Hôtel des Arts Saigon - MGallery 5 stars

Customer review rating 4.6/5 5,590 reviews

Hôtel des Arts Saigon - MGallery
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Hotel extras

This chic lifestyle 5* boutique hotel will offer you the distinguished service for you to feel at home while away from home. The Hotel is situated a minute away from the diplomatic area and a minute away from the Notre Dame Cathedral.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Hôtel des Arts Saigon - MGallery

76 78 Nguyen Thi Minh Khai St
District 3
70000
ho chi minh city
viet nam

Tel: +842839898888

Fax: (+84)28/39859999

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    TAN SON NHAT At 6.8km / 4.23 miles

  • By plane

    TAN SON NHAT At 7km / 4.35 miles

  • By train

    SAIGON RAILWAY At 3.9km / 2.42 miles

GPS :10.782574, 106.69732

Our accommodations

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting.

DELUXE ROOM, 1 King Size Bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SKY EXECUTIVE DELUXE ROOM, 1 King Size Bed, High Floor, Lounge Access.

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SKY EXECUTIVE DELUXE ROOM, 2 Single Size Beds,High Floor, Lounge Access.

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SKY EXECUTIVE GRAND DELUXE ROOM, 1 King Size Bed, High Floor, Lounge Access.

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

SAIGON KITCHEN

Type of cuisine: International

The restaurant offers a gourmet buffet breakfast, an international buffet lunch highlighting Vietnamese cuisine and "à la carte" options featuring local and international dishes.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOCIAL CLUB

Type of cuisine: Gourmet

Located on the 23rd floor, the Social Club is an exclusive creation of the famous Super Potato designer. The club offers a modern European cuisine prepared with fresh seasonal ingredients and overlooking the city.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOCIAL CLUB RESTAURANT & BAR

Non contractual photo

Located on level 23, the Social Club serves handcrafted drinks from an extensive range of artsy mixology, spirits, fine wines and Champagnes right at the over 100 years old antique oak wood Victorian bar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOCIAL CLUB ROOFTOP BAR

Non contractual photo

The rooftop pool bar is a venue where casual meets chic and East meets West. Serving all day tailor-made cocktails and light delicacies on a background lounge music with the most spectacular views of the city. Happy Hour from 5pm - 8pm daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE DES BEAUX-ARTS

Non contractual photo

Saigon's fashionable crowd love this sophisticated art-café. Café des Beaux Arts evokes French elegance and old-world glamour. We serve premium selections of tea, coffee, cocktails, light lunch and gourmet delights throughout the day from 7am to 10pm.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 155

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Hôtel des Arts Saigon - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,590 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,002 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Hotel

Customer review rating 4.6/5

Jorge F. Couples - 24/03/2020 Confirmed reviews ALL

Since the moment we arrived we were treated like family. The hotel staff was super friendly and went out of their way to make us feel welcomed.

Dear Jorge, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for highlighting the service from our staff member Manuel for his outstanding service. I will surely pass this to him and all the staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Quality Manager

Wonderful stay

Customer review rating 4.6/5

Ngoc N. Solo - 24/03/2020 Confirmed reviews ALL

I love everything in this hotel: architecture, design, food, amenities, pool and staff. Everything is perfect from the very little thing such as bath salt to swimming pool. The staff is professional, caring and excellent.

Dear N., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh N. Assistant Quality Manager

Great team, lovely stay under increasing difficult times

Customer review rating 4.6/5

Nicolle F. S. Couples - 24/03/2020 Confirmed reviews ALL

We arrived into Ho Chi Minh City on the 10th March being the start of very difficult time for Vietnam and the exploding pandemic COVID-19. The team at Hôtel des Arts Saigon were professional and very welcoming, the hotel was in an excellent location and the hotel and room was a delight to return to after a busy day of sightseeing, thank you.

Dear Nicolle B., We are extremely overwhelmed to receive your compliment. Thank you for staying with us and for taking your time to write a very nice review. We are glad to know that the luxury vibe and elegant yet comfortable atmosphere in our hotel are well recognized and loved by our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warmest regards, Anh Nguyen Assistant Quality Manager

Fantastic stay

Customer review rating 4.6/5

D. N. Couples - 22/03/2020 Confirmed reviews ALL

I stayed 1 night in hotel-r 1701. Everything is perfect from receipt to bellboy. Especially, I would like to say thank you to Ms. Nhi GRO who contacted me before I arrived to make my stay more lovely.

Dear N., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your highlighting about our staff member Ms Nhi for her outstanding service performance. i will surely pass your kind words to her. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. With warmest regards, Anh Nguyen Assistant Quality Manager

Terrible room

Customer review rating 4.6/5

Lady I. Friends - 22/03/2020 Confirmed reviews ALL

Inadequate room and a front desk staff lacking in ability to speak English.

