Swissôtel Tallinn 5 stars

Customer review rating (ALL Rating) 4.7/5 2,686 reviews

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Swissôtel Tallinn - Image 1
Swissôtel Tallinn - Image 2
Swissôtel Tallinn - Image 3
Swissôtel Tallinn - Image 4
Tornimae Street 3, 10145 TALLINN, Estonia

Description

Hotel extras

  • Tallinn's tallest hotel with spectacular views

  • Enjoy classic flavors at Horisont Restaurant & Bar, a Michelin Guide spot on the 30th floor

  • Green Key certification

  • Enjoy quality time in Pürovel Spa & Sport

  • Experience comfort and convenience at No3 Bar & Deli in Swissôtel Tallinn's lobby

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Swiss Advantage King Harbour View

Photo out of - Swiss Advantage King Harbour View

Daily access to Purovel Spa and Sport included. The room features a dedicated workspace, complimentary high-speed cable or wireless internet, and a secure in-room safe.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Daily access to Purovel Spa and Sport included. The room features a dedicated workspace, complimentary high-speed cable or wireless internet, and a secure in-room safe.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The spacious rooms with panoramic views feature King bed, working desk, ergonomic armchair, cable and wireless high-speed Internet. Daily access to Purovel Spa and Sport included.

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The spacious rooms with panoramic views of the city skyline and harbour feature a King bed, working desk, ergonomic armchair, cable and wireless high-speed Internet. Daily access to Purovel Spa and Sport included.

  • Views:

    Harbour view

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

King bed, on the upper floors with panoramic views of the city skyline, daily access to Purovel Spa and Sport and complimentary high-speed internet.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

King bed, on the upper floors with panoramic views of the city skyline and harbor, access to Purovel Spa and Sport and complimentary high-speed internet.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Twin bed, on the upper floors with panoramic views of the city skyline, access to Purovel Spa and Sport and complimentary high speed internet.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Facilities include a spacious desk, ergonomic chair, personal espresso machine, and complimentary WiFi. Daily access to Purovel Spa and Sport included. This room is easily accessible to persons in a wheelchair.

  • Views:

    City View

Max. number of persons
2
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Executive Suite King King

Photo out of - Executive Suite King King

Executive Suite King King combines a One-Bedroom Suite and Swiss Executive Room for added space and privacy. Features two king beds, two bathrooms, living room, complimentary minibar and daily entry to Purovel Spa and Sport.

Max. number of persons
4
Area
From 92 m² / 990 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Executive Suite King Twin

Photo out of - Executive Suite King Twin

Executive Suite King King combines a One-Bedroom Suite and Swiss Executive Twin Room for added space and privacy. Features a king bed, two twin beds, two bathrooms, a living room, complimentary minibar and daily entry to Purovel Spa and Sport.

Max. number of persons
4
Area
From 92 m² / 990 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Presidential Suite

Photo out of - Presidential Suite

Experience ultimate luxury in our top-floor Presidential Suite with two bedrooms, private sauna, living and dining areas, kitchenette, two bathrooms, panoramic views, complimentary minibar, and daily access to Purovel Spa and Sport.

Max. number of persons
4
Area
From 157 m² / 1689 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Swissôtel Tallinn

Tornimae Street 3
10145 TALLINN
Estonia

GPS:59.432927, 24.761193

Telephone
Fax +372 624 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 238 rooms
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
  • 30 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Tourist guide for families

Well-being

Indoor Pool

  • Covered
  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 310 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.2 m / 7.2 ft

  • Parking pricing: 22.00 € 22 EUR Per day
  • Parking for a month
  • Parking for a week

HORISONT RESTAURANT AND BAR

Photo out of - HORISONT RESTAURANT AND BAR

Inspired by the city below and the horizon beyond, the Horisont Restaurant and Bar offers a dining experience always in motion. Perched on the 30th floor of Swissotel Tallinn, the atmosphere is warm and contemporary, with an easy rhythm that suits everyone.

Cooking style
International
Chef name
Dumitru Ghimp
Classifications & labels
2025
Capacity
68
Accessibility
Accessible service
Tornimae Street 3, 10145 Tallinn, Estonia
Telephone +372 624 3000
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View
  • Thematic parties and animation
  • Private lounge

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Inspired by the city below and the horizon beyond, the Horisont Restaurant and Bar offers a dining experience always in motion. Perched on the 30th floor of Swissotel Tallinn, the atmosphere is warm and contemporary, with an easy rhythm that suits everyone.

