ibis Styles Tallinn 4 stars

Customer review rating (ALL Rating) 4.5/5 1,567 reviews

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Description

Hotel extras

  • Situated in the heart of Tallinn city center - next to the marvelous Old Town of Tallinn.

  • Comfortable stay in various room types.

  • Great restaurant, lobby bar and an all-new contemporary conference hall.

  • The hotel is covered with a fast and free WiFi connection.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Styles Tallinn

19 Toompuiestee
10137 TALLINN
Estonia

GPS:59.434033, 24.733332

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,567 reviews

Customer review rating 5.0/5

Aimee H. Couples - Confirmed reviews ALL

Dear Guest, Thank you so much for this fantastic review! We're delighted to hear your stay at our hotel was perfect from start to finish. Thank you also for taking the time to share such detailed feedback across every part of your experience. It means a lot that you'd choose us again for your next stay. We hope to welcome you and your partner back to Tallinn soon! Warm regards, ibis Styles Tallinn

Customer review rating 0.5/5

Alexandra B. Families - Confirmed reviews ALL

Dear Alexandra, Thank you for taking the time to share your feedback regarding your very short stay at ibis Styles Tallinn. I am genuinely sorry to read about the experience you had with our reception team. The lack of a proper welcome, the way your questions were handled, and the interaction you experienced both upon arrival and during your early departure are not representative of the level of hospitality and professionalism we expect from our team. A warm and helpful welcome should be the very first impression of our hotel, regardless of the time of arrival or length of stay. I am particularly disappointed to hear that you felt as though you were inconveniencing our reception team simply by asking questions. This is absolutely not how our guests should feel, and I sincerely apologize. I also understand your frustration regarding the lack of a telephone in the room. Our rooms are not equipped with telephones, which is part of the hotel's current setup, but we recognize that this means our reception team needs to be particularly attentive and available whenever guests require assistance. Having to repeatedly return to reception for questions can certainly be inconvenient, especially during a very short overnight stay. I am equally sorry that your departure was handled without any proper farewell or acknowledgment. Even during the night, our guests should receive courteous and professional service. Please be assured that your feedback regarding the reception experience has been taken seriously and will be discussed internally with the team. We will use your comments to reinforce our expectations regarding greeting guests, communication, attentiveness, and professionalism. I regret that your experience was so disappointing that you have decided not to stay with us again. Nevertheless, I appreciate you bringing these concerns to my attention, as they give us an important opportunity to address the service shortcomings you encountered. Should you wish to discuss your experience with me directly, please feel free to contact me at kr… Warm regards, Kristin Kask Front Office Manager ibis Styles Tallinn kr…

Customer review rating 4.0/5

Agnes F. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your review. We are glad to hear you got to take advantage of our central location! We have made a note regarding the feedback of unisex toilets in the restaurant area and air conditioning and will share it with relevant teams. We hope to welcome you back soon for an even better stay. Kind regards, ibis Styles Tallinn

Customer review rating 3.5/5

Clarence C. V. Friends - Confirmed reviews ALL

Dear Mr. C., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Tallinn. We are delighted to hear that you enjoyed our stylish atmosphere, found the room comfortable, and particularly appreciated the friendliness and helpfulness of our team. We are especially glad that we were able to accommodate your early check-in, as we understand how important this was given that one of your party was not feeling well. I will be sure to share your kind words with the colleague who welcomed you, even though we do not have her name from your review. We appreciate your comments regarding the selection of food options within walking distance. Our location offers a quieter setting while still being close to the Old Town and Telliskivi, but we understand that having more dining options immediately nearby can be convenient. It is wonderful to hear that you would choose to stay with us again. We look forward to welcoming you back to ibis Styles Tallinn on your next visit. Warm regards, Kristin Kask Front Office Manager ibis Styles Tallinn kr…

Customer review rating 4.5/5

Steven B. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind words. We are delighted to hear that you consistently enjoy clean rooms, friendly service, and our convenient location. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. Best regards, ibis Styles Tallinn team

Other web-users rate our hotel

  • 1,026 reviews 9.4/10 Location
  • 1,359 reviews 7.8/10 Room
  • 866 reviews 8.9/10 Service
  • 34 reviews 7.4/10 WiFi
  • 903 reviews 7.5/10 Breakfast
  • 849 reviews 7.5/10 Comfort
  • 609 reviews 8.9/10 Cleanliness
  • 260 reviews 9/10 Vibe

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