Hôtel des Arts Saigon - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 2,617 reviews

Hôtel des Arts Saigon - MGallery Collection - Image 1
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Hôtel des Arts Saigon - MGallery Collection - Image 3
Hôtel des Arts Saigon - MGallery Collection - Image 4

Description

Hotel extras

  • Chic lifestyle 5-star boutique hotel with classical charm

  • Elegant rooms and suites with impressive art deco décor

  • Rooftop bar with stunning sunset views and infinity pool

  • Situated a minute away from the Notre Dame Cathedral and key attractions

  • Green Globe Certification

Our accommodation(s)

Book this hotel
Room 1

Showcasing a chic, modern Indochine design, this twin room features elegant en-suite bathroom with a rain shower alongside our signature amenities, floor-to-ceiling windows and spectacular city views. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View

Showcasing a chic, modern Indochine design, this king room features elegant en-suite bathroom with a rain shower and a bathtub alongside our signature amenities, floor-to-ceiling windows and spectacular city views. Non smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Showcasing a chic, modern Indochine design, this king room offers spectacular city views from the two floor-to-ceiling windows. The elegant en-suite bathroom features rain shower alongside our signature amenities. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Located between level 18 and 22. Showcasing a chic, modern Indochine design, this king room features elegant bathroom with a rain shower alongside our signature amenities, spectacular city views and Sky Lounge Benefits. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow MenuAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Located between level 18 and 22. Showcasing a chic, modern Indochine design, this twin room features elegant bathroom with a rain shower alongside our signature amenities, spectacular city views and Sky Lounge Benefits. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Luxury hotel room located on level 18, the 30 m² (322 sq. ft.) room showcases a chic, modern Indochinese design. It features an elegant bathroom with rain shower and bathtub, spectacular city views and Sky Lounge benefits. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

ART SUITE

Step into curated refinement in our 60 sqm Art Suite. Experience personalized service from MGallery Host, private check-in, Sky Lounge privileges, flexible breakfast, and evening champagne cocktails with Michelin-inspired canapés at The Albion.

  • Views:

    City View

  • Most of the accommodation:

    Additional living room / area

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome gift
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Hôtel des Arts Saigon - MGallery Collection

76 - 78 Nguyen Thi Minh Khai St, Xuan Hoa Ward
70000 HO CHI MINH CITY
Vietnam

GPS:10.782574, 106.69732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • TAN SON NHAT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 168 rooms
  • One room for people with reduced mobility
  • 7 connecting rooms
  • 168 non-smoking rooms
  • 23 floors

Languages spoken at the hotel

  • English
  • French
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Entertainment

  • Piano

Lounge

  • Executive Lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Tourist guide for families
  • Baby bed
  • Baby bath

Well-being

Rooftop Infinity Pool

  • Outside
  • On site

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.562 ft
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

With stunning interiors inspired by Asian street food markets, Saigon Kitchen blends authentic Asian flavors and Western cuisine in a warm atmosphere. Savor our Chic Buffet Lunch daily or Surf & Turf Buffet Dinner on Friday and Saturday.

SOCIAL CLUB ROOFTOP BAR

The Social Club Rooftop Bar offers stunning sunset views over the Saigon skyline. Guests can enjoy handcrafted cocktails, fine wines, and delicious bites, all while relaxing by the infinity pool. The vibrant atmosphere is enhanced by live DJ sets.

Bar Type
BAR
Capacity
80
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

The Social Club Rooftop Bar offers stunning sunset views over the Saigon skyline. Guests can enjoy handcrafted cocktails, fine wines, and delicious bites, all while relaxing by the infinity pool. The vibrant atmosphere is enhanced by live DJ sets.

The buffet breakfast at Hôtel des Arts Saigon MGallery offers a wide selection of gourmet options to start the day, from local Vietnamese dishes to international flavors.

Relax at our stunning Infinity Pool, located on the Rooftop of Hôtel des Arts Saigon. This exclusive rooftop retreat offers breathtaking panoramic views of the Saigon skyline, with sunsets that are simply unforgettable.

The 24-hour Fitness Centre features treadmills, rowing machines, elliptical bikes, weight machines, benches, and free weights. Designed with modern facilities and high-quality equipment, it caters to all levels of fitness enthusiasts.

Le Spa des Artistes by L'Apothiquaire offers a serene escape, featuring a curated selection of luxurious body and facial treatments from L'Apothiquaire and Valmont brands. Guests can also enjoy complimentary access to the steam room.

