Mercure Tallinn

Customer review rating (ALL Rating) 4.6/5 1,724 reviews

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Description

Hotel extras

  • Next to Tallinn International Airport

  • Newly renovated

  • Lake Ülemiste views

  • Ülemiste Centre next door

Our accommodation(s)

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Hotel location

Mercure Tallinn

Lennujaama tee 2
11101 TALLINN
Estonia

GPS:59.41964, 24.79374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT LE LAC

The restaurant serves an international-inspired a la carte menu daily, featuring seasonal dishes prepared with classical French techniques. Vegetarian and allergen-friendly options are available, ensuring a well-balanced choice for different preferences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,724 reviews

Customer review rating 4.0/5

Mariana V. Families - Confirmed reviews ALL

I just traveled to Tallinn because of a flight cancellation (I was heading to Norway from Portugal but had to change my plans because of the cancellation). I was glad to see there was a modern hotel right by the airport. Everyone at the hotel was really nice!!! (especially compared to other employees at the airport for instance) and made us feel much more like home and welcome when I just felt miserable to be in an unknown country/city and just wanted to go home. We arrived by 21.00 and it was wonderful to could have dinner at your hotel, the meal came quickly and was really tasty. The hotel has a very cosy feel (fireplace at the bar, decor) and doesn't really lose its charm by being neutral or big. Very appreciated early breakfast with tasty and varied food, both salty, sweet, hot, cold, suuuuper tasty good coffee. My only issue was the bathroom (it didn't seem very clean as there was a plastic protection of a tube toothpaste that someone else had left before us, and there was a chunk of ceramic in our bath (don't understand why). As noted above, signage should be better from the airport to could find the hotel (but from what I understand it is not certain that most people stay there by the hotel as the city is quite compact).

Customer review rating 5.0/5

Tatjana S. Business - Confirmed reviews ALL

Well located, comfortable stay, comfortable bed, perfect breakfast, helpful personnel

Customer review rating 4.5/5

Soren J. Business - Confirmed reviews ALL

Friendly staff, Check-in and -out fast and smooth,

Dear Mr. J., Thank you very much for taking the time to share your detailed feedback following your recent business stay with us. We are delighted to read that you found our team friendly and that both your check-in and check-out were fast and smooth. At the same time, I would like to sincerely apologize for the cleanliness issue you experienced, particularly regarding the toilet. This is certainly not the standard we aim to deliver, and I regret that we fell short in this area. Please rest assured that your feedback has been shared with our housekeeping team for immediate review and corrective action to ensure this does not happen again. We also take note of your comments regarding accommodation comfort and value for money. Your insights are very important to us as we continuously work to improve our guest experience, especially for our business travelers who rely on consistency and comfort. Thank you again for your constructive feedback and for your recommendation. We hope to have the opportunity to welcome you back on your next visit and provide you with a flawless experience. Kind regards, Pille-Riin Linno Operations Manager Mercure Tallinn

Customer review rating 5.0/5

Nikolay V. Business - Confirmed reviews ALL

We for some years have been finding this hotel very convenient for our trips either as a stop for the airport or staying for some days when visiting Tallinn.

Customer review rating 3.5/5

Mart K. Solo - Confirmed reviews ALL

Clean room, friendly service, though the pillow was uncomfortable and the blanket too warm.

Lugupeetud hr. K., Täname Teid teie ausa hinnangu eest! Vabandame, et Teie tuba tundus Teile liiga palav. Loodame, et rääkisite sellest meie vastuvõtuga et nad oleksid saanud Teid aidata. Me soovime tagada igale kliendile suurepärase ööbimise ning meil on kahju, et Teie elamus ei olnud seekord nii hea kui oleks võinud olla. Kindlasti vestleme patjade ja teki teemal ka meie majapidamise juhiga. Loodame, et saame Teid peagi taas Mercure Tallinnas tervitada ja pakkuda veelgi paremat elamust! Parimate soovidega, Pille-Riin Linno Operations Manager Mercure Tallinn

Other web-users rate our hotel

  • 1,050 reviews 9.7/10 Location
  • 1,030 reviews 7.8/10 Room
  • 811 reviews 9/10 Service
  • 27 reviews 5.9/10 WiFi
  • 610 reviews 6.8/10 Comfort
  • 434 reviews 8.6/10 Breakfast
  • 377 reviews 9.1/10 Cleanliness
  • 188 reviews 9.2/10 Vibe

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