Swissôtel Tallinn 5 stars

Customer review rating (ALL Rating) 4.7/5 2,736 reviews

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Description

Hotel extras

  • Tallinn's tallest hotel with spectacular views

  • Enjoy classic flavors at Horisont Restaurant & Bar, a Michelin Guide spot on the 30th floor

  • Green Key certification

  • Enjoy quality time in Pürovel Spa & Sport

  • Experience comfort and convenience at No3 Bar & Deli in Swissôtel Tallinn's lobby

Our accommodation(s)

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Hotel location

Swissôtel Tallinn

Tornimae Street 3
10145 TALLINN
Estonia

GPS:59.432927, 24.761193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

HORISONT RESTAURANT & BAR

At Swissôtel Tallinn, Horisont fine dining restaurant on the highest floor combines French cuisine with Asian flavors. Head Chef Marko Sõmer prioritizes ingredient quality and creativity for a unique dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,736 reviews

Customer review rating 4.0/5

Peter H. Business - Confirmed reviews ALL

Overall good but a bit noisy room since next to elevators

Dear Peter, Thank you for taking the time to share your experience with us. We are delighted to hear that you found your stay comfortable overall. We appreciate your feedback regarding the noise levels, particularly near the elevators. Your comments will certainly be taken into consideration as we strive to enhance our guests' experiences. We hope to welcome you back in the future for an even quieter stay. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Customer review rating 5.0/5

Francois D. Y. Business - Confirmed reviews ALL

Pleasant staff at check in and check out. Super comfortable room. Hotel location is great, close to city center.

Dear Francois, Thank you for your kind words regarding your recent stay at Swissôtel Tallinn. We are delighted to hear that you found our staff pleasant and your room super comfortable. It is also gratifying to know that our location met your expectations. We aim to provide our guests with a memorable experience, and your feedback is greatly appreciated. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Customer review rating 4.0/5

Lindy W. Business - Confirmed reviews ALL

Good hotel, friendly staff.

Dear Lindy, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel enjoyable and our staff friendly. At the same time, we sincerely apologize for the inconvenience you experienced upon arrival. We understand how frustrating it can be to wait for a room after a long day of travel, and we are sorry that your room was not ready until 5:00 PM. While we always do our best to have rooms available as early as possible, on some occasions high occupancy levels and operational demands may result in delays. Nevertheless, we understand the impact this had on your experience and regret the inconvenience caused. We also appreciate your comments regarding WiFi accessibility and value for money. Guest feedback is extremely important to us and helps us identify areas where we can improve. Thank you once again for staying at Swissôtel Tallinn. We hope to have the opportunity to provide you with an even better experience on your next visit. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Customer review rating 4.0/5

Pierre C. Business - Confirmed reviews ALL

The suite is really comfortable and has a great view.

Dear Pierre, Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed your suite and the incredible views. It is also wonderful to know that our team made a positive impression during your stay. At the same time, we sincerely appreciate your constructive comments. We regret that some furniture in the room did not fully meet your expectations, and we have shared your observations with the relevant department for review. Thank you also for your feedback regarding the breakfast takeaway box. While we are pleased that you enjoyed our breakfast buffet, we are sorry to learn that the early breakfast box did not provide the same quality experience. Your comments have been shared with our culinary team for future improvements. Furthermore, please accept our apologies for the inconvenience caused by the missing breakfast box and taxi arrangements at your early departure. We understand how important reliable service is, especially for a 4:00 AM departure, and we regret that we fell short on this occasion. We also appreciate your comments regarding our digital invoicing process. Sustainability remains important to us, and your suggestion about improving invoice visibility before payment is valuable feedback that we will take into consideration. Thank you once again for staying at Swissôtel Tallinn. We hope to have the opportunity to welcome you back and provide an even smoother experience in the future. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Customer review rating 5.0/5

Philip K. Solo - Confirmed reviews ALL

The room was in good condition, the staff was friendly and the location was excellent to explore the city.

Dear Philip, Thank you for your positive feedback. We are delighted to hear that you found our hotel clean and our staff friendly. It is wonderful to know that our central location contributed to your experience of exploring the city. We strive to maintain high standards and your kind words serve as a great encouragement to our team. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Other web-users rate our hotel

  • 696 reviews 9.4/10 Location
  • 1,746 reviews 8.5/10 Room
  • 1,359 reviews 8.7/10 Service
  • 11 reviews 6.8/10 WiFi
  • 1,047 reviews 9/10 Breakfast
  • 832 reviews 7.7/10 Comfort
  • 483 reviews 8.3/10 Cleanliness
  • 441 reviews 8.5/10 Vibe

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