Mercure Tallinn

Customer review rating (ALL Rating) 4.6/5 1,669 reviews

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Description

Hotel extras

  • Next to Tallinn International Airport

  • Newly renovated

  • Lake Ülemiste views

  • Ülemiste Centre next door

  • Free onsite parking

Our accommodation(s)

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Hotel location

Mercure Tallinn

Lennujaama tee 2
11101 TALLINN
Estonia

GPS:59.41964, 24.79374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Restaurant

The restaurant serves an international-inspired a la carte menu daily, with seasonal dishes created by an experienced head chef. Vegetarian and allergen-friendly options mean there's something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,669 reviews

Customer review rating 4.5/5

Aistis D. Business - Confirmed reviews ALL

The rooms, are nice and well prepared, except the conditioning. It is loud.

Dear Mr. D., Thank you very much for your kind review and excellent ratings! We’re delighted that our location, team, and overall comfort contributed to a pleasant stay. We’re sorry to hear that the air conditioning was noisy, and we appreciate you bringing this to our attention—we’ll make sure our team looks into it. We hope to welcome you back on your next business trip! Sincerely, Harles Tammeleht General Manager Mercure Tallinn

Customer review rating 5.0/5

Khazanova Y. Solo - Confirmed reviews ALL

Every was clean and quiet and the service was excellent

Dear Ms. Khazanova, Thank you very much for your wonderful review and perfect scores. We’re delighted to hear that you enjoyed a clean, quiet stay and received excellent service. It’s great to know that your check-in experience stood out, and we’ll be sure to share your kind words with our team. We also appreciate your feedback regarding our sustainability initiatives — your perspective is valuable as we continue to improve. We look forward to welcoming you back to Mercure Tallinn again soon! Sincerely, Harles Tammeleht General Manager Mercure Tallinn

Customer review rating 5.0/5

Margo T. Solo - Confirmed reviews ALL

Always satisfied,very nice and polite staff in reception,welcoming warm.

Dear Margo T., Thank you for your kind words regarding your recent stay at Mercure Tallinn. We are delighted to hear that our reception staff made a positive impression and contributed to your experience. Your satisfaction is our priority, and we look forward to welcoming you back soon. Sincerely, Reservations Agent Mercure Tallinn

Customer review rating 3.5/5

Ralfs Z. Couples - Confirmed reviews ALL

No frills, but conveniently located if you need to spend a night near the airport. Rooms appear to be standard size, shower a bit awkwardly installed as the whole bathroom floor gets wet. Bar closes early, we arrived around midnight and had to wait till next morning for our welcome drink. Strangely for a French hotel chain, there was not a single French wine in welcome drink repertoire. All in all, if the price is right, fine enough for a short stay if you want to avoid going into town.

Dear Mr. Z., Thank you for sharing your detailed feedback and for your loyalty as a Gold ALL member. We’re pleased to hear that you appreciated our convenient location near the airport, as well as the smooth booking experience and the friendliness of our team. At the same time, I’m sorry to learn about the points that affected the comfort of your stay. Your comments regarding the bathroom layout, the early bar closing, and the limited welcome-drink selection—especially the absence of French wine—are very valuable. We will review these areas with our team to see how we can improve both the practicality of our facilities and the variety of our offerings. We truly appreciate your balanced review and your recommendation despite the shortcomings. If your travels bring you back to Tallinn, we would be grateful for another opportunity to provide you with a more seamless experience! Sincerely, Harles Tammeleht General Manager Mercure Tallinn

Customer review rating 1.0/5

Hannu H. Business - Confirmed reviews ALL

I was getting parking ticket even I informed during check in that I have car and also rek. plate number was informed. I give the ticket to the reseption but still I don't know if it should be paid or no. Otherwise everything was ok. Good rooms , good breakfast.

Dear Mr. H., Thank you very much for taking the time to share your feedback with us. I would like to sincerely apologise for the inconvenience caused by the parking ticket. This should not have happened, especially as you had already informed our reception team about your car and provided the registration number. Please rest assured that we have already contacted you personally to make amends, and the parking ticket has been annulled. We truly hope this small mistake did not negatively affect your overall visit or your time in Tallinn. It is wonderful to hear that you otherwise enjoyed your stay, including your room, breakfast, and the friendliness of our team. Your positive remarks mean a lot to us. Thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide a seamless stay from start to finish. Warm regards, Harles Tammeleht General Manager Mercure Tallinn

Other web-users rate our hotel

  • 1,074 reviews 9.6/10 Location
  • 1,032 reviews 7.8/10 Room
  • 823 reviews 8.8/10 Service
  • 27 reviews 7.1/10 WiFi
  • 620 reviews 6.7/10 Comfort
  • 434 reviews 8.7/10 Breakfast
  • 379 reviews 9.4/10 Cleanliness
  • 237 reviews 8/10 Food

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