ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,876 reviews

ibis Saigon Airport - Image 1
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Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

Book this hotel
Room 1

The 18 m² contemporary room features twin beds, 42inch LCD TV, rain shower, large safe, fridge and free WIFI.

  • Views:

    Airport view or City View or Garden View

Max. number of persons
2
Area
From 18 / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 / 193 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Airport view or City View or Garden View

The 26 m² spacious Family Room features a bunk bed, a Queen bed, rain shower, 42-inch LCD TV, fridge, large safe and free WIFI.

  • Views:

    Airport view or City View

Max. number of persons
5
Area
From 26 / 279 sq ft

Bedding

Bunk bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Studio

Studio with 1 King Bed

The 36 m² spacious studio comes with a kitchenette and dining area. It features two 42inch TVs, a rain shower, fridge, large safe and free WIFI. Perfect for long staying guests.

  • Views:

    Airport view or City View or Garden View

Max. number of persons
3
Area
From 36 / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Apartment with 2 Bedrooms

The 72 m² spacious apartment comes with 2 bedrooms, a living room, kitchen and dining area. It features two 42inch TVs, a rain shower, bathtub, fridge, large safe, and free WIFI. Perfect for long staying guests.

  • Views:

    Airport view or City View or Garden View

Max. number of persons
5
Area
From 72 / 775 sq ft

Bedding

King size bed(s) x1

Double bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • SGN
  • TAN SON NHAT

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 273 rooms
  • 2 rooms for people with reduced mobility
  • 8 family rooms
  • 273 non-smoking rooms
  • 15 floors

Languages spoken at the hotel

  • English
  • French
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

Runway View Pool

  • Outside
  • On site

Wellness at ibis Saigon Airport

  • On site
  • Sauna room
  • On site
  • Indoor parking

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Cooking style
International
Capacity
116

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Vegetarian menu

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

A new icon of Tan Binh district, our rooftop bar The Hub offers a stunning view of Tan Son Nhat International airport landing area with fusion comfort dishes, combining Western and Vietnamese cuisines and a wide selection of our beers and cocktails menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,876 reviews

Customer review rating 4.5/5

Jill E. D. B. Couples - Confirmed reviews ALL

Dear Jill E. D. B., Thank you very much for your positive feedback. We are delighted to know that you found ibis Saigon Airport a perfect place to relax before your flight, and that you enjoyed our rooftop pool and its views of the runway. We are pleased that our facilities helped make your transit stay more enjoyable. Thank you once again for choosing ibis Saigon Airport. We look forward to welcoming you back on your next visit. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Rodd W. Couples - Confirmed reviews ALL

Dear Mr. Rodd W. Thank you very much for sharing your lovely feedback with us. We are delighted to know that ibis Saigon Airport helped make your first night in Vietnam comfortable and easy after your long journey. It is wonderful to hear that our team helped you settle in smoothly and start your trip on a positive note. Thank you once again for choosing ibis Saigon Airport. We hope you had a fantastic time in Vietnam and look forward to welcoming you back on your next visit. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Ngoc T. T. Couples - Confirmed reviews ALL

Dear Ms. Ngoc T. T., Thank you very much for your wonderful review. We are delighted to know that you enjoyed our convenient location, especially the rooftop pool and its great views for plane watching. It is also wonderful to hear that you found your room clean and appreciated the attentive service from our team throughout your stay, from airport pick-up to departure. We truly appreciate your kind words and are pleased to know that you plan to stay with us again. We look forward to welcoming you back to ibis Saigon Airport on your next visit. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Junglan G. Solo - Confirmed reviews ALL

Dear Ms. Junglan G., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Chrissy P. Solo - Confirmed reviews ALL

Dear Ms. Chrissy P., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Dear Jill E. D. B., Thank you very much for your positive feedback. We are delighted to know that you found ibis Saigon Airport a perfect place to relax before your flight, and that you enjoyed our rooftop pool and its views of the runway. We are pleased that our facilities helped make your transit stay more enjoyable. Thank you once again for choosing ibis Saigon Airport. We look forward to welcoming you back on your next visit. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Rodd W. Couples - Confirmed reviews ALL

Our first night in Vietnam the Accor Ibis looked after us after jumping off the plane and make it easy to get settled for our first night.

Dear Mr. Rodd W. Thank you very much for sharing your lovely feedback with us. We are delighted to know that ibis Saigon Airport helped make your first night in Vietnam comfortable and easy after your long journey. It is wonderful to hear that our team helped you settle in smoothly and start your trip on a positive note. Thank you once again for choosing ibis Saigon Airport. We hope you had a fantastic time in Vietnam and look forward to welcoming you back on your next visit. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Ngoc T. T. Couples - Confirmed reviews ALL

Nice & clean room. All the staff were great throughout. From Airport pick-up till we left again. Will stay again

Dear Ms. Ngoc T. T., Thank you very much for your wonderful review. We are delighted to know that you enjoyed our convenient location, especially the rooftop pool and its great views for plane watching. It is also wonderful to hear that you found your room clean and appreciated the attentive service from our team throughout your stay, from airport pick-up to departure. We truly appreciate your kind words and are pleased to know that you plan to stay with us again. We look forward to welcoming you back to ibis Saigon Airport on your next visit. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Junglan G. Solo - Confirmed reviews ALL

Good

Dear Ms. Junglan G., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Chrissy P. Solo - Confirmed reviews ALL

Fantastic airport transfers ..superb stop over point ..rooftop pool a must !!!

