Swissôtel Tallinn 5 stars

Customer review rating (ALL Rating) 4.7/5 5,840 reviews

ALLSAFE approved hotel

Information message

Swissôtel Tallinn
See on a map
+ 23 Services

Hotel extras

  • Labelled ALLSAFE

  • Tallinn's tallest hotel with spectacular views

  • Easy access from airport and harbour

  • Enjoy quality time in Pürovel Spa & Sport

  • One of the largest ballrooms in Estonia

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Swissôtel Tallinn

Tornimae Street 3
10145 tallinn
estonia

Fax: (+372)6240001

Check-in from 15h00

Check out up to 12h00

  • By plane

    TALLINN AIRPORT At 4km / 2.49 miles

GPS:59.432927, 24.761193

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

HORISONT RESTAURANT & BAR

Horisont offers fine dining at its most innovative: the top chef is always inventing new ways to spoil his guests with amazing new creations using the best seasonal ingredients.

Our accommodation(s)

The 238 elegantly appointed guest rooms and suites cater to the needs of both business and leisure travellers. Executive rooms and Swiss Suites with the Swiss Executive Lounge provide additional luxury and exclusivity. All rooms include a walk-in shower or bathtub in the en-suite bathroom and amenities such as free Wi-Fi, working desk and ergonomic chair, LCD screen TV, safe, minibar, espresso machine, kettle, and toiletries. The hotel is non-smoking and has rooms that are accessible with wheelchairs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 481

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Swissôtel Tallinn

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

5,840 reviews

TripAdvisor Rating 4.5/5

2,776 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

well located

Customer review rating 5.0/5

Rima Business - 12/01/2022 Confirmed reviews ALL

it was really good expierence. stuff work ekxtra good. they allways wanted to help, gave info etc.

Dear Ms S., Greetings from Swissôtel Tallinn ! Thank you very much for having taken the time to comment on your latest stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Felgen General Manager

Great location, Swss service

Customer review rating 4.5/5

Urban Solo - 11/01/2022 Confirmed reviews ALL

Great stay and great experience as usual with Swissotel

Dear Mr D., Greetings from Swissôtel Tallinn ! Thank you very much for having taken the time to comment on your latest stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you very soon again at our hotel. In the meantime we wish you all the best Sincerely, Gilles Felgen General Manager

Nice to stay one night

Customer review rating 4.0/5

Larisa S. Couples - 05/01/2022 Confirmed reviews ALL

We came for one night in Tallinn, so as I have already lived in Tallinn I knew about that place.We came from Paris around 8.40 p.m, one of the two receptionists doesn't speak Estonian and he was very slow...My husband was in hurry to go to the room for taking a shower and then go to the restaurant Sky (we had a reservation for 9 p.m) Check-in took too much time for us,fortunately other person helped to describe where we should go and etc. Restaurant is amazing with a nice view for harbor! The food was excellent, the stuff as well! Bad point! : in our room 2613 we had not a warm water, so it was horrible to take a shower..with a water 20 degree Anyway, in the morning breakfast we booked in our room, so room service was good! Fresh juice, coffee, pastries, jam - very tasty! SPA centre : 2 Saunas were fine, swimming pool - super:) We had 1 hour massage for my husband and 30 min massages for me. Therapist is very polite, I spoke in Estonian with her, I should say honestly - we were disappointed by her technique to do. She is too strong. I asked relaxation massage for my husband and for me just for my spine. We coud not be relaxed as we felt strong pression . No satisfaction from massage unfortunately. I know what I am talking about because I used to work as a SPA &Wellness manager in a 4 and 5 stars hotels, besides I am certificated as an aesthetician and Spa therapist . My advice is : She needs to improve her professional skills , or Hotel has to find an other person with has better professional experience ; In the end of our journey in the Swissotel we had late check out, the stuff was adorable :) They spoke good in English, Russian, Estonian languages I would really love to return there.

Excellent stay as always!

Customer review rating 5.0/5

Ann-christin F. Families - 04/01/2022 Confirmed reviews ALL

Where to start :i really like your hotel and the service. all staff is so very friendly and helpful, from the front desk, to help desk, to SPA, it is a pleasure to come and visit. We are always very much looking forward to our stay with you in Tallinn and leave happy and relaxed.

Well located. Great view to city.

Customer review rating 5.0/5

Atis Couples - 03/01/2022 Confirmed reviews ALL

Beautiful hotel. Great staff. Beautiful rooms with a wonderful view through the window.

below expectation

Customer review rating 2.5/5

Alexander S. Business - 30/12/2021 Confirmed reviews ALL

i asked soft copy invoice last two stay not received even reminder given menu not in room despite tv info says is, not all want to download a Q code and use breakfast not at same std as previously, despite waiting nobody st by at egg station

Good hospitality

Customer review rating 4.5/5

Anonymous Families - 30/12/2021 Confirmed reviews ALL

Every Receptionist was very kind to respond to our inquiries.

