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Hôtel des Arts Saigon - MGallery 5 stars

Customer review rating 4.6/5 5,896 reviews

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Hôtel des Arts Saigon - MGallery
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+ 22 Services

Hotel extras

This chic lifestyle 5* boutique hotel will offer you the distinguished service for you to feel at home while away from home. The Hotel is situated a minute away from the diplomatic area and a minute away from the Notre Dame Cathedral.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Hôtel des Arts Saigon - MGallery

76 78 Nguyen Thi Minh Khai St
District 3
70000 ho chi minh city
viet nam

Tel: +842839898888

Fax: (+84)28/39859999

Check-in from 14h00

Check out up to 12h00

  • By plane

    TAN SON NHAT At 6.8km / 4.23 miles

  • By plane

    TAN SON NHAT At 7km / 4.35 miles

  • By train

    SAIGON RAILWAY At 3.9km / 2.42 miles

GPS :10.782574, 106.69732

Our accommodation(s)

The rooms and suites in the MGallery collection of boutique hotels offer modern comfort in an authentic setting. All rooms are non-smoking. All the requests for fashion, commercial photo shooting during the stay are chargeable.

Our restaurants and bars

SAIGON KITCHEN

Type of cuisine: International

The restaurant offers a gourmet buffet breakfast, an international buffet lunch highlighting Vietnamese cuisine and "à la carte" options featuring local and international dishes.

SOCIAL CLUB

Type of cuisine: Gourmet

Located on the 23rd floor, the Social Club is an exclusive creation of the famous Super Potato designer. The club offers a modern European cuisine prepared with fresh seasonal ingredients and overlooking the city.

SOCIAL CLUB ROOFTOP BAR

The rooftop pool bar is a venue where casual meets chic and East meets West. Serving all day tailor-made cocktails and light delicacies on a background lounge music with the most spectacular views of the city. Happy Hour from 5pm - 8pm daily.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 155

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Hôtel des Arts Saigon - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,896 reviews

TripAdvisor Rating 4.5/5

2,029 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 5.0/5

Alex Solo - 01/08/2021 Confirmed reviews ALL

There were a few staff who really stood out to make the stay comfortable, memorable, and delightful. Notable staff included Ms. Thuy, Ms. Mai, Ms. An, Mr. Duong, Mr. Khai, and Mr. Thanh! - Thank you very much to the team and very well done going above and beyond. Ms. Thuy has a passion for service and it really shows. Ms. Mai was really able to understand me as a guest and a person and was caring throughout the stay. Ms. An had impeccable service and manners which I have not seen anywhere else. Mr. Duong & Mr. Khai were both incredibly friendly at the front desk and solved any issue immediately and we always ready to help. Mr. Thanh always did a great job in the rooms and the room was always spotless when I returned to it - the chocolate was always a nice touch!

Dear Alex, First and foremost, we would like to thank you for staying with us at Hotel des Arts Saigon and for writing a excellent review about us. I am truly delighted to learn that you had a memorable experience during your stay in our property recently and highly appreciated your kind compliment to our property and services. I am very thankful for your kind words towards our team members with mentioning their names, who have taken care of you during your stay from Ms. Thuy, Ms. An, Ms. Mai, Mr. Thanh, Mr. Duong, and so on. I will make sure your compliments will be passed to our team and they will be rewarded for their wonderful work. We strive forward to deliver the best service possible to all our guests and to ensure their comfort during their time with us. We most definitely look forward to welcoming you back in the near future. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

Beautiful room, wonderful service

Customer review rating 5.0/5

Victor Families - 01/08/2021 Confirmed reviews ALL

Everything was perfect, even despite the pandemic restrictions

Dear Victor, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. I am deligthed to receive your wonderful feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forwards to serving you again in a near future. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Wonderful escape from the lockdown

Customer review rating 5.0/5

Kim Friends - 30/07/2021 Confirmed reviews ALL

Everything was perfect, thanks to all the Hotel des Arts team to make those days magic. The food was excellent, the bed cannot imagine better, the team was attentive. Unfortunately, there were no sun and the rooftop wasn’t accessible during the evening. My friends and I enjoyed our stay a lot. Looking forward to stay at the hotel again with more friends. Double thumbs up !!! (Next time, we would love to try the waffles )

Dear valued guest, First and foremost, thank you very much for choosing hotel des Arts Saigon for your recent stay and for this excellent review regarding your experience here. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forwards to creating more memorable experiences for your next stay at our home away from home. With warmest regards, Anh N. Assistant Guest Experience Manager