Dear Lady I., Thank you for taking the time to tell us about your experience at the Hôtel des Arts Saigon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Anh Nguyen Assistant Quality Manager

Good and attentive service

Customer review rating 4.6/5

G. L. K. Business - 21/03/2020 Confirmed reviews ALL

Thankful for flexibility to book other rooms to use for meeting when the boardroom is occupied on the 22nd floor.

Dear Lee, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Quality Manager

excellent

Customer review rating 4.6/5

Ross Couples - 21/03/2020 Confirmed reviews ALL

we only had a one night stay but we found the service, facilities and food excellent!

Dear Ross, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Quality Manager

Excellent staff & service

Customer review rating 4.6/5

Nicki Friends - 19/03/2020 Confirmed reviews ALL

First time in Saigon and at your hotel. Hotel was lovely, staff were great and food good. We had sky lounge access & the staff were very helpful. Rooftop pool area could do with more sunbeds and umbrellas, particularly over the bar area - where there are tables and chairs - far too hot. And surely not comfortable for the staff to work in those conditions. We had birthday drinks Sunday 8th at the Rooftop bar and the service wasn't great. You weren't too busy yet the service was very slow.

Dear Nicki, Thank you for your time spent to share with us your experience regarding your recent stay with us at Hôtel des Arts Saigon. We regret to learn that your experience with the Buffet did not meet your expectation. Rest assured we have shared your value comment with Managers of related department for further consideration and improvement where needed. We always take guests' reviews seriously, as we always strive to improve and create day by day, the best services possible. Therefore, your valuable comment means a lot to us. Once again, thank you for staying with us and for sharing your comment. We hope to have another chance of welcoming you back, to amend your latest view and better serve you the next time you stay. With warmest regards, Anh Nguyen Assistant Quality Manager,

Lovely, modern hotel

Customer review rating 4.6/5

Mark H. Couples - 19/03/2020 Confirmed reviews ALL

We enjoyed our stay very much and found the hotel to be well-located with all the amenities we would expect. There is a big "but" and that is we hated the bathroom arrangement. We like privacy in a bathroom and this is not provided by the current layout. Also, the light is poor by the wash basin and there is not enough space to put things down. For that reason, we would not return. All staff are very helpful and courteous and a credit to the hotel. We used the roof top bar which was spectacular but very expensive. Finally, the breakfast was vast and the best throughout our trip.

Dear Mark, Thank you for taking the time to tell us about your experience at the Hôtel des Arts Saigon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As a boutique hotel, we understand that the rooms are different in size. Whilst we are not able to change the layout of the hotel rooms, we are currently looking into different possibilities to improve our facilities. We would like to assure you that your feedback is taken into consideration. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anh Nguyen Assistant Quality Manager

Great service, clean room, great location. Bar and restaurant is amazing - quality & service.

Customer review rating 4.6/5

Meriana Friends - 18/03/2020 Confirmed reviews ALL

The only thing is that the sink clogged a bit and the water in the sink takes some time to go down. Room 1203. You might want to look into that because that’s the only thing I disagree with the room.

Dear Meriana, Thank you for choosing Hotel des Arts Saigon for your recent stay and for taking time share your feedback to us which is very valuable to the hotel. We will bring your comments regarding the sink in room will be brought up to Engineering for further fixing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy Tran Guest Experience Manager

Very Happy For The Stay There

Customer review rating 4.6/5

Meng Families - 18/03/2020 Confirmed reviews ALL

This is one of the best hotels in services that I am truly happy with, all the staff from reception all the way to house keeping are doing a good job in making a good stay for us there very pleasant. Job very well done . Special thanks to Lounge reception VY, she is very helpful and lovely in conducting her job.

Dear Yeh, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will certainly pass on your comments to the team ( especially Ms. Vy) and I thank you once again for choosing us. We look forward to welcome you back very soon in our home. Sincerely, Amy Tran Guest Experience Manager

More than i expected

Customer review rating 4.6/5

N. Q. B. Solo - 18/03/2020 Confirmed reviews ALL

I love everything inside this hotel, especially their decoration. It made me feel like walking back to our French colony era - very classic, classy.

Dear B., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will certainly pass on your comments to the team ( especially Mr Nhan) and I thank you once again for choosing us. We look forward to welcome you back very soon in our home. Sincerely, Amy Tran Guest Experience Manager

Amazing!!!

Customer review rating 4.6/5

Steve J. Couples - 17/03/2020 Confirmed reviews ALL

DES Arts was an Accor experience at another level...this hotel topped our list and highlighted our experiences in Vietnam.