Perfect Stay

Customer review rating 4.5/5

Kh T. Couples - 30/12/2021 Confirmed reviews ALL

stayed 2 nights in December. Located 10min walk from old town and a short taxi ride to harbour. Check-in was fast, all front-desk staff are friendly. Ms Marina in Executive Lounge is extremely helpful in providing guide and assistance! Good variety and choices in breakfast. We used the sauna and steam facilities. Definitely shall stay here again if we back to Tallinn.

very good stay

Customer review rating 4.0/5

Martin Z. Business - 26/12/2021 Confirmed reviews ALL

great, with one 'minus' - top floor bar was completely full at night and ground floor bar was full

Nice short holiday

Customer review rating 4.5/5

Kristina W. Couples - 25/12/2021 Confirmed reviews ALL

The rooms are spacious and the views are incredible. Rich breakfast.

Top of the world

Customer review rating 5.0/5

Sissel Couples - 23/12/2021 Confirmed reviews ALL

The hotel exceeded our expectations! Very welcoming and nice receptionist; the views from the room, sauna and restaurant were overwhelming; a tiny things like complimentary water or Xmas decorations at the lobby made a difference; very tasty breakfast. Overall - we enjoyed every last bit of our staying!

Poor housekeeping

Customer review rating 1.0/5

P. D. Business - 21/12/2021 Confirmed reviews ALL

I've found some hairs on different places of my room (linen, cabinet, shower) in the evening. I shared my concerns with the reception desk, and they promised to share it with the housekeeping manager to make sure the room is clean. The next morning, I've found hairs (not mine) in the shower AGAIN. After I got dressed, I tried to call the service, but no one picked up my call. So, I shared my disappointment with the reception again. I'm happy to share a picture. The made me think to not consider Swissotel Tallinn for my next stay in the city.

Fantastic hotel - mostly.

TripAdvisor rating 5.0/5

John R Friends getaway - 06/04/2017 TripAdvisor review

I booked this weekend break through Accor and didn't notice that although under the Accor brand now they do not afford any Accor Platinum benefits. My own fault, I should have noticed. They did grant me an upgrade to a harbour view room which was nice. I prepaid this stay a month prior to arrival but was annoyed at check-in when the woman asked to see the card I booked with. I have a few cards and don't carry them all with me when I travel so she insisted she credit my original amount to my card and re-charge to the card I was carrying. Very annoying, I really don't understand why they do this. They had my money a month before I arrived, I showed my passport, isn't that enough? The room was really nice, although the fridge being in a large free-standing cabinet was a tad strange, the bathroom in particular being quite stunning! The bed was huge and very comfortable and yes, the harbour view was great. I used the bar on floor 30 each night - despite the price of drinks being really expensive for a place like Tallinn where they do not have Scandinavian type pricing. My first gin was 12 Euros plus tonic so I soon downgraded to a cheaper gin, still 7 Euros. It was a pleasant 15 minute stroll into the Old Town which really is a charming place to spend a few days. So many great bars and restaurants. I also ate in the newly refurbished restaurant on the 8th floor one night and can honestly say that the food was fabulous. I never have high hopes for hotel food, but couldn't be bothered going out one night and made a great decision to eat there. They do have a more expensive restaurant up on floor 30, but never made it there yet. I'm sure it would be great too. The views from the 30th floor are stunning. I went to the spa one afternoon and was charged 10 euros for the pleasure. It was ok, nice pool, sauna, steam room and was really peaceful. The coffee shop on the ground floor served excellent coffee and cakes too. All in all I really enjoyed this hotel and will return one day - I just wish they would ditch that stupid policy of showing your original credit card on arrival.

Dear John, Thank you for staying in Swissôtel Tallinn and taking the time to write such a thorough review! We would like to thank you on behalf of all staff for the kind words! It is lovely to read that you enjoyed our Pürovel Spa & Sport facilities and the view from our restaurant Horisont. Hopefully next time you will be able to visit our restaurant part there as well. We are truly sorry that you had some discomforts during your check-in. We will most certainly forward your feedback internally! Thank you again for your great feedback! Hopefully, we will have the opportunity of welcoming you back in the neares future to provide another memorable stay in Swissôtel Tallinn! Kind regards, Swissôtel Tallinn management

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

ibis Tallinn Center Hotel

3 stars

At 631 m

See the hotel
All our hotels in tallinn