Good service good management nice staycation

Customer review rating 4.5/5

John S. Couples - 27/07/2021 Confirmed reviews ALL

Always satisfied

Dear John, Thank you very much for choosing our hotel for your recent staycation and for this lovely review regarding your stay experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Thoroughly-enjoyed long stay at Hotel des Arts Saigon

TripAdvisor rating 5.0/5

chienhansheng Business - 22/07/2021 TripAdvisor review

I stayed at Hotel des Arts Saigon between Feb 21 and May 21 during the COVID pandemic. Throughout, I felt very welcomed and supported by the staff. Service: Staff were polite and friendly - always ready to help make reservations/ open the hotel and car doors; I noticed there were interns-at-training in the dining area, but they were fine. Cleanliness: Great - room cleaning and turn-down service provided daily. Value: Would have enjoyed a larger breakfast spread, but appetizers and alcohol at the lounge in evenings made up for it. Location: Great - I enjoyed hosting friends at Social Club upstairs, and also visiting CTY for their watermelon cake next door. Sleep quality: TOP NOTCH! - Best pillows and mattress across 4 top hotels I experienced in Vietnam. Do ask for the pillow menu to try out various options Rooms: Great - Design of rooms very thoughtful and curved. Bathtub with the window view is a key highlight. Room size not as big as other hotel locations - just right for 1 or 2 pax. Overall I thoroughly enjoyed my stay - wished I had time to say goodbye before I flew off in a rush.

Dear chienhansheng, First and foremost, we would like to thank you for staying with us at Hotel des Arts Saigon and for writing this excellent review on Tripadvisor about us. We are truly delighted to learn that you had a memorable experience during your stay in our property and highly appreciated your kind compliment to our property and service particularly hotel facilities and services. It is always a great pleasure to know our guests are comfortable and pleased with what we offered. Thank you again for your positive reviews about our breakfast, room's amenities, and rooftop bar. We hope to have many more chances in the future to welcome you back to our lovely hotel. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

great hotel with wonderfull attentive staff

Customer review rating 5.0/5

L. T. Solo - 21/07/2021 Confirmed reviews ALL

3 days at the hotel - nice deluxe room . the best was the quality and kindness of the employees from Tuan ( concierge) to the F&B ladies . very attentive , cheerfull and reactive .

Dear t. L., We very much appreciate your comments regarding your recent stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Tuan and and F&B servers who took special care to your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Best in town

Customer review rating 5.0/5

Ellie C. Solo - 08/07/2021 Confirmed reviews ALL

Good and detail service

Dear Ellie C., We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience manager

Perfect covid staycation

Customer review rating 4.5/5

F. Couples - 20/06/2021 Confirmed reviews ALL

Nice way to celebrate a birthday during this hard period

Dear F, Thank you for choosing to stay at Hotel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. Your compliments and recommendation mean a lot to us as it was all our pleasure having you here. We look forward to welcoming you back the next time. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

Location Luxury Cuisine all combined in 1 Hotel : The M Gallery Saigon

Customer review rating 5.0/5

Adib K. Couples - 15/06/2021 Confirmed reviews ALL

I was treated like a king from the beginning to the end. Starting from Mr Hai , Director of Operations and Nhan F&B and to the great care by housekeeping. Great amenities and ambience

Dear Adib, Thank you for choosing to stay at Hotel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. Your kind mention of our colleagues especially Ms. Hai and Mr. Nhan, is most appreciated and please rest assured they both will be informed and rewarded for their excellent work. We look forward to welcoming you back the next time. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

Fantastic

Customer review rating 4.5/5

Mathieu Couples - 08/06/2021 Confirmed reviews ALL

We enjoyed celebratory stacation and it was perfect. Room and service were perfect and we loved those little surprises that build unique memories

Dear Mathieu, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. I am very delighted to read your compliments regarding the rooms, and services. I will surely share your kinds words to our team members as this is our encouragement to motivate us to work harder especially during this pandemic. I will also note to Food and Beverage team your feedback about bread and water. I am sorry about this which made your experience not fully satisfied. Thank you again for sharing your experience, and we hope to welcome you back in a closed future. Warmest regards and stay safe, Anh Nguyen Assistant Guest Experience Manager

Love Staycation

Customer review rating 5.0/5

Samantha Solo - 04/06/2021 Confirmed reviews ALL

Lovely stay -- staff was attentive and everything was amazing. Especially loved the salt caramel chocolate turn down treats!