HORISONT BAR

Photo out of - HORISONT BAR

Inspired by the city below and the horizon beyond, the Horisont Restaurant and Bar offers a dining experience always in motion. Perched on the 30th floor of Swissotel Tallinn, the atmosphere is warm and contemporary, with an easy rhythm that suits everyone.

Bar Type
BAR
Accessibility
Accessible service
Telephone +372 624 0000
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Inspired by the city below and the horizon beyond, the Horisont Restaurant and Bar offers a dining experience always in motion. Perched on the 30th floor of Swissotel Tallinn, the atmosphere is warm and contemporary, with an easy rhythm that suits everyone.

We attach great importance to using Swiss products and have developed for our guests a range of unique products that incorporate the exclusive Suissessences range of essential oils and fragrances. Two spa treatment rooms including a hydrotherapy bath tub.

Celebrate with Swissotel Tallinn, Estonia - a team of wedding planners would be honoured to help make your wedding a truly memorable occasion. There's room for celebrations and receptions of all sizes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,686 reviews

Customer review rating 5.0/5

Kim O. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Katri P. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Michael H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Fernando R. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Salvatore P. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Katri P. Couples - Confirmed reviews ALL

The suite was huge and comfortable for relaxing stay

Customer review rating 4.5/5

Michael H. Business - Confirmed reviews ALL

All good.

Customer review rating 5.0/5

Fernando R. Business - Confirmed reviews ALL

Stunning room, great bed and pillows, staff very professional and nice. Location is incredible

Customer review rating 4.5/5

Salvatore P. Friends - Confirmed reviews ALL

Comfortable and spacious room. Nice location. Reception desk personnel very helpful.

Customer review rating 5.0/5

Juha K. Business - Confirmed reviews ALL

Im 100% satisfied with hotel exprience you provide.

Customer review rating 4.5/5

Beate M. Business - Confirmed reviews ALL

very satisfying

Customer review rating 4.5/5

Rea V. Couples - Confirmed reviews ALL

It's always very nice to stay in this hotel. The staff is very helpful, the rooms are clean, the bed is comfortable and the breakfast is delicious.

Dear Rea V., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff helpful, enjoyed the cleanliness of our rooms, and appreciated the comfort of the beds and the breakfast offerings. Your feedback is greatly valued. Kind regards, Rikard Jürna Swissôtel Tallinn

Customer review rating 4.5/5

Mikko S. Couples - Confirmed reviews ALL

Well located, excellent service and good breakfast

Dear Mikko S., Thank you for your kind words regarding our service, location, and breakfast offerings. We are delighted to hear that your experience at Swissôtel Tallinn met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, Rikard Jürna Swissôtel Tallinn

Customer review rating 5.0/5

Julien Z. Solo - Confirmed reviews ALL

I was very happy to receive a quiet room on upper floor, it was a great room with a beautiful view and really good bathroom with walking shower. The spa was also very enjoyable with 1 regret the kids doing much noise on saturday at pool...

Dear Julien Z., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the quiet room and beautiful view. We appreciate your comments about the pool noise; we strive to create a relaxing atmosphere for all guests. Kind regards, Rikard Jürna Swissôtel Tallinn

Customer review rating 3.0/5

Hanna K. Couples - Confirmed reviews ALL

The condition of the room was not fit for a 5 star hotel in my opinion. Some things were broken, the rug seemed old and stained. Overall a bit outdated. Also could have been cleaner. What I liked was that the room was spacious.

Dear Hanna K., Thank you for sharing your feedback regarding your stay. We appreciate your comments about the room's condition and cleanliness. Your insights are valuable to us as we strive to enhance our guest experience. We are pleased to hear you enjoyed the spaciousness of your room. Kind regards, Rikard Jürna Swissôtel Tallinn

Customer review rating 3.0/5

Sheila V. Friends - Confirmed reviews ALL

We really liked the hotel; the breakfast was very good, and the breakfast staff were excellent. However, the reception staff didn't even greet us. To make matters worse, we were short on time to get to the airport, yet there was only one person at the front desk, resulting in a line.