Hôtel des Arts Saigon MGallery offers elegant settings and art-filled spaces for weddings, civil ceremonies, and special events in Saigon Centre. Guests can enjoy diverse amenities, catering options, and personalized services for a memorable experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,617 reviews

Customer review rating 4.5/5

Jan S. K. F. Solo - Confirmed reviews ALL

Dear Jan S. K. F., Thank you for your positive feedback regarding your experience at Hôtel des Arts Saigon. We are delighted to hear that you found the quality of our services met your expectations in relation to the price. Your satisfaction is our priority. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Nikhil V. Couples - Confirmed reviews ALL

Dear Nikhil V., Thank you for your kind words regarding your stay at Hôtel des Arts Saigon. We are delighted to hear that you found your experience comfortable and satisfactory. It is our aim to provide excellent service to all our guests. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.0/5

Nguyen N. B. N. Friends - Confirmed reviews ALL

Dear Nguyen N. B. N., Thank you for your positive feedback. We appreciate your understanding regarding the construction views. Your comments about the breakfast have been noted, and we constantly strive to enhance our offerings for our guests. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Kerrie A. D. Couples - Confirmed reviews ALL

Dear Kerrie A. D., Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and appreciated our staff, suite, and the offerings at our club lounge. Your kind words inspire us to maintain our high standards of service. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Hildegard N. V. W. Couples - Confirmed reviews ALL

Dear Hildegard N. V. W., Thank you for your kind feedback. We are delighted to hear that you enjoyed the comfort of our beds and the variety provided by our pillow menu. Your compliments regarding our breakfast and staff are greatly appreciated. We look forward to welcoming you back soon. Best regards, Tram Huynh Guest Experience and Quality Manager

Dear Jan S. K. F., Thank you for your positive feedback regarding your experience at Hôtel des Arts Saigon. We are delighted to hear that you found the quality of our services met your expectations in relation to the price. Your satisfaction is our priority. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Nikhil V. Couples - Confirmed reviews ALL

Good

Dear Nikhil V., Thank you for your kind words regarding your stay at Hôtel des Arts Saigon. We are delighted to hear that you found your experience comfortable and satisfactory. It is our aim to provide excellent service to all our guests. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.0/5

Nguyen N. B. N. Friends - Confirmed reviews ALL

Good and I do think that you can do better with your breakfast

Dear Nguyen N. B. N., Thank you for your positive feedback. We appreciate your understanding regarding the construction views. Your comments about the breakfast have been noted, and we constantly strive to enhance our offerings for our guests. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Kerrie A. D. Couples - Confirmed reviews ALL

From the moment we arrived we were welcomed by the staff who were exemplary in every way. Our suite was incredible as was the club lounge and the wine & food on offer, we couldn’t fault anything about this hotel 10/10

Dear Kerrie A. D., Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and appreciated our staff, suite, and the offerings at our club lounge. Your kind words inspire us to maintain our high standards of service. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Hildegard N. V. W. Couples - Confirmed reviews ALL

The hotel is beautiful, friendly staff. The breakfast is superb with a lot of choices. The room is beautiful but what we loved most of all was the bed. It felt like heaven with great cushions and we loved the pillow menu.

Dear Hildegard N. V. W., Thank you for your kind feedback. We are delighted to hear that you enjoyed the comfort of our beds and the variety provided by our pillow menu. Your compliments regarding our breakfast and staff are greatly appreciated. We look forward to welcoming you back soon. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Thuong A. B. Families - Confirmed reviews ALL

absolutely perfect customer service from checking in, guest services, restaurant, everything was top notch

Dear Thuong A. B., Thank you for sharing your delightful experience at Hôtel des Arts Saigon - MGallery Collection. We are thrilled to hear that you found our customer service to be outstanding across all areas. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Eric H. Friends - Confirmed reviews ALL

wonderful check in experience, we feel very welcome and the staff were extremely helpful and friendly. one of the best check in experience i've had so far. the food were really good as well.

Dear Eric H., Thank you for your generous feedback. We are delighted to learn that you had a wonderful check-in experience and enjoyed the friendliness of our staff as well as our culinary offerings. Your kind words inspire us to continue providing exceptional service. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Yao X. W. Business - Confirmed reviews ALL

Everything exceptional, from service to the room.

Dear Yao X. W., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our service and accommodations exceptional. Your feedback is greatly appreciated and motivates our team to continue delivering outstanding experiences. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.0/5

Jason A. L. Couples - Confirmed reviews ALL

The staff was nice, but could at times be hard to communicate with. This is totally expected as I do not speak Vietnamese, but did create a few small problems. The rooms on the other had were odd. The toilet is pretty much directly in the room, in a small cubicle akin to an American bathroom stall. We ended up paying for a suite just to get a bathroom door. If you arent staying in a suite or by yourself, I would not recommend this place. If you fit those categories though, it is a nice hotel with a good breakfast and great location.

Dear Jason A. L., Thank you for sharing your experience at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you found our staff to be pleasant and that you enjoyed our breakfast offerings and prime location. We appreciate your feedback regarding the communication challenges you encountered. While we strive to provide a welcoming atmosphere, we recognize that language differences can sometimes create barriers. We will continue to work on improving our communication strategies to enhance our guests' experiences. Regarding the layout of our bathrooms, we understand that our design choices may not suit everyone's preferences. Our suites do offer more privacy, and we thank you for your understanding in selecting that option for your stay. Your insights are valuable to us, and we hope to welcome you again in the future. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Karl B. T. Families - Confirmed reviews ALL

Have had colleagues stay here many times and really enjoyed my short stay.

