Swissôtel Tallinn 5 stars

Customer review rating (ALL Rating) 4.7/5 1,775 reviews

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Description

Hotel extras

  • Tallinn's tallest hotel with spectacular views

  • Michelin Guide Selection Horisont Restaurant & Bar

  • Green Key certification

  • Enjoy quality time in Pürovel Spa & Sport

  • Enjoy classically known flavors in the fine dining restaurant Horisont, on the 30th floor.

Our accommodation(s)

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Hotel location

Swissôtel Tallinn

Tornimae Street 3
10145 TALLINN
Estonia

GPS:59.432927, 24.761193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

HORISONT RESTAURANT & BAR

At Swissôtel Tallinn, Horisont fine dining restaurant on the highest floor combines French cuisine with Asian flavors. Head Chef Marko Sõmer prioritizes ingredient quality and creativity for a unique dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,775 reviews

TripAdvisor Rating  4.5/5  2,986 reviews

Certificate of excellence 2024

Good business stay

TripAdvisor rating 4.0/5

Resefeber Business - TripAdvisor review

Stayed here two nights on a business trip. The service was friendly in all areas of the hotel, some staff were really helpful and flexible. The facilities were clean and the room very nice. The sustainability focus was good but could be improved with other soap options than single-use. The breakfast was excellent but lunch/dinner didn’t impress. Location was good and pretty central.

Very nice

Customer review rating 5.0/5

Markus Business - Confirmed reviews ALL

Thank you for nice Upgrade i will come Back for Sure

Dear Markus, Thank you for your kind words and for choosing Swissôtel Tallinn. We are delighted to hear that you enjoyed the upgrade. We look forward to welcoming you back in the future. Warm regards, Roxana Gheorghe General Manager Swissotel Tallinn

Nice hotel

Customer review rating 3.5/5

Andrea Couples - Confirmed reviews ALL

Nice hotel located in the middle of the city! Very Good food in the resturant and nice breakfast. The spa was little and there was a unfortunate smell in the steam sauna. We got a good massage and overral it was a nice weekend in Tallinn :)

Dear Andrea, Thank you for your feedback! We are pleased to hear that you enjoyed our location, restaurant, and breakfast offerings, as well as a relaxing massage. It’s great to know you had an overall pleasant weekend in Tallinn. We apologize for the inconvenience with the steam sauna and appreciate your comments. We'll look into this to ensure a fresher experience for future guests. We hope to welcome you back for an even more enjoyable stay! Warm regards, Roxana Gheorghe General Manager Swissotel Tallinn

Ok stay

Customer review rating 3.5/5

Lindsi Couples - Confirmed reviews ALL

Breakfast was amazing and I also liked the spa. Room was cleen and nice but we had problems with the ventilation that kept us awake. We booked the hotel to get a good night sleep so this upset us.

Dear Mrs. S., Thank you very much for your feedback, and we’re pleased to hear you enjoyed the breakfast and spa facilities. We’re also delighted that our breakfast team made a positive impression on you. I’m very sorry to hear about the issues with the ventilation in your room. We understand that a quiet, restful night’s sleep is essential, especially for a relaxing stay. Please know that we’re actively addressing this matter with our maintenance team to prevent similar disturbances for future guests. Your comments about the shower gel and in-room information have also been shared with our housekeeping and front desk teams to ensure a more seamless experience in the future. We appreciate your loyalty as an ALL – Accor Live Limitless member and your valuable suggestions. We’re continuously working to enhance the guest experience, and your insights are helping us to do that. Thank you once again for sharing your feedback, and we hope to have the pleasure of welcoming you back soon for a truly restful and enjoyable stay. Warm regards, Roxana Gheorghe General Manager Swissotel Tallinn

Customer review rating 3.5/5

A. H. Couples - Confirmed reviews ALL

nice rooms, but the big minus was that there was no netflix. and even that could not be connected from the phone. I paid for two people's breakfast separately, and a piece of plastic was found in the pancake or jam.… I immediately informed the employees, but they just apologized. I also could have accidentally eaten it🤷🏽‍♂️. otherwise it was nice

Dear H., Thank you very much for your feedback. I’m pleased to hear that you enjoyed our rooms and had a smooth arrival and departure experience. I’m truly sorry for the incident with the plastic found while having breakfast. We take such matters seriously, and I apologize that our initial response didn’t fully address your concerns. I also appreciate your suggestion regarding Netflix availability in the room. We’re always working to enhance our amenities, and feedback from our guests is invaluable in guiding these improvements. Thank you again for sharing your experience with us. We hope to have the chance to welcome you back in the future, with an experience that meets all your expectations. Warm regards, Roxana Gheorghe General Manager Swissotel Tallinn

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Other web-users rate our hotel

  • 482 reviews 9.4/10 Location
  • 1,167 reviews 8.7/10 Room
  • 933 reviews 8.5/10 Service
  • 16 reviews 6.2/10 WiFi
  • 663 reviews 9/10 Breakfast
  • 538 reviews 7.6/10 Comfort
  • 295 reviews 8.5/10 Cleanliness
  • 290 reviews 8.9/10 Vibe

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