Lermitage Hotel Tallinn 3 stars

Customer review rating (ALL Rating) 4.5/5 579 reviews

Lermitage Hotel Tallinn - Image 1
Lermitage Hotel Tallinn - Image 2
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Description

Hotel extras

  • Situated in the heart of Tallinn city center - next to the marvelous Old Town of Tallinn.

  • Comfortable stay in various room types.

  • Great restaurant, lobby bar and an all-new contemporary conference hall.

  • The hotel is covered with a fast and free WiFi connection.

Our accommodation(s)

Hotel location

Lermitage Hotel Tallinn

19 Toompuiestee
10137 TALLINN
Estonia

GPS:59.434033, 24.733332

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

CAFE KATZE

Non contractual photo

The hotel s most recent restaurant - the Northerly elegant Katze. Restaurant KATZE is an ideal venue for private gatherings and events for up to 45 people.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  579 reviews

Value for money

Customer review rating 5.0/5

Karl Business - Confirmed reviews ALL

Superior room was worth it.

Lugupeetud külaline, Aitäh, et jagasite oma tagasisidet! Meil on hea meel kuulda, et Superior toas viibimine oli teie jaoks väärt investeering ning, et kõik teenused, alates saabumisest kuni lahkumiseni, olid teie ootusi ületavad. Hindame kõrgelt teie positiivset hinnangut meie meeskonnale, puhtusele ja hindade ja kvaliteedi tasakaalule. Loodame, et saame teid ka tulevikus tervitada ning tagada sama meeldiva kogemuse! Parimate soovidega, Hotell L'Ermitage

Location only

Customer review rating 2.5/5

Samuel Business - Confirmed reviews ALL

Well located hotel, but the advertised 4 stars are strongly exaggerated. If stars can even be used, this one would be a maximum 3: a simple and modest place for the sales representatives to sleep while in town.

Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that you found our location convenient and your booking experience smooth. We apologize for the issues you encountered during your stay, especially regarding the cleanliness of the iron and the condition of the room and bathroom. We take such concerns seriously and will make sure to review and improve the quality of these items for future guests. Thank you again for your valuable feedback, and we hope to welcome you back in the future with an improved experience. Best regards, Hotel L'Ermitage

Excellent hotel

Customer review rating 5.0/5

Brian Solo - Confirmed reviews ALL

Good location near old town, 24/7 service always available, room is well heated and cared for

Dear Guest, Thank you for your outstanding feedback! We are delighted to hear that you had an excellent stay with us. We’re pleased that you appreciated our location, 24/7 service, room comfort, and the attention to detail in providing a well-maintained and heated room. Your perfect ratings across all areas, including our team, breakfast, Wi-Fi, and cleanliness, mean a lot to us. We're also happy that our sustainable development initiatives met your expectations. We truly appreciate your kind words and look forward to welcoming you back for another great stay! Best regards, Hotel L'Ermitage

Excellent stay

Customer review rating 5.0/5

Nathalie Couples - Confirmed reviews ALL

Excellent location, friendly staff at reception, nice spacious room, good quality breakfast

Dear guest, Thank you for your kind feedback! We're delighted to hear that you enjoyed the excellent location, the friendly staff at reception, the spacious room, and the quality of the breakfast. We truly appreciate your positive comments and hope to welcome you again soon for another great stay! Sincerely, Lermitage reception

Poor quality

Customer review rating 2.0/5

Hannes Business - Confirmed reviews ALL

The quality of the hotel was poor. The rooms are worn out and need renovation. The materials and furniture were poor. The cupboards were dusty inside. The picture showed one room when booking, but in reality it looked completely different. The breakfast was poor. Definitely would not recommend to others. The only positive thing was the location.

Dear Guest, Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. We are sorry to hear that the room did not meet your expectations and that the breakfast was not up to standard. We will review the condition of our rooms and address the cleanliness concerns. Your comments are valuable, and we will work to improve these areas to provide a better experience for future guests. We are glad you appreciated the location and hope to have the opportunity to welcome you again in the future for a better stay. Best regards, your hotel L´Ermitage

Other web-users rate our hotel

  • 810 reviews 9.1/10 Location
  • 1,032 reviews 7.9/10 Room
  • 647 reviews 8.3/10 Service
  • 14 reviews 8.5/10 WiFi
  • 786 reviews 7.1/10 Breakfast
  • 615 reviews 7.2/10 Comfort
  • 451 reviews 8.8/10 Cleanliness
  • 148 reviews 7.5/10 Vibe

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