ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,905 reviews

Best price
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ibis Saigon Airport - Image 1
ibis Saigon Airport - Image 2
ibis Saigon Airport - Image 3
ibis Saigon Airport - Image 4
2 Hong Ha St, W2, Dist Tan Binh, 70000 Ho Chi Minh, Vietnam

Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with Twin Beds

Photo out of - Standard Room with Twin Beds

The 18 m² contemporary room features twin beds, 42inch LCD TV, rain shower, large safe, fridge and free WIFI.

  • Views:

    Airport view or City View or Garden View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Airport view or City View or Garden View
See availabilities

The 26 m² spacious Family Room features a bunk bed, a Queen bed, rain shower, 42-inch LCD TV, fridge, large safe and free WIFI.

  • Views:

    Airport view or City View

Max. number of persons
5
Area
From 26 m² / 279 sq ft

Bedding

Bunk bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Studio

Studio with 1 King Bed

Photo out of - Studio with 1 King Bed

The 36 m² spacious studio comes with a kitchenette and dining area. It features two 42inch TVs, a rain shower, fridge, large safe and free WIFI. Perfect for long staying guests.

  • Views:

    Airport view or City View or Garden View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Apartment with 2 Bedrooms

Photo out of - Apartment with 2 Bedrooms

The 72 m² spacious apartment comes with 2 bedrooms, a living room, kitchen and dining area. It features two 42inch TVs, a rain shower, bathtub, fridge, large safe, and free WIFI. Perfect for long staying guests.

  • Views:

    Airport view or City View or Garden View

Max. number of persons
5
Area
From 72 m² / 775 sq ft

Bedding

King size bed(s) x1

Double bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Telephone
Fax +84 28 3848 5558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • SGN
  • TAN SON NHAT

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 273 rooms
  • 2 rooms for people with reduced mobility
  • 8 family rooms
  • 273 non-smoking rooms
  • 15 floors

Languages spoken at the hotel

  • English
  • French
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

Runway View Pool

  • Outside
  • On site

Wellness at ibis Saigon Airport

  • On site
  • Sauna room
  • On site
  • Indoor parking

BISTRO BY OOPEN

Photo out of - BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Cooking style
International
Capacity
116
2 Hong Ha St, W2, Dist Tan Binh, 70000 Ho Chi Minh, Vietnam
Telephone +84 903 057 948
Menu PDF

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Vegetarian menu

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

A new icon of Tan Binh district, our rooftop bar The Hub offers a stunning view of Tan Son Nhat International airport landing area with fusion comfort dishes, combining Western and Vietnamese cuisines and a wide selection of our beers and cocktails menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,905 reviews

Customer review rating 5.0/5

Robert M. Couples - Confirmed reviews ALL

Dear Mr. Robert M., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

George T. N. L. Couples - Confirmed reviews ALL

Dear Mr. George T. N. L. Thank you for your kind feedback. We are delighted to know that you appreciated the cleanliness of your room, the in-room amenities, and the courteous service provided by our team. We are also pleased that you noticed and appreciated our energy-saving initiatives. Your recognition means a great deal to us and encourages our team to continue delivering a pleasant stay for every guest. We look forward to welcoming you back to ibis Saigon Airport. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 1.5/5

Yite S. Business - Confirmed reviews ALL

Dear Mr. Yite S., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration caused by the invoice issuance. Please kindly understand that our system automatically generates invoices at the end of each month. As your stay covered both October and November, the system automatically separated the invoice into two parts. Upon receiving your request for invoice adjustment, our team processed the necessary changes on the same day. We regret any inconvenience this may have caused and sincerely hope for your understanding. Thank you for bringing this matter to our attention. We will continue to improve our service to ensure a smoother experience for our guests. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 4.5/5

Dean T. Business - Confirmed reviews ALL

Dear Mr. Dean T., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Heesun K. Families - Confirmed reviews ALL

Dear Ms. Heesun K., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Dear Mr. Robert M., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

George T. N. L. Couples - Confirmed reviews ALL

Courteous staffs, clean room and like the power saving corridors.

Dear Mr. George T. N. L. Thank you for your kind feedback. We are delighted to know that you appreciated the cleanliness of your room, the in-room amenities, and the courteous service provided by our team. We are also pleased that you noticed and appreciated our energy-saving initiatives. Your recognition means a great deal to us and encourages our team to continue delivering a pleasant stay for every guest. We look forward to welcoming you back to ibis Saigon Airport. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 1.5/5

Yite S. Business - Confirmed reviews ALL

Totally unprofessional accounting staff service, stay from Oct. 28 to Nov. 2, and the accountant issued the invoice of the statement of 4 Nights Stay with Check-in on OCt. 28 and Check-out on Nov. 2. The reason is bala bala monthly counting issue. Such a big ALL group, such a famous hotel ... with the accountant only thinks of him/herself convenience of working. Disappointed!!!

