Hôtel des Arts Saigon - MGallery 5 stars

Thankful for flexibility to book other rooms to use for meeting when the boardroom is occupied on the 22nd floor.

we only had a one night stay but we found the service, facilities and food excellent!

First time in Saigon and at your hotel. Hotel was lovely, staff were great and food good. We had sky lounge access & the staff were very helpful. Rooftop pool area could do with more sunbeds and umbrellas, particularly over the bar area - where there are tables and chairs - far too hot. And surely not comfortable for the staff to work in those conditions. We had birthday drinks Sunday 8th at the Rooftop bar and the service wasn't great. You weren't too busy yet the service was very slow.

We enjoyed our stay very much and found the hotel to be well-located with all the amenities we would expect. There is a big "but" and that is we hated the bathroom arrangement. We like privacy in a bathroom and this is not provided by the current layout. Also, the light is poor by the wash basin and there is not enough space to put things down. For that reason, we would not return. All staff are very helpful and courteous and a credit to the hotel. We used the roof top bar which was spectacular but very expensive. Finally, the breakfast was vast and the best throughout our trip.

The only thing is that the sink clogged a bit and the water in the sink takes some time to go down. Room 1203. You might want to look into that because that’s the only thing I disagree with the room.

This is one of the best hotels in services that I am truly happy with, all the staff from reception all the way to house keeping are doing a good job in making a good stay for us there very pleasant. Job very well done . Special thanks to Lounge reception VY, she is very helpful and lovely in conducting her job.

I love everything inside this hotel, especially their decoration. It made me feel like walking back to our French colony era - very classic, classy.

DES Arts was an Accor experience at another level...this hotel topped our list and highlighted our experiences in Vietnam.

Nice hotel and good staff. Too few loungers at the pool meant that we were limited in access to it. Not really good enough for a 5 star hotel. Rooftop bar has a lot of people taking pictures of themselves but very difficult to get a table for guests staying in the hotel. Perhaps you could consider closing off a small area for hotel guests. Staff at the rooftop bar were unhelpful in getting a table.

Great hotel, great service, great people!

Beautiful hotel, lovely public rooms, comfortable guest room, excellent breakfast, nice restaurants, delightful and experienced staff. Convenient location. Don't miss the rooftop view. Also a fine workout room. Staff could not have been more helpful and gracious.

The staffs were friendly and very helpful thru out the stay. Moreover, the room was luxurious to stay in.

I always prefer hotel des arts saigon (hdas) among all 5 stars hotel in saigon, boutique and unique. My stay was 8-9 March 2020, room 1611. As my benefit of accor plus silver, I did check in online soon and check out late at 2pm. They even prepare a warmly welcome tittle with my full name run on the TV screen (my full name is M. Kim C., they wrote M. C. kim, but its ok). Everything seem good until I realized that I forgot my set of accor plus vouchers which I haven’t used them (exp date 31 March 2020 and I tend to use them for my next trip this month) in my room 1611 after coming back home on 10 March 2020. I called and emailed to hdas to notice that issue, the staffs were kindly but finally Lost and Found team of hdas informed that they couldn’t find my set of vouchers. I’m so sad and it ruins my good mood. Anyway, thank you for all hdas staffs’s kindness.

Our entire experience during our stay at the Hotel Des Arts was seamless and very comfortable. The pickup at the airport, the check-in at the hotel and the room, or more properly, the suite, all exceeded our expectations. The breakfast buffet was exceptional and the views both from our suite and from the rooftop pool were amazing. The staff were friendly and always very responsive to any requests we made. In summary, it was a very pleasant way to spend our last two days in Indochina.

From check in to check out our stay was wonderfull