Dear Samantha, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Great stay except the pool area

Customer review rating 4.0/5

S W. Couples - 10/05/2021 Confirmed reviews ALL

Service throughout the hotel and restaurants was incredible. Very high standard and attentive. The room was probably the best room I’ve stayed in and again, the service was absolutely amazing. Service at the pool area/bar is not the same standard. I had to was 20 minutes for a glass of wine but the bill came in less than a minute and I was told I couldn’t wait and pay for several drinks together, later. So instead of having a number of drinks, we had one only. The pool area is also very cramped with 2 and 3 people crammed onto one lounger. We booked a package that have us 25% off at the bar but none of the bars knew what this was and had to check before we paid which was frustrating. Why offer it and not let staff know?

Dear S W, Thank you for choosing Hôtel des Arts Saigon for your recent stay. We very much appreciate your comments regarding your stay. We are truly delighted to read your positive comments regarding our room and restaurants and that you had compliments for the services in these areas. I am also sorry for your experience you had in our rooftop with lack of service at bar and facilities for you to enjoy the pool. Please rest assured that your feedback will be shared with our related departments for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. With kindest regards, Anh Nguyen Assistant Guest Experience Manager

Nice room design

Customer review rating 3.5/5

Doanh Couples - 08/05/2021 Confirmed reviews ALL

Nice room design.

Dear Doanh, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. Thank you for your compliments regarding out facility, especially the design of our hotel. We are sorry that your experience was not up to your expectation and please rest assure that your constructive comments will be shared to related departments for our service improvement. Thank you again for sharing your experience, and we hope to have another chance to redeem ourselves in your next stay at our hotel. With best regards, Anh Nguyen Assistant Guest Experience Manager

Well located

Customer review rating 4.0/5

Jun Families - 08/05/2021 Confirmed reviews ALL

We stayed to enjoy a city vacation. Since we intended to concentrate on walking around District 1 and District 2, it was just in the right place. We had breakfast 1 morning in the hotel and enjoyed it, but we also liked to go outside, since a lot of cafe restaurants are within a nice walking distance or only a few minutes by taxi. Pool has a nice view, but there’s limited seats and gets crowded after 3 or 4 pm so didn’t use it as much as we intended to. Overall, it was a nice stay!

Dear Jun, Thank you for choosing to stay at Hotel des Arts Saigon. We truly appreciate you taking your time to write us this review and your feedback is most valuable. Your compliments and recommendation mean a lot to us as it was all our pleasure having you here. We look forward to welcoming you back the next time that you are in Ho Chi Minh. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Satisfaction is always guaranteed

Customer review rating 5.0/5

Yogarajah T. Business - 08/05/2021 Confirmed reviews ALL

relaxed

Dear Yogarajah, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anh Nguyen Assistant Guest Experience Manager

Worst Room Possible

TripAdvisor rating 2.0/5

johnmills2021 18/02/2021 TripAdvisor review

I can’t believe anyone designing a room where the bathroom is separated from the bedroom with a thin curtain and the toilet which has a gap of maybe 15 cm at the top and opens straight onto the bedroom. Amazingly stupid. We booked & paid for 2 nights and left after one. The breakfast was particularly ordinary. The staff were lovely which is why the hotel gets 2 stars.

Dear johnmills2021, Thank you very much for leaving your feedback on this platform. We would like to assure you that your feedback is taken into consideration. Whilst we are not able to change the layout of the hotel rooms, we are currently looking into different possibilities to improve our facilities and optimize our services. Thank you once again for sharing your experience and we are looking forward to hosting you again in the future. With Kind Regards, Anh Nguyen Assistant Guest Experience Manager

Behind on sustainability

TripAdvisor rating 3.0/5

72stephanu 20/01/2021 TripAdvisor review

It's a nice hotel and staff is very nice, but compared to other hotels it has not yet progressed to higher sustainability standards. Water in the rooms comes in small aluminium cans, as a couple you easily consume 10 per day, considering the nr of rooms, that is a huge amount of waste every day. Recycling aluminium is very energy intensive, so it is absolutely not green. Many other hotels use refillable water bottles which produce zero waste and are also more stylish. They even claim on the can that aluminium is the most sustainable packaging material in the world which is a completely wrong statement. There is only one water dispenser in the gym to refill your bottle. Otherwise they boil water which is again energy waste and kills germs but doesn't filter heavy metals from the water. Bathroom products come in plastic containers. Whoever is the sustainability manager at Accor must be deep asleep.