Dear Mr. Yite S., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration caused by the invoice issuance. Please kindly understand that our system automatically generates invoices at the end of each month. As your stay covered both October and November, the system automatically separated the invoice into two parts. Upon receiving your request for invoice adjustment, our team processed the necessary changes on the same day. We regret any inconvenience this may have caused and sincerely hope for your understanding. Thank you for bringing this matter to our attention. We will continue to improve our service to ensure a smoother experience for our guests. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 4.5/5

Dean T. Business - Confirmed reviews ALL

Short stay. Friendly staff.

Dear Mr. Dean T., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Heesun K. Families - Confirmed reviews ALL

I tried to book place for dinner, Mr.Phuc helped me to book on right time, we enjoyed dinner and sorry for the name when I go to the airport another guy helped me to load luggage

Dear Ms. Heesun K., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 2.5/5

Rolf W. B. Couples - Confirmed reviews ALL

Bar service was not very attentive and margarita tasted weird. No silverware or plates in apartment though it had fridge and cooktop.

Customer review rating 5.0/5

Allan L. Solo - Confirmed reviews ALL

Top-notch service as always! That is why I keep coming back and always choosing this hotel as my second home away from my home!

Dear Mr. Allan L., Thank you sincerely for your continued trust and loyalty, especially for choosing to stay with us for the 24th time! We are truly delighted to know that you continue to enjoy our service and consider ibis Saigon Airport your second home away from home. Your kind words mean a great deal to our entire team and inspire us to keep delivering warm and memorable experiences. We look forward to welcoming you back for many more stays! Sincerely yours, Marc DUPUIS General Manager

Customer review rating 5.0/5

Karen A. Couples - Confirmed reviews ALL

all staff were fantastic, friendly and helpful. Restaurant was great too.

Dear Mr. Karen A., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Karen B. Couples - Confirmed reviews ALL

A great choice for a quick stay . Nice and close to the airport with an excellent pick up and drop off service. Very comfortable stay and excellent service

Dear Ms. Karen B., Thank you for your kind feedback. We are delighted to know that you enjoyed your comfortable stay and appreciated our convenient airport location, complimentary shuttle service, and the excellent service provided by our team. Your kind words are a great encouragement to all of us. We look forward to welcoming you back to ibis Saigon Airport on your next visit. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 5.0/5

Ike T. Couples - Confirmed reviews ALL

Great rate and amazingly friendly, courteous customer service from all staff! My flight from Melbourne arrived at 6:30am, and the complimentary shuttle picked me up at 8am (right I had messaged them I had cleared customs and collected my bags). We arrived at the hotel by 8:15am. I headed down the road for a bowl of noodle soup and grabbed a coffee from a nearby café. By the time I returned, the hotel staff were kind enough to arrange an early check-in at 11am, which was greatly appreciated! They even organised a separate airport transfer for my girlfriend, who arrived on another flight later that afternoon. The room was spotless, as usual, and cleaned daily, with all amenities regularly replenished. The rooftop pool was clean and refreshing, especially after a long day exploring District 1. We didn’t opt for the hotel’s breakfast, as there are plenty of fantastic pho and bun ca restaurants within walking distance. On our departure day, our flight to Da Nang was delayed by Vietjet by four hours. The reception staff were incredibly accommodating and kindly extended our checkout until 2pm. Yet another example of their outstanding hospitality! I would highly recommend this hotel for its excellent value for money, convenient location and, above all, exemplary customer service. Looking forward to staying here again!

Dear Mr. Ike T., Thank you sincerely for your wonderful and detailed review. We are truly delighted to know that you had such a pleasant stay and that our team made a positive difference throughout your visit. Your kind recognition of our Heartists’ friendliness, flexibility, and attentive service means a great deal to all of us. Feedback like yours is a wonderful encouragement to our entire team. Thank you for your trust and for recommending ibis Saigon Airport. We genuinely look forward to welcoming you and your girlfriend back for another enjoyable stay. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 5.0/5

Bruce P. Families - Confirmed reviews ALL

Good communication prior to arrival. We stayed after a late incoming flight. The room was clean and modern. The bed was comfortable after 20 hours of flying. The breakfast was good.