Dear Sheila V., Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed our breakfast and the service provided by our staff. However, I regret to learn about your experience at the reception, particularly during a time-sensitive situation. Your comments will be reviewed to ensure that we maintain our standards of service and efficiency in the future. Kind regards, Rikard Jürna Swissôtel Tallinn

Customer review rating 5.0/5

Niina M. Friends - Confirmed reviews ALL

Friendly and helpful staff. Very clean hotel

Dear Niina M., Thank you for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated our friendly staff and cleanliness. Your compliments will be shared with the team, as they continue to strive for excellence. Kind regards, Rikard Jürna Swissôtel Tallinn

Customer review rating 5.0/5

Petteri M. Couples - Confirmed reviews ALL

nice service

Dear Petteri M., Thank you for taking the time to share your wonderful feedback about your recent stay with us. We are delighted to hear that you enjoyed our service, and your kind words are truly appreciated. Our team strives to provide exceptional experiences for our guests, and it is rewarding to know that we met your expectations. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Customer review rating 5.0/5

Pia-lina W. Friends - Confirmed reviews ALL

Good service, great breakfast

Dear Pia-Lina W., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our service and breakfast offerings. Your feedback is greatly appreciated and serves as motivation for our team to continue delivering exceptional experiences. Kind regards, Rikard Jürna Swissôtel Tallinn

Customer review rating 4.0/5

Jesse H. Families - Confirmed reviews ALL

Could have been 9-10 experience. I was there to spend my 40th birthday which was not noticed by any staff. Usually I do add such remarks to the reservation comments, but I forgot to mention it this time. Will visit again regardless

Dear Jesse H., Thank you for your kind words regarding your recent stay with us. We appreciate your feedback regarding your special occasion and regret that it went unnoticed. We look forward to welcoming you back for another memorable visit. Kind regards, Rikard Jürna Swissôtel Tallinn

Customer review rating 4.5/5

Chin C. Couples - Confirmed reviews ALL

Good location with a big department store next door. Nice scenery from the high floors.

Dear Chin C., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and enjoyed the beautiful scenery from the higher floors. We hope to welcome you back to Swissôtel Tallinn for another enjoyable experience in the near future. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Customer review rating 4.5/5

Malla S. Business - Confirmed reviews ALL

Hotel is quiet, and rather relaxing athomsphere. However I was amazed how basic their breakfast was. The only bright spot gave me the omelette boy with his wide smile. I also went to see the 30th floor bar, but had to leave because nobody was interested in serving me.

Dear Malla S., Thank you for your positive feedback regarding the quiet and relaxing atmosphere at Swissôtel Tallinn. We appreciate your kind words about our staff member at the breakfast service. However, I sincerely apologize for the experience you encountered at the 30th floor bar. Your comments regarding service have been noted and will be shared with the team to ensure a more attentive and welcoming experience for all our guests in the future. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Customer review rating 5.0/5

Christopher C. Business - Confirmed reviews ALL

I arrived late in the evening due to flight delays and Daniel on front desk was excellent in making the entire arrival process a pleasure.

Dear Christopher C., Thank you for your kind words regarding your recent stay at Swissôtel Tallinn. We are thrilled to hear that Daniel provided you with excellent service during your arrival, especially after your flight delays. Our team aims to ensure that every guest feels welcomed and valued, and it is gratifying to know that we achieved this during your visit. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Customer review rating 5.0/5

Deborah Z. Business - Confirmed reviews ALL

I had significant computer issues when I arrived due to an upgrade on my laptop while traveling. Sergei’s went beyond the call of duty to help me resolve this issue and throughout my stay she helped me navigate challenges. The entire registration team was absolutely superb

Dear Deborah Z., Thank you for your wonderful feedback regarding your experience with our registration team. It is delightful to hear that Deigres, Jonas, and Sergei provided exceptional assistance during your stay, particularly with your computer issues. We strive to ensure our guests receive the highest level of support, and it is gratifying to know that our team was able to meet your needs effectively. Your commendation will be shared with them. Best regards, Olesja Tumilovits Front Office Manager Swissôtel Tallinn

Other web-users rate our hotel

  • 664 reviews 9.3/10 Location
  • 1,671 reviews 8.6/10 Room
  • 1,293 reviews 8.5/10 Service
  • 9 reviews 5.9/10 WiFi
  • 1,010 reviews 8.8/10 Breakfast
  • 788 reviews 7.8/10 Comfort
  • 452 reviews 8.5/10 Cleanliness
  • 413 reviews 8.7/10 Vibe

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