Dear 72stephanu, We very much appreciate your comments regarding your stay at the Hôtel des Arts Saigon - MGallery. Thank you for your positive review on hotel and staff, I will share your comments with our team. On a side note, the hotel and Accor are working on better options for water bottle options as well as revised bathroom amenities to replace single use plastic and to be more sustainable in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards, Anh Nguyen Assistant Guest Experience Manager

A Fantastic Staycation Location!

TripAdvisor rating 5.0/5

JourneyMark 18/12/2020 TripAdvisor review

A true urban oasis, Hotel des Arts Saigon Mgallery is a beautiful escape from the city - with the stunning Social Club rooftop bar and pool to the AMAZING food from Chef Angela, the warm, authentic hospitality from GM Jean-Pierre and team, and environmentally-friendly beWater in every room instead of plastic bottles - this place is paradise!

Dear JourneyMark, It is such a pleasant surprise to find your review on our TripAdvisor Page and we are truly grateful for it. It makes us really glad to read your compliments about our beautifully Rooftop bar and the pool are very much appreciated. I will certainly pass on your comments to the team especially to Mr JP and chef Angela and I thank you once again for choosing us. It was a pleasure to get your recommendation and we very much look forward to welcoming you back in close future. With warmest regards, Anh Nguyen Assistant Guest Experience manager

great F&B team vs poor FO staff

TripAdvisor rating 3.0/5

QNgNg Business - 16/11/2020 TripAdvisor review

warmly hosted by Hieu, Bao @social club, taken cared by Ha, Hien during Canape time and Thinh during breakfast time. Thank F&B for an attentive and sincere service making up the shortage of dining quality due to Covid-19. Nevertheless, shocked with the lack of genuine & professional level by FO supervisor Ms “U”. Booked a deluxe and she gave diamond guest a deluxe without View to the city (1911), i tried to explain the price which she wrongly assumed as 2 category upgrade (deluxe with executive lounge access) was simply increased to cover executive lounge benefit whilst Diamond like me didnt need to pay for what was entitled. Immediately asked her to check my profile preference at checkin time (bathtub is a must in my profile, she never checked anw). After pretending to the screen for 30 seconds (im used to this bahavior), Supervisor “U” falsely advised that higher category room was not avail as i demanded, ha ha i showed apps with dozens avail grand deluxe rooms and suite. Straightforwardly i told her to use my Suite nite upgrade if she is not keen to offer free one. The lady “U” contintued to provise fake smile and asked me to go to “deluxe room without proper view” first and would come back to me later on application of suite nite upgrade. She never called back. Not just this, miss U failed to advise my full benefit and didnot provide benefit letter to confirm this whilst she confidently said that it was in my room (not advised me on free mini bar, breakfast hours on which restaurant, confidently and wrongly advised canape hours.. shame). Still dont understand whilst ignorance became the signature of MGallery FO.

Dear QNgNg, Thank you for taking the time to write a review regarding your stay. Please accept my sincerest apologies for the service provided which did not fulfill your expectations and personal preferences. The Team takes guest service very seriously, I have brought your feedback to our Management board and we are currently looking at our internal processes to address the problem and prevent future occurrence. Should your travels bring you back to Ho Chi Minh City, we will be delighted to have you stay with us so that you will experience first-hand the improvements. With warm regards, Anh Nguyen Assistant Guest Experience Manager

Great stay

TripAdvisor rating 5.0/5

markom124 Business - 03/11/2020 TripAdvisor review

Overall great hotel.Service is amazing and very guest oriented.Would definitely stay there next time. Due to the COVID it seems that hotel is running on very limited breakfast choice (understandable)so do not expect something gala.Also i'am rather tall, so tv hanging from the ceiling might present obstacle if you are not careful.Would highly recommend this hotel.

Dear Marko M, It is such a pleasant surprise to find your review on our TripAdvisor Page and we are truly grateful for it. We are extremely delighted to know how satisfied you are with your stay at Hotel des Arts Saigon. At MGallery, we always strive to exceed our guests’ expectations and craft a Magnifique experience for all of them and learning that it was the case for you is truly rewarding. It was a pleasure to get your recommendation and we very much look forward to welcoming you back in close future. With warmest regards, Anh Nguyen Assistant Guest Experience Manager

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