Dear Mr. Bruce P., Thank you for sharing your experience with us. We are delighted to know that you appreciated our communication before arrival, clean and modern room, comfortable bed, and breakfast. We are especially pleased that our hotel provided a comfortable place to rest after your long journey. Thank you for choosing ibis Saigon Airport. We look forward to welcoming you back on your next visit. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 4.0/5

Thanh V. V. Couples - Confirmed reviews ALL

Comfortable stay, friendly and efficient staff, and appropriate recognition of a loyal member of AccorPlus+Explore program.

Dear Mr/Ms. Thanh V. V., Thank you for taking the time to share your positive feedback about your stay at ibis Saigon Airport. We are delighted to know that you enjoyed our convenient location, value for money, and comfortable accommodation. It is also wonderful to hear that our team made a positive impression through their friendly and efficient service, and that you felt well recognized as a valued ALL Accor+Explorer member. Your kind words are greatly appreciated and will be shared with our team as encouragement to continue delivering memorable guest experiences. We look forward to welcoming you back to ibis Saigon Airport in the near future. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 4.5/5

James G. Business - Confirmed reviews ALL

Great Airport Hotel, Super Convenient Location, fast friendly check-in and out , Comfortable room and Great Breakfast ......above all great value all round.

Dear Mr. James G., We are very grateful for your comments regarding your stay at ibis Saigon Airport. Any positive feedback brings us joy. I will share your feedback with my teammates. I am sure this feedback will be an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Best regards, Marc DUPUIS General Manager

Customer review rating 4.0/5

James D. Couples - Confirmed reviews ALL

Had a layover in Ho Chi Minh City. Great location. Rooms small but clean. Staff friendly. Reasonably priced.

Dear Mr. James D., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.0/5

Esther K. L. G. Couples - Confirmed reviews ALL

Available last minute after our flight was delayed. The staff were great, very friendly and helpful. We got a late checkout and took the shuttle bus to the airport which was very handy. Great spot for a late flight in or a long layover.

Dear Ms. Esther K. L. G., Thank you so much for choosing to stay with us and for taking the time to share your feedback. We are delighted to know that our team made you feel welcome and that you appreciated the late check-out and convenient airport shuttle service. It is wonderful to hear that our hotel provided a comfortable and convenient stay during your flight delay. Once again, thank you for your kind words. We look forward to welcoming you back to ibis Saigon Airport on your next visit. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 3.5/5

Morten B. Couples - Confirmed reviews ALL

Close to the airport. Free airport shuttle. Big, nice and clean hotel. The restaurant in ground floor was closed, so that was a big disappointment. Nice rooftop bar with swimming pool.

Dear Mr. Morten B., Thank you for sharing your feedback with us. We are delighted to know that you appreciated our convenient airport location, complimentary shuttle service, and clean, spacious facilities. We regret that the restaurant closure was disappointing during your stay. However, we would like to share that The Hub Bar opens daily at 4:00 PM, offering a relaxing rooftop setting where you can enjoy drinks and the pool. Thank you once again for your feedback. We look forward to welcoming you back to ibis Saigon Airport. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 4.0/5

Jane F. Families - Confirmed reviews ALL

This hotel is ideally located near the airport. They offer a free shuttle to the airport. The rooms are very comfortable. Although I did not indulge, I looked at the rooftop bar, pool and lounge, and they were all very appealing. My one recommendation is to open the gym earlier for those of us with early departures. It would be great to work-out before the early morning flight.

Dear Ms. Jane F., Thank you so much for choosing to stay with us and for taking the time to share your feedback. We are delighted to know that you enjoyed our convenient location, comfortable rooms, and complimentary airport shuttle service. We also appreciate your suggestion regarding the gym operating hours, and we will share your feedback with our management team for further consideration. Once again, thank you for your valuable feedback. We look forward to welcoming you back to ibis Saigon Airport in the near future. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 4.5/5

Michael H. Couples - Confirmed reviews ALL

Excellent

Dear Mr. Michael H., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

James C. Couples - Confirmed reviews ALL

Had a great stay and happy to be upgraded to a larger room

Dear Mr. James C., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Jonathan T. Business - Confirmed reviews ALL

Nice and clean room. Good location with plenty of local food choices to explore the real local delicacies of Saigon. Although there are options for airport transfer service from ibis but it is just a few minutes walk to the airport.

Dear Mr. Jonathan T., We are very grateful for your comments regarding your stay at ibis Saigon Airport. Any positive feedback brings us joy. I will share your feedback with my teammates. I am sure this feedback will be an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Best regards, Marc DUPUIS General Manager

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