Dear Ms. Chrissy P., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Jason G. Couples - Confirmed reviews ALL

I love the Hub roof top bar and restaurant at with the pool right there

Dear Mr. Jason G., Thank you very much for your wonderful review. We are delighted to know that you found our location so convenient after your long journey, and especially that our beds provided the comfort you needed to relax and recharge. It is also great to hear that you enjoyed The Hub rooftop bar and restaurant, together with our rooftop pool. Your kind words are a great encouragement to our team. We truly appreciate you choosing ibis Saigon Airport and look forward to welcoming you back on your next visit. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Anthony G. Business - Confirmed reviews ALL

Another pleasant stay at the ibis Saigon Airport Hotel, my favorite 4 star ACCOR property. The staff are helpful and attentive. Love the Starbucks in house. The promity ans shuttle to the airport is so convenient.

Dear Mr. Anthony G., Thank you very much for another wonderful review and for your continued loyalty to ibis Saigon Airport. We are delighted to know that you had another pleasant stay with us and that our helpful and attentive Heartists, convenient airport location and shuttle service continue to make your visits enjoyable. Thank you once again for your continued trust, and we look forward to welcoming you back for another superb stay. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.0/5

Pauline S. Couples - Confirmed reviews ALL

Ok for overnight stay.Room very small.

Dear Ms. Pauline S., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Nicole H. Couples - Confirmed reviews ALL

We got in on a late flight so easy bus picked us up comfy bed and good breakfast.

Dear Ms. Nicole H., We are very grateful for your comments regarding your stay at ibis Saigon Airport. Any positive feedback brings us joy. I will share your feedback with my teammates. I am sure this feedback will be an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Best regards, Marc DUPUIS General Manager

Customer review rating 4.5/5

Heather M. Solo - Confirmed reviews ALL

Great location for an overnight stay and early flight. The shuttle to and from the airport was greatly appreciated, reliable and quick! The room was clean and very comfortable and the lobby has a cheerful vibe.

Dear Ms. Heather M., Thank you very much for your wonderful review. We are delighted to know that you found our location ideal for an overnight stay and early flight, and that our complimentary airport shuttle was reliable and convenient. It is also great to hear that you enjoyed the cleanliness and comfort of your room, as well as the cheerful atmosphere in our lobby. Thank you once again for choosing ibis Saigon Airport. We look forward to welcoming you back on your next visit. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Leanne M. Solo - Confirmed reviews ALL

Enjoyed

Dear Ms. Leanne M., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Lara V. S. Families - Confirmed reviews ALL

Great staff

Dear Ms. V., Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allowed our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.0/5

Leanne M. Families - Confirmed reviews ALL

Nice hotel close to airport with free shuttle and lots of breakfast choices. Welcome drinks available but non-alcoholic. Rooftop bar has great airport views, rooms surprisingly quiet despite proximity to the airport. Definitely would stay again!

Dear Ms. Leanne M., Thank you very much for your wonderful review. We are delighted to know that you enjoyed our convenient location, complimentary airport shuttle, variety of breakfast choices, and the relaxing atmosphere of our rooftop bar with its airport views. We are also pleased to hear that you found your room surprisingly quiet despite being so close to the airport. It is wonderful to know that you would choose to stay with us again. Thank you once again for your kind feedback, and we look forward to welcoming you back to ibis Saigon Airport. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Sian M. E. Families - Confirmed reviews ALL

Room was small, but comfortable and well appointed. Air conditioning was good. Shower room was excellent. Loved the roof terrace. Didn't use the pool due to rain, but it looked inviting.

Dear Ms. Sian M. E., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.0/5

Amelia G. Couples - Confirmed reviews ALL

No pick up from domestic, only international. A quick cocktail before sleep was nice. Pool was closed, it was too late. Rooms small but adequate and clean. Would stay again if we got in late and had an early flight again.

Dear Ms. Amelia G., We are very grateful for your comments regarding your stay at ibis Saigon Airport. Any positive feedback brings us joy. I will share your feedback with my teammates. I am sure this feedback will be an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Best regards, Marc DUPUIS General Manager