Dear Steve, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. I am delighted to read your positive feedback and will surely pass your kind words to our chef and the team for what they have been contributed to your great experience at the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy Tran Guest Experience Manager

Great hotel but guests can’t easily access rooftop pool or bar

Customer review rating 4.6/5

John T. Couples - 16/03/2020 Confirmed reviews ALL

Nice hotel and good staff. Too few loungers at the pool meant that we were limited in access to it. Not really good enough for a 5 star hotel. Rooftop bar has a lot of people taking pictures of themselves but very difficult to get a table for guests staying in the hotel. Perhaps you could consider closing off a small area for hotel guests. Staff at the rooftop bar were unhelpful in getting a table.

Dear John, Thank you for taking the time to tell us about your experience at the Hôtel des Arts Saigon - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding your experience with our lack of facilities and drink service at the Rooftop. We are processing to put in place more pool loungers and improving the service at the rooftop. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amy Tran Guest Experience Manager

Delightful experience.

Customer review rating 4.6/5

Steve H. Couples - 15/03/2020 Confirmed reviews ALL

Great hotel, great service, great people!

Dear Steven, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy Tran Guest Experience Manager

Superb hotel and service

Customer review rating 4.6/5

John C. Couples - 14/03/2020 Confirmed reviews ALL

Beautiful hotel, lovely public rooms, comfortable guest room, excellent breakfast, nice restaurants, delightful and experienced staff. Convenient location. Don't miss the rooftop view. Also a fine workout room. Staff could not have been more helpful and gracious.

Dear John, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy Tran Guest Experience Manager

Friendly and warm services

Customer review rating 4.6/5

Leriz Couples - 13/03/2020 Confirmed reviews ALL

The staffs were friendly and very helpful thru out the stay. Moreover, the room was luxurious to stay in.

Dear Wanxin, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy Tran Guest Experience Manager

Everything seem but unfortunately I forgot my set of vouchers accor plus in my room 1611 and Lost+Found couldnt find it

Customer review rating 4.6/5

M. K. C. Solo - 12/03/2020 Confirmed reviews ALL

I always prefer hotel des arts saigon (hdas) among all 5 stars hotel in saigon, boutique and unique. My stay was 8-9 March 2020, room 1611. As my benefit of accor plus silver, I did check in online soon and check out late at 2pm. They even prepare a warmly welcome tittle with my full name run on the TV screen (my full name is M. Kim C., they wrote M. C. kim, but its ok). Everything seem good until I realized that I forgot my set of accor plus vouchers which I haven’t used them (exp date 31 March 2020 and I tend to use them for my next trip this month) in my room 1611 after coming back home on 10 March 2020. I called and emailed to hdas to notice that issue, the staffs were kindly but finally Lost and Found team of hdas informed that they couldn’t find my set of vouchers. I’m so sad and it ruins my good mood. Anyway, thank you for all hdas staffs’s kindness.

Dear C., Thank you for taking the time to tell us about your experience at the Hôtel des Arts Saigon - MGallery. I am so sorry for not being able to find your vouchers in the room though we have looked for those twice. I confirmed with you on the phone about this as well; I am seeking for your understanding that we had tried our best to support you as much as we could. Hope you will find those soon. Again, we appreciate your sharing your feedback and hope that we will have chance to serve you next time. Sincerely, Anh Nguyen Assistant Quality Manager

Outstanding in Every Way

Customer review rating 4.6/5

John M. C. Couples - 12/03/2020 Confirmed reviews ALL

Our entire experience during our stay at the Hotel Des Arts was seamless and very comfortable. The pickup at the airport, the check-in at the hotel and the room, or more properly, the suite, all exceeded our expectations. The breakfast buffet was exceptional and the views both from our suite and from the rooftop pool were amazing. The staff were friendly and always very responsive to any requests we made. In summary, it was a very pleasant way to spend our last two days in Indochina.

Dear John, Thank you for your time spent writing us a very lovely review. We are glad to know that you enjoyed your stay in this heaven of art where every little details are well taken care of. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Should you ever feel like creating new Saigon Stories, Hotel des Arts will be here to welcome you again. Sincerely, Amy Tran Guest Experience Manager

Excellent

Customer review rating 4.6/5

Anonymous Families - 09/03/2020 Confirmed reviews ALL

From check in to check out our stay was wonderfull

Dear Jean, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. Thank you very much for your excellent feedback. I am very pleased to know that you had a fantastic stay and enjoyed our facilities and amenities. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we will have the pleasure of welcoming you back soon at Hotel des Arts Saigon. Sincerely, Amy Tran Guest Experience Manager
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