Swissôtel Tallinn 5 stars

Customer review rating (ALL Rating) 4.7/5 2,495 reviews

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Swissôtel Tallinn - Image 1
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Tornimae Street 3, 10145 TALLINN, Estonia

Description

Hotel extras

  • Tallinn's tallest hotel with spectacular views

  • Enjoy classic flavors at Horisont Restaurant & Bar, a Michelin Guide spot on the 30th floor

  • Green Key certification

  • Enjoy quality time in Pürovel Spa & Sport

  • Experience comfort and convenience at No3 Bar & Deli in Swissôtel Tallinn's lobby

Our accommodation(s)

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Hotel location

Swissôtel Tallinn

Tornimae Street 3
10145 TALLINN
Estonia

GPS:59.432927, 24.761193

Telephone
Fax +372 624 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

HORISONT RESTAURANT & BAR

At Swissôtel Tallinn, Horisont fine dining restaurant on the highest floor combines French cuisine with Asian flavors. Head Chef Marko Sõmer prioritizes ingredient quality and creativity for a unique dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,495 reviews

TripAdvisor Rating  4.6/5  3,015 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Ann A. Couples - Confirmed reviews ALL

Long queue on arrival to check in which was bad as late in the day. Mini bar complimentary but only refreshed once in 3 days. Housekeeping poor. Towels replaced. But beds not made. Shower gel not replenished and tissues not replaced. Poor for what we paid

Customer review rating 4.0/5

Ludmila R. Couples - Confirmed reviews ALL

As a Gold and Heartiest member, I emailed the hotel two months prior to arrival to request a room upgrade and a two-hour early check-in. Unfortunately, although the early check-in was confirmed by email, it was not available upon arrival. The room upgrade was arranged, but only one category higher. After our first night, we discovered that the heating in the room was not working, which was disappointing. On a very positive note, the staff were absolutely amazing from check-in to check-out. They truly went above and beyond to make us feel comfortable. As part of the Gold membership, we also received a 30% discount on the minibar, which was a nice touch. The swimming pool water was pleasantly warm, and the sauna was excellent. We stayed on the 25th floor, and the view was truly unforgettable. A special thank you to the staff at the bar where we had dinner. They kindly reserved a table for us and surprised us with a birthday cake, which was a lovely and thoughtful gesture. Overall, despite a few issues, the exceptional service made our stay memorable. Well done to the team.

Customer review rating 4.5/5

Katie H. Couples - Confirmed reviews ALL

We booked an executive room, which was great. About a 10 mins walk to the old town. Nice quiet hotel. Lovely spa area

Customer review rating 4.5/5

Aleksi M. Couples - Confirmed reviews ALL

Some things were better than their competitors in the city. Only things i was really missing was bigger spa and softer bed.

Comfort with some niggles

TripAdvisor rating 3.0/5

Shaun T TripAdvisor review

Visited for 3 nights. Impressed by the comfort of the room, bed and facilities within the room including the very strong WiFi. The buffet style breakfast was superb with an amazing choice of food and drink items available. With regards the staff none stuck out as either over positive or negative. Just professional in their approach. The two niggles which detracted from me giving a higher score have been mentioned in previous reviews of other travellers so maybe it’s time the management of the hotel addressed these. Namely:- The room was very cold on arrival and took over 24 hours to react even then was not to my liking. Important when the wind chill temperature outside was minus 8. The shower had a tendency to leak over the bathroom floor. On my first day I was out of the room until approx 5pm yet housekeeping had not attended to the room. A third world problem but something you would reasonably expect a hotel of this calibre to manage. Tallinn is a wonderful place to visit and I would hope to return. Whether I would return here is questionable

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Other web-users rate our hotel

  • 655 reviews 9.3/10 Location
  • 1,612 reviews 8.6/10 Room
  • 1,250 reviews 8.6/10 Service
  • 12 reviews 7.6/10 WiFi
  • 955 reviews 8.9/10 Breakfast
  • 445 reviews 8.4/10 Cleanliness
  • 401 reviews 8.6/10 Vibe
  • 346 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.