Swissôtel Tallinn 5 stars

Customer review rating (ALL Rating) 4.7/5 2,695 reviews

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Description

Hotel extras

  • Tallinn's tallest hotel with spectacular views

  • Enjoy classic flavors at Horisont Restaurant & Bar, a Michelin Guide spot on the 30th floor

  • Green Key certification

  • Enjoy quality time in Pürovel Spa & Sport

  • Experience comfort and convenience at No3 Bar & Deli in Swissôtel Tallinn's lobby

Our accommodation(s)

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Room 1

Hotel location

Swissôtel Tallinn

Tornimae Street 3
10145 TALLINN
Estonia

GPS:59.432927, 24.761193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

HORISONT RESTAURANT & BAR

At Swissôtel Tallinn, Horisont fine dining restaurant on the highest floor combines French cuisine with Asian flavors. Head Chef Marko Sõmer prioritizes ingredient quality and creativity for a unique dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,695 reviews

Customer review rating 2.0/5

Markus N. Couples - Confirmed reviews ALL

Dear Markus, Thank you for taking the time to share your feedback regarding your recent stay at Swissôtel Tallinn. We greatly value your insights as they help us to continually improve our services and offerings. I sincerely apologize for the inconveniences you experienced during your visit. It is concerning to hear about the lack of attention from our reception staff. We strive to ensure that all guests feel welcomed and acknowledged upon arrival, and your experience does not reflect our standards. I will address this matter with our team to enhance our guest interactions. Regarding the issues you encountered in your rooms, I regret that the shower facilities did not meet your expectations. A dry and comfortable environment is paramount, and I will ensure that our maintenance team reviews the plumbing in both rooms for any necessary repairs. Additionally, I understand the frustration caused by the blocked floor drain and appreciate you bringing it to our attention. I also apologize for the inconvenience with your pillow order and the cleanliness of the sofa seat. Our housekeeping team is usually diligent in maintaining high standards, and I will remind them of the importance of thorough inspections prior to guest arrivals. Furthermore, I am disappointed to learn that breakfast did not align with the high standards we aim to uphold. Your comments about the variety, quality, and service during breakfast are noted, and I will discuss this with our culinary team to ensure a more satisfying experience for our guests moving forward. Thank you once again for your valuable feedback. I hope you will consider staying with us again in the future, providing us another opportunity to deliver a more exceptional experience. Best regards, Aleksandr Dei Duty Manager Swissôtel Tallinn

Customer review rating 4.5/5

Tuomas N. Friends - Confirmed reviews ALL

Dear Tuomas, Thank you for sharing your positive experience at Swissôtel Tallinn. We are delighted to hear that you enjoyed our prime location, friendly service, comfortable bedding, and breakfast offerings. It is our goal to provide a memorable stay for all our guests, and your feedback is greatly appreciated. We look forward to welcoming you back in the future. Best regards, Aleskandr Dei Duty Manager Swissôtel Tallinn

Customer review rating 4.5/5

Dolorese A. Couples - Confirmed reviews ALL

Dear Dolorese, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your room and the beautiful view it offered. It is also wonderful to know that our breakfast, particularly the ice-cream, was a highlight of your experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Best regards, Aleksandr Dei Duty Manager Swissôtel Tallinn

Customer review rating 5.0/5

Bernard B. Couples - Confirmed reviews ALL

Dear Bernard, Thank you for your kind words regarding your recent stay at Swissôtel Tallinn. We are delighted to hear that you found our hotel modern and enjoyed the spa facilities. It is our goal to provide an exceptional experience to our guests, and your feedback is greatly appreciated. We look forward to welcoming you back in the future for another enjoyable stay. Best regards, Aleksandr Dei Duty Manager Swissôtel Tallinn

Customer review rating 5.0/5

Bernadette R. Couples - Confirmed reviews ALL

Dear Bernadette, Thank you for taking the time to share your positive experience at Swissôtel Tallinn. We are delighted to hear that you found our facilities to be excellent and our staff to be friendly and helpful. It is wonderful to know that you enjoyed the cleanliness and relaxation offered by our sauna and pool. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Aleksandr Dei Duyy Manager Swissôtel Tallinn

Other web-users rate our hotel

  • 671 reviews 9.3/10 Location
  • 1,709 reviews 8.5/10 Room
  • 1,317 reviews 8.7/10 Service
  • 11 reviews 6.8/10 WiFi
  • 1,021 reviews 9/10 Breakfast
  • 815 reviews 7.7/10 Comfort
  • 461 reviews 8.3/10 Cleanliness
  • 372 reviews 7.8/10 Amenities

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