you. We enjoyed breakfast but much prefer when it is served downstairs on the ground floor. There it feels more special and a much more unique and personal experience. The room service food was good without being great as my food was a bit dry and not served hot. The staff were attentive and friendly. The rooms are well set out, very comfortable and modern. The location is good and the mood of the hotel is quiet and relaxed.

Dear Nicole, Thank you very much for your excellent feedback. I am very pleased to know that you had a fantastic stay and enjoyed our facilities and amenities. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon at Hotel des Arts Saigon. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Very good stay

Customer review rating 5.0/5

Robert Couples - 31/01/2021 Confirmed reviews ALL

Great experience, We have enjoyed the drink at the rooftop and the service was perfect. The room very nice and breakfast was fantastic.

Dear Robert, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

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