Novotel Tallinn 4 stars

Customer review rating (ALL Rating) 4.7/5 123 reviews

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Poordi 5, 10156 TALLINN, Estonia

Description

Hotel extras

  • Location close to the Old Town and Harbour

  • Newly built hotel

  • Greem Restaurant – a vibrant sharing-dining experience

  • Fitness studio, laundry room and Club lounge for hotel guests

  • Large, comfortable guestrooms and apartments suitable for families and longstay guests

Our accommodation(s)

Hotel location

Novotel Tallinn

Poordi 5
10156 TALLINN
Estonia

GPS:59.442592, 24.753876

Telephone
Fax +372000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Greem

Greem is a modern, social restaurant at Poordi 5 in central Tallinn led by chef Krait Kumar. The seasonal, high‑quality shared menu suits groups and families, offering international dishes with local touches and signature plates to enjoy together.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  123 reviews

Customer review rating 3.0/5

Mirka K. Families - Confirmed reviews ALL

Bathroom should have had more hooks to put towels to dry. There was the conditioner and body lotion missing. I would not have known this unless I saw these in my parents room. They were delivered to me later when I asked from them. I wondered later, that would I have been charged for these if I hadn't mentioned in the beginning that they were missing. I had the double room with access to terrace. The room should have had a second arm chair, there was plenty of space for that. It should be mentioned on the web page that smoking is not allowed in the common terrace. In addition, there was no mention that the terrace a mutual terrace with other rooms. The hotel lobby was quite small and not very inviting to sit down and to have a cocktail etc.

Dear Mirka K., Thank you for sharing your feedback regarding your recent stay with us. We always appreciate input from our guests as it allows us to improve our services. I understand your concerns about the bathroom amenities and the availability of additional hooks for towels. While we strive to provide all necessary items in the room, your comments regarding the conditioner and body lotion being delivered upon request have been noted. Please rest assured that these items are complimentary and available to all guests. Regarding the terrace, we apologize for any confusion about its shared nature and our smoking policy. We will consider your suggestion for clearer communication on our website. Additionally, we appreciate your feedback about the seating in the lobby, as we aim to create a welcoming atmosphere for our guests. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future. Best regards, Novotel Tallinn

Customer review rating 1.0/5

Anna L. Couples - Confirmed reviews ALL

The room was not as i booked, and the price was higher what had been confirmed. Even after changing rooms, it was still unacceptably small. This experience was extremely disappointing. I did not enjoy my stay at all and will never return.

Dear Anna L., Thank you for sharing your experience with us. We regret that your room did not meet your expectations and that you faced issues with the booking confirmation. Your feedback is valuable, and we will consider it for future improvements. Kind regards, Novotel Tallinn

Customer review rating 4.5/5

Hans R. Couples - Confirmed reviews ALL

birtday party

Dear Hans R., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and that your birthday celebration was a success. We hope to welcome you back for more memorable occasions in the future. Best regards, Novotel Tallinn

Customer review rating 4.5/5

Margus V. Solo - Confirmed reviews ALL

Staff were nice

Dear Margus V., Thank you for your kind feedback. We are delighted to hear that you had a great experience and appreciated our staff's service. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Novotel Tallinn

Customer review rating 4.0/5

Joel J. Families - Confirmed reviews ALL

Negative was our room 509 had some problems with electric sockets that gave no electricity and our door had a temperamental lock. Further the beds were really hard, we would like softer. But overall we enjoyed our stay and could come again.

Dear Joel J., Thank you for your feedback regarding your recent stay at Novotel Tallinn. We are pleased to hear that our location and staff met your expectations and that we were able to accommodate your dietary needs. However, we regret to learn about the issues with the electrical sockets and the door lock in your room, as well as your discomfort with the bed firmness. Your comments are invaluable to us as we strive to enhance our guest experience. Best regards, Novotel Tallinn

Other web-users rate our hotel

  • 39 reviews 9.7/10 Location
  • 59 reviews 8.1/10 Room
  • 53 reviews 9.7/10 Service
  • 39 reviews 9.5/10 Vibe
  • 36 reviews 8.2/10 Breakfast
  • 32 reviews 9.3/10 Comfort
  • 25 reviews 9.3/10 Cleanliness
  • 17 reviews 5.3/10 Food

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