Customer review rating 4.5/5

Linda G. Couples - Confirmed reviews ALL

Excellent stay. Really close to international terminal and Terminal 1 domestic. We flew in from Sydney and luckily for us, there were no lines at immigration so we were out of the airport really quickly! Once out of the airport, just look for the hotel sign at pillar 8. Then it's a short wait for the airport shuttle mini bus for the short trip to the hotel! You could easily walk to the hotel if you wanted to but its hard with the heat and luggage. Once in the hotel the staff were great, and the room was perfect. After dropping luggage in our rooms, we headed to the top floor to see the pool area and bar. Both really nice!! The pool looked extremely inviting and I put my hand in. And my head said, wow, its the perfect temperature! But since it was nearly 10pm we didn't go in, but I was very tempted :) We ordered drinks from the bar. My first was a passionfruit mocktail. Yum!! My partner ordered a beer and I had a coconut juice. The coconut juice came in the coconut, which still had the flesh in it. I asked for a spoon to dig out all the flesh to eat and the bar staff readily helped me out :) The charge for the 3 drinks was about $13 AUD. Ie. Significantly cheaper than prices at home. The shower kept all the water in the cubicle with the door closed (that doesnt happen everywhere - shower water didn't go all over the bathroom!) And WiFi worked well. The room had a mini fridge - no freezer compartment. For some reason, paying by Mastercard allowed us to qualify for an included breakfast! The breakfast was amazing!! Loads of choices, much like the variety you can get on cruise ships. Breads, hot foods, salad options, cereals, cold meats, and asian breakfasts and soups.... I felt like it was a dangerous breakfast because you could easily overeat.... my partner was looking for muesli but it didn't seem to be an option though. But never mind. So many other options!! Loved the drink options too. Teas, coffees etc plus water, Pineapple juice and Watermelon juice!!! I'm in heaven!! A tip. Bring a bottle with a wide opening into the breakfast area, you can get ice to take away. Vietnam is really hot in most months of the year and August was no exception. On departure, our next flight was from Terminal 3 (from memory) and we took a Grab as the hotel shuttle doesn't go to that Terminal. The ride was about 15 minutes and very cheap and easy. Anyway, I highly recommend the Ibis at Saigon airport and would happily stay there again!

Dear Ms. Linda G., Thank you very much for your wonderful and incredibly detailed review! We are delighted to know that you had such an enjoyable stay with us and appreciated our convenient location, complimentary airport shuttle, comfortable room, rooftop pool and bar, as well as the wide variety of our breakfast. It is especially heartwarming to hear about the thoughtful service you received from our Heartists, from helping you with the coconut at The Hub to making your stay smooth and comfortable throughout. Your kind words will certainly be shared with the team. We are also pleased that you found our location convenient for your transit and that you would happily stay with us again. Thank you once again for your generous recommendation and for taking the time to share so many helpful details about your experience. We look forward to welcoming you back to ibis Saigon Airport on your next journey. Sincerely, Marc DUPUIS General Manager

Customer review rating 3.0/5

Udaya B. P. Business - Confirmed reviews ALL

Pros : Close to airport, Shuttle servie every half hr around the clock . Close to food outlets and next door mall . Cons : Small and tiny beds . Smaller bathrooms. COngested .m Outdated decor

Dear Ms. Udaya B. P., Thank you for taking the time to share your feedback. We are pleased to know that you appreciated our convenient location, 24-hour shuttle service, and the nearby dining and shopping options. We are sorry, however, that the room size, bathroom, beds, and overall décor did not fully meet your expectations. On a higher note, ibis Saigon Airport offers a variety of room types to accommodate different preferences, including Family Rooms, Studios, and 1- and 2-Bedroom Apartments. We would be delighted if you could consider trying one of these options during your next visit, as they offer more space and different layouts for a more comfortable stay. We also noted your overall rating and would greatly appreciate it if you could share with us any other aspects that may have affected your experience. Your feedback will help us better understand and improve our services. Thank you once again, and we hope to have the pleasure of welcoming you back for a more satisfying stay. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Thanh T. T. Solo - Confirmed reviews ALL

ok, buffet breakfast need to improve

Dear Ms. Thanh T. T., We very much appreciate your comments regarding your stay at ibis Saigon Airport. While we are grateful for the positive remarks you've shared, we also recognize that some aspects of our service did not meet your expectations. We will share your feedback with our culinary team and do our best to improve the quality and variety of our offerings. Your comments are valuable as we continuously strive to enhance the guest experience. Thank you once again for sharing your experience. We hope to have the opportunity to serve you better in the near future. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.0/5

Malina X. Couples - Confirmed reviews ALL

The staffs are friendly and allow us to check in right away.

Dear Ms. Malina X., Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allowed our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.0/5

Chia Y. K. Solo - Confirmed reviews ALL

My usual stay if I am at HCM. Firstly the staff are welcoming and helpful Location is near airport and plenty of eateries Bath room is small and towels are placed next to toilet bowl which is unhealthy Overall room is good except that the pillows are too soft and not neck supportive . Hotel should consider supplying newer good pillows

Dear Mr. Chia Y. K., Thank you for choosing ibis Saigon Airport as your usual stay in Ho Chi Minh City and for sharing your feedback. We are delighted to know that you appreciate our welcoming and helpful team, convenient airport location, and the nearby dining options. We sincerely apologize for your concerns regarding the bathroom layout and the placement of towels. We understand your concern about hygiene and will share this feedback with our Housekeeping team for further review. We also appreciate your comments about the pillows. We understand that pillow comfort can vary from guest to guest, and your suggestion regarding newer, more supportive pillows is valuable. We will share it with the relevant team for consideration. Thank you once again for your continued trust in ibis Saigon Airport. We look forward to welcoming you back and providing you with an even more comfortable stay. Sincerely, Marc DUPUIS General Manager

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