ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,156 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • "Free airport transfer service (Advance booking required) "

  • "Day-use room option available (Direct booking only) "

  • "24/7 dining service: At restaurant and in room "

  • "Beautiful outdoor roof-top pool and bar with Airport view "

  • "Wellness center available: Steam & Sauna, Gym "

Our accommodation(s)

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Hotel location

ibis Saigon Airport

2 Hong Ha Street
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is open 24 hours/day, available with savory and sweet dishes whenever hunger may strike.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,156 reviews

TripAdvisor Rating  4.5/5  853 reviews

Certificate of excellence 2023

Like home

Customer review rating 4.0/5

Pangky Business - Confirmed reviews ALL

Another great stay. Been staying for many many years and this is still a very well maintain hotel. Got upgraded to king studio as a platinum member. Very clean and comfortable studio. Will definitely stay here again when back.

Dear Kher Yi P., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 0.5/5

Srinivas Business - Confirmed reviews ALL

I'm a accor gold member. The worst experience i have ever had at any accor hotel.

Dear Srinibvas B., Thank you so much for choosing to stay with us and for taking the time to give us your feedback. First and foremost, please accept my sincerest apologies for the difficulties you have mentioned, and be assured that the experience you described does not reflect the usual quality of service we provide. We take your feedback seriously and will reinforce training to ensure that our guests' needs are addressed promptly and efficiently. Once again, we sincerely apologize for any inconvenience caused during your stay and appreciate you sharing your concerns. We do hope to have the opportunity to better serve you in the near future. Sincerely yours, Marc DUPUIS, General Manager

Good stay

Customer review rating 4.5/5

Myro L. Business - Confirmed reviews ALL

I checked in at midnight and as soon as I entered the room there were cockroaches on the floor and a cockroach on the desk in front of the window. It would have been okay if they had just caught the bugs, but the staff was apologetic and upgraded the room a few levels. I felt pressured to only sleep for one day, but I was really happy that I made a good impression.

Dear Myeongjae L., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Please allow me to express my sincerest apologies for the pest's problem and rest assured that the experience you described does not reflect the usual quality of service we are delivering. I shared this feedback with our Housekeeping team, and pest control has already treated the room you described. Thank you for sharing your positive experience with the room upgrade, and we hope to have another opportunity to better serve you in the future. Best regards, Marc DUPUIS General Manager

Good stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Great service from airport Unfortunately the 1 st room they gave me smelt of cigarette smoke so was changed to a different room, the only let down there was hair around the back of the toilet seat, which when asked was removed. Nice and close to the airport for a quick stop over.

Dear Wendy H., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Besides the many good ratings you've given, we notice that some of our service aspects did not meet your expectations, please accept our sincere apology. We will ensure to share this feedback with our team members and provide better training to improve our guest services while maintaining professional skills. In the meantime, provide a better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Marc DUPUIS General Manager

good location

Customer review rating 4.0/5

Tawan Families - Confirmed reviews ALL

Near airport, room is very big have shuttle bus to airport

Dear Tawan W., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

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Other web-users rate our hotel

  • 1,827 reviews 9.5/10 Location
  • 1,524 reviews 7.4/10 Room
  • 1,561 reviews 8.5/10 Service
  • 24 reviews 8.3/10 WiFi
  • 832 reviews 5.5/10 Comfort
  • 659 reviews 8.7/10 Value
  • 570 reviews 8.2/10 Cleanliness
  • 426 reviews 8/10 Breakfast

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