Hôtel des Arts Saigon - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 2,638 reviews

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Description

Hotel extras

  • Chic lifestyle 5-star boutique hotel with classical charm

  • Elegant rooms and suites with impressive art deco décor

  • Rooftop bar with stunning sunset views and infinity pool

  • Situated a minute away from the Notre Dame Cathedral and key attractions

  • Green Globe Certification

Our accommodation(s)

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Hotel location

Hôtel des Arts Saigon - MGallery Collection

76 - 78 Nguyen Thi Minh Khai St, Xuan Hoa Ward
70000 HO CHI MINH CITY
Vietnam

GPS:10.782574, 106.69732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,638 reviews

Customer review rating 5.0/5

Serena C. E. Friends - Confirmed reviews ALL

A friend and I stayed for 1 night, We were greeted by attentive staff and notified there was a power outage when we arrived , although you wouldn't have know it - theres so much natural light and beautiful decor. The staff took our bags and organised a welcome drink in the lobby, we were in our room in no time. They organised a room upgrade which included the executive lounge , this really made our stay; It's a nice location looking over the city with al la carte breakfast and cocktail hour. There was a pool party at the social club on the roof in the evening , which wasn't really our scene , although a great pool area regardless with deck chairs, music and an unbeatable view from the roof - only feedback would be to have more shade near the pool. This has been one of my best Accor experiences , everything from the service (genuinely nice people), the hotel itself, the location, the room (with the most comfortable beds), the executive lounge, and the overall price. Thankyou Hôtel des Arts Saigon !

Dear Serena C. E., Thank you for taking the time to share your experience at Hôtel des Arts Saigon. We are delighted to hear that you found our hotel beautiful and our staff friendly and attentive. It is wonderful to know that you appreciated the natural light and decor despite the power outage upon your arrival. We are also pleased that our team was able to provide a room upgrade, enhancing your stay with access to the executive lounge and its offerings. We appreciate your feedback regarding the pool area and the desire for more shade. Your insights are valuable to us as we continuously strive to enhance our guests' experiences. We are thrilled to learn that your stay was one of your best Accor experiences, and we hope to welcome you back for another memorable visit in the future. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Hui L. O. Business - Confirmed reviews ALL

Amazingly friendly & professional team. Felt well taken care of. Love the deco of the hotel & comfortable bed. One of the hotel i keep coming back to whenever I'm in HCMC.

Dear Hui L. O., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you enjoyed our friendly service, comfortable accommodations, and unique décor. It is always a pleasure to welcome you back to our hotel. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.5/5

Chun H. M. W. Couples - Confirmed reviews ALL

convenient location, excellent service, impressive breakfast buffet, very cozy room. We also enjoyed the rooftop infinity swimming pool very much. Highly recommended.

Dear Chun H. M. W., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, top-notch service, and the amenities we offer, including the breakfast buffet and rooftop infinity swimming pool. Your recommendation is greatly valued. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 3.5/5

Glen A. R. Couples - Confirmed reviews ALL

Enjoyed our stay, stunning property. Only negative the pricing for food, drinks and getting some laundry done was expensive.

Dear Glen A. R., Thank you for your kind words regarding our customer service and the beauty of our property. We acknowledge your feedback concerning the pricing of food, drinks, and laundry services. Our aim is to provide a premium experience, and we appreciate your insights. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.5/5

Haicong L. Couples - Confirmed reviews ALL

Overall, we had a very satisfying stay. As a Platinum member, I received a room upgrade, which was much appreciated. The breakfast was outstanding — one of the highlights of our stay — and the hotel's location is convenient. The one downside: during check-in, water from the shower flowed out into the bathtub area, and the bathtub drain was blocked. This caused minor flooding in the bathroom. Fortunately, the maintenance engineer responded quickly and fixed the issue for us. I'd suggest the housekeeping team check the bathroom drainage between guests to avoid similar problems in the future. Despite this hiccup, the staff's quick response and the overall experience left a positive impression, and we'd happily stay again.

Dear Haicong L., Thank you for sharing your feedback regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. We are pleased to know that you had a satisfying experience and appreciated the room upgrade as part of your Platinum membership, as well as our outstanding breakfast and convenient location. We sincerely apologize for the inconvenience caused by the drainage issue in your bathroom. It is our priority to ensure that all facilities are in optimal condition for our guests. Your suggestion to have our housekeeping team check the bathroom drainage is valuable and will be taken into consideration as we continually strive to enhance our services. We are glad to hear that our maintenance engineer was able to address the issue promptly. Thank you once again for your kind words about our staff, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Tram Huynh Guest Experience and Quality Manager

Other web-users rate our hotel

  • 819 reviews 9.5/10 Location
  • 1,247 reviews 8.5/10 Room
  • 1,860 reviews 9.3/10 Service
  • 8 reviews 6.2/10 WiFi
  • 663 reviews 9.2/10 Vibe
  • 586 reviews 9.3/10 Breakfast
  • 538 reviews 8.9/10 Food
  • 528 reviews 8.5/10 Amenities

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