Dear Karl B. T., Thank you for your kind words regarding our service and for sharing your positive experience. It is gratifying to know that both you and your colleagues have enjoyed your stays with us. We look forward to welcoming you back in the future. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Brenton J. H. Couples - Confirmed reviews ALL

The hotel was beautiful but it was the attention to detail, incredible service from every level of staff and going way above and beyond that made our stay the highlight of our 3 week trip in Vietnam

Dear Brenton J. H., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that our team's dedication and the hotel's ambiance contributed positively to your experience. Your feedback inspires us to maintain our high standards of service. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Stephen E. H. Business - Confirmed reviews ALL

From the moment I stepped foot into the lobby I was warmly greeted by hotel staff and that warmth was present the entire length of my stay! My room was large, nicely appointed, and comfortable. I ordered room service for dinner each night because the cheeseburger and fries hit the spot each time! The international buffet on the 2nd floor was plenteous with a variety of food options that should satisfy most.

Dear Stephen E. H., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you felt warmly welcomed by our staff and enjoyed the comfort of your room. It is gratifying to know that our room service and international buffet met your expectations. Your feedback is invaluable, and we appreciate you taking the time to share your experience. We look forward to welcoming you back in the future. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Spyridon L. Friends - Confirmed reviews ALL

A beautiful boutique hotel in the heart of Saigon. Stylish Art Deco-inspired design, excellent service and a great atmosphere throughout. The rooftop pool and bar are a real highlight, with fantastic city views.

Dear Spyridon L., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you enjoyed our Art Deco-inspired design, excellent service, and the views from our rooftop pool and bar. Your recommendation means a lot to us. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Anand S. J. Couples - Confirmed reviews ALL

All the staff were incredibly helpful, kind, and thoughtful. When my stomach was not feeling well, they brought congee and tea to my room free of charge as a way to help me feel better. The breakfast selection was fantastic and tasted amazing! Special shout out to Minh Quan for his attentiveness to our table during the several breakfasts!

Dear Anand S. J., Thank you for your wonderful feedback regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you found our location convenient and that our staff, particularly Minh Quan, provided attentive service. It is our priority to ensure the comfort of our guests, and we are glad that the congee and tea were able to assist you during your time of need. We appreciate your kind words about our breakfast selection and look forward to welcoming you back in the future. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 3.5/5

Kalianasundram N. Business - Confirmed reviews ALL

Slow check in and getting my room. It was difficult to get anyone from the hotel on the phone. Room and working table was small. Staffs were generally polite and helpful.

Dear Kalianasundram N., Thank you for sharing your feedback regarding your recent stay. I am sorry to hear about the delays during check-in and the challenges you faced in reaching our team. Your comments regarding the room size and workspace have been duly noted, and we appreciate your recognition of our staff's politeness and helpfulness. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Joanna E. B. J. Solo - Confirmed reviews ALL

This is a fabulous hotel and the staff was remarkably courteous, attentive and helpful. The breakfasts were superb.

Dear Joanna E. B. J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel fabulous and appreciated the courteous service from our staff, as well as the superb breakfasts. Your feedback inspires us to maintain our high standards. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.5/5

Ottavio G. Business - Confirmed reviews ALL

as usual, great staff, great food

Dear Ottavio G., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you found our staff and food to be exceptional. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 1.0/5

Oliver G. Solo - Confirmed reviews ALL

Hotel is very beautiful (even though I don't think any other hotel in VN sells a regular room with a coffee table as a suite...). But honestly, don't sell rooms you don't have. I booked a room to have rest, hammering in the directly adjacent room is unacceptable.

Dear Mr. G., Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience caused by the renovations next to your room. We strive to ensure that our guests have a restful experience, and I regret that this was not the case for you. Your comments regarding our room offerings have also been noted, and we appreciate your insights. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 3.0/5

Dong T. Y. Families - Confirmed reviews ALL

I am gold member of Accor, booked 2 night 2 rooms and use 1 free night as benefit! Felt mistreated and discriminated by Receptionist !

Dear Dong T. Y., Thank you for sharing your feedback regarding your recent experience at our hotel. It is concerning to learn that you felt mistreated during your stay, as we strive to provide exceptional service to all our guests, including our valued Accor members. Your input is invaluable in helping us improve. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Irene C. Couples - Confirmed reviews ALL

Thiis hotel has everything you need for the perfect stay. Room and beds comfortable. Amazing breakfast. Excellent staff there a joy

Dear Irene C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable and enjoyed our breakfast offerings. It is our goal to provide a memorable experience, and we appreciate your recognition of our dedicated staff. Best regards, Tram Huynh Guest Experience and Quality Manager

Other web-users rate our hotel

  • 799 reviews 9.5/10 Location
  • 1,241 reviews 8.4/10 Room
  • 1,896 reviews 9.3/10 Service
  • 7 reviews 5/10 WiFi
  • 667 reviews 9.2/10 Vibe
  • 593 reviews 9.2/10 Breakfast
  • 591 reviews 8.9/10 Food
  • 548 reviews 8.6/10 Amenities

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